Alex555
Topic Starter
Hey, need some help.
I've tried everything I knew to fix my computer. I've already removed lots of spywares and viruses with Spybot and McAfee, but my computer still runs really slowly. I also have two litlle red cross in my taskbar saying "Your computer is infected" and "Windows have detected some spyware infection…". But when I run Spybot, it finds nothing.
I've tried to run Panda ActiveScan (as it solved my problems last time), but it doesn't work. It says that I have to allow ActiveX, but I do allow it in internet settings, unfortunately Panda doesn't recognize it..
Finally, my desktop's picture is now a wonderful blue Security Warning - Fatal Error screen saying:
"Fatal error in IE has occured at 0028:C0011E36 in VXD VMM(01) + 00010E36. Error was caused by Trojan-Spy.HTML.Smitfraud.c
* System can not function in normal mode.
Please check you security settings.
* Scan you PC with any avaliable antivirus / spyware remover program to fix the problem"
Maybe my problem is more than just spyware, but McAfee (which is updated) doesn't find any virus.
A program called SpySheriff always appear when I connect to the web. I didn't install this program and I can't uninstall it.
Ok, I hope my English isn't too bad, but I don't always know the exact term for computer stuff.
Here below is my log.
Thank for your help.
Alex555
Logfile of HijackThis v1.99.1
Scan saved at 20:27:52, on 17.07.2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\intel32.exe
C:\Program Files\SpyStopper\spystopper.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\vxh8jkdq2.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\winstall.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wdfmgr.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\OpenOffice.org1.1.4\program\soffice.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\SpySheriff\SpySheriff.exe
C:\Documents and Settings\Ig\Desktop\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://103.nowfind.biz/pps.php
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://103.nowfind.biz/pps.php
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://103.nowfind.biz/pps.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Ig\LOCALS~1\Temp\se.dll/space.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://103.nowfind.biz/pps.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Ig\LOCALS~1\Temp\se.dll/space.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://103.nowfind.biz/pps.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
F2 - REG:system.ini: Shell=Explorer.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {A6790AA5-C6C7-4BCF-A46D-0FDAC4EA90EB} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [pdfw] C:\Program Files\Amic Utilities\PDF Writer Pro\pdfwload.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [intel32.exe] C:\WINDOWS\System32\intel32.exe
O4 - HKLM\..\Run: [PSGuard spyware remover] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKLM\..\Run: [SpyStopper] C:\Program Files\SpyStopper\spystopper.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpyBlocs] C:\Program Files\eBlocs\SpyBlocs\GLF54.exe
O4 - HKCU\..\Run: [SNInstall] C:\WINDOWS\System32\vxh8jkdq2.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - Startup: OpenOffice.org 1.1.4.lnk = C:\Program Files\OpenOffice.org1.1.4\program\quickstart.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Pages liées - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Pages similaires - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Version de la page actuelle disponible dans le cache Google - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O13 - Home Prefix: http://103.nowfind.biz/gall.php?url=
O13 - Mosaic Prefix: http://103.nowfind.biz/gall.php?url=
O15 - Trusted IP range: 67.19.178.84
O15 - Trusted IP range: 67.19.178.84 (HKLM)
O18 - Filter: text/plain - (no CLSID) - (no file)
O21 - SSODL: 4Musics OGG to WAV Converter v1.5 - {300B70C0-6EC5-F199-D5FE-F2B778516D00} - c:\progra~1\4music~1\wkzdwv9.dll
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: svchost.exe (moto) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
I've tried everything I knew to fix my computer. I've already removed lots of spywares and viruses with Spybot and McAfee, but my computer still runs really slowly. I also have two litlle red cross in my taskbar saying "Your computer is infected" and "Windows have detected some spyware infection…". But when I run Spybot, it finds nothing.
I've tried to run Panda ActiveScan (as it solved my problems last time), but it doesn't work. It says that I have to allow ActiveX, but I do allow it in internet settings, unfortunately Panda doesn't recognize it..
Finally, my desktop's picture is now a wonderful blue Security Warning - Fatal Error screen saying:
"Fatal error in IE has occured at 0028:C0011E36 in VXD VMM(01) + 00010E36. Error was caused by Trojan-Spy.HTML.Smitfraud.c
* System can not function in normal mode.
Please check you security settings.
* Scan you PC with any avaliable antivirus / spyware remover program to fix the problem"
Maybe my problem is more than just spyware, but McAfee (which is updated) doesn't find any virus.
A program called SpySheriff always appear when I connect to the web. I didn't install this program and I can't uninstall it.
Ok, I hope my English isn't too bad, but I don't always know the exact term for computer stuff.
Here below is my log.
Thank for your help.
Alex555
Logfile of HijackThis v1.99.1
Scan saved at 20:27:52, on 17.07.2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\intel32.exe
C:\Program Files\SpyStopper\spystopper.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\vxh8jkdq2.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\winstall.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\wdfmgr.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\OpenOffice.org1.1.4\program\soffice.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\SpySheriff\SpySheriff.exe
C:\Documents and Settings\Ig\Desktop\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://103.nowfind.biz/pps.php
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://103.nowfind.biz/pps.php
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://103.nowfind.biz/pps.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Ig\LOCALS~1\Temp\se.dll/space.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://103.nowfind.biz/pps.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Ig\LOCALS~1\Temp\se.dll/space.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://103.nowfind.biz/pps.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
F2 - REG:system.ini: Shell=Explorer.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: (no name) - {A6790AA5-C6C7-4BCF-A46D-0FDAC4EA90EB} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [pdfw] C:\Program Files\Amic Utilities\PDF Writer Pro\pdfwload.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [intel32.exe] C:\WINDOWS\System32\intel32.exe
O4 - HKLM\..\Run: [PSGuard spyware remover] C:\Program Files\PSGuard\PSGuard.exe
O4 - HKLM\..\Run: [SpyStopper] C:\Program Files\SpyStopper\spystopper.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpyBlocs] C:\Program Files\eBlocs\SpyBlocs\GLF54.exe
O4 - HKCU\..\Run: [SNInstall] C:\WINDOWS\System32\vxh8jkdq2.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - Startup: OpenOffice.org 1.1.4.lnk = C:\Program Files\OpenOffice.org1.1.4\program\quickstart.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Pages liées - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Pages similaires - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Version de la page actuelle disponible dans le cache Google - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O13 - Home Prefix: http://103.nowfind.biz/gall.php?url=
O13 - Mosaic Prefix: http://103.nowfind.biz/gall.php?url=
O15 - Trusted IP range: 67.19.178.84
O15 - Trusted IP range: 67.19.178.84 (HKLM)
O18 - Filter: text/plain - (no CLSID) - (no file)
O21 - SSODL: 4Musics OGG to WAV Converter v1.5 - {300B70C0-6EC5-F199-D5FE-F2B778516D00} - c:\progra~1\4music~1\wkzdwv9.dll
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - McAfee, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: svchost.exe (moto) - Unknown owner - C:\WINDOWS\svchost.exe (file missing)
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
If you still need help, Scan again with HijackThis, and copy/paste" a new log file into this thread.