Hijack log and description of problems

Ad-Aware SE Personal Adobe Acrobat - Reader 6.0.2 Update Adobe Reader 6.0.1 AM-DeadLink AOL Instant Messenger a-squared Free 1.6 ATI Control Panel ATI Display Driver AVG Free Edition Belarc Advisor 7.0 CCleaner (remove only) Conexant D850 56K V.9x DFVc Modem Creative MediaSource Dell Driver Reset Tool Dell Media Experience Dell Media Experience Update Dell Support 5.0.0 (630) DiamondCS TDS-3 Digital Line Detect Diskeeper Lite Empty Temp Folders 2.8.3 ewido security suite FontHit Font Tools Free&Easy Font Viewer 1.2 Get High Speed Internet! GetSmile v1.200 HijackThis 1.99.1 HP Memories Disc hp officejet 6100 series HP Photo and Imaging 2.0 - All-in-One HP Photo and Imaging 2.0 - All-in-One Drivers HP Photo and Imaging 2.0 - hp officejet 6100 series IncrediMail Xe Intel® PRO Network Adapters and Drivers Intel® PROSet for Wired Connections Internet Explorer Default Page iTunes iTunes J2SE Runtime Environment 5.0 Update 2 Jasc Paint Shop Photo Album Jasc Paint Shop Pro 8 Dell Edition JGsoft EditPad Lite 5.4.3 Learn2 Player (Uninstall Only) MailWasher Pro Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB886903) Microsoft Plus! Digital Media Edition Installer Microsoft Plus! Photo Story 2 LE Modem Helper Mozilla Firefox (1.0.3) Mozilla Thunderbird (1.0.2) Musicmatch® Jukebox MusicRadio WABC Top Songs My Way Search Assistant NetWaiting NetZeroInstallers Photo Click PowerDVD 5.3 Qualxserve Service Agreement QuickTime Schmaili 5.1 Security Update for Step By Step Interactive Training (KB898458) Security Update for Windows XP (KB883939) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896422) Security Update for Windows XP (KB896428) Shockwave Sonic DLA Sonic RecordNow! Sonic Update Manager Sound Blaster Live! 24-bit Spybot - Search & Destroy 1.4 SpywareBlaster v3.4 SpywareGuard v2.2 System Tracker TDS Accelerator The Font Thing The Print Shop Home and Office Labels Trillian Viewpoint Media Player VisualZone Windows Installer 3.1 (KB893803) Windows Installer 3.1 (KB893803) Windows Installer Clean Up Windows Media Format Runtime Windows Media Player 10 Windows Media Player 10 Windows XP Hotfix - KB834707 Windows XP Hotfix - KB873333 Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885250 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB887742 Windows XP Hotfix - KB888113 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890175 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB890923 Windows XP Hotfix - KB891781 Windows XP Hotfix - KB893066 Windows XP Hotfix - KB893086 WinPatrol WinSpike 1.6 WordPerfect Office 12 ZoneAlarm HJT Uninstall Manager results……

DeeJa,

Open HJT > Misc Tools> Uninstall Manager, Hilight My Way and click on Remove Entry.

See if that works.

Your log looks clean of any Malware of Viruses. So this has to be a windows issue. What I would do is to post your problem in the following Windows Tech Forums. You won't need to post a Hijack log unless they ask for it, but let them know that you posted here and that your system was deemed free of any Malware or Viruses. Post all your system stats as far as the Operating system, memory installed and your processor. Give them a discription of exactly what is going on.

http://forums.tomcoyote.org/index.php?showforum=83
http://www.windowsbbs.com/
http://hwg.mazin.net/hardwareguys/hwgboard/ikonboard.cgi

I hope you find answers in the above forums to help you with your problem.

Ken

Hi Ken! The HJ Uninstall Manager got rid of the entry. It is good to know I have no malware or viruses now. I will go to the sites you recommended for the problems I am having with some of my programs and see how that goes. Thanks for staying with me in this! I know you devote a lot of time to helping a lot of people. The techs here are super! Thanks again for all YOUR help! I really appreciate your patience and thorough explanations! deeja

deeja, Your very welcome, I hope you resolve your problem. I will keep this thread open for a few day in case you have any other questions. Ken

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