Please help out with my Hijackthis log

OK. Last night my mother was on the computer and she called me downstairs (interrupting my adult swim shows) due to problems with the computer.

She was being bombarded with pop-ups. I'm not sure what she did exactly, as I was on the computer before she was without incident.

Here is my hijackthis log. I already see a bunch of carp** on there that needs to get taken care of, but I figured i'd post it here for the experts so that I don't end up missing something.

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\All Users\Application Data\msw\BMan1.exe
c:\windows\system32\lcppdwb.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\DOCUME~1\ALLUSE~1\APPLIC~1\msw\BMan.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\NaviSearch\bin\nls.exe
C:\Program Files\CashBack\bin\cashback.exe
C:\Program Files\BullsEye Network\bin\bargains.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.whatsfind.com/page.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\rjgwi.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.whatsfind.com/page.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 206.61.46.27:80
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll
O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\System32\mscb.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [A] c:\WINDOWS\System32\Array
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdt.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitelvx32.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\vvnlak.exe
O4 - HKLM\..\Run: [BMan] C:\Documents and Settings\All Users\Application Data\msw\BMan1.exe
O4 - HKLM\..\Run: [imfrww] c:\windows\system32\lcppdwb.exe
O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\James\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\"
O4 - HKCU\..\Run: [A] c:\WINDOWS\System32\Array
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0a\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: nntc.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: Jungle Gin by pogo - http://game1.pogo.com/applet-6.1.4.22/gin/gin-ob-assets.cab
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.bargain-buddy.net/download…MARKETING14.cab
O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} (shizmoo Class) - http://www.uproar.com/applets/activex/shiz…pside_web18.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP…l_v1-0-3-17.cab
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50212/QDow_AS2.cab
O16 - DPF: {B4831DED-3A57-4CC6-9E4B-0E7C5B08DBF4} - http://www.alwaysupdatednews.com/install/aun_0034.exe
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/bejewele…aploader_v7.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://moviefone.kontiki.com/securedelivery/main/kdx.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe
O23 - Service: Network Security Service (NSS) (%AF夶À¨) - Unknown owner - C:\WINDOWS\system32\sdkaz32.exe (file missing)


Thanks in advance,

~ Jim

Here you go:

Logfile of HijackThis v1.99.1
Scan saved at 12:55:34 PM, on 5/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\All Users\Application Data\msw\BMan1.exe
c:\windows\system32\lcppdwb.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\DOCUME~1\ALLUSE~1\APPLIC~1\msw\BMan.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\NaviSearch\bin\nls.exe
C:\Program Files\CashBack\bin\cashback.exe
C:\Program Files\BullsEye Network\bin\bargains.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.whatsfind.com/page.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\rjgwi.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.whatsfind.com/page.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 206.61.46.27:80
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll
O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\System32\mscb.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [A] c:\WINDOWS\System32\Array
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdt.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitelvx32.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\vvnlak.exe
O4 - HKLM\..\Run: [BMan] C:\Documents and Settings\All Users\Application Data\msw\BMan1.exe
O4 - HKLM\..\Run: [imfrww] c:\windows\system32\lcppdwb.exe
O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\James\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\"
O4 - HKCU\..\Run: [A] c:\WINDOWS\System32\Array
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0a\aoltray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: nntc.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: Jungle Gin by pogo - http://game1.pogo.com/applet-6.1.4.22/gin/gin-ob-assets.cab
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.bargain-buddy.net/download…MARKETING14.cab
O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} (shizmoo Class) - http://www.uproar.com/applets/activex/shiz…pside_web18.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP…l_v1-0-3-17.cab
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50212/QDow_AS2.cab
O16 - DPF: {B4831DED-3A57-4CC6-9E4B-0E7C5B08DBF4} - http://www.alwaysupdatednews.com/install/aun_0034.exe
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/bejewele…aploader_v7.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://moviefone.kontiki.com/securedelivery/main/kdx.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe
O23 - Service: Network Security Service (NSS) (%AF夶À¨) - Unknown owner - C:\WINDOWS\system32\sdkaz32.exe (file missing)

Hi JimMcH,

Your system has, at a minimum, 3 major infections in addition to numerous minor ones. There is an About:blank infection, a Qoologic infection, and the new Nail.exe infection. A lot of time and effort is going to be needed on both our parts to try and clean up this system.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order in which they are mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.

First of all I need you to download some programs for use later. Do not use any of them until instructed to do do.

