Monitor Turns Off, Several Viruses

joshuazwickel Topic Starter · April 27, 2005, 8:44 PM UTC

Hello… I know there are some viruses that I can't remove with Norton, etc…
I think lsass.exe and inhbe.exe are viruses
Also, I no longer have panda antivirus installed, but there are some processes running for that… maybe I can just delete those lines in hijack.

** If anyone would be so kind as to help, it would be greatly appreciated, thanks**
Below is my log file:

Logfile of HijackThis v1.99.1
Scan saved at 4:18:33 PM, on 4/27/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NetLimiter\NetLimiter.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\DAP\DAP.EXE
C:\WINDOWS\system32\Drivers\XWMSAPI.EXE
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Nqsbmvc\Inhbe.exe
C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
C:\WINDOWS\system32\picsvr\picsvr.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\system32\lancji32.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\NoAds\NoAds.exe
C:\WINDOWS\system32\kbdmg11n.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\WINDOWS\System32\mnmsrvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Josh\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\winxp\system32\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online
R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NetLimiter] C:\Program Files\NetLimiter\NetLimiter.exe /s
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\aim\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [DownloadAccelerator] C:\PROGRA~1\DAP\DAP.EXE /STARTUP
O4 - HKLM\..\Run: [XWMSUSBAPI] C:\WINDOWS\system32\Drivers\XWMSAPI.EXE
O4 - HKLM\..\Run: [LmEkUud.exe] c:\windows\system32\LmEkUud.exe
O4 - HKLM\..\Run: [BPT] "C:\Program Files\Bpt\bpt.exe"
O4 - HKLM\..\Run: [DI2] "C:\WINDOWS\TEMP\27.exe\27.exe"
O4 - HKLM\..\Run: [antiware] c:\windows\system32\elitehau32.exe
O4 - HKLM\..\Run: [msmc] C:\WINDOWS\system32\msmc.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [Gqmcpnv] C:\Program Files\Nqsbmvc\Inhbe.exe
O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
O4 - HKLM\..\Run: [picsvr] C:\WINDOWS\system32\picsvr\picsvr.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [5F8f32V] lancji32.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\RunOnce: [!CleanupNetMeetingDispDriver] "C:\WINDOWS\system32\rundll32.exe" msconf.dll,CleanupNetMeetingDispDriver 0
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [NoAds] "C:\Program Files\NoAds\NoAds.exe"
O4 - HKCU\..\Run: [KorpRSZ5l] kbdmg11n.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Save Flash - res://C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\ControlPad\Misc\a_menu.exe (file missing)
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\PROGRA~1\DAP\DAP.EXE
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Piggs Peak Poker - {9A315457-791D-4dec-AFB0-9E7ACFF4B506} - C:\Program Files\piggspeakMPP\MPPoker.exe
O9 - Extra button: The Gaming Club Poker - {A18AC347-2CA3-4e5d-AB86-33BFC7EEB931} - C:\Program Files\gamingclubMPP\MPPoker.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Royal Vegas Poker - {FA4904B4-1FAF-4afd-886C-C19D2297BA62} - C:\Program Files\royalvegasMPP\MPPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU)
O10 - Broken Internet access because of LSP provider 'c:\windows\system32\aklsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: http://www.anime-hq.com
O15 - Trusted Zone: http://www.ebay.com
O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.bargain-buddy.net/download…_MEDIAWHIZ8.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} - http://download.weatherbug.com/minibug/tri…Transporter.cab?
O16 - DPF: {539DA0E0-74A7-11D9-9669-0800200C9A66} - http://www.ouchvideo.com/mmviewer_ic13.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/21cb5e58cf9803faa716/…ip/RdxIE601.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/…tail/DASAct.cab
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50222/QDow_AS2.cab
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB
O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (WebHandler Class) - http://activex.microgaming.com/DLhelper/ve…n7/dlhelper.cab
O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusmarketing.com/actsetup.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://register3.valueactive.com/mpp_216/w…OCX/FlashAX.cab
O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - http://ds1.downloadtech.net/cn1060/pcpowerscan.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/…393/mcfscan.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OemStartMenuData - C:\WINDOWS\system32\ir2sl5f71.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Panda Firewall Service (PAVFIRES) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe (file missing)
O23 - Service: Panda Function Service (PAVFNSVR) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe (file missing)
O23 - Service: Panda Pavkre (Pavkre) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe (file missing)
O23 - Service: Panda PavProt (PavProt) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe (file missing)
O23 - Service: Panda anti-virus service (PAVSRV) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe (file missing)
O23 - Service: Panda IManager Service (PSIMSVC) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: lhosamoxiiqx (shzybwmy5) - Unknown owner - C:\WINDOWS\system32\bdpgzbjt5.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

joshuazwickel · May 2, 2005, 9:25 PM UTC

I Still need help badly, I found that the monitor problem was due to hardware failure, however, my system is still giving me issues…. I am taking online classes and this is making it hard to finish my work… hopefully someone can assist me shortly.

