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cottle_gregory hijack log

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Post #1
Logfile of HijackThis v1.99.1
Scan saved at 3:54:24 PM, on 7/21/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\DOWNLO~1\WebEx\319\atnthost.exe
C:\WINNT\DOWNLO~1\WebEx\319\RAAGTAPP.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\xl.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SYSTEM32\3cmlink.exe
C:\WINNT\TrayComm.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Timeslips\TSTimer.exe
C:\WINNT\SYSTEM32\3cshtdwn.exe
C:\WINNT\SYSTEM32\3cmlink.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\WINNT\system32\spool\DRIVERS\W32X86\3\LMSTATUS.EXE
C:\WINNT\system32\spool\DRIVERS\W32X86\3\LMSTATUS.EXE
C:\WINNT\Xhrmy.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Administrator\Local Settings\Temp\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?.home=ytie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\ycomp5_5_7_0.dll
O2 - BHO: LinkTracker Class - {6A6E50DC-BFA8-4B40-AB1B-159E03E829FD} - C:\WINNT\system32\lmf32v.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [3c1807pd] C:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [TrayComm] TrayComm.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\RunOnce: [PPClean Remove at boot] command nul /c C:\PPCleanDeleteAtReboot.bat
O4 - HKLM\..\RunOnce: [Pest Cleaning] "C:\Program Files\Yahoo!\YPSR\ppclean.exe" "clean" "all" "log" "2"
O4 - HKCU\..\Run: [TSTimer] C:\Timeslips\TSTimer.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: 2Microsoft Office.lnk.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Access Anywhere Agent.LNK.disabled
O4 - Global Startup: Microsoft Office.lnk.disabled
O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk.disabled
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk.disabled
O4 - Global Startup: QuickBooks Update Agent.lnk.disabled
O4 - Global Startup: SpybotSD TeaTimer.lnk = C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Spyware Doctor.lnk = ?
O4 - Global Startup: TSTimer.lnk = C:\Timeslips\TSTimer.exe
O4 - Global Startup: Yahoo! Pager.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/…nst20040510.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200411…meInstaller.exe
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/installers/si/1/sinstaller.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://us6.webex.com/client/v_intuit/ra/ieatgpc.cab
O23 - Service: AT Host Service (atnthost) - WebEx - C:\WINNT\DOWNLO~1\WebEx\319\atnthost.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: XtreamLok License Manager - Unknown owner - C:\WINNT\System32\xl.exe
Post #2
Thanks for sending your information. We are sorry for the delay in responding. The volunteers here are swamped, and unfortunately, not all logs get answered as quickly as we'd like. If you still need help with your problem, please reply to this message with a new HijackThis log. I will be notified automatically when you reply.
Post #3
New Hijack Log 8/1/05 M Cottle-Gregory


Logfile of HijackThis v1.99.1
Scan saved at 9:04:55 AM, on 8/1/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\xl.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SYSTEM32\3cmlink.exe
C:\WINNT\TrayComm.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Timeslips\TSTimer.exe
C:\WINNT\SYSTEM32\3cshtdwn.exe
C:\WINNT\SYSTEM32\3cmlink.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\WINNT\system32\spool\DRIVERS\W32X86\3\LMSTATUS.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Local Settings\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?.home=ytie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\ycomp5_5_7_0.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [3c1807pd] C:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [TrayComm] TrayComm.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKCU\..\Run: [TSTimer] C:\Timeslips\TSTimer.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: 2Microsoft Office.lnk.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Access Anywhere Agent.LNK.disabled
O4 - Global Startup: Microsoft Office.lnk.disabled
O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk.disabled
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk.disabled
O4 - Global Startup: QuickBooks Update Agent.lnk.disabled
O4 - Global Startup: SpybotSD TeaTimer.lnk = C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: TSTimer.lnk = C:\Timeslips\TSTimer.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: XtreamLok License Manager - Unknown owner - C:\WINNT\System32\xl.exe
Post #4
This is what I suggest you do.

