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Spyware / Malware / Virus Removal

Help! Badly Infected Computer

16 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Working on a friend's computer. This computer is badly infected. Ad-Aware had identified over 600 issues. Here is a Hijack Logfile for this computer.

Logfile of HijackThis v1.99.0
Scan saved at 1:58:37 PM, on 4/27/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLService.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLanCfgG.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\Program Files\McAfee\McAfee VirusScan\Webscanx.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\BELKIN USB Wireless Monitor\InfoMyCa.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\Downloaded Program Files\web.exe
C:\WINDOWS\System32\pacis.exe
C:\WINDOWS\System32\psoft1.exe
C:\WINDOWS\System32\exp.exe
C:\WINDOWS\System32\wintask.exe
C:\WINDOWS\System32\Avfnhg.exe
C:\WINDOWS\System32\ffhcsx\lbxybia.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Documents and Settings\Jodi Bailey\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/…/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.exactsearch.net/sidesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - _{30192F8D-0958-44E6-B54D-331FD39AC959} - (no file)
R3 - URLSearchHook: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - (no file)
O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar version 60.dll
O2 - BHO: (no name) - {B717E78F-5F46-2BBA-4BF2-72E2ED562DC5} - C:\WINDOWS\System32\xexkwqgs.dll
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Jodi Bailey\Local Settings\Temp\W9BYn5.dll
O2 - BHO: &EliteSideBar - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - C:\WINDOWS\EliteSideBar\EliteSideBar version 8.dll
O3 - Toolbar: &EliteBar - {825CF5BD-8862-4430-B771-0C15C5CA8DEF} - C:\WINDOWS\EliteToolBar\EliteToolBar version 60.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Getca] C:\Program Files\BELKIN USB Wireless Monitor\InfoMyCa.exe
O4 - HKLM\..\Run: [mFYGOA3YV] C:\WINDOWS\xavop.exe
O4 - HKLM\..\Run: [kalvsys] c:\windows\system32\kalvdze32.exe
O4 - HKLM\..\Run: [¢‰¸u0–4C
}ïÁzî[8C:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\xavop.exe
O4 - HKLM\..\Run: [wdskctl] C:\WINDOWS\wdskctl.exe
O4 - HKLM\..\Run: [GZtT4] C:\documents and settings\jodi bailey\local settings\temp\GZtT4.exe
O4 - HKLM\..\Run: [vZI] C:\documents and settings\jodi bailey\local settings\temp\vZI.exe
O4 - HKLM\..\Run: [{12EE7A5E-0674-42f9-A76B-000000004D00}] rundll32.exe stlb2.dll,DllRunMain
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1
O4 - HKLM\..\Run: [UsbD] C:\WINDOWS\Downloaded Program Files\web.exe
O4 - HKLM\..\Run: [PaciSoft] C:\WINDOWS\System32\pacis.exe
O4 - HKLM\..\Run: [PSoft1] C:\WINDOWS\System32\psoft1.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\System32\exp.exe
O4 - HKLM\..\Run: [WinTask driver] C:\WINDOWS\System32\wintask.exe
O4 - HKLM\..\Run: [version] C:\WINDOWS\System32\Pylblo.exe
O4 - HKLM\..\Run: [secure] C:\WINDOWS\System32\Avfnhg.exe
O4 - HKLM\..\Run: [lbxybia] C:\WINDOWS\System32\ffhcsx\lbxybia.exe
O4 - HKLM\..\Run: [q33T3nh] xoltkprp.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [cfgmgr51] RunDLL32.EXE C:\WINDOWS\cfgmgr51.dll,DllRun
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitewdz32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [Ncao] C:\Documents and Settings\Jodi Bailey\Application Data\osoa.exe
O4 - HKCU\..\Run: [Folmwpe] C:\WINDOWS\System32\n?tdde.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O4 - HKCU\..\Run: [b0s3RhNpS] wtseman.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxmk543BNUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: v3cab - http://searchmiracle.com/cab/6.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305…meInstaller.exe
O16 - DPF: {771A1334-6B08-4A6B-AEDC-CF994BA2CEBE} (Installer Class) - http://www.ysbweb.com/ist/softwares/v4.0/ysb_regular.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {C0B285F6-DB2B-4908-9C58-F6D95397D747} - http://www.pacimedia.com/install/pcs_0002.exe
O16 - DPF: {DBAE7000-01EC-4162-8FEB-8A27AC937CA0} (HDPluginCtrl Class) - http://dist.belnk.com/4/download/hdplugin_…ndle43v5d43.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://vcgsoftware.webex.com/client/latest…bex/ieatgpc.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://livenj02.rightnowtech.com/pitneybow…l/java/RntX.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: AutoComplete Service - Unknown - C:\PROGRA~1\INTERN~2\autocomp.exe (file missing)
O23 - Service: AVSync Manager - Networks Associates Technologies, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: Belkin 54Mbps Wireless USB Network Service - Unknown - C:\Program Files\BELKIN USB Wireless Monitor\WLService.exe
O23 - Service: McAfee Firewall - Networks Associates, Inc. - C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
O23 - Service: McShield - Unknown - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
Post #3
Hello gmusick , Welcome to the forum.