LDTate · May 2, 2005, 9:33 PM UTC

Hello joshuazwickel, welcome to the TC.

Please do all the steps in the order they are listed

Uninstall Virtumundo from control panel >> add remove program if listed there

Reboot if Virtumundo is found. If not found just continue.

Download LSPfix here: http://www.cexx.org/lspfix.htm

Start the program and then check the I know what I'm doing box.

Move all instances of aklsp.dll (and nothing else), to the Remove pane.
Click the Finish Button and reboot.

Find and delete the file c:\windows\system\aklsp.dll

1. Open My Computer
2. Right click on your hard drive that you wish to clean (C drive, for example)
3. In the context menu that opens, select properties
4. Under the general tab you should select Disk Cleanup
5. Windows will scan your drive which will take a few seconds/minutes
6. A box will display the various files you can remove.
Check all boxes except compress old files
7. Click OK and windows will comply.

Restart your computer.

Reboot and "copy/paste" a new log file into this thread.

joshuazwickel · May 2, 2005, 10:45 PM UTC

Ok, I just wanted to say thank you for your help… this will be amazing if i can get rid of these extra files, so thanks.

Logfile of HijackThis v1.99.1
Scan saved at 6:43:07 PM, on 5/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\mnmsrvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\NetLimiter\NetLimiter.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\DAP\DAP.EXE
C:\WINDOWS\system32\Drivers\XWMSAPI.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Nqsbmvc\Inhbe.exe
C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\picsvr\picsvr.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\system32\lancji32.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\NoAds\NoAds.exe
C:\WINDOWS\system32\kbdmg11n.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Josh\Desktop\hijackthis\HijackThis.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\winxp\system32\blank.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online
R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NetLimiter] C:\Program Files\NetLimiter\NetLimiter.exe /s
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\aim\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [DownloadAccelerator] C:\PROGRA~1\DAP\DAP.EXE /STARTUP
O4 - HKLM\..\Run: [XWMSUSBAPI] C:\WINDOWS\system32\Drivers\XWMSAPI.EXE
O4 - HKLM\..\Run: [LmEkUud.exe] c:\windows\system32\LmEkUud.exe
O4 - HKLM\..\Run: [BPT] "C:\Program Files\Bpt\bpt.exe"
O4 - HKLM\..\Run: [DI2] "C:\WINDOWS\TEMP\27.exe\27.exe"
O4 - HKLM\..\Run: [antiware] c:\windows\system32\elitehau32.exe
O4 - HKLM\..\Run: [msmc] C:\WINDOWS\system32\msmc.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [Gqmcpnv] C:\Program Files\Nqsbmvc\Inhbe.exe
O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
O4 - HKLM\..\Run: [picsvr] C:\WINDOWS\system32\picsvr\picsvr.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [5F8f32V] lancji32.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\RunOnce: [!CleanupNetMeetingDispDriver] "C:\WINDOWS\system32\rundll32.exe" msconf.dll,CleanupNetMeetingDispDriver 0
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [NoAds] "C:\Program Files\NoAds\NoAds.exe"
O4 - HKCU\..\Run: [KorpRSZ5l] kbdmg11n.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Save Flash - res://C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\ControlPad\Misc\a_menu.exe (file missing)
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\PROGRA~1\DAP\DAP.EXE
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Piggs Peak Poker - {9A315457-791D-4dec-AFB0-9E7ACFF4B506} - C:\Program Files\piggspeakMPP\MPPoker.exe
O9 - Extra button: The Gaming Club Poker - {A18AC347-2CA3-4e5d-AB86-33BFC7EEB931} - C:\Program Files\gamingclubMPP\MPPoker.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Royal Vegas Poker - {FA4904B4-1FAF-4afd-886C-C19D2297BA62} - C:\Program Files\royalvegasMPP\MPPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU)
O10 - Broken Internet access because of LSP provider 'c:\windows\system32\aklsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O15 - Trusted Zone: http://www.anime-hq.com
O15 - Trusted Zone: http://www.ebay.com
O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab
O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab
O16 - DPF: {0878B424-1F95-4E26-B5AB-F0D349D89650} - http://download.bargain-buddy.net/download…_MEDIAWHIZ8.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} - http://download.weatherbug.com/minibug/tri…Transporter.cab?
O16 - DPF: {539DA0E0-74A7-11D9-9669-0800200C9A66} - http://www.ouchvideo.com/mmviewer_ic13.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.142/code/PWActiveXImgCtl.CAB
O16 - DPF: {87067F04-DE4C-4688-BC3C-4FCF39D609E7} - http://download.websearch.com/Dnl/T_50222/QDow_AS2.cab
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB
O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (WebHandler Class) - http://activex.microgaming.com/DLhelper/ve…n7/dlhelper.cab
O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusmarketing.com/actsetup.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://register3.valueactive.com/mpp_216/w…OCX/FlashAX.cab
O16 - DPF: {DC187740-46A9-11D5-A815-00B0D0428C0C} - http://ds1.downloadtech.net/cn1060/pcpowerscan.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OemStartMenuData - C:\WINDOWS\system32\ir2sl5f71.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Panda Firewall Service (PAVFIRES) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe (file missing)
O23 - Service: Panda Function Service (PAVFNSVR) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe (file missing)
O23 - Service: Panda Pavkre (Pavkre) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe (file missing)
O23 - Service: Panda PavProt (PavProt) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe (file missing)
O23 - Service: Panda anti-virus service (PAVSRV) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe (file missing)
O23 - Service: Panda IManager Service (PSIMSVC) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: lhosamoxiiqx (shzybwmy5) - Unknown owner - C:\WINDOWS\system32\bdpgzbjt5.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