Open Spybot S&D, click Mode>Advanced>Tools>Resident and remove the check from the Tea Timer box. You can reinstate it later but we don't want it interfering with what we need to do. Reboot when done.


After Reboot:

Go here and run at least one of the online scans, allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.

Next:

Even if you've already run these, make SURE they're up-to-date and run per instructions.

Make sure you have the up-to-date versions of Spybot V 1.4 and Ad-aware SE Build 1.06 . All are free and available below.

Download Spybot, install and update. Then download Ad-aware, install, and update.

Spybot:

Install the program and launch it.

Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

Ad-Aware FULL SCAN:

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode check Perform full system scan.
Next deselect Search for negligible risk entries.
Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
Post #5
I have Spybot, Adaware, Bazooka and I also run Yahoo Anti spy scan. I am currently running the online scans you suggested. I ran PPClean from the yahoo package (came with the toolbar & anti spy) program and it consistantly finds a 'pest' that is deep in the system and it cannot remove. It suggests I reboot in safe mode and run remove at reboot but this doesn't work. My system hangs sometimes, and I cannot defrag due to space issues. Each program I run (spybot, adaware, etc) finds something different and they find something almost all the time. I am online daily and do not know what else to do to remove all pests/bugs. I will paste a new log as soon as I have completed all the scans. Thank you.
Post #7
Today I have run, two of the three scans given. Spybot, Adaware, Hijack This, Yahoo antispy, and PPClean. I'm attaching the logs from all the scans processed. PPClean still gives the message that a 'pest' is found deep inside the machine.


Hijack

Logfile of HijackThis v1.99.1
Scan saved at 9:04:55 AM, on 8/1/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\xl.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SYSTEM32\3cmlink.exe
C:\WINNT\TrayComm.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Timeslips\TSTimer.exe
C:\WINNT\SYSTEM32\3cshtdwn.exe
C:\WINNT\SYSTEM32\3cmlink.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\WINNT\system32\spool\DRIVERS\W32X86\3\LMSTATUS.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Local Settings\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?.home=ytie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\ycomp5_5_7_0.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [3c1807pd] C:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [TrayComm] TrayComm.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKCU\..\Run: [TSTimer] C:\Timeslips\TSTimer.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: 2Microsoft Office.lnk.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Access Anywhere Agent.LNK.disabled
O4 - Global Startup: Microsoft Office.lnk.disabled
O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk.disabled
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk.disabled
O4 - Global Startup: QuickBooks Update Agent.lnk.disabled
O4 - Global Startup: SpybotSD TeaTimer.lnk = C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: TSTimer.lnk = C:\Timeslips\TSTimer.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: XtreamLok License Manager - Unknown owner - C:\WINNT\System32\xl.exe


PPClean
ppclean.exe
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All trademarks, trade names, service marks and logos referenced herein belong to their respective companies.
http://PestPatrol.com

PPClean build of 4/10/2005 12:11:47 PM
Running on: Windows 2000

For help, pass the /? switch

Switches Used:
clean
all
log


No broken LSP links found
checking for AdPartner
checking for Bancos
checking for Bridge
checking for Cnsmin
checking for CommonName
checking for CWS
checking for Divx Pro 5.1
checking for EBlaster
checking for Find4U
checking for FlashTrack
checking for IGetNet
checking for Lop.com
checking for MidAddle
checking for NetSetter
checking for NetSonic
checking for NewtonKnows
checking for SAHAgent
checking for Sandboxer
checking for Search Assistant
checking for SmartFinder
checking for Troj_Agent.he
checking for TrojanClicker.Win32.VB.cr
checking for VirtuMonde
checking for VX2
checking for WebHancer
checking for Win32.Diedix
checking for WinTools
Repairing hijacked hosts file at C:\WINNT\system32\drivers\etc\hosts if needed.


ONline Scan recommended from you found the following but did not give any options to correct / fix / ignore / etc.

