This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

help

10 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Logfile of HijackThis v1.99.1
Scan saved at 9:39:59 AM, on 6/19/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\d3ff32.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\libusbd-nt.exe
c:\progra~1\mcafee\MCAFEE~1\MssSrv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Access Remote PC 4\rpcsetup.exe
C:\Program Files\Access Remote PC 4\rpcsetup.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\lxbxcoms.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Lexmark 7100 Series\lxbxmon.exe
C:\Program Files\Lexmark 7100 Series\ezprint.exe
C:\progra~1\mcafee\MCAFEE~1\MssCli.exe
C:\WINDOWS\msga.exe
C:\Program Files\PeerGuardian pr14\PeerGuardian_1.99b_pr14.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\system32\d3ff32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Bedig.OFFICE\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\lpmbd.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\lpmbd.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\lpmbd.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\lpmbd.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\lpmbd.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\lpmbd.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\lpmbd.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=488
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Class - {EAE64C90-789B-AF19-4056-CC6A84E38EC3} - C:\WINDOWS\atluv.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [FineReader7NewsReaderPro] "C:\Program Files\ABBYY FineReader 7.0 Professional Edition\ABBYYNewsReader.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [LXBXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [lxbxmon.exe] "C:\Program Files\Lexmark 7100 Series\lxbxmon.exe"
O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Program Files\Lexmark 7100 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7100 Series\ezprint.exe"
O4 - HKLM\..\Run: [apptz32.exe] C:\WINDOWS\system32\apptz32.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [_AntiSpyware] c:\progra~1\mcafee\MCAFEE~1\MssCli.exe
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [msga.exe] C:\WINDOWS\msga.exe
O4 - HKLM\..\RunOnce: [d3ff32.exe] C:\WINDOWS\system32\d3ff32.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian pr14\PeerGuardian_1.99b_pr14.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Convert for CLIÉ - C:\Program Files\Sony\Image Converter\menu.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\d3ff32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LibUsb-Win32 - Daemon, Version 0.1.8.0 (libusbd) - http://libusb-win32.sourceforge.net - C:\WINDOWS\system32\libusbd-nt.exe
O23 - Service: lxbx_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxbxcoms.exe
O23 - Service: McAfee AntiSpyware Real-Time Scanner (McAfeeAntiSpyware) - McAfee, Inc. - c:\progra~1\mcafee\MCAFEE~1\MssSrv.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Access Remote PC Service 4.3 (RpcSvr4x) - www.access-remote-pc.com - C:\Program Files\Access Remote PC 4\rpcsetup.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Thanks for sending your information. We are sorry for the delay in responding. The volunteers here are swamped, and unfortunately, not all logs get answered as quickly as we'd like. If you still need help with your problem, please reply to this message with a new HijackThis log. I will be notified automatically when you reply. Thanks daveai
Logfile of HijackThis v1.99.1
Scan saved at 1:31:10 PM, on 6/28/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\d3ff32.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\libusbd-nt.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Access Remote PC 4\rpcsetup.exe
C:\Program Files\Access Remote PC 4\rpcsetup.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lexmark 7100 Series\lxbxmon.exe
C:\Program Files\Lexmark 7100 Series\ezprint.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\javaey.exe
C:\Program Files\PeerGuardian pr14\PeerGuardian_1.99b_pr14.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\lxbxcoms.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\System32\devldr32.exe
C:\Documents and Settings\Bedig.OFFICE\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ddfxi.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ddfxi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\ddfxi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\ddfxi.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\ddfxi.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ddfxi.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\ddfxi.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=488
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Class - {E8C9ADD5-CA09-D0FC-4AA0-02602550DB38} - C:\WINDOWS\apira32.dll
O2 - BHO: Class - {EAE64C90-789B-AF19-4056-CC6A84E38EC3} - C:\WINDOWS\atluv.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [FineReader7NewsReaderPro] "C:\Program Files\ABBYY FineReader 7.0 Professional Edition\ABBYYNewsReader.exe"
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [LXBXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [lxbxmon.exe] "C:\Program Files\Lexmark 7100 Series\lxbxmon.exe"
O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Program Files\Lexmark 7100 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7100 Series\ezprint.exe"
O4 - HKLM\..\Run: [apptz32.exe] C:\WINDOWS\system32\apptz32.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [msga.exe] C:\WINDOWS\msga.exe
O4 - HKLM\..\Run: [winsa.exe] C:\WINDOWS\system32\winsa.exe
O4 - HKLM\..\Run: [javaey.exe] C:\WINDOWS\system32\javaey.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian pr14\PeerGuardian_1.99b_pr14.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Convert for CLIÉ - C:\Program Files\Sony\Image Converter\menu.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\d3ff32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LibUsb-Win32 - Daemon, Version 0.1.8.0 (libusbd) - http://libusb-win32.sourceforge.net - C:\WINDOWS\system32\libusbd-nt.exe
O23 - Service: lxbx_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxbxcoms.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Access Remote PC Service 4.3 (RpcSvr4x) - www.access-remote-pc.com - C:\Program Files\Access Remote PC 4\rpcsetup.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Thanks

Your system has a nasty infection called About:Blank. It will take several post to get it fully cleaned out.

