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Spyware / Malware / Virus Removal

Still no luck!

10 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I have run CWshredder, Spyware Doctor and Ad-Aware and I have not came up with anything.

Logfile of HijackThis v1.99.1
Scan saved at 6:47:40 PM, on 5/10/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\TV VIEWER\TVWAKEUP.EXE
C:\DMI\WIN32\BIN\WIN32SL.EXE
C:\PROGRAM FILES\TV VIEWER\ANNCLIST.EXE
C:\WINDOWS\EXPLORER.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MOUSEWAREPRO\MWPROENG.EXE
C:\WINDOWS\SYSTEM\HPMMKBD.EXE
C:\DMI\WIN32\BIN\HPTRAYICON.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM32\NTNUT.EXE
C:\DMI\WIN32\BIN\CLIIP32.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\DMI\WIN32\BIN\DMIWDOG.EXE
C:\PROGRAM FILES\INCREDIMAIL\BIN\IMAPP.EXE
C:\DMI\WIN32\BIN\HPCOMPC.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\DMI\WIN32\BIN\HPALERT.EXE
C:\MY DOCUMENTS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://shdocpe.dll/blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://shdocpe.dll/asst.htm
R3 - Default URLSearchHook is missing
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [MWProEng] C:\PROGRAM FILES\MOUSEWAREPRO\MWProEng.exe
O4 - HKLM\..\Run: [HpMmKbd] HpMmKbd.exe
O4 - HKLM\..\Run: [HP Tray Icon] C:\DMI\Win32\Bin\HPTrayIcon.exe
O4 - HKLM\..\Run: [ILINSTALLPKGENGINE.EXE] D:\BIN\ILINSTALLPKGENGINE.EXE
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [bpcpost.exe] c:\windows\SYSTEM\bpcpost.exe
O4 - HKLM\..\Run: [e-DT LAN Sniffer] C:\Program Files\HP\e-DiagTools\edtlancfg.exe OS
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
O4 - HKLM\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [FastStart] C:\WINDOWS\system32\ntnut.exe home
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [HPLAUNCH] C:\DMI\Win32\Bin\HPLaunch.exe
O4 - HKLM\..\RunServices: [TVWakeup] C:\Progra~1\TVView~1\tvwakeup.exe
O4 - HKLM\..\RunServices: [VidSvr]
O4 - HKLM\..\RunServices: [Announcements] C:\Program Files\TV Viewer\annclist.exe
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\pmremind.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredimail.com/contents/setup…er/imloader.cab
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers…ll/pinstall.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
Post #2
Hi Rednales

Welcome to the TomCoyote Forums. My name is Trevuren and I will be helping you with your log.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

1. Go to the Tom Coyote Forums http://forums.tomcoyote.org/index.php?
.Click on My Controls near the top middle of the window (make sure you have signed in first)
.On the left hand column, click "view topics"
.If you click on the title of your post, you will be taken there
2. Also, while at that place in control panel, check the box to the right of your post and then scroll down.
Where it says "unsubscribe" click the pull-down menu and select "immediate email notification", By doing this, you will be notified as soon as I have posted a reply to your log.

3. DELETE your current version of HijackThis (It is in the wrong place)

4. Download the most current version of Hijackthis (v.1.99.1) to a folder of its own. HJT needs to be in its own folder so that the program itself isn't deleted by accident. Having the backups could be VITAL to restoring your system if something went wrong in the FIX process!

A. Please click on the "My Computer" icon, then the C: drive icon. Next Right click on the desktop and choose NEW from the list available then> Folder' and name the folder 'HijackThis'. The end result should resemble something like this C:\HijackThis\

B. Download Hijackthis from:HERE

C. Double Click on 'HijackThis.zip' to extract and install HijackThis.exe to the new folder.

D. Close ALL windows except HJT

E. SCAN with HJT and SAVE LOG. (a notepad window will open with the log in it when you click Save Log) (Ctrl-A to'select all', Ctrl-C to 'copy')

F. POST the log in this thread using 'Add Reply' (Ctrl-V to 'paste')


DO NOT MAKE ANY CHANGES OR CLICK "FIX CHECKED" UNTIL WE CHECK THE LOG, AS MOST OF THE FILES ARE LEGIT AND VITAL TO THE FUNCTION OF YOUR COMPUTER


Regards,

Trevuren
Post #3
Logfile of HijackThis v1.99.1
Scan saved at 6:30:04 PM, on 5/12/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\TV VIEWER\TVWAKEUP.EXE
C:\DMI\WIN32\BIN\WIN32SL.EXE
C:\PROGRAM FILES\TV VIEWER\ANNCLIST.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\DMI\WIN32\BIN\CLIIP32.EXE
C:\WINDOWS\EXPLORER.EXE
C:\DMI\WIN32\BIN\DMIWDOG.EXE
C:\DMI\WIN32\BIN\HPCOMPC.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MOUSEWAREPRO\MWPROENG.EXE
C:\WINDOWS\SYSTEM\HPMMKBD.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\DMI\WIN32\BIN\HPTRAYICON.EXE
C:\DMI\WIN32\BIN\HPALERT.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM32\NTNUT.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\PROGRAM FILES\INCREDIMAIL\BIN\IMAPP.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://shdocpe.dll/blank.htm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://shdocpe.dll/asst.htm
R3 - Default URLSearchHook is missing
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
O2 - BHO: PhishingNet BHO - {DE3A0297-5EFF-4FF2-A48D-ABBC67D4D774} - C:\PROGRAM FILES\GEEK SUPERHERO\GEEKSUPERHEROX.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [MWProEng] C:\PROGRAM FILES\MOUSEWAREPRO\MWProEng.exe
O4 - HKLM\..\Run: [HpMmKbd] HpMmKbd.exe
O4 - HKLM\..\Run: [HP Tray Icon] C:\DMI\Win32\Bin\HPTrayIcon.exe
O4 - HKLM\..\Run: [ILINSTALLPKGENGINE.EXE] D:\BIN\ILINSTALLPKGENGINE.EXE
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [bpcpost.exe] c:\windows\SYSTEM\bpcpost.exe
O4 - HKLM\..\Run: [e-DT LAN Sniffer] C:\Program Files\HP\e-DiagTools\edtlancfg.exe OS
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
O4 - HKLM\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [FastStart] C:\WINDOWS\system32\ntnut.exe home
O4 - HKLM\..\Run: [Geek Superhero] C:\Program Files\Geek Superhero\GeekSuperhero.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [HPLAUNCH] C:\DMI\Win32\Bin\HPLaunch.exe
O4 - HKLM\..\RunServices: [TVWakeup] C:\Progra~1\TVView~1\tvwakeup.exe
O4 - HKLM\..\RunServices: [VidSvr]
O4 - HKLM\..\RunServices: [Announcements] C:\Program Files\TV Viewer\annclist.exe
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\pmremind.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Popup Slapdown Options - {A1100DDB-B277-4CAA-A640-B299D79FE25E} - C:\PROGRAM FILES\GEEK SUPERHERO\GEEKSUPERHEROX.DLL
O9 - Extra button: Phishing Net Options - {B1100DDB-B277-4CAA-A640-B299D79FE25E} - C:\PROGRAM FILES\GEEK SUPERHERO\GEEKSUPERHEROX.DLL
O9 - Extra button: Bug Swatter Options - {99FEA1A2-7881-11D1-A9E2-00403320FCF2} - C:\PROGRAM FILES\GEEK SUPERHERO\GEEKSUPERHEROX.DLL
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredimail.com/contents/setup…er/imloader.cab
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers…ll/pinstall.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O18 - Filter: text/html - {99FEA1B2-7881-11D1-A9E2-00403320FCF2} - C:\PROGRAM FILES\GEEK SUPERHERO\GEEKSUPERHEROX.DLL
Post #4
Hi rednales,

Please save these instructions to a text file in Wordpad or print them out because we will be restarting in Safe Mode and you will have no Internet Connection
  • Download CWShredder.
  • Save CWShredder.exe to a convenient location.
  • Please Do Not Use It Yet.
  • Download AboutBuster.
  • Unzip AboutBuster.zip and it will install in it's own folder.
  • Double-click on AboutBuster.exe and then click 'OK' then 'Update'
  • Click "Check For Update" and then "Download Update".
  • Click "Exit"
  • Please Do Not Use It Yet.
Disconnect From The Internet

Boot into Safe Mode

How to Start To Safe Mode Using the F8 method in Windows 98/98SE/ME

To start your computer in Safe Mode:
*turn the computer on
*as the computer restarts, press and hold down the Ctrl key until the Windows 98 startup menu appears. (This also works with the F8 key following the same steps)
*Choose Safe mode from the startup menu,
*press Enter
*Windows starts in Safe mode.
*Restart your computer when finished troubleshooting

In Safe Mode Please Clean with CWShredder
  • Please Double-click on CWShredder.exe.
  • Click "Fix ->" and click "OK" at the prompt.
  • CWShredder will scan and clean your system of CWS files.
  • Click "Next->" and then "Exit".
In Safe Mode Please Use AboutBuster
  • Please Double-click on AboutBuster.exe.
  • Click "OK" then "Start" and then "OK" to allow AboutBuster to scan for all bad files.
  • Click "Yes" when About Buster asks if you will allow it to shutdown explorer.exe.
  • Allow AboutBuster to scan for all malicious files.
  • Repeat the scan if it asks to do another.
  • After the scan, click "Save Log". Post the log in your next post as it is necessary to make sure all has been cleaned
  • Then Click "Exit"
This infection often deletes necessary system files.
Reboot your computer back into normal mode so that we can see if any files need to be restored.
  • This infection deletes the windows file, shell.dll.

    If you are using Windows 98/ME please download shell.dll from here: shell98-dll.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations
    C:\Windows\system
  • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program. This will restore the original deleted Hosts file.
  • If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy). Then click Start > Run > regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" and press the OK button
  • If you are using Windows 95, 98, or ME it is possible that the malware deleted your control.exe. Please check for the existence of this file by going to to Merijn Files control.exe and examine where the file should be for your operating system. If the file is missing then download the appropriate file and place it in the proper place according to this information.
  • There are several other files that are not targeted as often as the above, but new copies of them can be downloaded from
    Merijn Files
Online Antivirus Scan
  • Please go to The TrendMicro Housecall website.
  • Allow it to scan and fix anything that it finds.
  • Please Clean out temporary files:
  • Start> Run> then type cleanmgr and click enter
  • Please put a check mark beside Temporary Files, Temporary Internet Files, and Recycle Bin
  • Let cleanmgr scan your system and remove the files indicated
Reboot and Post a New HijackThis Log and your About Buster Log in this thread, using Add Reply to see what is left to clean.


Regards,

Trevuren
Post #5
I have followed all the instructions carefully. The hijacker is still there.

Here is my HJT and About Buster log



Logfile of HijackThis v1.99.1
Scan saved at 7:27:29 PM, on 5/16/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\TV VIEWER\TVWAKEUP.EXE
C:\DMI\WIN32\BIN\WIN32SL.EXE
C:\PROGRAM FILES\TV VIEWER\ANNCLIST.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MOUSEWAREPRO\MWPROENG.EXE
C:\WINDOWS\SYSTEM\HPMMKBD.EXE
C:\DMI\WIN32\BIN\HPTRAYICON.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\DMI\WIN32\BIN\CLIIP32.EXE
C:\DMI\WIN32\BIN\DMIWDOG.EXE
C:\WINDOWS\SYSTEM32\NTNUT.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\DMI\WIN32\BIN\HPCOMPC.EXE
C:\PROGRAM FILES\INCREDIMAIL\BIN\IMAPP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\DMI\WIN32\BIN\HPALERT.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://shdocpe.dll/blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://shdocpe.dll/asst.htm
R3 - Default URLSearchHook is missing
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [MWProEng] C:\PROGRAM FILES\MOUSEWAREPRO\MWProEng.exe
O4 - HKLM\..\Run: [HpMmKbd] HpMmKbd.exe
O4 - HKLM\..\Run: [HP Tray Icon] C:\DMI\Win32\Bin\HPTrayIcon.exe
O4 - HKLM\..\Run: [ILINSTALLPKGENGINE.EXE] D:\BIN\ILINSTALLPKGENGINE.EXE
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [bpcpost.exe] c:\windows\SYSTEM\bpcpost.exe
O4 - HKLM\..\Run: [e-DT LAN Sniffer] C:\Program Files\HP\e-DiagTools\edtlancfg.exe OS
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
O4 - HKLM\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [FastStart] C:\WINDOWS\system32\ntnut.exe home
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [HPLAUNCH] C:\DMI\Win32\Bin\HPLaunch.exe
O4 - HKLM\..\RunServices: [TVWakeup] C:\Progra~1\TVView~1\tvwakeup.exe
O4 - HKLM\..\RunServices: [VidSvr]
O4 - HKLM\..\RunServices: [Announcements] C:\Program Files\TV Viewer\annclist.exe
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\pmremind.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredimail.com/contents/setup…er/imloader.cab
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers…ll/pinstall.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab

Scanned at: 6:08:59 PM on: 5/16/05


– Scan 1 —————————
About:Buster Version 4.0
Reference List : 26


ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset… Done!

– Scan 2 —————————
About:Buster Version 4.0
Reference List : 26


ADS not scanned System(FAT)
Attempted Clean Of Temp folder.
Pages Reset… Done!
Post #6
Hi Rednales,

It is now time for some aggressive house cleaning. See you on the other side.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

Now let's do some work on your log:

We need to make sure all hidden files are showing so please:
* Open My Computer.
* Select the View menu and click Folder Options.
* Select the View Tab.
* In the Hidden files section select Show all files.
* Click OK.

Close all browser windows and RUN HijackThis.
. Click the SCAN button to produce a log.

Place a check mark beside each one of the following items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://shdocpe.dll/blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://shdocpe.dll/asst.htm
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [FastStart] C:\WINDOWS\system32\ntnut.exe home
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\pmremind.exe
O16 - DPF: {6BEA1C48-1850-486C-8F58-C7354BA3165E} (Install Class) - http://updates.lifescapeinc.com/installers…ll/pinstall.cab

Now with all the items selected, delete them by clicking the FIX checked button. Close the HijackThis window and Reboot Your System in Safe Mode

How to Start To Safe Mode Using the F8 method in Windows 98/98SE/ME

To start your computer in Safe Mode:
*turn the computer on
*as the computer restarts, press and hold down the Ctrl key until the Windows 98 startup menu appears. (This also works with the F8 key following the same steps)
*Choose Safe mode from the startup menu,
*press Enter
*Windows starts in Safe mode.
*Restart your computer when finished troubleshooting

Using Windows Explorer, locate the following files, and DELETE them (if they are present):

C:\WINDOWS\SYSTEM32\NTNUT.EXE
shdocpe.dll

Exit Explorer, and REBOOT BACK INTO NORMAL MODE

Finally, RUN Hijackthis again and produce a new HJT log. Post it in the forum so we can check how everytjhing looks now.

Regards,

Trevuren
Post #7
I have deleted the files and followed your instructions

Here is my new HJT log.


Logfile of HijackThis v1.99.1
Scan saved at 11:37:52 PM, on 5/16/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\TV VIEWER\TVWAKEUP.EXE
C:\DMI\WIN32\BIN\WIN32SL.EXE
C:\PROGRAM FILES\TV VIEWER\ANNCLIST.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\DMI\WIN32\BIN\CLIIP32.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\DMI\WIN32\BIN\DMIWDOG.EXE
C:\PROGRAM FILES\MOUSEWAREPRO\MWPROENG.EXE
C:\WINDOWS\SYSTEM\HPMMKBD.EXE
C:\DMI\WIN32\BIN\HPTRAYICON.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\DMI\WIN32\BIN\HPCOMPC.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\INCREDIMAIL\BIN\IMAPP.EXE
C:\DMI\WIN32\BIN\HPALERT.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://shdocpe.dll/blank.htm
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [MWProEng] C:\PROGRAM FILES\MOUSEWAREPRO\MWProEng.exe
O4 - HKLM\..\Run: [HpMmKbd] HpMmKbd.exe
O4 - HKLM\..\Run: [HP Tray Icon] C:\DMI\Win32\Bin\HPTrayIcon.exe
O4 - HKLM\..\Run: [ILINSTALLPKGENGINE.EXE] D:\BIN\ILINSTALLPKGENGINE.EXE
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [bpcpost.exe] c:\windows\SYSTEM\bpcpost.exe
O4 - HKLM\..\Run: [e-DT LAN Sniffer] C:\Program Files\HP\e-DiagTools\edtlancfg.exe OS
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
O4 - HKLM\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [HPLAUNCH] C:\DMI\Win32\Bin\HPLaunch.exe
O4 - HKLM\..\RunServices: [TVWakeup] C:\Progra~1\TVView~1\tvwakeup.exe
O4 - HKLM\..\RunServices: [VidSvr]
O4 - HKLM\..\RunServices: [Announcements] C:\Program Files\TV Viewer\annclist.exe
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredimail.com/contents/setup…er/imloader.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
Post #8
Hi Rednales,

Print out these instructions or save them to your desktop as a text file with Notepad because we will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet.
  • Prepare CWShredder for use:
    • Download CWShredder.
    • Save CWShredder.exe to a convenient location.
    • Please do not do anything with it yet.
  • Prepare AboutBuster for use:
    • Download AboutBuster.
    • Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
    • Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
    • Click "OK" at the prompt with instructions.
    • Click "Update" and then "Check For Update" to begin the update process.
    • If any updates exist please download them by clicking "Download Update".
    • You should not run the program yet so click "Exit".
Boot into Safe Mode:
Restart your computer and immediately begin tapping the F8 key on your keyboard.
If done right a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.
To return to normal mode just restart your computer as you normally would.
  • Run CWShredder:
    • Double-click on CWShredder.exe.
    • Click "Fix ->" and click "OK" at the prompt.
    • CWShredder will scan and clean your system of CWS files.
    • Click "Next->" and then "Exit".
  • Run AboutBuster and save the logs:
    • Browse to where you saved AboutBuster and run AboutBuster.exe.
    • Click "OK" at the directions Read: Important! prompt.
    • Click "Start" and then "OK" to allow AboutBuster to scan for Alternate Data Streams.
    • Click "Yes" at the About:Buster prompt to allow it to shutdown explorer.exe.
    • Please wait while AboutBuster scans your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
    • When it has finished, click "Save Log…". Make sure you save it as I will need a copy of it.
    • Click "Exit" and "Exit" again to exit AboutBuster.
  • Clean out temporary files:
    • Start | Run | type cleanmgr | OK
    • Let it scan your system for files to remove.
    • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
    • Click "OK" to remove them.
    • Click "Yes" to confirm the deletion.
  • Restart your computer normally to return to normal mode.
  • Free TrendMicro Housecall scan:
    • Vist the TrendMicro Housecall website.
    • Select your country from the drop-down list and click "Go".
    • Choose "Yes" at the ActiveX Security Warning prompt.
    • Please wait while the Housecall engine is updated.
    • Select the drives to be scanned by placing a check in their respective boxes.
    • Check the "Auto Clean" box.
    • Click "SCAN" in order to begin scanning your system.
    • Please be patient while Housecall scans your system for malicious files.
    • If not auto-cleaned, remove anything it finds.
    • Click "Close" to exit the Housecall scanner.
    • Choose "Yes" at the HouseCall message prompt.
  • Prepare your reply:
    • Please post a fresh HijackThis log
    • Please post the AboutBuster log.
    • Please note any complications you had.
Regards,

Trevuren
Post #9
Here is my new HJT log. I could not run AboutBuster. It came up with corrupted file or database is missing.




Logfile of HijackThis v1.99.1
Scan saved at 9:16:32 AM, on 5/17/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\TV VIEWER\TVWAKEUP.EXE
C:\PROGRAM FILES\TV VIEWER\ANNCLIST.EXE
C:\DMI\WIN32\BIN\WIN32SL.EXE
C:\WINDOWS\EXPLORER.EXE
c:\windows\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MOUSEWAREPRO\MWPROENG.EXE
C:\WINDOWS\SYSTEM\HPMMKBD.EXE
C:\DMI\WIN32\BIN\HPTRAYICON.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\DMI\WIN32\BIN\CLIIP32.EXE
C:\DMI\WIN32\BIN\DMIWDOG.EXE
C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE
C:\PROGRAM FILES\INCREDIMAIL\BIN\IMAPP.EXE
C:\DMI\WIN32\BIN\HPCOMPC.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\DMI\WIN32\BIN\HPALERT.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.lakesplus.com/
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [MWProEng] C:\PROGRAM FILES\MOUSEWAREPRO\MWProEng.exe
O4 - HKLM\..\Run: [HpMmKbd] HpMmKbd.exe
O4 - HKLM\..\Run: [HP Tray Icon] C:\DMI\Win32\Bin\HPTrayIcon.exe
O4 - HKLM\..\Run: [ILINSTALLPKGENGINE.EXE] D:\BIN\ILINSTALLPKGENGINE.EXE
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [bpcpost.exe] c:\windows\SYSTEM\bpcpost.exe
O4 - HKLM\..\Run: [e-DT LAN Sniffer] C:\Program Files\HP\e-DiagTools\edtlancfg.exe OS
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\NAVAPW32.EXE
O4 - HKLM\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [HPLAUNCH] C:\DMI\Win32\Bin\HPLaunch.exe
O4 - HKLM\..\RunServices: [TVWakeup] C:\Progra~1\TVView~1\tvwakeup.exe
O4 - HKLM\..\RunServices: [VidSvr]
O4 - HKLM\..\RunServices: [Announcements] C:\Program Files\TV Viewer\annclist.exe
O4 - HKLM\..\RunServices: [KB891711] c:\windows\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER FREE EDITION\PSFREE.EXE"
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredimail.com/contents/setup…er/imloader.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
Post #10
Hi rednales,

Congratulations, your new log shows that your SYSTEM IS CLEAN

There are a few things you must do once you are completely clean:

1. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:

TO DISABLE SYSTEM RESTORE
1. Right-click "My Computer", and then left click "Properties".
2. Left click on "System Restore Tab"
3. Check box beside "Turn Off System Restore"
4. Left click on "Apply"

TO ENABLE SYSTEM RESTORE
1.Remove check mark from "Turn Off System Restore"
2.Click on "Apply"

2. Cleanup the leftovers. Download CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.


3. Finally, Re-hide your System Files and Folders to prevent any future accidents.


Here are some tips to reduce the potential for spyware infection in the future:

Make sure you keep your Windows OS current by visiting Windows update
regularly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.

I strongly recommend installing the following applications:
  • Spywareblaster <= SpywareBlaster will prevent spyware from being installed.
  • Spywareguard <= SpywareGuard offers realtime protection from spyware installation attempts.
  • How to use Ad-Aware to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Ad-Aware.
  • How to use Spybot to remove Spyware <= If you suspect that you have spyware installed on your computer, here are instructions on how to download, install and then use Spybot. Similar to Ad-Aware, I strongly recommend both to catch most spyware.
To protect yourself further:
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
And also see TonyKlein's good advice
So how did I get infected in the first place? (My Favorite)

Regards,

Trevuren

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