Incident Status Location

Spyware:spyware/new.net No disinfected C:\WINNT\NDNuninstall6_38.exe
Adware:adware/myway No disinfected C:\PROGRAM FILES\MySearch
Adware:adware/ilookup No disinfected C:\WINNT\iLookup
Spyware:spyware/clearsearch No disinfected Windows Registry
This pest deep inside my computer concerns me. PPCLean says to reboot in safe mode and run 'remove at reboot' but when I do this - I get a message saying this file not found.

Thanks!
Post #8
I suggest you do this:

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…rch/search.html

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com

O4 - HKLM\..\Run: [TrayComm] TrayComm.exe

O4 - Global Startup: 2Microsoft Office.lnk.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: Access Anywhere Agent.LNK.disabled
O4 - Global Startup: Microsoft Office.lnk.disabled
O4 - Global Startup: QuickBooks 2001 Delivery Agent.lnk.disabled
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk.disabled
O4 - Global Startup: QuickBooks Update Agent.lnk.disabled

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

Close ALL windows and browsers except HijackThis and click "Fix checked"



Restart in Safe Mode:
Restart your computer.

Restart your computer in Safe Mode

Press the F8 key, when you see the Starting Windows bar at the bottom of the screen.

Choose the Safe Mode option from the Windows Advanced Options Menu then press Enter.


To configure Windows to show all files

Do the following:

On the Windows desktop, double-click the My Computer icon.
On the Tools menu, click Folder Options.
On the View tab, uncheck Hide file extensions for known file types.

Do the following:

Uncheck Hide protected operating system files. Then, under the "Hidden files" folder, click Show hidden files and folders.
If you see a warning message, click Yes.
Click Apply.
Click OK.


Search for and delete these files if listed:
C:\WINNT\TrayComm.exe



Do this also if these Temp Folders are part of your OS.

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.


Next navigate to the C:\Documents and Settings\(EVERY Listed Profile USER)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


Empty the Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Post #9
I've completed the tasks set in the last post. Any other thoughts? Here is the latest Hijack log. I also seem to have a million 'processes' listed when I 'control-alt-delete'. Most of which I have no idea what they are or why they are listed there - they aren't listed in running but just as processes. I am very fond of my web screen saver and my yahoo toolbar, search, messenger, etc. so I am not looking to get rid of anything involved with those processes. Thanks for your help.

Logfile of HijackThis v1.99.1
Scan saved at 9:04:32 AM, on 8/3/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\xl.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SYSTEM32\3cmlink.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\SYSTEM32\3cshtdwn.exe
C:\WINNT\SYSTEM32\3cmlink.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Timeslips\TSTimer.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\Local Settings\HijackThis.exe
C:\WINNT\system32\spool\DRIVERS\W32X86\3\LMSTATUS.EXE

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?.home=ytie
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\ycomp5_5_7_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn5\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [3c1807pd] C:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKCU\..\Run: [TSTimer] C:\Timeslips\TSTimer.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: SpybotSD TeaTimer.lnk = C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: TSTimer.lnk = C:\Timeslips\TSTimer.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: XtreamLok License Manager - Unknown owner - C:\WINNT\System32\xl.exe
Post #10
There are always tons of processes running.


Good Job :thumbup:


Log looks good :D



1.Do one of the following:
In Windows 98/Me/2000, on the Windows desktop, double-click the My Computer icon.
In Windows XP, on the taskbar, click Start > My Computer.

2.Do one of the following:
In Windows 98, on the View menu, click Folder Options.
In Windows Me/2000/XP, on the Tools menu, click Folder Options.
On the View tab, check Hide file extensions for known file types.

3.Do one of the following:
In Windows 98, in the Advanced Settings box, under the "Hidden files" folder, unclick Show all files.
In Windows Me/2000/XP, check Hide protected operating system files. Then, under the "Hidden files" folder, unclick Show hidden files and folders.
If you see a warning message, click Yes.
Click Apply.
Click OK.



If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D
Post #11
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

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