Important: Do this before any fix.

You need to update your version of HijackThis. Open HJT> Open Misc Tools> Pull the side bar down> Check for update online. If that doesn't work, download it from my signature and remove the hijackThis.exe you have now.

Also please put your HijackThis in it's own folder, (I create a new folder in C:\ named HJT).
You can do a Right Click on any open area on the desktop, New> Folder, then rename the folder HJT.

Go to where your HijackThis is and Right Click on HijackThis.exe, select Cut, then open the new folder you just created (HJT) Right Click in the folder and select paste.


After the above:



This is what I suggest you do.

Download CWShredder from my signature below. Unzip it on the desktop.
Open CWShredder and with ALL other windows closed, click fix.


Go here and run at least one of the online scans, allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.

Next:

Even if you've already run these, make SURE they're up-to-date and run per instructions.

Make sure you have the up-to-date versions of Spybot V 1.3 and Ad-aware SE Build 1.05 . All are free and available below.

Download Spybot, install and update. Then download Ad-aware, install, and update.

Spybot:

Install the program and launch it.

Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

Ad-Aware FULL SCAN:

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode check Perform full system scan.
Next deselect Search for negligible risk entries.
Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
Post #4 last edited
I have a flash drive with CWShredder, spybot definition files, ad-aware definition files, hijackthis, etc. Can I do all of this from safe mode, except for the online scans? Otherwise, I keep getting the BSD. Thanks! Glen
Post #5

I have a flash drive with CWShredder, spybot definition files, ad-aware definition files, hijackthis, etc. Can I do all of this from safe mode

Yes, except for the HJT post. Try and get that in normal mode.

Make sure those are up to date also.
Post #6
OK, I did everything you said, almost, and was mostly successful. TrendMicro found 90 viruses, mostly trojans - deleted them all. Spybot found 96 red objects to remove, but during removal Spybot kept dying. Ad-Aware found over 600 objects and said it removed them all. Ran Spybot again. Decided to remove them one at a time. Found 37 objects. Removed most of the objects, but trying to remove "Exact Advertising.BargainsBuddy" was what caused Spybot to die. I tried to reboot into normal mode, multiple times and went into BSD once again. How should we proceed? This error didn't start occuring until after I started removing spyware and trojans. My error is as follows: A problem has been detected and windows has been shutdown to prevent damage to your computer. DRIVER_IRQL_NOT_LESS_OR_EQUAL If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps: Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates that you might need. If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use SAFE mode to remove or disable components, restart you computer, press F8 to select Advanced startup options, and then select SAFE mode. Technical Information: *** STOP: 0x000000D1 (0xFF93E000, 0x00000002, 0x00000000, 0xF97AB484) *** wwackxt - Address F97AB484 base at F97AB000, Datestamp 4263c4d4 Beginning dump of physical memory Physical memory dump complete. Contact your system administrator or technical support group for further assistance. How should we proceed? Thanks! Glen
Post #7
After several hours of trying, I finally got this. I have updated my HJT software, but I did it in safe mode after getting this logfile, so this should be my last 1.99.0 version. Hope this helps…

Logfile of HijackThis v1.99.0
Scan saved at 1:38:30 AM, on 4/29/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLService.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLanCfgG.exe
C:\WINDOWS\System32\krtrmadw\qkpknnp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Documents and Settings\Jodi Bailey\Desktop\HijackThis.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\BELKIN USB Wireless Monitor\InfoMyCa.exe
C:\documents and settings\jodi bailey\local settings\temp\vZI.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\tfwynags\qjbmn.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\lkkakk.exe
C:\WINDOWS\System32\GSMedia3.exe
C:\WINDOWS\system32\dumprep.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\WINDOWS\System32\n?tdde.exe
C:\Documents and Settings\Jodi Bailey\Application Data\osoa.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\dwwin.exe
C:\windows\system32\drwtsn32.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50221
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr51.dll
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll (file missing)
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Jodi Bailey\Local Settings\Temp\W9BYn5.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Getca] C:\Program Files\BELKIN USB Wireless Monitor\InfoMyCa.exe
O4 - HKLM\..\Run: [mFYGOA3YV] C:\WINDOWS\xavop.exe
O4 - HKLM\..\Run: [¢‰¸u0–4C
}ïÁzî[8C:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\xavop.exe
O4 - HKLM\..\Run: [GZtT4] C:\documents and settings\jodi bailey\local settings\temp\GZtT4.exe
O4 - HKLM\..\Run: [vZI] C:\documents and settings\jodi bailey\local settings\temp\vZI.exe
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1
O4 - HKLM\..\Run: [PaciSoft] C:\WINDOWS\System32\pacis.exe
O4 - HKLM\..\Run: [PSoft1] C:\WINDOWS\System32\psoft1.exe
O4 - HKLM\..\Run: [lbxybia] C:\WINDOWS\System32\ffhcsx\lbxybia.exe
O4 - HKLM\..\Run: [cfgmgr51] RunDLL32.EXE C:\WINDOWS\cfgmgr51.dll,DllRun
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliteppy32.exe
O4 - HKLM\..\Run: [lrmeop] c:\windows\system32\oxbstg.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [qkpknnp] C:\WINDOWS\System32\krtrmadw\qkpknnp.exe
O4 - HKLM\..\Run: [qjbmn] C:\WINDOWS\System32\tfwynags\qjbmn.exe
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdt.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\lkkakk.exe
O4 - HKLM\..\Run: [GMedia2] C:\WINDOWS\System32\GSMedia3.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [Folmwpe] C:\WINDOWS\System32\n?tdde.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O4 - HKCU\..\Run: [b0s3RhNpS] wtseman.exe
O4 - HKCU\..\Run: [Ncao] C:\Documents and Settings\Jodi Bailey\Application Data\osoa.exe
O4 - Startup: AdDestroyer.lnk = C:\Program Files\AdDestroyer\AdDestroyer.exe.tcf
O4 - Global Startup: ciiu.exe
O4 - Global Startup: ciiu.exe.tcf
O4 - Global Startup: ciiu.exe3166.tcf
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxmk543BNUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305…meInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {C0B285F6-DB2B-4908-9C58-F6D95397D747} - http://www.pacimedia.com/install/pcs_0002.exe
O16 - DPF: {DBAE7000-01EC-4162-8FEB-8A27AC937CA0} - http://dist.belnk.com/4/download/hdplugin_…ndle43v5d43.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://vcgsoftware.webex.com/client/latest…bex/ieatgpc.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://livenj02.rightnowtech.com/pitneybow…l/java/RntX.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: AutoComplete Service - Unknown - C:\PROGRA~1\INTERN~2\autocomp.exe (file missing)
O23 - Service: AVSync Manager - Networks Associates Technologies, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: Belkin 54Mbps Wireless USB Network Service - Unknown - C:\Program Files\BELKIN USB Wireless Monitor\WLService.exe
O23 - Service: McAfee Firewall - Networks Associates, Inc. - C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
O23 - Service: McShield - Unknown - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: qkpknnpkrtrmadw - Unknown - C:\WINDOWS\System32\krtrmadw\qkpknnp.exe
O23 - Service: System Startup Service - Unknown - C:\WINDOWS\svcproc.exe
Post #8
OK… Managed to get a 1.99.1 logfile.