LDTate · May 2, 2005, 11:06 PM UTC

Did you run that LSP fix? It's still showing in you log.

joshuazwickel · May 2, 2005, 11:11 PM UTC

I ran it, and then rebooted, then you said to delete from the C:windows\system folder, but it did not exist there,,, now i just looked at the hijack log and it's under the system32 folder which i should have checked out before, i'll delete that now and reboot… and repost my log

LDTate · May 2, 2005, 11:14 PM UTC

I suggest you do this:

Disable SpywareGuard: It can stop our fix.

Right click the running icon of Spywareguard, it will open the program.
Then go to Menu, file, exit.
Then confirm the program is closed.

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\winxp\system32\blank.htm

R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)

O3 - Toolbar: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [LmEkUud.exe] c:\windows\system32\LmEkUud.exe
O4 - HKLM\..\Run: [BPT] "C:\Program Files\Bpt\bpt.exe"
O4 - HKLM\..\Run: [DI2] "C:\WINDOWS\TEMP\27.exe\27.exe"
O4 - HKLM\..\Run: [antiware] c:\windows\system32\elitehau32.exe
O4 - HKLM\..\Run: [msmc] C:\WINDOWS\system32\msmc.exe
O4 - HKLM\..\Run: [farmmext] C:\WINDOWS\farmmext.exe
O4 - HKLM\..\Run: [Gqmcpnv] C:\Program Files\Nqsbmvc\Inhbe.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [5F8f32V] lancji32.exe
O4 - HKCU\..\Run: [KorpRSZ5l] kbdmg11n.exe
O4 - Startup: PowerReg Scheduler V3.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com

ALL 016's. They'll come back if needed,

O23 - Service: lhosamoxiiqx (shzybwmy5) - Unknown owner - C:\WINDOWS\system32\bdpgzbjt5.exe (file missing)

Close ALL windows and browsers except HijackThis and click "Fix checked"

Use Add/Remove Programs and remove:
Viewpoint Manager

Restart in Safe Mode:
Restart your computer.

If you don't know how to start in Safe Mode, clink HERE

We also need to "Show hidden files and folders." click HERE to learn how to:

Delete this folder:
C:\Program Files\Bpt

Search for and delete these files if listed unless you know what they are.
C:\Program Files\Nqsbmvc\Inhbe.exe
C:\WINDOWS\system32\lancji32.exe
C:\WINDOWS\system32\kbdmg11n.exe
c:\windows\system32\LmEkUud.exe
C:\Program Files\Bpt\bpt.exe
C:\WINDOWS\system32\msmc.exe
C:\WINDOWS\farmmext.exe

Open C:\Windows\Prefetch\ Delete ALL files in this folder.

Do this also if these Temp Folders are part of your OS.

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Next navigate to the C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

Empty the Recycle Bin

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

joshuazwickel · May 2, 2005, 11:55 PM UTC

My computer thus far is running well… that lmekuud file, since you mentioned it, kept replicating itself before under the processes, so I know that helped

I am not sure how to get rid of the panda titanium files… I don't see them anywhere and I cannot uninstall from the control panel….

Ok, here is my updated logfile.

Logfile of HijackThis v1.99.1
Scan saved at 7:50:05 PM, on 5/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\mnmsrvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\NetLimiter\NetLimiter.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\DAP\DAP.EXE
C:\WINDOWS\system32\Drivers\XWMSAPI.EXE
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
C:\WINDOWS\system32\picsvr\picsvr.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\NoAds\NoAds.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Josh\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NetLimiter] C:\Program Files\NetLimiter\NetLimiter.exe /s
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\aim\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [DownloadAccelerator] C:\PROGRA~1\DAP\DAP.EXE /STARTUP
O4 - HKLM\..\Run: [XWMSUSBAPI] C:\WINDOWS\system32\Drivers\XWMSAPI.EXE
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
O4 - HKLM\..\Run: [picsvr] C:\WINDOWS\system32\picsvr\picsvr.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\RunOnce: [!CleanupNetMeetingDispDriver] "C:\WINDOWS\system32\rundll32.exe" msconf.dll,CleanupNetMeetingDispDriver 0
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [NoAds] "C:\Program Files\NoAds\NoAds.exe"
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Save Flash - res://C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\ControlPad\Misc\a_menu.exe (file missing)
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\PROGRA~1\DAP\DAP.EXE
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Piggs Peak Poker - {9A315457-791D-4dec-AFB0-9E7ACFF4B506} - C:\Program Files\piggspeakMPP\MPPoker.exe
O9 - Extra button: The Gaming Club Poker - {A18AC347-2CA3-4e5d-AB86-33BFC7EEB931} - C:\Program Files\gamingclubMPP\MPPoker.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Royal Vegas Poker - {FA4904B4-1FAF-4afd-886C-C19D2297BA62} - C:\Program Files\royalvegasMPP\MPPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU)
O10 - Broken Internet access because of LSP provider 'c:\windows\system32\aklsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.anime-hq.com
O15 - Trusted Zone: http://www.ebay.com
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OemStartMenuData - C:\WINDOWS\system32\ir2sl5f71.dll (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Panda Firewall Service (PAVFIRES) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe (file missing)
O23 - Service: Panda Function Service (PAVFNSVR) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe (file missing)
O23 - Service: Panda Pavkre (Pavkre) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe (file missing)
O23 - Service: Panda PavProt (PavProt) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe (file missing)
O23 - Service: Panda anti-virus service (PAVSRV) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe (file missing)
O23 - Service: Panda IManager Service (PSIMSVC) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: lhosamoxiiqx (shzybwmy5) - Unknown owner - C:\WINDOWS\system32\bdpgzbjt5.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

LDTate · May 3, 2005, 12:03 AM UTC

We need to run LSPfix this again. Sorry I didn't get the system32. Then we'll have some cleanup to do.

Start the program and then check the I know what I'm doing box.

Move all instances of aklsp.dll (and nothing else), to the Remove pane.
Click the Finish Button and reboot.

Find and delete the file c:\windows\system32\aklsp.dll

1. Open My Computer
2. Right click on your hard drive that you wish to clean (C drive, for example)
3. In the context menu that opens, select properties
4. Under the general tab you should select Disk Cleanup
5. Windows will scan your drive which will take a few seconds/minutes
6. A box will display the various files you can remove.
Check all boxes except compress old files
7. Click OK and windows will comply.

Restart your computer.

Reboot and "copy/paste" a new log file into this thread.

joshuazwickel · May 3, 2005, 12:10 AM UTC

ok, I am running the cleandisk again, but as far as the lsp dll file, i do not see it, and I did a search as well and there are no instances… any advice, should i be finding that file?

LDTate · May 3, 2005, 12:15 AM UTC

If it's gone, we won't worry about it. There are a few others in your log we need to fix. The reason I wanted the LSPfix done is it can break your internet connection. I'll post a fix.

joshuazwickel · May 3, 2005, 12:17 AM UTC

ok, thanks… i'll wait for the next fix… Is that why when I run aol instant messenger, it keeps disconnecting like every 10 minutes? that would be nice if it stopped happening.

LDTate · May 3, 2005, 12:22 AM UTC

I suggest you do this:

Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O20 - Winlogon Notify: OemStartMenuData - C:\WINDOWS\system32\ir2sl5f71.dll (file missing)

O23 - Service: Panda Firewall Service (PAVFIRES) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe (file missing)

O23 - Service: Panda Function Service (PAVFNSVR) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe (file missing)

O23 - Service: Panda Pavkre (Pavkre) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe (file missing)

O23 - Service: Panda PavProt (PavProt) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe (file missing)

O23 - Service: Panda anti-virus service (PAVSRV) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe (file missing)

O23 - Service: Panda Preventium+ Service (PREVSRV) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe (file missing)

O23 - Service: Panda IManager Service (PSIMSVC) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe (file missing)

O23 - Service: lhosamoxiiqx (shzybwmy5) - Unknown owner - C:\WINDOWS\system32\bdpgzbjt5.exe (file missing)

Close ALL windows and browsers except HijackThis and click "Fix checked"

Empty the Recycle Bin

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.

joshuazwickel · May 3, 2005, 12:35 AM UTC

Ok, here is my log again….. things are definitely running smoother

Logfile of HijackThis v1.99.1
Scan saved at 8:34:10 PM, on 5/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NetLimiter\NetLimiter.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\DAP\DAP.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\Drivers\XWMSAPI.EXE
C:\WINDOWS\System32\mnmsrvc.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
C:\WINDOWS\system32\picsvr\picsvr.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\NoAds\NoAds.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Josh\Desktop\hijackthis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer customized for Verizon Online
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NetLimiter] C:\Program Files\NetLimiter\NetLimiter.exe /s
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\aim\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [DownloadAccelerator] C:\PROGRA~1\DAP\DAP.EXE /STARTUP
O4 - HKLM\..\Run: [XWMSUSBAPI] C:\WINDOWS\system32\Drivers\XWMSAPI.EXE
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [Nsv] C:\WINDOWS\system32\nsvsvc\nsvsvc.exe
O4 - HKLM\..\Run: [picsvr] C:\WINDOWS\system32\picsvr\picsvr.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\RunOnce: [!CleanupNetMeetingDispDriver] "C:\WINDOWS\system32\rundll32.exe" msconf.dll,CleanupNetMeetingDispDriver 0
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [NoAds] "C:\Program Files\NoAds\NoAds.exe"
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: Save Flash - res://C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll/210
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Control Pad - {28D44DAC-D1FC-4d4f-BB1B-ADF037C8DDBC} - C:\Program Files\Verizon Online\ControlPad\Misc\a_menu.exe (file missing)
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\PROGRA~1\DAP\DAP.EXE
O9 - Extra button: Piggs Peak Poker - {9A315457-791D-4dec-AFB0-9E7ACFF4B506} - C:\Program Files\piggspeakMPP\MPPoker.exe
O9 - Extra button: The Gaming Club Poker - {A18AC347-2CA3-4e5d-AB86-33BFC7EEB931} - C:\Program Files\gamingclubMPP\MPPoker.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe
O9 - Extra button: Royal Vegas Poker - {FA4904B4-1FAF-4afd-886C-C19D2297BA62} - C:\Program Files\royalvegasMPP\MPPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Flash - {43CF38F3-5AEC-45a3-AD31-04EB06E9C6CA} - C:\Program Files\UnH Solutions\Flash Saving Plugin\FlashSButton.dll (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Broken Internet access because of LSP provider 'c:\program files\panda software\panda titanium antivirus 2005\pavlsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.anime-hq.com
O15 - Trusted Zone: http://www.ebay.com
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
O23 - Service: Panda Firewall Service (PAVFIRES) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Firewall\PavFires.exe (file missing)
O23 - Service: Panda Function Service (PAVFNSVR) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavFnSvr.exe (file missing)
O23 - Service: Panda Pavkre (Pavkre) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\Pavkre.exe (file missing)
O23 - Service: Panda PavProt (PavProt) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PavProt.exe (file missing)
O23 - Service: Panda anti-virus service (PAVSRV) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\pavsrv51.exe (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\prevsrv.exe (file missing)
O23 - Service: Panda IManager Service (PSIMSVC) - Unknown owner - C:\Program Files\Panda Software\Panda Titanium Antivirus 2005\PsImSvc.exe (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: lhosamoxiiqx (shzybwmy5) - Unknown owner - C:\WINDOWS\system32\bdpgzbjt5.exe (file missing)
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

LDTate · May 3, 2005, 12:41 AM UTC

We need to run LSPfix this again. We have a new one that popped up
Start the program and then check the I know what I'm doing box.

Move all instances of dolsp.dll (and nothing else), to the Remove pane.
Click the Finish Button and reboot.

Find and delete the file c:\windows\system32\dolsp.dll

Empty recycle bin

Reboot and "copy/paste" a new log file into this thread.

Monitor Turns Off, Several Viruses

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