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please help me review my log

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Post #1
Here is my log file, can someone please review and advice how to proceed? Thank you :)

Logfile of HijackThis v1.99.1
Scan saved at 3:45:54 PM, on 6/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\NETGEAR\Wireless Smart Configuration\Utility\NetgearAG.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
E:\Program Files\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Tracker Software\PDF-XChange 3\pdfSaver\pdfSaver3.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\WINDOWS\system32\r_server.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\bin\HPOVDX05.EXE
C:\WINDOWS\system32\hpoipm07.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\CARLOS~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.updatesearches.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.updatesearches.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.updatesearches.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe
O1 - Hosts: 63.251.93.10 mail.intersoftcorp.com
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\system32\hpBD69.tmp (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll (file missing)
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [AS00_Netgear] C:\Program Files\NETGEAR\Wireless Smart Configuration\Utility\NetgearAG.exe -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] E:\Program Files\iTunesHelper.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\system32\msmsgs.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [pdfSaver3] "C:\Program Files\Tracker Software\PDF-XChange 3\pdfSaver\pdfSaver3.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Intel system tool] C:\WINDOWS\system32\winnook.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: HP OfficeJet T Series Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {15CAC0F4-7F09-4A17-B176-7A803E4E43AD} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {15CAC0F4-7F09-4A17-B176-7A803E4E43AD} - (no file) (HKCU)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINDOWS\system32\r_server.exe" /service (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
Post #2 last edited
Hello carloslemos, Welcome to TomCoyote forum.
You are infected with Trojan-Spy.HTML.Smitfraud.c There is a canned fix for it, but first I need you to put the HJT.exe into a permanent folder. You are running from a .zip file in a Temporary directory. Follow the instructions in the follow link to fix this:
http://www.bleepingcomputer.com/forums/tutorial94.html

It looks like you are running Symantec and AVG by Grisoft. It is not good policy to run more than one av program. Choose one and either turn the other off or uninstall it.


Fix for Trojan-Spy.HTML.Smitfraud.c

Please read these instructions carefully and print them out! Be sure to follow ALL instructions!

Please right-click: HERE and go to Save As (in Internet Explorer it's "Save Target As") in order to download Grinler's reg file. Save it to your desktop.

Locate "smitfraud.reg" on your desktop and double-click it. When asked if you want to merge with the registry, click YES. Wait for the "merged successfully" prompt then follow the rest of the instructions below.

Go to Start > Control Panel > Add or Remove Programs and remove the following programs, if found:

Security IGuard
Virtual Maid
Search Maid

Exit Add/Remove Programs.

*IMPORTANT*CLICK THIS LINK TO LEARN HOW TO VIEW HIDDEN FILES

I need you to copy all of the Killbox file paths below and paste them into Notepad.

* Please download the Killbox by Option^Explicit. *In the event you already have Killbox, this is a new version that I need you to download.

* Save it to your desktop.

* Please double-click Killbox.exe to run it.

* Select "Delete on Reboot".

* Open the Notepad file where you saved the file paths earlier and copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C

C:\wp.exe
C:\wp.bmp
C:\bsw.exe
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\Windows\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\intmon.exe
C:\Windows\System32\shnlog.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\system32\msole32.exe
C:\Windows\System32\ole32vbs.exe

* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

If your computer does not restart automatically, please restart it manually.

While your computer is restarting, tap the F8 key continually until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Make sure you can view hidden files.

Using Windows Explorer, delete the following, if found, (please do NOT try to find them by "search" because they will not show up that way)

FOLDERS to delete (in bold) if found:

C:\Program Files\Search Maid
C:\Program Files\Virtual Maid
C:\Windows\System32\Log Files
C:\Program Files\Security IGuard

While still in Safe Mode, do the following:

Make sure all programs and windows are closed. Run HiJackThis and place a check next to the following items, if found, then click FIX CHECKED

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.updatesearches.com/bar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.updatesearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.updatesearches.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe
O1 - Hosts: 63.251.93.10 mail.intersoftcorp.com
O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFA} - C:\WINDOWS\system32\hpBD69.tmp (file missing)


Close HiJackThis.

Reboot into normal mode.

1.) Download The Hoster Press "Restore Original Hosts" and press "OK". Exit Program.

2.) Right-Click HERE and Save As to download DelDomains.inf to your desktop.
To use: RIGHT-CLICK DelDomains.inf on your desktop and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.

3.) Download, install, and run CleanUp!

4.) Run this online virus scan: ActiveScan - Save the results from the scan!

Post a new HiJackThis log along with the results from ActiveScan.


Thanks…pskelley
TomCoyote forum
Slyware Warrior
Post #3
PSKelley, Thank you very much for your help. I have gone through the process you suggested and here are the new logs. Please let me know where we are. By the way, I am not sure that I know what to do when you say to run CleanUP; should i do all the three different functions and have it fix/clean all???? The only thing that I did not do prior to getting this log was get rid of AVG or Symantec, I wanted to ask for your recommendation as to which to keep??? AVG is the free version and Symantec is Corporate???


Thanks
Logfile of HijackThis v1.99.1
Scan saved at 4:02:06 PM, on 6/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\NETGEAR\Wireless Smart Configuration\Utility\NetgearAG.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
E:\Program Files\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Tracker Software\PDF-XChange 3\pdfSaver\pdfSaver3.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\bin\HPOVDX05.EXE
C:\WINDOWS\system32\hpoipm07.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesearches.com/search.php?qq=%1
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesearches.com/search.php?qq=%1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll (file missing)
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [AS00_Netgear] C:\Program Files\NETGEAR\Wireless Smart Configuration\Utility\NetgearAG.exe -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [iTunesHelper] E:\Program Files\iTunesHelper.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\system32\msmsgs.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [pdfSaver3] "C:\Program Files\Tracker Software\PDF-XChange 3\pdfSaver\pdfSaver3.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Intel system tool] C:\WINDOWS\system32\hookdump.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: HP OfficeJet T Series Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Microsoft AntiSpyware helper - {15CAC0F4-7F09-4A17-B176-7A803E4E43AD} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {15CAC0F4-7F09-4A17-B176-7A803E4E43AD} - (no file) (HKCU)
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINDOWS\system32\r_server.exe" /service (file missing)
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

active scan Log:

Incident Status Location

Adware:Adware/CWS No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Gambling\Online Gambling.url
Adware:Adware/SuperSpider No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\online dating.url
Adware:Adware/IGuard No disinfected Windows Registry
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Black Jack Online.url
Adware:Adware/Virmaid No disinfected Windows Registry
Adware:Adware/Perfect-Search No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Pharmacy\Adipex.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Black Jack Online.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Home Loan.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Network Security.url
Adware:Adware/SuperSpider No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Dating.url
Adware:Adware/CWS No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Gambling\Online Gambling.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Gambling.url
Adware:Adware/Perfect-Search No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Pharmacy\Adipex.url
Adware:Adware/Perfect-Search No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Pharmacy\Alprazolam.url
Adware:Adware/Perfect-Search No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Pharmacy\Carisoprodol.url
Adware:Adware/Perfect-Search No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Pharmacy\Diazepam.url
Adware:Adware/Perfect-Search No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Pharmacy\Hydrocodone.url
Adware:Adware/CWS No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Pharmacy\Lortab.url
Adware:Adware/Perfect-Search No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Pharmacy\Online Pharmacy.url
Adware:Adware/Perfect-Search No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Pharmacy\Prozac.url
Adware:Adware/Perfect-Search No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Pharmacy\Valium.url
Adware:Adware/Perfect-Search No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Pharmacy\Vicodin.url
Adware:Adware/Perfect-Search No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Pharmacy\Xanax.url
Adware:Adware/Popuper No disinfected C:\Documents and Settings\Carlos Lemos\Favorites\Online Pharmacy.url
Adware:Adware/Virmaid No disinfected C:\WINDOWS\system32\perfcii.ini
:( :( :(