1. Download cwsserviceremove.zip and unzip it to your desktop

2. Download About:Buster from here. Once it is downloaded extract it to c:\aboutbuster and check for updates. Do NOT use it yet

3. Download CWShredder from here, install it, check for updates but again, don't use it yet.

4. Then, Download Ad-aware Second Edition here and install it. If you already have Ad-aware Second Edition skip to the next step.

Open adaware and Click the "Check for updates now" line on the main screen. CLick the "Connect" button on the webupdate screen.

If an update is available download it and install it. Click the "Finish" button to go back to the main screen.

Click on the "Settings" button (gear symbol in the upper right corner of the main status screen) in the quick launch toolbar to open the General settings screen. Check the "Automatically quarantine objects prior to removal" setting and then click "Proceed" to save your changes

Click the "Scan now" button in the main menu on the left side of the main status screen or use the "Start" button in lower right corner. This will open the Preparing System Scan screen. Please deselect "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat. Then select "Use custom scanning options" and click "CUstomize". This will open the "Scan Settings Page. Make sure all of the following are On with a "green" checkmark:

Scan within archives
Scan active processes
Scan Registry
Deep-scan Registry
Scan my IE Favorites for banned URLs
Scan my Hosts File

Then click on the "Tweak" Button to open up the tweak settings.

Open up the Scanning Engine section and make sure all of the following are On with a "green" checkmark:

Scan registry for all users instead of current user only

Make sure the following is unchecked with a "red" X:

Unload recognized processes & modules during scan.

Open up the Cleaning Engine section and make sure all of the following are On with a "green" checkmark:

Always try to unload modules before deletion
During Removal, unload Explorer and IE if necessary
Let Windows remove files in use at next reboot.

Click the "Proceed" button to save settings.

Don't scan yet. We will do it in safe mode.

Ensure hidden files and folders are set to show;

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Show hidden files and folders.
• Uncheck the Hide protected operating system files (recommended) option.
• Click Yes to confirm.
• Click OK.

Next, go to Start->Run and type "Services.msc" (without quotes) then hit Ok

Scroll down and find the service called Network Security Service (NSS) (%AF夶À¨) . When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows.

Please disconnect from the Internet and unplug your modem for the duration of this fix You may want to print the rest of these instructions.

Reboot your computer into Safe Mode by tapping F8 while booting up and continue for the rest of the fix in SAFE MODE

While in safe mode, double click on the cwsserviceemove.reg file you downloaded at the beginning. Grant it permission to add the registry items.

Then Open CWShredder that you downloaded in the first step. Close all browser windows and click on the fix/next button.

Bring up task manager Ctrl-Alt-Del and end these processes, if they are present

C:\Documents and Settings\All Users\Application Data\msw\BMan1.exe
c:\windows\system32\lcppdwb.exe
C:\DOCUME~1\ALLUSE~1\APPLIC~1\msw\BMan.exe
C:\Program Files\NaviSearch\bin\nls.exe
C:\Program Files\CashBack\bin\cashback.exe
C:\Program Files\BullsEye Network\bin\bargains.exe

Now locate and delete these filesand folders with all their content, if they are present

C:\Documents and Settings\All Users\Application Data\msw<<< Folder
c:\windows\system32\lcppdwb.exe<< C:\Program Files\NaviSearch<< C:\Program Files\CashBack<< C:\Program Files\BullsEye Network<< C:\WINDOWS\system32\rjgwi.dll<< C:\WINDOWS\Nail.exe<< C:\WINDOWS\Bolger.dll<< C:\WINDOWS\System32\nvms.dll<< C:\WINDOWS\System32\mscb.dll<< c:\WINDOWS\System32\Array<< C:\WINDOWS\System32\winupdt.exe<< AUNPS2.DLL<< C:\windows\system32\elitelvx32.exe<< C:\WINDOWS\System32\vvnlak.exe<< nntc.exe<< c:\program files\partypoker<< C:\WINDOWS\svcproc.exe<< C:\WINDOWS\zeta.exe<< C:\WINDOWS\system32\sdkaz32.exe <<
Now run hijackthis and click the scan button, when it has finished scanning put a check against the following and click 'fix checked'

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.whatsfind.com/page.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\rjgwi.dll/sp.html#29126
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.whatsfind.com/page.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O2 - BHO: NLS UrlCatcher Class - {AEECBFDA-12FA-4881-BDCE-8C3E1CE4B344} - C:\WINDOWS\System32\nvms.dll
O2 - BHO: CB UrlCatcher Class - {CE188402-6EE7-4022-8868-AB25173A3E14} - C:\WINDOWS\System32\mscb.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [A] c:\WINDOWS\System32\Array
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdt.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitelvx32.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\vvnlak.exe
O4 - HKLM\..\Run: [BMan] C:\Documents and Settings\All Users\Application Data\msw\BMan1.exe
O4 - HKLM\..\Run: [imfrww] c:\windows\system32\lcppdwb.exe
O4 - HKLM\..\RunOnce: [DELDIR0.EXE] "C:\DOCUME~1\James\LOCALS~1\Temp\DELDIR0.EXE" "C:\Program Files\McAfee\McAfee Shared Components\Guardian\"
O4 - HKCU\..\Run: [A] c:\WINDOWS\System32\Array
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: nntc.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: Jungle Gin by pogo - http://game1.pogo.com/applet-6.1.4.22/gin/gin-ob-assets.cab
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.bargain-buddy.net/download…MARKETING14.cab
O16 - DPF: {09C6CAC0-936E-40A0-BC26-707480103DC3} (shizmoo Class) - http://www.uproar.com/applets/activex/shiz…pside_web18.cab
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50212/QDow_AS2.cab
O16 - DPF: {B4831DED-3A57-4CC6-9E4B-0E7C5B08DBF4} - http://www.alwaysupdatednews.com/install/aun_0034.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe
O23 - Service: Network Security Service (NSS) (%AF夶À¨) - Unknown owner - C:\WINDOWS\system32\sdkaz32.exe (file missing)


The following step is important as you may have several malware files in your temp directories.

Then browse to the C:\documents and settings\Your User Name (repeat for all other user names in documents and settings)\local settings\temp folder and delete all files and folders in it.
Then browse to the C:\Window\Temp folder and delete all files and folders in it.
Then in internet explore click tools>internet Options>General. Click on Delete Files make sure you get all offline content as well.

Now navigate to the c:\aboutbuster directory and double-click on aboutbuster.exe When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so. Post the log file in your next reply.

Scan with Adaware by opening it and clicking the "Next" button to start the scan.

When the scan is completed the Performing System Scan screen will change name to "Scan Complete".

Click the "Next" button to get to the Scanning Results screens where more information about the objects detected during the scan is available.

Click the Critical Objects Tab. In general all of the items listed will be bad. Be carefull with the Hosts file entries. Malware uses the hosts file to redirect you websites. However you can use the hosts file as a way to prevent malware. If the object has 127.0.0.1 in it, it should most likely not be deleted as it is protecting against unwanted sites. For more information on how to use a host file to protect yourself read here. So in short, you may or may not want to fix the hosts file entries.

To fix all the bad critical objects do the following:

Right click on one of them to open up the selection screen. Click the "Select All" button to select all entries. In general all should be selected with the exception of the good hosts file entries.

When all are selected Click "Next" and then "OK" in the pop-up window to confirm the removal.

Now reboot,and run hijackthis again and post a fresh log along with the about buster log

Regards,

Trevuren.

Hello,

I did everything that you said to do, with a few exceptions on things that weren't there. I noticed some things that you told me to get rid of on hijackthis and did came back, as well as somethings you told me to get rid of on hijack this that were not there when I ran the program in safe mode but came back upon reboot.

Anyways here is the fresh hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 11:23:44 PM, on 5/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\nntc.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\System32\wuauclt.exe
c:\windows\system32\kjspdfk.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.whatsfind.com/page.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 206.61.46.27:80
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\vvnlak.exe
O4 - HKLM\..\Run: [qrzmzj] c:\windows\system32\kjspdfk.exe
O4 - HKCU\..\Run: [A] c:\WINDOWS\System32\Array
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0a\aoltray.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP…l_v1-0-3-17.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/bejewele…aploader_v7.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

and the about:buster log:

Scanned at: 10:48:48 PM on: 5/4/2005


– Scan 1 —————————
About:Buster Version 4.0
Reference List : 26


Removed Data Streams:
C:\WINDOWS\000001_.tmp:esaxp
C:\WINDOWS\aucfg.ini:zkrll
C:\WINDOWS\ctccw.dll:iimsx
C:\WINDOWS\ctres.dll:qdpuv
C:\WINDOWS\Dir.log:mkiqn
C:\WINDOWS\MSDFMAP.INI:wlhkl
C:\WINDOWS\msuf32.dll:qqnkf
C:\WINDOWS\MTB12ST.INI:irxpz
C:\WINDOWS\netha32.dll:tkiaw
C:\WINDOWS\netha32.dll:tkiaw
C:\WINDOWS\Q308678.log:dtjgu
C:\WINDOWS\Q810565.log:khhkj
C:\WINDOWS\Q811630.log:hynct
C:\WINDOWS\Santa Fe Stucco.bmp:fqvyx
C:\WINDOWS\setdebug.exe:szhey
C:\WINDOWS\smdat32a.sys:hxtqg
C:\WINDOWS\smscfg.ini:bnrtj
C:\WINDOWS\UNINST16.EXE:eiflx
C:\WINDOWS\WIASERVC.LOG:vwkhn
C:\WINDOWS\winampa.ini:nxdvp
C:\WINDOWS\WINHELP.EXE:xlesg
C:\WINDOWS\WINNT256.BMP:hloui
C:\WINDOWS\Wlf.INI:izzlg
C:\WINDOWS\Wlf.INI:izzlg
C:\WINDOWS\xpsp1hfm.log:haobc


Removed 2 Random Key Entries
Removed! : C:\WINDOWS\qqybb.dat
Attempted Clean Of Temp folder.
Pages Reset… Done!

– Scan 2 —————————
About:Buster Version 4.0
Reference List : 26


Removed Data Streams:
C:\WINDOWS\000001_.tmp:esaxp
C:\WINDOWS\aucfg.ini:zkrll
C:\WINDOWS\ctccw.dll:iimsx
C:\WINDOWS\ctres.dll:qdpuv
C:\WINDOWS\Dir.log:mkiqn
C:\WINDOWS\MSDFMAP.INI:wlhkl
C:\WINDOWS\msuf32.dll:qqnkf
C:\WINDOWS\MTB12ST.INI:irxpz
C:\WINDOWS\netha32.dll:tkiaw
C:\WINDOWS\netha32.dll:tkiaw
C:\WINDOWS\Q308678.log:dtjgu
C:\WINDOWS\Q810565.log:khhkj
C:\WINDOWS\Q811630.log:hynct
C:\WINDOWS\Santa Fe Stucco.bmp:fqvyx
C:\WINDOWS\setdebug.exe:szhey
C:\WINDOWS\smdat32a.sys:hxtqg
C:\WINDOWS\smscfg.ini:bnrtj
C:\WINDOWS\UNINST16.EXE:eiflx
C:\WINDOWS\WIASERVC.LOG:vwkhn
C:\WINDOWS\winampa.ini:nxdvp
C:\WINDOWS\WINHELP.EXE:xlesg
C:\WINDOWS\WINNT256.BMP:hloui
C:\WINDOWS\Wlf.INI:izzlg
C:\WINDOWS\Wlf.INI:izzlg
C:\WINDOWS\xpsp1hfm.log:haobc


Attempted Clean Of Temp folder.
Pages Reset… Done!

Thanks for the help thus far, and happy hunting!

~ Jim

OK I've followed through with everything thus far, again a few things that come up in my hijackthis log in normal mode don't show up in safe mode, I'll bold those that way you can see which ones they are, also as you said nail.exe has come back:

Logfile of HijackThis v1.99.1
Scan saved at 1:09:20 PM, on 5/5/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\WINDOWS\Explorer.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Documents and Settings\James\Desktop\security suite\ewidoctrl.exe
C:\Documents and Settings\James\Desktop\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\devldr32.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.whatsfind.com/page.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 206.61.46.27:80
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKCU\..\Run: [A] c:\WINDOWS\System32\Array
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0a\aoltray.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP…l_v1-0-3-17.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/bejewele…aploader_v7.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Documents and Settings\James\Desktop\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Documents and Settings\James\Desktop\security suite\ewidoguard.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


thanks again for the help thus far

My log is looking much better:
Logfile of HijackThis v1.99.1
Scan saved at 12:34:31 PM, on 5/10/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Documents and Settings\James\Desktop\security suite\ewidoctrl.exe
C:\Documents and Settings\James\Desktop\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 206.61.46.27:80
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0a\aoltray.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP…l_v1-0-3-17.cab
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50212/QDow_AS2.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/bejewele…aploader_v7.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Documents and Settings\James\Desktop\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Documents and Settings\James\Desktop\security suite\ewidoguard.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

My fresh log:

Logfile of HijackThis v1.99.1
Scan saved at 6:13:37 PM, on 5/10/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Documents and Settings\James\Desktop\security suite\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 206.61.46.27:80
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\Wkfud.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - Global Startup: America Online Tray Icon.lnk = C:\Program Files\America Online 8.0a\aoltray.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP…l_v1-0-3-17.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/bejewele…aploader_v7.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Documents and Settings\James\Desktop\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Documents and Settings\James\Desktop\security suite\ewidoguard.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: Netropa NHK Server (Nhksrv) - Unknown owner - C:\WINDOWS\Nhksrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe