HELP!

RESOLUTION
To correct this problem, follow these steps:

1. Click Start> Run> type in Sysedit tap enter edit the System.ini file.
2. Add the following line to the [boot] section of the file:
drivers=mmsystem.dll


3. Save and then close the System.ini file.
4. Restart your computer.

Here's the link:
http://support.microsoft.com/?kbid=138835

Is there another way to do this? When I type Sysedit into Start>Run - it tells me that Windows cannot find Sysedit - that I either typed it in wrong (I copied and pasted) - or another open program could not find a system file. I tried to do a search for sysedit - but it came back with no results. Free

Lets try this:

Start> Run> type in CMD tap enter
at the C:> (type) CD windows\system (tape enter)
C:\windows\system (type in) edit system.ini (tap enter)

You should see a list of items. If not: change it to C:\windows\system32

Add the following line to the [boot] section of the file:
drivers=mmsystem.dll

3. Save and then close the System.ini file.
4. Restart your computer

It says it can't find CMD either.

Print out my last instructions first. Restart PC, tap F8 key until you get a menu. Select C Prompt only. Then use the instructions. You can also boot from a bootable floppy if you have one. I'm heading to bed in about 15 mins.

Thanks so much! I think I will just wait until tomorrow to solve all my problems. Free

The only other thing you could try is to update the drivers for your video card.

Print out my last instructions first.
Restart PC, tap F8 key until you get a menu. Select C Prompt only.

Then use the instructions.

You can also boot from a bootable floppy if you have one.

I'm heading to bed in about 15 mins.

166040

Hi. I'm back again….hopefully with a little time to work on this. When you say to select C prompt only - where do I get to that prompt? When I tap F8 I get:
1. Normal
2. Logged (/BOOTLOG Txt)
3. Safe Mode
4. Step by Step confirmation.


Also - can this be edited from the system.ini file you get when you Click START>>RUN>>>type in msconfig ? I can get THAT.

Thanks,
Free

If you click Start> Programs… do you see a Icon that's named Ms Dos?

Yes. Under Accessories there is one called MS-DOS Prompt.

Select MS-DOS Prompt. That should open a window. at the C:> (type) CD windows\system (tape enter) C:\windows\system (type in) edit system.ini (tap enter) You should see a list of items. If not: change it to C:\windows\system32 Add the following line to the [boot] section of the file: drivers=mmsystem.dll 3. Save and then close the System.ini file. 4. Restart your computer

Just Making sure I am doing this right. When the window opens it does not have C:> It has C:>\WINDOWS> Do I put in the CD windows\system in at this prompt?

Just Making sure I am doing this right.

When the window opens it does not have C:>
It has C:>\WINDOWS>

Do I put in the CD windows\system in at this prompt?

Type in cd system enter
Then you should be at C:\windows\system
Then (type in) edit system.ini (tap enter)

Okay. That got me into the MS-DOS Prompt EDIT >>> C\WINDOWS\system\system.ini How do I find the boot section of the file? to add the drivers=mmsystem.dll ? Thanks, Free

Do you see anything listed in system.ini?