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Help me please with that : http://letgohome.com/hp

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Post #1
I got this stuff online somewhere ( that thing became my homepage)and it killes me because whatever i do - it does not disappear. Could u please help me in it!!!!

My log:
Logfile of HijackThis v1.99.1
Scan saved at 4:58:20, on 01.05.2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Philips ToUcam Camera\VProperty.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Documents and Settings\User\Рабочий стол\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://letgohome.com/hp.htm?id=31403
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://letgohome.com/hp.htm?id=31403
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://letgohome.com/hp.htm?id=31403
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Ссылки
O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\W8C6S4~1.DLL
O3 - Toolbar: &Радио - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ToUcamVProperty] C:\Program Files\Philips ToUcam Camera\VProperty.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B9A296D4-38AC-4566-8168-F7ACAF7D35E6} (Eyeball Video Session Control) - http://imlive.com/ChatSource/hVideoContol.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1BBFC12C-0127-4F31-8ACF-6A1045B19649}: NameServer = 195.177.123.1 195.177.122.1
O20 - AppInit_DLLs: f5exejtcxb1cn.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Журнал событий (Eventlog) - Корпорация Майкрософт - C:\WINDOWS\system32\services.exe
O23 - Service: Служба COM записи компакт-дисков IMAPI (ImapiService) - Корпорация Майкрософт - C:\WINDOWS\System32\imapi.exe
O23 - Service: NetMeeting Remote Desktop Sharing (mnmsrvc) - Корпорация Майкрософт - C:\WINDOWS\System32\mnmsrvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Служба сетевого DDE (NetDDE) - Корпорация Майкрософт - C:\WINDOWS\system32\netdde.exe
O23 - Service: Диспетчер сетевого DDE (NetDDEdsdm) - Корпорация Майкрософт - C:\WINDOWS\system32\netdde.exe
O23 - Service: Plug and Play (PlugPlay) - Корпорация Майкрософт - C:\WINDOWS\system32\services.exe
O23 - Service: Диспетчер сеанса справки для удаленного рабочего стола (RDSessMgr) - Корпорация Майкрософт - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Модуль поддержки смарт-карт (SCardDrv) - Корпорация Майкрософт - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Смарт-карты (SCardSvr) - Корпорация Майкрософт - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Журналы и оповещения производительности (SysmonLog) - Корпорация Майкрософт - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Теневое копирование тома (VSS) - Корпорация Майкрософт - C:\WINDOWS\System32\vssvc.exe
O23 - Service: Адаптер производительности WMI (WmiApSrv) - Корпорация Майкрософт - C:\WINDOWS\System32\wbem\wmiapsrv.exe




I desperately need help in it!!!!!
Post #2
You may want to print out these instructions or save them to your desktop as a text file with Notepad because we will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet.
  • Prepare CWShredder for use:
    • Download CWShredder.
    • Save CWShredder.exe to a convenient location.
    • Please do not do anything with it yet.
  • Prepare Ad-Aware SE for use:
    • Download Ad-Aware SE.
    • Install the program.
    • Click on "check for updates now" to make sure you have the latest reference file.
    • You do not need to run this yet so close the program.
  • Reconfigure Windows XP to show hidden files:
    • Click Start. Open My Computer.
    • Select the Tools menu and click Folder Options. Select the View Tab.
    • Under the Hidden files and folders heading select "Show hidden files and folders".
    • Uncheck the "Hide protected operating system files (recommended)" option.
    • Uncheck the "Hide file extensions for known file types" option.
    • Click Yes to confirm. Click OK.

Boot into Safe Mode:
Restart your computer and immediately begin tapping the F8 key on your keyboard.
If done right a Windows Advanced Options menu will appear. Select the Safe Mode option and press Enter.
To return to normal mode just restart your computer as you normally would.
  • Scan with Ad-Aware SE
    • Click "Start", select "Perform Full System scan" and "Next" to start the scan.
    • When the scan is finished, the screen will tell you if anything has been found, click "Next".
    • The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".
  • Run CWShredder:
    • Double-click on CWShredder.exe.
    • Click "Fix ->" and click "OK" at the prompt.
    • CWShredder will scan and clean your system of CWS files.
    • Click "Next->" and then "Exit".
  • Fix with Hijackthis:
    • Open Hijackthis, Run a scan and check the following:

      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://letgohome.com/hp.htm?id=31403
      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://letgohome.com/hp.htm?id=31403
      R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://letgohome.com/hp.htm?id=31403