First we will try the standard automated fixes for this. If that doesn't knock it down, then we'll try the longer manual fix process.

Here are the first instructions.


Thanks.

You have an infection called About:Blank. It may take several tries to fully remove.

First, we'll try the standard automated tools. If that doesn't work, we have a more complicated manual process that will take care of it.


1 – Please download Intermute's CWShredder from here:
http://cwshredder.net/bin/CWShredder.exe
Save it to the desktop and run it, and click "Fix" to remove the CWS infection.

2 – Then please download About:Buster from here:
http://www.malwarebytes.biz/AboutBuster5.zip
Unzip the files to a convenient location such as C:\AboutBuster, and run AboutBuster.exe. Read the instructions then click OK to proceed.

Click "Check for Updates", and then "Download Updates" to update About:Buster to the newest version.

Then click Start to begin the scan. If prompted to end the Explorer.exe process, click Yes. Your desktop may disappear — this is normal. Allow the program to scan twice, and when complete click "Save Log". This will create a text file called "AB Logfile.txt" in the folder where About:Buster is saved.

Please post the entire contents of that logfile here in your reply to this message.

3 – And, please restart your computer and post a new HijackThis log.

Thanks
daveai
AboutBuster 5.0 reference file 30 Scan started on [6/30/2005] at [12:29:58 PM] ———————————————— Removed Stream! C:\WINDOWS\comsetup.log:ecpjcd Removed Stream! C:\WINDOWS\comsetup.log:kbxgm Removed Stream! C:\WINDOWS\control.ini:swtyyp Removed Stream! C:\WINDOWS\Directx.log:omqoan Removed Stream! C:\WINDOWS\eReg.dat:vqeakz Removed Stream! C:\WINDOWS\explorer.scf:lvwxtv Removed Stream! C:\WINDOWS\Gone Fishing.bmp:dwpcny Removed Stream! C:\WINDOWS\Greenstone.bmp:fvegao Removed Stream! C:\WINDOWS\Greenstone.bmp:wbole Removed Stream! C:\WINDOWS\ICOA.INI:qwhqwb Removed Stream! C:\WINDOWS\ICOA.INI:ytfrct Removed Stream! C:\WINDOWS\imsins.BAK:ixzeql Removed Stream! C:\WINDOWS\KB821557.log:crbve Removed Stream! C:\WINDOWS\KB823559.log:bvbpsq Removed Stream! C:\WINDOWS\KB824105.log:bfezay Removed Stream! C:\WINDOWS\KB824141.log:vlspzd Removed Stream! C:\WINDOWS\KB825119.log:tvsezb Removed Stream! C:\WINDOWS\KB828741.log:nsena Removed Stream! C:\WINDOWS\KB833987.log:ctuvcf Removed Stream! C:\WINDOWS\KB834707-IE6-20040929.115007.log:dwlxwc Removed Stream! C:\WINDOWS\KB835732.log:gfvavx Removed Stream! C:\WINDOWS\KB835732.log:gnfucr Removed Stream! C:\WINDOWS\KB835732.log:mgiswl Removed Stream! C:\WINDOWS\KB839643.log:epvpvw Removed Stream! C:\WINDOWS\KB839645.log:xhaxyv Removed Stream! C:\WINDOWS\KB840315.log:wqxdlj Removed Stream! C:\WINDOWS\KB840315.log:zfnnqa Removed Stream! C:\WINDOWS\KB840374.log:tsazkh Removed Stream! C:\WINDOWS\KB840374.log:ujbmoy Removed Stream! C:\WINDOWS\KB840987.log:gzqrqw Removed Stream! C:\WINDOWS\KB840987.log:kpktmh Removed Stream! C:\WINDOWS\KB840987.log:qoifye Removed Stream! C:\WINDOWS\KB840987.log:wykwlg Removed Stream! C:\WINDOWS\KB841873.log:dqcygj Removed Stream! C:\WINDOWS\KB841873.log:ozcbfj Removed Stream! C:\WINDOWS\KB842773.log:gsivzw Removed Stream! C:\WINDOWS\KB873376.log:pnmlfq Removed Stream! C:\WINDOWS\KB887822.log:eudsgu Removed Stream! C:\WINDOWS\KB887822.log:vqvlju Removed Stream! C:\WINDOWS\KB887822.log:wkmelt Removed Stream! C:\WINDOWS\lsebf.txt:votvks Removed Stream! C:\WINDOWS\lsebf.txt:zttbbh Removed Stream! C:\WINDOWS\LUINSTALL.LOG:plfkfv Removed Stream! C:\WINDOWS\LUINSTALL.LOG:raucmj Removed Stream! C:\WINDOWS\LUINSTALL.LOG:wuwxae Removed Stream! C:\WINDOWS\ModemLog_Brother MFC-8500 USB.txt:npmamu Removed Stream! C:\WINDOWS\msdfmap.ini:tpijwn Removed Stream! C:\WINDOWS\NeroDigital.ini:lqapqy Removed Stream! C:\WINDOWS\ocmsn.log:xwasz Removed Stream! C:\WINDOWS\ODBC.INI:szfymo Removed Stream! C:\WINDOWS\OEWABLog.txt:dapdoz Removed Stream! C:\WINDOWS\php.ini:rpksfh Removed Stream! C:\WINDOWS\Q309521.log:valtpl Removed Stream! C:\WINDOWS\Q311967.log:cqgeur Removed Stream! C:\WINDOWS\Q311967.log:udmnwo Removed Stream! C:\WINDOWS\Q315403.log:urgiwm Removed Stream! C:\WINDOWS\Q318138.log:feqgsj Removed Stream! C:\WINDOWS\Q318138.log:nrjoqe Removed Stream! C:\WINDOWS\Q323172.log:gsbblo Removed Stream! C:\WINDOWS\Q324096.log:xljasz Removed Stream! C:\WINDOWS\Q324380.log:epczvl Removed Stream! C:\WINDOWS\Q328940.log:plbguj Removed Stream! C:\WINDOWS\Q329048.log:wqvnpv Removed Stream! C:\WINDOWS\Q811630.log:yciwsy Removed Stream! C:\WINDOWS\Q817606.log:dcdmrw Removed Stream! C:\WINDOWS\Q828026.log:qcsjmj Removed Stream! C:\WINDOWS\QDQICK.ini:btgdbb Removed Stream! C:\WINDOWS\Rhododendron.bmp:mmjwpo Removed Stream! C:\WINDOWS\Santa Fe Stucco.bmp:enbbry Removed Stream! C:\WINDOWS\Santa Fe Stucco.bmp:zfspkd Removed Stream! C:\WINDOWS\sessmgr.setup.log:ufbitf Removed Stream! C:\WINDOWS\setup.iss:bhvigq Removed Stream! C:\WINDOWS\setupapi.log.0.old:fgebqs Removed Stream! C:\WINDOWS\setuperr.log:uhnnab Removed Stream! C:\WINDOWS\softlock.ini:xhwgsc Removed Stream! C:\WINDOWS\StationRipper.INI:muejgx Removed Stream! C:\WINDOWS\system.ini:rbgovz Removed Stream! C:\WINDOWS\system.ini:tghsjp Removed Stream! C:\WINDOWS\tikqv.txt:jbycpc Removed Stream! C:\WINDOWS\tikqv.txt:mgzfda