Spyware / Malware / Virus Removal

Trojan removal, log included

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mattj Topic Starter

Post #1May 17, 2005, 2:32 PM UTC

Hi,
Started getting the AGV popup saying virus detected (trojan) when i click heal it says completed but it keeps popping up, plus when i'm connected to the net via my BB modem (usb) i get disconected every so often and my dial up modem dialer pops up as though its trying to connect, anyway enough babbling this is the log, cheers for any help

Logfile of HijackThis v1.99.1
Scan saved at 15:21:55, on 17/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Norman\NVC\BIN\Zanda.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\NORMAN\Nvc\BIN\nvcoas.exe
C:\NORMAN\Nvc\BIN\NJEEVES.EXE
C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
C:\NORMAN\Nvc\BIN\nipsvc.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\NORMAN\Nvc\BIN\ZLH.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\NORMAN\Nvc\BIN\NYMSE.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\NORMAN\Nvc\BIN\NIP.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\NORMAN\Nvc\BIN\cclaw.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rlhlzdi.exe
C:\WINDOWS\ramex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: CDllBho Object - {5A5B6916-ED71-4531-8018-E792DD44156E} - C:\WINDOWS\svchost.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Norman ZANDA] C:\NORMAN\Nvc\BIN\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [EPSON Stylus C66 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE /P23 "EPSON Stylus C66 Series" /O6 "USB001" /M "Stylus C66"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [JVM0.14] C:\WINDOWS\system32\rlhlzdi.exe
O4 - HKLM\..\Run: [ramexp] C:\WINDOWS\ramex.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Office\Office10\OSA.EXE
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O17 - HKLM\System\CCS\Services\Tcpip\..\{AE22A1BB-E84C-4F1F-8B9E-BCABEDCC9C0F}: NameServer = 195.92.195.95 195.92.195.94
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\NORMAN\Nvc\BIN\nipsvc.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\NORMAN\Nvc\BIN\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\Norman\NVC\BIN\Zanda.exe
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\NORMAN\Nvc\BIN\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

alsocom

Post #2May 22, 2005, 5:40 PM UTC

Hello mattj.

I notice that you are using more than one antivirus program. This is very dangerous, as multiple AVs can interfere with one another and actually allow MORE viruses to get through. I strongly suggest you either (1) configure only one antivirus program to enable automatic realtime scanning, and leave the rest disabled most of the time, or (2) go to Start -> Control Panel -> Add/Remove Programs and uninstall all but one antivirus program.

Please download Ewido security suite it is a trial version of the program.

Install Ewido security suite
Launch Ewido, there should be an icon on your desktop double-click it.
The program will prompt you to update click the OK button
The program will now go to the main screen

You will need to update ewido to the latest definition files.

On the left hand side of the main screen click update
Click on Start

The update will start and a progress bar will show the updates being installed.
Once the updates are installed do the following:

Click on scanner
Make sure the following boxes are checked before scanning:
- Binder
- Crypter
- Archives
Click on Start Scan
Let the program scan the machine

While the scan is in progress you will be prompted to clean files, click OK

Once the scan has completed, there will be a button located on the bottom of the screen named Save report

Click Save report
Save the report to your desktop

Reboot normally and scan with HijackThis. Post the new log as a reply to this thread and include the Ewido report.

mattj

Post #3May 22, 2005, 11:59 PM UTC

Hi Alan thanks for your time, here are the logs from ewido and the revised HJT log as requested.

———————————————————
ewido security suite - Scan report
———————————————————

+ Created on: 00:47:19, 23/05/2005
+ Report-Checksum: E4B4B4BB

+ Date of database: 22/05/2005
+ Version of scan engine: v3.0

+ Duration: 20 min
+ Scanned Files: 58820
+ Speed: 47.86 Files/Second
+ Infected files: 47
+ Removed files: 47
+ Files put in quarantine: 47
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\Documents and Settings\Matt\Cookies\[removed][2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Matt\Cookies\[removed][1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Matt\Local Settings\Temp\svchost.exe -> Trojan.Agent.cl -> Cleaned with backup
C:\Program Files\INSTAFINK\instafink.dll -> Spyware.404Search.h -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP81\A0018809.exe -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP81\A0018810.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP81\A0018812.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP81\A0018824.exe -> TrojanDownloader.Agent.no -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP81\A0018825.exe -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP81\A0018827.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP81\A0018831.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP81\A0018833.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP82\A0019827.exe -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP82\A0019828.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP83\A0019840.exe -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP83\A0019841.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP83\A0019848.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP84\A0019868.exe -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP84\A0019869.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP84\A0019876.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP84\A0019886.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP84\A0019896.exe -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP84\A0019898.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP84\A0019902.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP84\A0019914.exe -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP84\A0019915.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP84\A0019922.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP84\A0019928.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP84\A0020917.exe -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP84\A0020918.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP85\A0020926.exe -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP85\A0020927.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP85\A0020933.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP86\A0020934.exe -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP86\A0020935.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP86\A0020938.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\System Volume Information\_restore{C6BED097-2B01-4377-A855-58AF73DFC380}\RP86\A0020940.exe -> TrojanDownloader.Agent.is -> Cleaned with backup
C:\WINDOWS\cmssx.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\WINDOWS\geffge.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\WINDOWS\hgfrre.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\WINDOWS\lsasss.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\WINDOWS\sddda.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\WINDOWS\smssrs.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\WINDOWS\svchost.exe -> Trojan.Agent.cl -> Cleaned with backup
C:\WINDOWS\uytlkk.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\WINDOWS\wqgff.dll -> Trojan.Agent.cl -> Cleaned with backup
C:\WINDOWS\__delete_on_reboot__svchost.dll -> Trojan.Agent.cl -> Cleaned with backup

::Report End

Logfile of HijackThis v1.99.1
Scan saved at 00:53:59, on 23/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Norman\NVC\BIN\Zanda.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\NORMAN\Nvc\BIN\nvcoas.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\NORMAN\Nvc\BIN\NJEEVES.EXE
C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\NORMAN\Nvc\BIN\ZLH.EXE
C:\NORMAN\Nvc\BIN\NYMSE.EXE
C:\NORMAN\Nvc\BIN\NIP.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\NORMAN\Nvc\BIN\cclaw.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\NORMAN\Nvc\BIN\nipsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: CDllBho Object - {5A5B6916-ED71-4531-8018-E792DD44156E} - C:\WINDOWS\svchost.dll (file missing)
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Norman ZANDA] C:\NORMAN\Nvc\BIN\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [EPSON Stylus C66 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE /P23 "EPSON Stylus C66 Series" /O6 "USB001" /M "Stylus C66"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [JVM0.14] C:\WINDOWS\system32\rlhlzdi.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Office\Office10\OSA.EXE
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\NORMAN\Nvc\BIN\nipsvc.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\NORMAN\Nvc\BIN\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\Norman\NVC\BIN\Zanda.exe
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\NORMAN\Nvc\BIN\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

alsocom

Post #4May 23, 2005, 8:45 AM UTC

Step 1
Open HijackThis, run a scan, then check the following:

O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: CDllBho Object - {5A5B6916-ED71-4531-8018-E792DD44156E} - C:\WINDOWS\svchost.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O4 - HKLM\..\Run: [JVM0.14] C:\WINDOWS\system32\rlhlzdi.exe

Optional items to check with HijackThis for improved performance.
Resource hog that launches common MS Office components to help speed up the launch of Office programs. Some users claim there's no difference with or without it but it isn't required either way.
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Office\Office10\OSA.EXE

With all other programs and browsers closed, click fix checked.

Step 2
Please set your computer to show all files.

Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.

You will need to reverse this process when all steps are done.

Step 3
Please delete the following files:

C:\WINDOWS\system32\rlhlzdi.exe
C:\WINDOWS\system32\rlhlzdi.dat

If you have any problem deleting these files, reboot into Safe Mode (tap F8 during bootup, use arrow keys to select Safe Mode, then hit 'enter') and try again.

Step 4
Reboot normally and scan with HijackThis. Post the new log as a reply to this thread.
Please let us know of any complications you had and how the computer is behaving.

mattj

Post #5May 23, 2005, 2:28 PM UTC

Hi Alan,

did as you asked except for deleting the 2 files you listed rlhlzdi.exe/dat, i couldnt find them in system32 folder, they didnt come up in a file/folder search either. this is the new log.
cheers

Logfile of HijackThis v1.99.1
Scan saved at 15:22:39, on 23/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Norman\NVC\BIN\Zanda.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\NORMAN\Nvc\BIN\ZLH.EXE
C:\NORMAN\Nvc\BIN\NYMSE.EXE
C:\NORMAN\Nvc\BIN\NIP.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\NORMAN\Nvc\BIN\nvcoas.exe
C:\NORMAN\Nvc\BIN\NJEEVES.EXE
C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
C:\NORMAN\Nvc\BIN\nipsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\NORMAN\Nvc\BIN\cclaw.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://news.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Norman ZANDA] C:\NORMAN\Nvc\BIN\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [EPSON Stylus C66 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0S2.EXE /P23 "EPSON Stylus C66 Series" /O6 "USB001" /M "Stylus C66"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\mnyexpr.exe"
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norman API-hooking helper (NipSvc) - Unknown owner - C:\NORMAN\Nvc\BIN\nipsvc.exe
O23 - Service: Norman NJeeves - Unknown owner - C:\NORMAN\Nvc\BIN\NJEEVES.EXE
O23 - Service: Norman ZANDA - Unknown owner - C:\Norman\NVC\BIN\Zanda.exe
O23 - Service: Norman Virus Control on-access component (nvcoas) - Norman ASA - C:\NORMAN\Nvc\BIN\nvcoas.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman Data Defense Systems - C:\NORMAN\Nvc\BIN\NVCSCHED.EXE
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe

alsocom

Post #6May 23, 2005, 4:42 PM UTC

Your new log is clean.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

1. Right-click My Computer, and then click Properties.
2. On the System Restore tab, put a check mark in the 'Turn Off System Restore' check box.
3. Click OK twice, and then click Yes when you are prompted to restart the computer.
4. Repeat steps 1 - 2, this time clearing the box beside 'Turn Off System Restore'

I suggest that you get these programs to help keep the computer clean:

Spyware Blaster - Blocks bad ActiveX items from installing on your computer. Spyware Blaster runs silently in the background.
SpywareGuard - Real-time protection from spyware installation attempts
ie-spyad - Puts over 8,000 bad URLs into your restricted sites for Internet Explorer.
Google Toolbar - Blocks many unwanted pop-ups in Internet Explorer.
Firefox - 'Safer' alternative to the Internet Explorer web browser.
ZoneAlarm - Free firewall program if you currently are not using one.

Here are three very good and free malware scanners:

Spybot Search and Destroy 1.3
AdAware SE v1.05
Set-up Instructions for Spybot S&D; and Adaware SE
a² Free Trojan Remover

If you have them already, check to make sure that they are the newest version.

Update these regularly.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep Windows and your Anti-virus updated.

mattj

Post #7May 23, 2005, 5:01 PM UTC

thanks alan, i'll check som eof those programs out, although i already have spyware blaster, ad-aware and spybot. they all update reguarly and have found nothing hence me posting on here. thanks again.

alsocom

Post #8May 28, 2005, 11:22 PM UTC

As this topic has been resolved, the thread will be closed.

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