      O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\W8C6S4~1.DLL

      O20 - AppInit_DLLs: f5exejtcxb1cn.dll
    • With all other programs and browsers closed, click fix checked.
  • Clean out temporary files:
    • Start | Run | type cleanmgr | OK
    • Let it scan your system for files to remove.
    • Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
    • Click "OK" to remove them.
    • Click "Yes" to confirm the deletion.
  • Restart your computer normally to return to normal mode.
  • Free TrendMicro Housecall scan:
    • You'll need to use Internet Explorer or Netscape browsers to run this scan.
    • Vist the TrendMicro Housecall website.
    • Select your country from the drop-down list and click "Go".
    • Choose "Yes" at the ActiveX Security Warning prompt.
    • Please wait while the Housecall engine is updated.
    • Select the drives to be scanned by placing a check in their respective boxes.
    • Check the "Auto Clean" box.
    • Click "SCAN" in order to begin scanning your system.
    • Please be patient while Housecall scans your system for malicious files.
    • If not auto-cleaned, remove anything it finds.
    • Click "Close" to exit the Housecall scanner.
    • Choose "Yes" at the HouseCall message prompt.
  • Prepare your reply:
    • Please post a fresh HijackThis log as a reply to this thread.
    • Please note any complications you had.
Post #3
Hello Alan!
Thank you very much for your reply.
I followed your instructions step by step. And it worked!!!!
Thank u again,

Here is my new log:

Logfile of HijackThis v1.99.1
Scan saved at 14:19:06, on 01.05.2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Philips ToUcam Camera\VProperty.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\User\Рабочий стол\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.hp.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Ссылки
O3 - Toolbar: &Радио - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_02\bin\jusched.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ToUcamVProperty] C:\Program Files\Philips ToUcam Camera\VProperty.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_02\bin\npjpi142_02.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse…pDownloader.cab
O16 - DPF: {B9A296D4-38AC-4566-8168-F7ACAF7D35E6} (Eyeball Video Session Control) - http://imlive.com/ChatSource/hVideoContol.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1BBFC12C-0127-4F31-8ACF-6A1045B19649}: NameServer = 195.177.123.1 195.177.122.1
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Журнал событий (Eventlog) - Корпорация Майкрософт - C:\WINDOWS\system32\services.exe
O23 - Service: Служба COM записи компакт-дисков IMAPI (ImapiService) - Корпорация Майкрософт - C:\WINDOWS\System32\imapi.exe
O23 - Service: NetMeeting Remote Desktop Sharing (mnmsrvc) - Корпорация Майкрософт - C:\WINDOWS\System32\mnmsrvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Служба сетевого DDE (NetDDE) - Корпорация Майкрософт - C:\WINDOWS\system32\netdde.exe
O23 - Service: Диспетчер сетевого DDE (NetDDEdsdm) - Корпорация Майкрософт - C:\WINDOWS\system32\netdde.exe
O23 - Service: Plug and Play (PlugPlay) - Корпорация Майкрософт - C:\WINDOWS\system32\services.exe
O23 - Service: Диспетчер сеанса справки для удаленного рабочего стола (RDSessMgr) - Корпорация Майкрософт - C:\WINDOWS\system32\sessmgr.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Модуль поддержки смарт-карт (SCardDrv) - Корпорация Майкрософт - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Смарт-карты (SCardSvr) - Корпорация Майкрософт - C:\WINDOWS\System32\SCardSvr.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Журналы и оповещения производительности (SysmonLog) - Корпорация Майкрософт - C:\WINDOWS\system32\smlogsvc.exe
O23 - Service: Теневое копирование тома (VSS) - Корпорация Майкрософт - C:\WINDOWS\System32\vssvc.exe
O23 - Service: Адаптер производительности WMI (WmiApSrv) - Корпорация Майкрософт - C:\WINDOWS\System32\wbem\wmiapsrv.exe
Post #4
Your new log is clean. :)

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

1. Right-click My Computer, and then click Properties.
2. On the System Restore tab, put a check mark in the 'Turn Off System Restore' check box.
3. Click OK twice, and then click Yes when you are prompted to restart the computer.
4. Repeat steps 1 - 2, this time clearing the box beside 'Turn Off System Restore'


Now that everything is fixed, I suggest that you get these programs to help keep the computer clean:

Spyware Blaster - Blocks bad ActiveX items from installing on your computer. Spyware Blaster runs silently in the background.
SpywareGuard - Real-time protection from spyware installation attempts
ie-spyad - Puts over 8,000 bad URLs into your restricted sites for Internet Explorer.
Google Toolbar - Blocks many unwanted pop-ups in Internet Explorer.
Firefox - Safer alternative to the Internet Explorer web browser.
ZoneAlarm - Free firewall program if you currently are not using one.

Here are two more very good and free malware scanners:

Spybot Search and Destroy 1.3
Set-up Instructions for Spybot S&D; and Adaware SE
A2 Squared

If you have them already, check to make sure that they are the newest version.

Update these regularly.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep Windows and your Anti-virus updated.
Post #5
As this topic has been resolved, the thread will be closed.

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