Removed Stream! C:\WINDOWS\uwmvu.log:mazggc Removed Stream! C:\WINDOWS\vbaddin.ini:qaronn Removed Stream! C:\WINDOWS\win.ini:wckzdx Removed Stream! C:\WINDOWS\Windows Update.log:kdkpbl Removed Stream! C:\WINDOWS\Zapotec.bmp:vhdgoy Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:aobfmm Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:bzrxpk Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:degcrh Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:djyloi Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:eeadxk Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:elfhmv Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:fwduwk Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:gbozll Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:gvrqoq Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:hgbiw Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:ipmvln Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:jpmeyi Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:klgdte Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:kznker Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:lpuspx Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:lswsxs Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:muyssn Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:nhlrio Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:pglvte Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:piwcea Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:pouqrk Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:rzvfcg Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:ttsjsl Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:xmqnog Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:ysrhxd Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:zijxfd ———————————————— Removed File! : C:\Windows\addfd32.dll Removed File! : C:\Windows\adduc32.exe Removed File! : C:\Windows\apira32.dll Removed File! : C:\Windows\apiui.exe Removed File! : C:\Windows\apivs32.exe Removed File! : C:\Windows\apiyq.dll Removed File! : C:\Windows\apppn32.exe Removed File! : C:\Windows\appxl.dll Removed File! : C:\Windows\atlgq32.dll Removed File! : C:\Windows\atlnk32.exe Removed File! : C:\Windows\atluv.dll Removed File! : C:\Windows\crso32.exe Removed File! : C:\Windows\d3eu32.dll Removed File! : C:\Windows\ddfxi.dll Removed File! : C:\Windows\fezay.dll Removed File! : C:\Windows\grytd.dat Removed File! : C:\Windows\iemv32.exe Removed File! : C:\Windows\iesw.exe Removed File! : C:\Windows\ievn.exe Removed File! : C:\Windows\iprk32.exe Removed File! : C:\Windows\isqmb.dll Removed File! : C:\Windows\jadfc.dll Removed File! : C:\Windows\javadh.exe Removed File! : C:\Windows\javawg32.dll Removed File! : C:\Windows\lpmbd.dll Removed File! : C:\Windows\msck.exe Removed File! : C:\Windows\msfl.exe Removed File! : C:\Windows\msga.exe Removed File! : C:\Windows\netsi.exe Removed File! : C:\Windows\netxl32.dll Removed File! : C:\Windows\ntfq32.exe Removed File! : C:\Windows\ntji.exe Removed File! : C:\Windows\ntjr32.dll Removed File! : C:\Windows\olmqk.dll Removed File! : C:\Windows\phtuc.dll Removed File! : C:\Windows\pxnrn.dll Removed File! : C:\Windows\rovak.dat Removed File! : C:\Windows\rpifu.dll Removed File! : C:\Windows\rxirm.dll Removed File! : C:\Windows\sdkdq32.dll Removed File! : C:\Windows\sdkov32.exe Removed File! : C:\Windows\sdkug32.exe Removed File! : C:\Windows\srkgt.dll Removed File! : C:\Windows\sudsq.dat Removed File! : C:\Windows\syslf32.exe Removed File! : C:\Windows\sysly32.exe Removed File! : C:\Windows\sysyk.exe Removed File! : C:\Windows\syszd.dll Removed File! : C:\Windows\uhgjq.dll Removed File! : C:\Windows\vmmae.dat Removed File! : C:\Windows\winfj32.exe Removed File! : C:\Windows\winjb32.exe Removed File! : C:\Windows\wuxrk.dll Removed File! : C:\Windows\ykalv.dll Removed File! : C:\Windows\ytqow.dll Removed File! : C:\Windows\zibdi.dll Removed File! : C:\Windows\System32\addnj.exe Removed File! : C:\Windows\System32\addtd.exe Removed File! : C:\Windows\System32\addub.exe Removed File! : C:\Windows\System32\addxp32.dll Removed File! : C:\Windows\System32\addzl32.exe Removed File! : C:\Windows\System32\apidx.dll Removed File! : C:\Windows\System32\apilp.exe Removed File! : C:\Windows\System32\apiub.exe Error Removing ! : C:\Windows\System32\apizj32.dll Removed File! : C:\Windows\System32\appmx.exe Removed File! : C:\Windows\System32\appxn.exe Removed File! : C:\Windows\System32\appym.exe Removed File! : C:\Windows\System32\appzx32.exe Removed File! : C:\Windows\System32\atlch.exe Removed File! : C:\Windows\System32\atljc.exe Removed File! : C:\Windows\System32\atlpb32.exe Removed File! : C:\Windows\System32\atlxz.exe Removed File! : C:\Windows\System32\crla.dll Removed File! : C:\Windows\System32\crtc32.exe Removed File! : C:\Windows\System32\cryr.exe Removed File! : C:\Windows\System32\crzp32.exe Removed File! : C:\Windows\System32\d3dj.exe Error Removing ! : C:\Windows\System32\d3ff32.exe Removed File! : C:\Windows\System32\d3ln32.exe Removed File! : C:\Windows\System32\dqmxj.dat Removed File! : C:\Windows\System32\enixv.dll Removed File! : C:\Windows\System32\iegb.dll Removed File! : C:\Windows\System32\iegl.exe Removed File! : C:\Windows\System32\iezd32.exe