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Spyware / Malware / Virus Removal

My computer keeps getting stuck

10 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hi,
I have used HijackThis, CWShredder, SpyBot, AdAware but this pest you can see keeps comming back, can you help please?
Thanks




Logfile of HijackThis v1.99.1
Scan saved at 18:00:13, on 19/05/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\VPTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\HUJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wwwproxy.bbc.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = uk;
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\HUJACK~1\SPYBOT~1\SDHELPER.DLL
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANT~1\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANT~1\defwatch.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - Startup: WinVNC.exe
O15 - Trusted IP range: 67.19.185.246 (HKLM)
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = bbc.com
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 128.139.6.1,128.
Hello talkintree, welcome to the TC.

Download DelDomains.inf
http://www.mvps.org/winhelp2002/DelDomains.inf

Right-click and select….. Save Target As….Save

To use: Right-click and select……. Install (no need to restart)
**Note** This will remove all entries in the "Trusted Zone"


Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
The problem is that my computer keeps getting stuck after about an hours use and Symantec Antivirus keeps telling me that a "Trojan.StartPage.M" has been found.
With HijackThis I noticed a pest that would not come off, I have done as you said and the pest has come off (I think). The Trojan still pops up in Symantec but computer doesn't get stuck every hour but every 3 hours.



Logfile of HijackThis v1.99.1
Scan saved at 23:35:08, on 26/05/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\VPTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\HUJACKTHIS\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\WINDOWS\START MENU\PROGRAMS\STARTUP\WINVNC.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\HUJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wwwproxy.bbc.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = il;
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\HUJACK~1\SPYBOT~1\SDHELPER.DLL
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANT~1\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANT~1\defwatch.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\hujackthis\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: WinVNC.exe
O4 - Startup: Shortcut to WinVNC.lnk = C:\Program Files\ORL\VNC\WinVNC.exe
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = bbc.com
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 128.139.6.1,128.
This link and instructions are from symantec's web page.
http://www.symantec.com/avcenter/venc/data…valinstructions

4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to backup the registry.

Click Start > Run.
Type regedit
Click OK.


Navigate to the subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run


In the right pane, delete the value:

"sp" = "rundll32 %temp%\se.dll,DllInstall"


Navigate to the subkeys:

HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/html
HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/plain


In the right pane, delete the value:

"CLSID" = "{2862736E-7B27-418A-A4E8-F13FB2E8C945}"


Navigate to and delete the following subkeys:

HKEY_CLASSES_ROOT\CLSID\{2862736E-7B27-418A-A4E8-F13FB2E8C945}
HKEY_CLASSES_ROOT\CLSID\{5607D0D5-3205-45F2-A125-63666696DDA0}


Exit the Registry Editor.

5. To reset the Internet Explorer home page
Start Microsoft Internet Explorer.
Connect to the Internet, and then go to the page that you want to set as your home page.
Click Tools > Internet Options.
In the Home page section of the General tab, click Use Current > OK.
Hi LDTate, I have tried that but none of those subkeys even exist in the registry so I have nothing to delete or change. I have also tried to delete the trojan that was qurantined in Symantec in safe mode, but in most cases Symantec says it can't be deleted because some of those files are in use.
Empty Recycle Bin Reboot and "copy/paste" a new log file into this thread. Also please describe how your computer behaves at the moment.
I still get a notice from Symantec that "Trojan.StartPage.M" has been found from Symantec every few hours, my computer doesn't get stuck as often as it did last week.


Logfile of HijackThis v1.99.1
Scan saved at 17:58:53, on 29/05/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\VPTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\HUJACKTHIS\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\WINDOWS\START MENU\PROGRAMS\STARTUP\WINVNC.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\HUJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wwwproxy.bbc.com:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = uk;
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\HUJACK~1\SPYBOT~1\SDHELPER.DLL
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANT~1\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANT~1\defwatch.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\hujackthis\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: WinVNC.exe
O4 - Startup: Shortcut to WinVNC.lnk = C:\Program Files\ORL\VNC\WinVNC.exe
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = bbc.com
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 128.139.6.1,128.

I have also tried to delete the trojan that was qurantined in Symantec in safe mode, but in most cases Symantec says it can't be deleted because some of those files are in use

What's the name of the file?


If Teatimer complains, allow the fix.