Thanks
Carlos
Post #4 last edited
Hello Carlos, I must say this is the first time I have used this particular fix for the Nail infection. It seems to be doing the job so far. This is a nasty infection and you have other trojans onboard also, so we still have work to do before we will be done.
As far as Antivirus protection is concerned, I would have thought you would done that first since it was posted first in the instructions? Conflicts with two running programs could be how this mess got in. I do not use either but I know AVG is a good free AV. With the free one you lose the tech support that lots of folks need. I would appreciate it if you would uninstall AVG for now. Once you are clean, you can make that decision. Most good AV's will work well, it is the user who is the problem not keeping it updated, not running it on a regular basis. Thanks.

It looks to me like most all of the junk Panda pointed to is Adware. Here is what I would like you to do next, after you uninstall AVG and make sure the Symantec tool is updated and run.

1) Ewido trojan scanner: http://www.ewido.net/en/download/
Please download, install, update and scan your system with the free version of Ewido trojan scanner:
  1. When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
  2. When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We will fix this in a moment.
  3. From the main ewido screen, click on update in the left menu, then click the Start update button.
  4. After the update finishes (the status bar at the bottom will display "Update successful"), click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run, so time to go get a drink and a snack….
  5. If ewido finds anything, it will pop up a notification. You can select "clean" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK.
  6. When the scan finishes, click on "Save Report". This will create a text file. Please then paste the contents of the text file to this thread


    7. 2) You have several bad infections and you would be better served if you were to use the most recent versions of Ad-aware and Spybot as they can get to places HJT cannot. Please use this link: http://tomcoyote.org/aawsb.php to download, update, configure and run these two "big guns" and allow them to remove anything bad they locate. Both programs provide backups for your safety. ***note: please do not activate Spybot TeaTimer until your computer is clean. Run Spybot first and reboot between the scans. It is good to run both programs at least twice, and run the "Full System Scan", here are tutorials if it helps. These are both new versions so even if you have them, you need to update to the new version.
    Spybot
    http://www.bleepingcomputer.com/forums/tutorial43.html
    Ad-aware
    http://www.bleepingcomputer.com/forums/tutorial48.html

    3) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.updatesearches.com/search.php?qq=%1
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.updatesearches.com/search.php?qq=%1
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.updatesearches.com/
    O4 - HKCU\..\Run: [Intel system tool] C:\WINDOWS\system32\hookdump.exe
    Troj/Spyre-C Trojan See this >> http://castlecops.com/startuplist-9193.html
    O9 - Extra button: Microsoft AntiSpyware helper - {15CAC0F4-7F09-4A17-B176-7A803E4E43AD} - (no file) (HKCU)
    O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {15CAC0F4-7F09-4A17-B176-7A803E4E43AD} - (no file) (HKCU)

    Close all programs but HJT and all browser windows, then click on "Fix Checked"

    SHOW HIDDEN FILES: Follow the instructions in the link to enable hidden files for your operating system.
    You may wish to reverse this process if you have any concern about anyone getting into these hidden system files.
    http://www.xtra.co.nz/help/0,,4155-1916458,00.html

    RIGHT Click on Start then click on Explore. Locate and delete these items:

    C:\WINDOWS\system32\hookdump.exe >>> file

    Empty the recycle bin, then restart your computer. Look for the items HJT was supposed to removed. If anything is left then remove it in Safe Mode. Then post a new log. I wish to see an emoticon with a big smile on it's face.

    PURGE SYSTEM RESTORE
    When you are completely finished with the removal procedure and are satisfied that the threat has been removed follow these instruction:
    http://service1.symantec.com/SUPPORT/tsgen…src=sec_doc_nam

    Thanks…Phil
Post #6
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