Removed File! : C:\Windows\System32\iezi.exe Removed File! : C:\Windows\System32\ipcm.exe Removed File! : C:\Windows\System32\ipdo32.exe Removed File! : C:\Windows\System32\ipfn32.exe Removed File! : C:\Windows\System32\ipvb32.exe Removed File! : C:\Windows\System32\javadp32.exe Removed File! : C:\Windows\System32\javaey.exe Removed File! : C:\Windows\System32\javahn.exe Removed File! : C:\Windows\System32\jmmug.dat Removed File! : C:\Windows\System32\lqbzr.dll Removed File! : C:\Windows\System32\mfcny32.exe Removed File! : C:\Windows\System32\mfcwq32.exe Removed File! : C:\Windows\System32\mscf.dll Removed File! : C:\Windows\System32\msis.exe Removed File! : C:\Windows\System32\mszo.dll Removed File! : C:\Windows\System32\netcq32.exe Removed File! : C:\Windows\System32\netkp.exe Removed File! : C:\Windows\System32\netlo32.dll Removed File! : C:\Windows\System32\netmx32.exe Removed File! : C:\Windows\System32\netuo.dll Removed File! : C:\Windows\System32\nfoya.dll Removed File! : C:\Windows\System32\ntmd32.exe Removed File! : C:\Windows\System32\ntqq.exe Removed File! : C:\Windows\System32\ntsx.exe Removed File! : C:\Windows\System32\ntut32.exe Removed File! : C:\Windows\System32\omliz.dat Removed File! : C:\Windows\System32\qanpe.dat Removed File! : C:\Windows\System32\sdkap.exe Removed File! : C:\Windows\System32\sdkbs.exe Removed File! : C:\Windows\System32\sdkxp.exe Removed File! : C:\Windows\System32\sysng32.exe Removed File! : C:\Windows\System32\tksav.dat Removed File! : C:\Windows\System32\wdmvk.dll Removed File! : C:\Windows\System32\winco32.exe Removed File! : C:\Windows\System32\winex32.exe Removed File! : C:\Windows\System32\winsa.exe Removed File! : C:\Windows\System32\winzs32.exe Removed File! : C:\Windows\System32\xfilm.dat Removed File! : C:\Windows\System32\yciws.dat ———————————————— Scan was COMPLETED SUCCESSFULLY at 12:32:45 PM AboutBuster 5.0 reference file 30 Scan started on [6/30/2005] at [12:35:02 PM] ———————————————— Removed Stream! C:\WINDOWS\KB821557.log:crbve Removed Stream! C:\WINDOWS\KB828741.log:nsena Removed Stream! C:\WINDOWS\Q329048.log:wqvnpv Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:byfzrk Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:eeadxk Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:pglvte Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:tzqemn ———————————————— Removed File! : C:\Windows\vmmae.dat Error Removing ! : C:\Windows\System32\apizj32.dll Error Removing ! : C:\Windows\System32\d3ff32.exe Removed File! : C:\Windows\System32\nfoya.dll ———————————————— Scan was COMPLETED SUCCESSFULLY at 12:36:39 PM
Logfile of HijackThis v1.99.1
Scan saved at 12:45:59 PM, on 6/30/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\libusbd-nt.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Access Remote PC 4\rpcsetup.exe
C:\Program Files\Access Remote PC 4\rpcsetup.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Lexmark 7100 Series\ezprint.exe
C:\WINDOWS\system32\apiem32.exe
C:\Program Files\PeerGuardian pr14\PeerGuardian_1.99b_pr14.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\system32\d3ff32.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Bedig.OFFICE\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\btyme.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\btyme.dll/sp.html#14044
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\btyme.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\btyme.dll/sp.html#14044
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\btyme.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\btyme.dll/sp.html#14044
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\btyme.dll/sp.html#14044
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=488
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {00104261-366C-F5DC-AF52-372D821F4505} - C:\WINDOWS\system32\addrg.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Class - {D4056202-7E3B-CE5A-B597-CA4908BD3C3F} - C:\WINDOWS\javask.dll
O2 - BHO: Class - {E66C9339-8461-228A-78D7-4BF66A521E71} - C:\WINDOWS\javask.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [FineReader7NewsReaderPro] "C:\Program Files\ABBYY FineReader 7.0 Professional Edition\ABBYYNewsReader.exe"
O4 - HKLM\..\Run: [LXBXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Program Files\Lexmark 7100 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7100 Series\ezprint.exe"
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [apiem32.exe] C:\WINDOWS\system32\apiem32.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian pr14\PeerGuardian_1.99b_pr14.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Convert for CLIÉ - C:\Program Files\Sony\Image Converter\menu.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\system32\d3ff32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LibUsb-Win32 - Daemon, Version 0.1.8.0 (libusbd) - http://libusb-win32.sourceforge.net - C:\WINDOWS\system32\libusbd-nt.exe
O23 - Service: lxbx_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxbxcoms.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Access Remote PC Service 4.3 (RpcSvr4x) - www.access-remote-pc.com - C:\Program Files\Access Remote PC 4\rpcsetup.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Step#1:Getting Ready

(the reason Wordpad was chosen is that Notepad is sometimes deleted by this variant)


Please save these instructions to WordPad so that you have them accessible while following the steps. You also may want to print out these directions as the Internet will not be available.

After downloading the tools, you must disconnect from the internet totally, because staying connected while fixing will prevent the fix from working. Also please keep Internet Explorer and Outlook Express closed throughout as opening either will reinstall the infection.

To replace Internet Explorer to use during this fix, please use Internet Explorer once to download and install FireFox, to be used as your alternate browser throughout this fix.

Close Outlook Express and Internet Explorer for the duration of this fix


Please start by downloading the tools you will need to clean this infection. If you have a problem or question with any please continue to follow the list step by step to the end and ask the questions when you are asked to reply. Just be sure to let us know what the problem was when you finally reply.


Step#2:Show All Hidden Files

Please download and open the following zip file. Double-click on the file inside the zip and when it asks you if you would like to merge the file into your registry, please answer yes. This will make sure all files are visible on your computer.
http://www.davehigham.zen.co.uk/downloads/xphidden.zip



Step#3:Download CWShredder

1. Please Download the most recent version of CWShredder, from CWSInstall.exe

2. Check for Updates but please Do NOT use it yet


Step#4:Download About Buster


1. Please download About:Buster from here: http://www.malwarebytes.biz/AboutBuster5.zip.

2. Once it is downloaded extract it to c:\aboutbuster.

3. Check to make sure it is up-to-date. Please Do NOT use it yet


Step#5:Download Registrar Lite

Another program to download is Registrar Lite for use later: Please download Registrar Lite and install it to C:\Program Files\RegLite\ . This is a registry editor that is very easy to use.




Please disconnect from the Internet




Step#6:Disable The Bad Service
  • Reboot your computer into Safe Mode by tapping F8 while booting up and continue for the rest of the fix in SAFE MODE
  • Click on start > control panel > administrative programs > services. Look for a service called Remote Procedure Call (RPC) Helper . Double click on that service and click stop and then set the startup to disabled. Also write down the name and path of the file listed in the Path to executable field. This filename must be deleted below.