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = uk;

O4 - HKLM\..\Run: [LoadQM] loadqm.exe


Close ALL windows and browsers except HijackThis and click "Fix checked"

Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment
I am posting a new thread and posting the names of files from the log of Symantec that have Trojans on them, they can not deleted in safe mode. I still get a message from Symantec that Trojans have been discovered.

Logfile of HijackThis v1.99.1
Scan saved at 21:15:00, on 30/05/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\HUJACKTHIS\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\WINDOWS\START MENU\PROGRAMS\STARTUP\WINVNC.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\HUJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wwwproxy.bbc.com:8080
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\HUJACK~1\SPYBOT~1\SDHELPER.DLL
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANT~1\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANT~1\defwatch.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\hujackthis\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: WinVNC.exe
O4 - Startup: Shortcut to WinVNC.lnk = C:\Program Files\ORL\VNC\WinVNC.exe
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = bbc.com
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 128.139.6.1,128.



Date,Filename,Virus Name,Virus Type,Action Taken,Computer,User,Original Location,Status,Current Location,Primary Action,

30/05/05 cghaee.dll,Trojan.StartPage.M,File,Quarantined C:\WINDOWS\SYSTEM\,Infected,Quarantine,

30/05/05 m[1].bin,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\Temporary Internet Files\Content.IE5\6789JKCD\,Infected,Quarantine,

29/05/05 enoddak.dll,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\SYSTEM\,Infected,Quarantine,Clean virus from file,Quarantine

29/05/05 m[1].bin,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\Temporary Internet Files\Content.IE5\6789JKCD\,Infected,Quarantine

26/05/05 fico.dll,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\SYSTEM\,Infected,Quarantine,Clean virus from file,Quarantine

26/05/05 m[1].bin,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\Temporary Internet Files\Content.IE5\GH0T6BMX\,Infected,Quarantine

26/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\6789JKCD\,Infected,Quarantine

26/05/05 ipno.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine

26/05/05 nfaj.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine

26/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\6789JKCD\,Infected,Quarantine

26/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\6789JKCD\,Infected,Quarantine

26/05/05 hpcj.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine

26/05/05 nccfed.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine

26/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\KRS5O7KX\,Infected,Quarantine

26/05/05 us3432xzcb.exe,Trojan.StartPage,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine

26/05/05 intronsad.exe,Download.Trojan,File,Left alone in Quarantine,C:\WINDOWS\SYSTEM\,Infected,Quarantine,

26/05/05 izxczxcr.exe,Download.Trojan,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine,(log only)

26/05/05 cjkcc.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine (log only)

26/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\KRS5O7KX\,Infected,Quarantine(log only)

26/05/05 balh.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine

26/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\7YOCIOO0\,Infected,Quarantine only

26/05/05 gdpjlea.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine

26/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\GH0T6BMX\,Infected,Quarantine,

26/05/05 boepmb.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine

26/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\KRS5O7KX\,Infected,Quarantine

26/05/05 jnahga.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine

26/05/05 Dummy[1].class,Trojan.ByteVerify,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\0TAFKTMJ\,Infected,Quarantine

26/05/05 BlackBox[1].class,Trojan.ByteVerify,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\0TAFKTMJ\,Infected,Quarantine

26/05/05 1[1].htm,MHTMLRedir.Exploit,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\0YOUZPS5\,Infected,Quarantine

26/05/05 aham.exe,Trojan.Desktophijack,File,Left alone in Quarantine, C:\WINDOWS\TEMP\,Infected,Quarantine

26/05/05 loader[1].exe,Trojan.Desktophijack,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\83MBQJGZ\,Infected,Quarantine

26/05/05 ighl.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine,

26/05/05 mgcl.exe,Trojan.Desktophijack,File,Left alone in Quarantine, C:\WINDOWS\TEMP\,Infected,Quarantine,

26/05/05 loader[1].exe,Trojan.Desktophijack,File,Left alone in Quarantine ,C:\WINDOWS\Temporary Internet Files\Content.IE5\0TAFKTMJ\,Infected,Quarantine,

26/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\7YOCIOO0\,Infected,Quarantine

25/05/05 ipno.dll,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\SYSTEM\,Infected,Quarantine,Clean virus from file,Quarantine

25/05/05 m[1].bin,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\Temporary Internet Files\Content.IE5\6789JKCD\,Infected,Quarantine,

24/05/05 nfaj.dll,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\SYSTEM\,Infected,Quarantine,Clean virus from file,Quarantine

24/05/05 m[1].bin,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\Temporary Internet Files\Content.IE5\6789JKCD\,Infected,Quarantine,

23/05/05 hpcj.dll,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\SYSTEM\,Infected,Quarantine,

23/05/05 m[1].bin,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\Temporary Internet Files\Content.IE5\6789JKCD\,Infected,Quarantine,

22/05/05 nccfed.dll,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\SYSTEM\,Infected,Quarantine,Clean virus from file,

22/05/05 m[1].bin,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\Temporary Internet Files\Content.IE5\KRS5O7KX\,Infected,Quarantine,

19/05/05 us3432xzcb.exe,Trojan.StartPage,File,Quarantined, C:\WINDOWS\SYSTEM\,Infected,Quarantine,

19/05/05 izxczxcr.exe,Download.Trojan,File,Quarantined, C:\WINDOWS\SYSTEM\,Infected,Quarantine,

19/05/05 intronsad.exe,Download.Trojan,File,Quarantined, C:\WINDOWS\SYSTEM\,Infected,Quarantine,

19/05/05 cjkcc.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine,

19/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\KRS5O7KX\,Infected,Quarantine

19/05/05 balh.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine

19/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\7YOCIOO0\,Infected,Quarantine

19/05/05 gdpjlea.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine

19/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\GH0T6BMX\,Infected,Quarantine

19/05/05 boepmb.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine

19/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\KRS5O7KX\,Infected,Quarantine

19/05/05 jnahga.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine

19/05/05 Dummy[1].class,Trojan.ByteVerify,File,Left alone in Quarantine,C:\WINDOWS\Temporary Internet Files\Content.IE5\0TAFKTMJ\,Infected,Quarantine

19/05/05 BlackBox[1].class,Trojan.ByteVerify,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\0TAFKTMJ\,Infected,Quarantine

19/05/05 1[1].htm,MHTMLRedir.Exploit,File,Left alone in Quarantine,C:\WINDOWS\Temporary Internet Files\Content.IE5\0YOUZPS5\,Infected,Quarantine

19/05/05 aham.exe,Trojan.Desktophijack,File,Left alone in Quarantine,C:\WINDOWS\TEMP\,Infected,Quarantine

19/05/05 loader[1].exe,Trojan.Desktophijack,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\83MBQJGZ\,Infected,Quarantine

19/05/05 ighl.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine

19/05/05 mgcl.exe,Trojan.Desktophijack,File,Left alone in Quarantine, C:\WINDOWS\TEMP\,Infected,Quarantine

19/05/05 loader[1].exe,Trojan.Desktophijack,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\0TAFKTMJ\,Infected,Quarantine,

19/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\7YOCIOO0\,Infected,Quarantine

19/05/05 cjkcc.dll,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\SYSTEM\,Infected,Quarantine,Clean virus from file,Quarantine

19/05/05 m[1].bin,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\Temporary Internet Files\Content.IE5\KRS5O7KX\,Infected,Quarantine

18/05/05 balh.dll,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\SYSTEM\,Infected,Quarantine

18/05/05 m[1].bin,Trojan.StartPage.M,File,Quarantined, C:\WINDOWS\Temporary Internet Files\Content.IE5\7YOCIOO0\,Infected,Quarantine

17/05/05 gdpjlea.dll,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\SYSTEM\,Infected,Quarantine

17/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine, C:\WINDOWS\Temporary Internet Files\Content.IE5\GH0T6BMX\,Infected,Quarantine

17/05/05 boepmb.dll,Trojan.StartPage.M,File,Left alone in Quarantine,C:\WINDOWS\SYSTEM\,Infected,Quarantine

17/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine,C:\WINDOWS\Temporary Internet Files\Content.IE5\KRS5O7KX\,Infected,Quarantine

17/05/05 jnahga.dll,Trojan.StartPage.M,File,Left alone in Quarantine,C:\WINDOWS\SYSTEM\,Infected,Quarantine

17/05/05 Dummy[1].class,Trojan.ByteVerify,File,Left alone in Quarantine,LIBRARY_,library,C:\WINDOWS\Temporary Internet Files\Content.IE5\0TAFKTMJ\,Infected,Quarantine

17/05/05 BlackBox[1].class,Trojan.ByteVerify,File,Left alone in Quarantine,C:\WINDOWS\Temporary Internet Files\Content.IE5\0TAFKTMJ\,Infected,Quarantine

17/05/05 1[1].htm,MHTMLRedir.Exploit,File,Left alone in Quarantine,C:\WINDOWS\Temporary Internet Files\Content.IE5\0YOUZPS5\,Infected,Quarantine

17/05/05 aham.exe,Trojan.Desktophijack,File,Left alone in Quarantine,C:\WINDOWS\TEMP\,Infected,Quarantine,Clean virus from file,Leave alone (log only),Defwatch Scan

17/05/05 loader[1].exe,Trojan.Desktophijack,File,Left alone in Quarantine,C:\WINDOWS\Temporary Internet Files\Content.IE5\83MBQJGZ\,Infected,Quarantine

17/05/05 ighl.dll,Trojan.StartPage.M,File,Left alone in Quarantine,C:\WINDOWS\SYSTEM\,Infected,Quarantine

17/05/05 mgcl.exe,Trojan.Desktophijack,File,Left alone in Quarantine,C:\WINDOWS\TEMP\,Infected,Quarantine

17/05/05 loader[1].exe,Trojan.Desktophijack,File,Left alone in Quarantine,C:\WINDOWS\Temporary Internet Files\Content.IE5\0TAFKTMJ\,Infected,Quarantine

17/05/05 m[1].bin,Trojan.StartPage.M,File,Left alone in Quarantine,C:\WINDOWS\Temporary Internet Files\Content.IE5\7YOCIOO0\,Infected,Quarantine

17/05/05 gdpjlea.dll,Trojan.StartPage.M,File,Quarantined,C:\WINDOWS\SYSTEM\,Infected,Quarantine

17/05/05 m[1].bin,Trojan.StartPage.M,File,Quarantined,C:\WINDOWS\Temporary Internet Files\Content.IE5\GH0T6BMX\,Infected,Quarantine
I can't really tell you if the computer has improved so soon after cleaning it,
should I completely erase the Symantec log or reinstall Symantec?




Logfile of HijackThis v1.99.1
Scan saved at 23:27:25, on 30/05/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\HUJACKTHIS\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\HUJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wwwproxy.bbc.com:8080
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\HUJACK~1\SPYBOT~1\SDHELPER.DLL
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANT~1\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANT~1\defwatch.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\hujackthis\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: WinVNC.exe
O4 - Startup: Shortcut to WinVNC.lnk = C:\Program Files\ORL\VNC\WinVNC.exe
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = bbc.com
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 128.139.6.1,128.
Yes should I erase the Quarantine folder because may be those files are just mentioned in the log but don't really exist in the system any more. I will only know if the Trojan Still exists in the system only after using the computer in the next few more days.
It should let you remove those. When you're in the Quarantine folder, highlite them and select remove or delete.

Do this also after that:

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Click Start> My Computer, select the Tools menu and then Folder Options, after the new window appears select the View tab…]
This time select the: Restore Defaults
Select: Apply, and click OK
I can't delete the files from the log of Symantec, it says that the reasons are the files don't exist any more so it can't delete them.
And I can't do those instructions you gave me, I use Win98.

I just got the Trojan.Startpage.m again in the file: aopebaa.dll in windows\system folder.


Logfile of HijackThis v1.99.1
Scan saved at 23:50:48, on 31/05/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.50 (5.50.4134.0600)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\RTVSCN95.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\DEFWATCH.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\SYMANTEC ANTIVIRUS\VPTRAY.EXE
C:\PROGRAM FILES\WINAMP\WINAMPA.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\PROGRAM FILES\HUJACKTHIS\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\HUJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = wwwproxy.bbc.com:8080
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\HUJACK~1\SPYBOT~1\SDHELPER.DLL
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\RunServices: [rtvscn95] C:\PROGRA~1\SYMANT~1\rtvscn95.exe
O4 - HKLM\..\RunServices: [defwatch] C:\PROGRA~1\SYMANT~1\defwatch.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\hujackthis\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: WinVNC.exe
O4 - Startup: Shortcut to WinVNC.lnk = C:\Program Files\ORL\VNC\WinVNC.exe
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = bbc.com
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 128.139.6.1,128.

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