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Logfile of HijackThis v1.99.1
Scan saved at 1:15:38 PM, on 5/11/2005
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
E:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
E:\PROGRAM FILES\ANALOGX\NETSTAT LIVE\NSL.EXE
C:\WINDOWS\STARTER.EXE
E:\PROGRAM FILES\TRAYSOFT\PHONETRAY\PHONETRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
E:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
E:\PROGRAM FILES\TROJANHUNTER 4.0\THGUARD.EXE
E:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
E:\PROGRAM FILES\ANALOGX\POW\POW.EXE
E:\PROGRAM FILES\PALMONE\HOTSYNC.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
D:\ZIPPED PROGRAMS\HIJACKTHIS\HIJACKTHIS.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.shaw.ca/start/enca
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINDOWS\SYSTEM\IETie.dll
O2 - BHO: (no name) - {F195A1A9-4033-4E5B-B85C-848C3E31A83A} - C:\syslibie.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [NetStat Live] E:\PROGRAM FILES\ANALOGX\NETSTAT LIVE\NSL.EXE
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [PhoneTray] E:\PROGRAM FILES\TRAYSOFT\PHONETRAY\PHONETRAY.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NPROTECT] E:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [Zone Labs Client] "e:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [THGuard] "E:\PROGRAM FILES\TROJANHUNTER 4.0\THGUARD.EXE"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [NPROTECT] E:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [SpySweeper] "e:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\RunServicesOnce: [washindex] E:\Program Files\Washer\\washidx.exe
O4 - Startup: POW!.lnk = E:\Program Files\AnalogX\POW\pow.exe
O4 - Startup: HotSync Manager.lnk = E:\Program Files\palmOne\HOTSYNC.EXE
O4 - Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\SYSTEM\SHDOCVW.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra button: (no name) - {578FC4E3-151E-456c-AF8E-B63061EFE228}} - (no file)
O12 - Plugin for .bcf: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200203…meInstaller.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} - http://64.124.45.181/downloads/ccpm_0237.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} -
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} -
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - http://cams.aacb.com//AxisCamControl.ocx
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} - http://www.windowsecurity.com/trojanscan/TDECntrl.CAB
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
Hello joeski57, Welcome to TomCoyote forum. We have a little work to do. First I want to be sure you are running HijackThis from a drive…not a floppy or a CD. Thanks.

1) Download CCleaner from this link: http://www.ccleaner.com/ Take the time to review the instructions on the download page so that when I ask you to run it you will know what you are doing.

2) You have SpySweeper onboard and it may stop the HJT fix we must make, please turn it off until you are finished with HJT.

3) Open HijackThis and choose "Do a system scan only" then check the box in front of these line items:

O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - (no file)
O2 - BHO: (no name) - {F195A1A9-4033-4E5B-B85C-848C3E31A83A} - C:\syslibie.dll
Adware.Syslibie
(if you do not want this this following restriction, check it also)
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\SYSTEM\SHDOCVW.DLL
SideStep Malware
O9 - Extra button: (no name) - {578FC4E3-151E-456c-AF8E-B63061EFE228}} - (no file)
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} -
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} -
O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://download.sidestep.com/get/k00719/sb028.cab
SideStep Malware
Close all programs but HJT and all browser windows, then click on "Fix Checked"

(I see you have TrojanHunter onboard, if you have checked for trojans then you only need to run this online scan if you wish a double check)
Let's check for trojans in case any are hiding, run this free online scan, scan the whole system and set it to clean or fix anything it locates. Let me know what it finds and the exact name and location of anything it locates but can't remove. You may be asked to install an ActiveX, please do so as this program is safe and it can not run without it.
http://www.windowsecurity.com/trojanscan/

Run CCleaner then restart the computer and post a new log in this same thread along with any feedback you have. Let us know how you are running.

Thanks…pskelley
TomCoyote forum
Slyware Warrior

PURGE SYSTEM RESTORE
When you are completely finished with the removal procedure and are satisfied that the threat has been removed follow these instruction:
http://service1.symantec.com/SUPPORT/tsgen…src=sec_doc_nam
I've done what was recomended, here's my new log file. Thanks for taking the time to help. It really is appreciated.

Joe

Logfile of HijackThis v1.99.1
Scan saved at 6:29:43 AM, on 5/18/2005
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
E:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
E:\PROGRAM FILES\ANALOGX\NETSTAT LIVE\NSL.EXE
C:\WINDOWS\STARTER.EXE
E:\PROGRAM FILES\TRAYSOFT\PHONETRAY\PHONETRAY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
E:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
E:\PROGRAM FILES\TROJANHUNTER 4.0\THGUARD.EXE
E:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
E:\PROGRAM FILES\ANALOGX\POW\POW.EXE
E:\PROGRAM FILES\PALMONE\HOTSYNC.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
D:\ZIPPED PROGRAMS\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.shaw.ca/start/enca
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} - C:\WINDOWS\SYSTEM\IETie.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [NetStat Live] E:\PROGRAM FILES\ANALOGX\NETSTAT LIVE\NSL.EXE
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [PhoneTray] E:\PROGRAM FILES\TRAYSOFT\PHONETRAY\PHONETRAY.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [NPROTECT] E:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\Run: [Zone Labs Client] "e:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [THGuard] "E:\PROGRAM FILES\TROJANHUNTER 4.0\THGUARD.EXE"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [NPROTECT] E:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O4 - HKCU\..\Run: [SpySweeper] "e:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\RunServicesOnce: [washindex] E:\Program Files\Washer\\washidx.exe
O4 - Startup: POW!.lnk = E:\Program Files\AnalogX\POW\pow.exe
O4 - Startup: HotSync Manager.lnk = E:\Program Files\palmOne\HOTSYNC.EXE
O4 - Startup: Microsoft Office.lnk = E:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O12 - Plugin for .bcf: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200203…meInstaller.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} - http://64.124.45.181/downloads/ccpm_0237.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - http://cams.aacb.com//AxisCamControl.ocx
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} - http://www.windowsecurity.com/trojanscan/TDECntrl.CAB
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
Hi Joe, Good job :thumbup: your log is clean. Any issues? If all is running well then here is some great information from Tony Klein, Texruss, ChrisRLG and Grinler to help you stay clean and safe online:
http://forums.net-integration.net/index.php?showtopic=3051
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html

Thanks…pskelley :wavey:
TomCoyote forum
Slyware Warrior
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