Step#7:Stop The Running Processes

(only for Win2k/XP)


Press control-alt-delete to get into the task manager and end the following processes if they exist:

C:\WINDOWS\system32\apiem32.exe

C:\WINDOWS\system32\d3ff32.exe



Step#8:Use HijackThis to Delete About Blank

I now need you to delete the following files:

C:\WINDOWS\system32\apiem32.exe <– this file

C:\WINDOWS\system32\d3ff32.exe <– this file

C:\WINDOWS\btyme.dll <– this file

C:\WINDOWS\system32\addrg.dll <– this file

C:\WINDOWS\javask.dll <– this file

C:\WINDOWS\system32\apiem32.exe <– this file

<– this file
If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.



Step#9:Cleaning With HijackThis

Then close all programs and windows and run hijackthis. Put a checkmark next to each of these entries and click 'fix checked' button when ready (some may be gone after uninstalling some programs):


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\btyme.dll/sp.html#14044

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\btyme.dll/sp.html#
14044

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS
\btyme.dll/sp.html#14044


R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\btyme.dll/sp.html#
14044

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\btyme.dll/sp.html#
14044

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS
\btyme.dll/sp.html#14044

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS
\btyme.dll/sp.html#14044

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=
488

R3 - Default URLSearchHook is missing

O2 - BHO: Class - {00104261-366C-F5DC-AF52-372D821F4505} - C:\WINDOWS\system32\addrg.dll


O2 - BHO: Class - {D4056202-7E3B-CE5A-B597-CA4908BD3C3F} - C:\WINDOWS\javask.dll

O2 - BHO: Class - {E66C9339-8461-228A-78D7-4BF66A521E71} - C:\WINDOWS\javask.dll

O4 - HKLM\..\Run: [apiem32.exe] C:\WINDOWS\system32\apiem32.exe

O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS
\system32\d3ff32.exe


click "fix checked"




Step#10: Backup The Registry

In the next step we are going to remove a service that gets installed by this malware.

1. Open Registrar Lite and run it.

2. Copy and paste the bold text below into the address bar of Registrar Lite:(this is making a Registry backup for safety in case of error)

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\

Go to File> Export and and save as (in the C:\Program Files\Registrar Lite (Reglite) folder):

1.) Winkey.reg (Save as type: regedit4 .reg type)
2.) Winkey.hiv (Save as type: Scroll to select-regetd32/WinAPI *hiv *dat files)




Step#11: Delete the Registry Entries


(Insert the actual combination of letters/numbers from the log into each entry eg: ( 11Fßä#·ºÄÖ`I))

3. Copy and paste each line of bold text below into the address bar of Reglite one at a time:
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ 11Fßä#·ºÄÖ`I
  • Click Go
  • If 11Fßä#·ºÄÖ`I exist it will be highlighted in the left pane , right click on it and choose delete from the menu.

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\ 11Fßä#·ºÄÖ`I
  • Click Go
  • If 11Fßä#·ºÄÖ`I exist it will be highlighted in the left pane , right click on it and choose delete from the menu.

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\ 11Fßä#·ºÄÖ`I
  • Click Go
  • If 11Fßä#·ºÄÖ`I exist it will be highlighted in the left pane , right click on it and choose delete from the menu.

4. Copy and Paste each line of bold text below into the address bar of Registrar Lite one at a time:
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY__ 11Fßä#·ºÄÖ`I

  • Click Go
  • If LEGACY__ 11Fßä#·ºÄÖ`I exist it will be highlighted in the left pane , right click on it and choose delete from the menu.

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY__ 11Fßä#·ºÄÖ`I

  • Click Go
  • If LEGACY__ 11Fßä#·ºÄÖ`I exist it will be highlighted in the left pane , right click on it and choose delete from the menu.

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY__ 11Fßä#·ºÄÖ`I

  • Click Go
  • If LEGACY__ 11Fßä#·ºÄÖ`I exist it will be highlighted in the left pane , right click on it and choose delete from the menu.

If you get errors when copying and pasting the above bold entries into RegLite please try replacing the bold text with the following abbreviated line, changed as necessary for each entry eg currentcontrolset001, currentcontrolset002
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\
    AND
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_
If this search finds the bad entries please look in the left hand column for the funny looking letter/number combination and if found, right click and choose delete for each entry

Please be cautious in identifying the correct entries in the registry because deleting other entries may cause serious problems with your PC



Step#12:Fixing With CWShredder
  • CLOSE ALL WINDOWS except CWShredder
  • Run the program by clicking 'fix' and letting it fix all CWS remnants.


Step#13:Fixing With About Buster

This is the step where we will use About:Buster that you had downloaded previously.
  • Navigate to the c:\aboutbuster directory
  • double-click on aboutbuster.exe
  • When the tool opens press the OK button, then Start button, then the OK button
  • then finally the Yes button. It will start scanning your computer for files.
  • If it asks if you would like to do a second pass, allow it to do so.
  • Post the log file in your next reply


Step#14:Saving and Using a Reg File

Copy the contents of the Quote Box below to Notepad.
Name the file as fix.reg
Change the Save as Type to All Files
and Save it on the desktop


REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW]


Then double-click on the fix.reg file, and when it prompts to merge say yes, and this will clear some registry entries left behind by the process.