Logfile of HijackThis v1.99.1
Scan saved at 1:57:12 AM, on 4/29/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\Program Files\BELKIN USB Wireless Monitor\InfoMyCa.exe
C:\documents and settings\jodi bailey\local settings\temp\vZI.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLService.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\krtrmadw\qkpknnp.exe
C:\WINDOWS\System32\tfwynags\qjbmn.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLanCfgG.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\lkkakk.exe
C:\WINDOWS\System32\GSMedia3.exe
C:\WINDOWS\System32\krtrmadw\qkpknnp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\WINDOWS\System32\n?tdde.exe
C:\hjt\HijackThis.exe
C:\Documents and Settings\Jodi Bailey\Application Data\osoa.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\WINDOWS\svcproc.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\McAfee\McAfee VirusScan\Webscanx.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50221
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr51.dll
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll (file missing)
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Jodi Bailey\Local Settings\Temp\W9BYn5.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Getca] C:\Program Files\BELKIN USB Wireless Monitor\InfoMyCa.exe
O4 - HKLM\..\Run: [mFYGOA3YV] C:\WINDOWS\xavop.exe
O4 - HKLM\..\Run: [¢‰¸u0–4C
}ïÁzî[8C:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\xavop.exe
O4 - HKLM\..\Run: [GZtT4] C:\documents and settings\jodi bailey\local settings\temp\GZtT4.exe
O4 - HKLM\..\Run: [vZI] C:\documents and settings\jodi bailey\local settings\temp\vZI.exe
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1
O4 - HKLM\..\Run: [PaciSoft] C:\WINDOWS\System32\pacis.exe
O4 - HKLM\..\Run: [PSoft1] C:\WINDOWS\System32\psoft1.exe
O4 - HKLM\..\Run: [lbxybia] C:\WINDOWS\System32\ffhcsx\lbxybia.exe
O4 - HKLM\..\Run: [cfgmgr51] RunDLL32.EXE C:\WINDOWS\cfgmgr51.dll,DllRun
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliteppy32.exe
O4 - HKLM\..\Run: [lrmeop] c:\windows\system32\oxbstg.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [qkpknnp] C:\WINDOWS\System32\krtrmadw\qkpknnp.exe
O4 - HKLM\..\Run: [qjbmn] C:\WINDOWS\System32\tfwynags\qjbmn.exe
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdt.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\lkkakk.exe
O4 - HKLM\..\Run: [GMedia2] C:\WINDOWS\System32\GSMedia3.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [Folmwpe] C:\WINDOWS\System32\n?tdde.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O4 - HKCU\..\Run: [b0s3RhNpS] wtseman.exe
O4 - HKCU\..\Run: [Ncao] C:\Documents and Settings\Jodi Bailey\Application Data\osoa.exe
O4 - Startup: AdDestroyer.lnk = C:\Program Files\AdDestroyer\AdDestroyer.exe.tcf
O4 - Global Startup: ciiu.exe.tcf
O4 - Global Startup: ciiu.exe3166.tcf
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxmk543BNUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone
O15 - ProtocolDefaults: 'https' protocol is in Trusted Zone, should be Internet Zone
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305…meInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {C0B285F6-DB2B-4908-9C58-F6D95397D747} - http://www.pacimedia.com/install/pcs_0002.exe
O16 - DPF: {DBAE7000-01EC-4162-8FEB-8A27AC937CA0} - http://dist.belnk.com/4/download/hdplugin_…ndle43v5d43.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://vcgsoftware.webex.com/client/latest…bex/ieatgpc.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://livenj02.rightnowtech.com/pitneybow…l/java/RntX.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AutoComplete Service (Autocomplete) - Unknown owner - C:\PROGRA~1\INTERN~2\autocomp.exe (file missing)
O23 - Service: AVSync Manager (AvSynMgr) - Networks Associates Technologies, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: Belkin 54Mbps Wireless USB Network Service (Belkin 54Mbps Wireless USB) - Unknown owner - C:\Program Files\BELKIN USB Wireless Monitor\WLService.exe
O23 - Service: McAfee Firewall - Unknown owner - C:\Program Files\McAfee\McAfee Firewall\CPD.EXE" /SERVICE (file missing)
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: qkpknnpkrtrmadw - Unknown owner - C:\WINDOWS\System32\krtrmadw\qkpknnp.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe
Post #9
I'm at work right now. You have quite a mess still, but we should be able to get rid of the bad guys :thumbup: I'll post a fix when I get home.
Post #10
Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Please do NOT run a scan yet.

Please run Notepad and copy the following text into a new file:

@ECHO OFF
cd %windir%
Nail.exe /FULLREMOVE
sc config SvcProc start= disabled
sc stop SvcProc
sc delete SvcProc
attrib -s -r -h nail.exe
attrib -s -r -h svcproc.exe
del nail.exe
del svcproc.exe
cd %windir%\system32
attrib -s -r -h DrPMon.dll
del DrPMon.dll
exit


Save the file to the desktop as remove.bat and make sure the "Save as type" field says "All files".

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.com/support/safemode.shtml


Once in Safe Mode, please double-click on remove.bat. A window should open and close very quickly — this is normal.

Then please run Ewido security suite, and perform a full scan. Remove anything found, and please save the logfile from the scan, because I will ask you to post it here for me later.

Then please run HijackThis, click Scan, and check:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

Close all open windows except for HijackThis and click Fix Checked.

Restart your computer in normal mode and please post a new HijackThis log, as well as the log from the Ewido scan.
Post #11
I did the things that you asked. I am still having to work almost exclusively in Safe Mode with Networking. I downloaded Ewido and updated it. I made the bat file and executed it, as well. I ran Ewido to completion and it removed quite a number of objects, but it just went away after it ran. It never asked me to exit, so I never saved a logfile. Here is the most recent Hijack Log. If you need me to run Ewido again, then I can definitely do that. That exercise didn't seem to get rid of the Nail object either.

Logfile of HijackThis v1.99.1
Scan saved at 5:34:19 PM, on 4/29/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\BELKIN USB Wireless Monitor\InfoMyCa.exe
C:\documents and settings\jodi bailey\local settings\temp\vZI.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLService.exe
C:\WINDOWS\System32\rundll32.exe
C:\hjt\HijackThis.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLanCfgG.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\System32\krtrmadw\qkpknnp.exe
C:\WINDOWS\System32\tfwynags\qjbmn.exe
C:\WINDOWS\System32\lkkakk.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\WINDOWS\System32\GSMedia3.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\Program Files\McAfee\McAfee VirusScan\Vshwin32.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\WINDOWS\System32\n?tdde.exe
c:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Documents and Settings\Jodi Bailey\Application Data\osoa.exe
C:\WINDOWS\System32\krtrmadw\qkpknnp.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50221
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr51.dll
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll (file missing)
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Jodi Bailey\Local Settings\Temp\W9BYn5.dll (file missing)
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [HPAIO_PrintFolderMgr] C:\WINDOWS\System32\spool\DRIVERS\W32X86\hpoopm07.exe
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Getca] C:\Program Files\BELKIN USB Wireless Monitor\InfoMyCa.exe
O4 - HKLM\..\Run: [mFYGOA3YV] C:\WINDOWS\xavop.exe
O4 - HKLM\..\Run: [¢‰¸u0–4C
}ïÁzî[8C:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\xavop.exe
O4 - HKLM\..\Run: [GZtT4] C:\documents and settings\jodi bailey\local settings\temp\GZtT4.exe
O4 - HKLM\..\Run: [vZI] C:\documents and settings\jodi bailey\local settings\temp\vZI.exe
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1
O4 - HKLM\..\Run: [PaciSoft] C:\WINDOWS\System32\pacis.exe
O4 - HKLM\..\Run: [PSoft1] C:\WINDOWS\System32\psoft1.exe
O4 - HKLM\..\Run: [lbxybia] C:\WINDOWS\System32\ffhcsx\lbxybia.exe
O4 - HKLM\..\Run: [cfgmgr51] RunDLL32.EXE C:\WINDOWS\cfgmgr51.dll,DllRun
O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliteppy32.exe
O4 - HKLM\..\Run: [lrmeop] c:\windows\system32\oxbstg.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [qkpknnp] C:\WINDOWS\System32\krtrmadw\qkpknnp.exe
O4 - HKLM\..\Run: [qjbmn] C:\WINDOWS\System32\tfwynags\qjbmn.exe
O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdt.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\lkkakk.exe
O4 - HKLM\..\Run: [GMedia2] C:\WINDOWS\System32\GSMedia3.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [Folmwpe] C:\WINDOWS\System32\n?tdde.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O4 - HKCU\..\Run: [b0s3RhNpS] wtseman.exe
O4 - HKCU\..\Run: [Ncao] C:\Documents and Settings\Jodi Bailey\Application Data\osoa.exe
O4 - Startup: AdDestroyer.lnk = C:\Program Files\AdDestroyer\AdDestroyer.exe.tcf
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxmk543BNUS
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone
O15 - ProtocolDefaults: 'https' protocol is in Trusted Zone, should be Internet Zone
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305…meInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: {C0B285F6-DB2B-4908-9C58-F6D95397D747} - http://www.pacimedia.com/install/pcs_0002.exe
O16 - DPF: {DBAE7000-01EC-4162-8FEB-8A27AC937CA0} - http://dist.belnk.com/4/download/hdplugin_…ndle43v5d43.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://vcgsoftware.webex.com/client/latest…bex/ieatgpc.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://livenj02.rightnowtech.com/pitneybow…l/java/RntX.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AutoComplete Service (Autocomplete) - Unknown owner - C:\PROGRA~1\INTERN~2\autocomp.exe (file missing)
O23 - Service: AVSync Manager (AvSynMgr) - Networks Associates Technologies, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: Belkin 54Mbps Wireless USB Network Service (Belkin 54Mbps Wireless USB) - Unknown owner - C:\Program Files\BELKIN USB Wireless Monitor\WLService.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee Firewall - Unknown owner - C:\Program Files\McAfee\McAfee Firewall\CPD.EXE" /SERVICE (file missing)
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: qkpknnpkrtrmadw - Unknown owner - C:\WINDOWS\System32\krtrmadw\qkpknnp.exe
Post #13
Disconnect from the internet.

launch Notepad, and copy/paste all the blue REGEDIT below to it
Save in: Desktop
File Name: fixme.reg
Save as Type: All files
Click: Save


REGEDIT4

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]


Back on the Desktop, double-click on the fixme.reg file you just saved and click on Yes when asked to merge the information.







Run hijackthis. Hit None of the above, Click Do a System Scan Only. Put a Check in the box on the left side on these:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50221

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\cfgmgr51.dll

O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll (file missing)

O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\Jodi Bailey\Local Settings\Temp\W9BYn5.dll (file missing)

O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)

O4 - HKLM\..\Run: [mFYGOA3YV] C:\WINDOWS\xavop.exe

O4 - HKLM\..\Run: [¢‰¸u0–4C
}ïÁzî[8C:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\xavop.exe

O4 - HKLM\..\Run: [GZtT4] C:\documents and settings\jodi bailey\local settings\temp\GZtT4.exe

O4 - HKLM\..\Run: [vZI] C:\documents and settings\jodi bailey\local settings\temp\vZI.exe

O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C

O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1

O4 - HKLM\..\Run: [PaciSoft] C:\WINDOWS\System32\pacis.exe

O4 - HKLM\..\Run: [PSoft1] C:\WINDOWS\System32\psoft1.exe

O4 - HKLM\..\Run: [lbxybia] C:\WINDOWS\System32\ffhcsx\lbxybia.exe

O4 - HKLM\..\Run: [cfgmgr51] RunDLL32.EXE C:\WINDOWS\cfgmgr51.dll,DllRun

O4 - HKLM\..\Run: [checkrun] C:\windows\system32\eliteppy32.exe

O4 - HKLM\..\Run: [lrmeop] c:\windows\system32\oxbstg.exe

O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe

O4 - HKLM\..\Run: [qkpknnp] C:\WINDOWS\System32\krtrmadw\qkpknnp.exe

O4 - HKLM\..\Run: [qjbmn] C:\WINDOWS\System32\tfwynags\qjbmn.exe

O4 - HKLM\..\Run: [winupdtl] C:\WINDOWS\System32\winupdt.exe

O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16

O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\System32\lkkakk.exe

O4 - HKLM\..\Run: [GMedia2] C:\WINDOWS\System32\GSMedia3.exe

O4 - HKCU\..\Run: [Folmwpe] C:\WINDOWS\System32\n?tdde.exe

O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe

O4 - HKCU\..\Run: [b0s3RhNpS] wtseman.exe

O4 - HKCU\..\Run: [Ncao] C:\Documents and Settings\Jodi Bailey\Application Data\osoa.exe

O4 - Startup: AdDestroyer.lnk = C:\Program Files\AdDestroyer\AdDestroyer.exe.tcf

O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxmk543BNUS

O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll

O15 - ProtocolDefaults: 'http' protocol is in Trusted Zone, should be Internet Zone

O15 - ProtocolDefaults: 'https' protocol is in Trusted Zone, should be Internet Zone

016's. ALL They'll come back if needed,

O23 - Service: qkpknnpkrtrmadw - Unknown owner - C:\WINDOWS\System32\krtrmadw\qkpknnp.exe

Close ALL windows and browsers except HijackThis and click "Fix checked"


Use Add/Remove Programs and remove:
VBouncer
Web Offer
AdDestroyer




Restart in Safe Mode:
Restart your computer.

Press F8 after the Power-On Self Test (POST) is done. If the Windows Advanced Options Menu does not appear, try restarting and then pressing F8 several times after the POST screen.
Choose the Safe Mode option from the Windows Advanced Options Menu then press Enter.


Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.



Search for and delete these folders if listed:
C:\Program Files\ISTsvc
C:\WINDOWS\System32\krtrmadw
C:\WINDOWS\System32\tfwynags
C:\PROGRAm Files\Web Offer
C:\Program Files\AdDestroyer





Search for and delete these files if listed:
E6F1873B.DLL
D0CE0C16B
AUNPS2.DLL
wtseman.exe
C:\WINDOWS\Nail.exe
C:\WINDOWS\xavop.exe
C:\documents and settings\jodi bailey\local settings\temp\GZtT4.exe
C:\documents and settings\jodi bailey\local settings\temp\vZI.exe
C:\WINDOWS\System32\pacis.exe
C:\WINDOWS\System32\psoft1.exe
C:\WINDOWS\cfgmgr51.dll
C:\windows\system32\eliteppy32.exe
c:\windows\system32\oxbstg.exe
C:\PROGRAm Files\VBouncer\VirtualBouncer.exe
C:\WINDOWS\System32\krtrmadw\qkpknnp.exe
C:\WINDOWS\System32\tfwynags\qjbmn.exe
C:\WINDOWS\System32\winupdt.exe
C:\WINDOWS\System32\lkkakk.exe
C:\WINDOWS\System32\GSMedia3.exe
C:\Documents and Settings\Jodi Bailey\Application Data\osoa.exe
C:\WINDOWS\System32\krtrmadw\qkpknnp.exe



Open C:\Windows\Prefetch\ Delete ALL files in this folder.


Do this also if these Temp Folders are part of your OS.

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.


Next navigate to the C:\Documents and Settings\(EVERY LISTED USER)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


Empty the Recycle Bin

Reboot and "copy/paste" a new HijackThis log file into this thread.

Also please describe how your computer behaves at the moment.
Post #14 last edited
This ain't easy… trying to just get Hijack This to work in normal mode is challenging. Still trying… Shouldn't have had that beer! :blink: McAfee kept telling me it was a worm.

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