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Spyware / Malware / Virus Removal

Help! Machine very slow, pop ups etc.

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Post #1
Logfile of HijackThis v1.99.1 Scan saved at 16:43:13, on 5/13/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\wltrysvc.exe C:\WINDOWS\System32\bcmwltry.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\System32\svchost.exe C:\Documents and Settings\All Users\Desktop\HijackThis.exe O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\system32\S24EvMon.exe O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe
Post #3
Here's the comlete log. Sorry for the delay. I have been out of town. Thanks! Logfile of HijackThis v1.99.1 Scan saved at 11:16:00 PM, on 5/23/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\S24EvMon.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\NavNT\rtvscan.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Funk Software\Proxy Host\ph32svc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\ctfmon.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\All Users\Desktop\HijackThis.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: Proxy Host Service (ProxyHostService) - Funk Software, Inc. - C:\Program Files\Funk Software\Proxy Host\ph32svc.exe O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\WINDOWS\System32\S24EvMon.exe
Post #4
The logs look OK, even though they are very short.

I see that you are behind on you Widows updates and I don't see any kind of protection programs running - anti virus, firewall, etc.

Check out my suggestions below and see if that doesn't help.

Post back if you have any questions.


Some preventive maintenance:

——————Must have or do:—————–

Now that you're clean: <—-Important Step!!!!
Delete your system restore files and create a new restore point:
(ME and XP users only)

XP system restore

ME system restore


Visit Windows Update and install all the lastest critical updates.

Install these two free programs, they sit in the backround and protect your system from spy and adware being installed on your system, also from your browser being hijacked. Check for updates weekly.

SpywareBlaster

SpywareGuard


IE-SPYAD
Puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
IE-SPYAD

SpyBot has some protection benefits - use them.

Need a free anti virus?
AVG*free
(check for updates - daily)

How about a firewall? The front door to your computer.
ZoneAlarm*free



———-Free malware removal programs:———-

SpyBot
AD-Aware
CW-Shredder

Free Online Trojan Scan

A SQUARED FREE TROJAN SCANNER

Trojan Hunter
TrojanHunter - free trial

Please consider using FireFox instead of Internet Explorer

Replace Java with SunJava

Pop-up stoppers:
GoogleToolBar
Pop-upStopperFree

Disable messenger XP (stops pop-up ads -etc):
http://www.microsoft.com/windowsxp/using/s…e/stopspam.mspx
http://www.pchell.com/support/removemessenger.shtml
http://www.pchell.com/support/ipmessaging.shtml


Don't open e-mail attachments without first scanning them with an up-to-date
anti virus program, even after doing that I would be very careful. Don't click on any executables in e-mails or any other links that you're not sure of.
Watch your surfing habits, don't click on or download anything you're not sure of. Don't install a program that hasn't been recommended by a reputable organization.

Good luck and thanks for using the forum - MrC :wavey:
Post #5
As this problem has been resolved the topic will be closed. If you need this topic reopened, please request this by sending an email to us at the following link
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Thanks, MrC

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