Reboot your computer back to normal mode


Step#15:Scan and Post a New HJT log with other logs
  • Scan again with HijackThis. We still have a few steps to complete but a log file at this time would be helpful.

    Reconnect To The Internet

  • Post both your log from About Buster and your HijackThis log here in this thread with any questions or problems that you have run into. There are still some steps that are necessary to clear out all of the malware. There will be necessary files that it has deleted that will need to be replaced.
Thanks

daveai
Logfile of HijackThis v1.99.1
Scan saved at 7:47:16 PM, on 7/1/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\libusbd-nt.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Lexmark 7100 Series\ezprint.exe
C:\Program Files\PeerGuardian pr14\PeerGuardian_1.99b_pr14.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Bedig.OFFICE\Desktop\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Class - {ADA45152-8EDB-2B5B-A957-F9E2AA68F8F1} - C:\WINDOWS\sdkzy32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [FineReader7NewsReaderPro] "C:\Program Files\ABBYY FineReader 7.0 Professional Edition\ABBYYNewsReader.exe"
O4 - HKLM\..\Run: [LXBXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Program Files\Lexmark 7100 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7100 Series\ezprint.exe"
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian pr14\PeerGuardian_1.99b_pr14.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Convert for CLIÉ - C:\Program Files\Sony\Image Converter\menu.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LibUsb-Win32 - Daemon, Version 0.1.8.0 (libusbd) - http://libusb-win32.sourceforge.net - C:\WINDOWS\system32\libusbd-nt.exe
O23 - Service: lxbx_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxbxcoms.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Access Remote PC Service 4.3 (RpcSvr4x) - www.access-remote-pc.com - C:\Program Files\Access Remote PC 4\rpcsetup.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe





AboutBuster 5.0 reference file 30
Scan started on [7/1/2005] at [7:34:05 PM]
————————————————
Removed Stream! C:\WINDOWS\KB823559.log:hpfvph
Removed Stream! C:\WINDOWS\KB825119.log:zpybjr
Removed Stream! C:\WINDOWS\KB839645.log:yxuhzu
Removed Stream! C:\WINDOWS\KB887822.log:caqfpr
Removed Stream! C:\WINDOWS\msmqinst.log:ewtixs
Removed Stream! C:\WINDOWS\Q314862.log:nunoaz
Removed Stream! C:\WINDOWS\Q828026.log:ffoyqr
Removed Stream! C:\WINDOWS\setupapi.log.0.old:ljnpdb
Removed Stream! C:\WINDOWS\Soap Bubbles.bmp:ejfufm
Removed Stream! C:\WINDOWS\wiaservc.log:rcsjhb
Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:tzqemn
Removed Stream! C:\WINDOWS\_MSRSTRT.EXE:whgfzc
————————————————
Removed File! : C:\Windows\btyme.dll
Removed File! : C:\Windows\vmmae.dat
Removed File! : C:\Windows\System32\addrg.dll
Removed File! : C:\Windows\System32\apizj32.dll
Removed File! : C:\Windows\System32\crkp32.exe
Removed File! : C:\Windows\System32\crrhm.dll
————————————————
Scan was COMPLETED SUCCESSFULLY at 7:35:07 PM


AboutBuster 5.0 reference file 30
Scan started on [7/1/2005] at [7:36:18 PM]
————————————————
No Ads Found!
————————————————
No Files Found!
————————————————
Scan was COMPLETED SUCCESSFULLY at 7:36:59 PM
Nice work :) The About:Blank infection is knocked down.

The nest set of instructions takes care of some system file repair (if needed) and some additional clean up steps.

Following that,and after reviewinghte next log you send, we should be able to wrap this case up.

First, run HijackThis, and press Scan, and put a check against the following entries, if they still show up. Make sure all browsers and program windows are closed except for HijackThis.

O2 - BHO: Class - {ADA45152-8EDB-2B5B-A957-F9E2AA68F8F1} - C:\WINDOWS\sdkzy32.dll

Once you have selected all the items for HJT to fix, and remember to make sure all browsers and program windows are closed except for HijackThis, then click fix checked.

Then…


Step#1:Restore Deleted System Files

Now we need to see if we need to restore some deleted files:Please check for the following files using the Windows Search Engine:
  • control.exe
  • rundll32.exe
  • wmplayer.exe
  • msconfig.exe
  • notepad.exe
  • shell.dll
  • SDHelper.dll
If any are missing or not working properly then you can download new copies from
Merijn's Files and following the instructions at that site to have them where they belong for your OS.


[*]If you are having any difficulty with Notepad, please go to Merijn's Files and choose 'Windows Files' from the menu on the left hand side of the page. Then choose 'Notepad' from the list and download it to C:\Windows and C:\Windows\System32


[*]Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program. This will restore the original deleted Hosts file.


[*]This infection often deletes some system files that need to be replaced. The most frequent one it deletes is shell.dll in Win2K or XP. In XP there are two copies of this file, one in Windows (WINNT) and one in Windows\System32. It does not delete the one in Windows\System so it does not affect Win9x/ME. If you find it missing, please copy the shell.dll from c:\windows\system32\dllcache into both \Windows (WINNT) and Windows\System32 .


[*]The other system file which is most frequently deleted is control.exe. Please check to make sure that you have this file and it is the correct size. If not Please check for the existence of this file by going to to Merijn's Files (sdhelper) and examine where the file should be for your operating system. If the file is missing then download the appropriate file and place it in the proper place according to the information at this website. The control.exe is more often deleted in Win9x/ME.


[*]If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy). Then click Start > Run > regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" and press the OK button




Step#2:Complete An Online AntiVirus Scan

Run an online antivirus scan at:

Trend Micro Online AV

Reboot



Step#3:Scan And Post a New HijackThis Log
  • Navigate to C:\Windows
  • look for files that were created at the approximate time and date as the infection occurred.
  • look for those that end in exe, DAT and DLL and if found, right click on the file and check properties. Legitimate files should be copyrighted by Microsoft
  • if you determine they are bad files, right click on them and choose delete
  • Navigate to C:\Windows\System or C:\Windows\System32 (depending on the OS) and repeat each of the above steps to check for those ending in exe, DAT and/or DLL
  • if the above files will not delete, then make a new folder on your desktop by right clicking on the desktop and choosing New > Folder. Name the folder CWS Files.
  • Move the files from C:\Windows or C:\Windows\System or C:\Windows\system32
    to the new folder CWS Files.

Step#4:Using your WIndows CD to replace System Files

** In cases where many system files are missing you have no alternative but to have them insert their Windows OS disk and run sfc /scannow from the Run box if able or from Recovery Console if not able to get into windows


Step#5:Scan And Post a New HijackThis Log

1. Scan again with HijackThis

2. POST your log file using Add Reply to see what is left to fix.

Thanks
daveai
Logfile of HijackThis v1.99.1
Scan saved at 10:56:34 PM, on 7/2/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\libusbd-nt.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Access Remote PC 4\rpcsetup.exe
C:\Program Files\Access Remote PC 4\rpcsetup.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\BRMFRSMG.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lexmark 7100 Series\ezprint.exe
C:\Program Files\PeerGuardian pr14\PeerGuardian_1.99b_pr14.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Bedig.OFFICE\Desktop\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [FineReader7NewsReaderPro] "C:\Program Files\ABBYY FineReader 7.0 Professional Edition\ABBYYNewsReader.exe"
O4 - HKLM\..\Run: [LXBXCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBXtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [FaxCenterServer4_in_1] "C:\Program Files\Lexmark 7100 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 7100 Series\ezprint.exe"
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian pr14\PeerGuardian_1.99b_pr14.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Convert for CLIÉ - C:\Program Files\Sony\Image Converter\menu.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LibUsb-Win32 - Daemon, Version 0.1.8.0 (libusbd) - http://libusb-win32.sourceforge.net - C:\WINDOWS\system32\libusbd-nt.exe
O23 - Service: lxbx_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxbxcoms.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Access Remote PC Service 4.3 (RpcSvr4x) - www.access-remote-pc.com - C:\Program Files\Access Remote PC 4\rpcsetup.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
Thanks.

That HijackThis log is clean…no obvious malware. Nice work on a tough infections :)

Next…your system and IE are woefully out of date on critical patches. This is the main reason you got infected, and is a guaranteed way to become re-infected if not corrected now.

So, start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there to ensure you are uptodate on critical security patches.




Then, please review these general prevention steps to keep one's computer clean and secure. You have already taken a few of the steps, but it never hurts to take a quick look :)

1 – Be sure you update your anti-virus software at least once a week.

2 – To reduce re-infection potential for malware in the future, I strongly recommend installing three free programs: SpywareBlaster, SpywareGuard, and IE/Spyad.

3 – Use AdAware SE and Spybot S&D; to regularly to scan your system.

4 – It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.

5 – I strongly recommend that you consider using a Firewall. Just by using a Firewall in its default configuration can lower your risk greatly. Check out what Lawrence Abrams has to say at Understanding and Using Firewalls

An excellent overview is: So how did I get infected in the first place?. Be sure to visit the browser test link at the end of the article to really see how secure your system is!!

Thanks
daveai
You're welcome. It's a pleasure to help. :) Don't forget about updateing that MIcrosoft software! And, thanks for visiting TomCoyote daveai
Glad we could be of assistance. This topic is now closed. If you wish it reopened, please send us an email (Click for address) with a link to your thread.

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
Make sure you use proper prevention to keep from having problems occur to your computer in the future.

Coyote's Installed programs for prevention:

http://forums.tomcoyote.org/index.php?showtopic=31418

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI