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Page Faults In Setup32

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I am trying to help a friend of mine who has WIN 98 and receiving page fault errors. Can anyone help me help him? Thanks. Below is his hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 2:42:56 PM, on 4/8/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\PROGRAM FILES\DANTZ\RETROSPECT\RETRORUN.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\KHOOKER.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP INSTANT DELIVERY\HPIDSCHD.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\TRAVELGUARDGDS\TRAVELGUARDGDS.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\WINDOWS\MXOALDR.EXE
C:\PROGRAM FILES\BUTTERFLY OASIS SCREENSAVER\BO1HELPER.EXE
C:\PROGRAM FILES\NOADS\NOADS.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\TRAVELGUARDGDS\TGUARDTEXTVIEWER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\LMGDSFNC.EXE
C:\WINDOWS\SYSTEM\LMGDSINT.EXE
C:\WINDOWS\SYSTEM\LMIETOOL.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_5_0.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {CE7C3CF0-4B15-11D1-ABED-709549C10000} - (no file)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_5_0.DLL
O3 - Toolbar: (no name) - {CC90CDA0-74A0-45b4-80EF-D89CA8C249B8} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\SYSTEM\khooker.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [hpidschd.exe -log – -log] "C:\Program Files\Hewlett-Packard\HP Instant Delivery\hpidschd.exe"
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [Travel Guard GDS Interface] C:\PROGRAM FILES\TRAVELGUARDGDS\TRAVELGUARDGDS.exe
O4 - HKLM\..\Run: [BookingBuilder GDS Interface] C:\WINDOWS\SYSTEM\LMGDSInt.EXE
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\MAXTOR\ONETOUCH\UTILS\ONETOUCH.EXE
O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [BO1HelperStartUp] C:\PROGRAM FILES\BUTTERFLY OASIS SCREENSAVER\BO1HELPER.EXE /partner BO1
O4 - HKLM\..\Run: [bpcpost.exe] C:\WINDOWS\SYSTEM\bpcpost.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - HKLM\..\RunServices: [Retrospect Launcher] C:\PROGRAM FILES\DANTZ\RETROSPECT\RETRORUN.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Firefly] "C:\Program Files\VoipNetConnect\VoipNetConnect.exe"
O4 - HKCU\..\Run: [BookingBuilder GDS Interface] C:\WINDOWS\SYSTEM\LMGDSInt.EXE
O4 - HKCU\..\Run: [NoAds] "C:\PROGRAM FILES\NOADS\NOADS.EXE"
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra 'Tools' menuitem: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
Hello walkingshores , Welcome to the forum.

This is what I suggest you do.

Click Start> Control Panel> Add/Remove Programs and see if KB891711 is listed. If listed, remove it.

Next:
Click Start> Run> type in Msconfig
Look in Startup and see if KB891711 is listed. If so, uncheck it.

Reboot:



Download CWShredder from my signature below. Unzip it on the desktop.
Open CWShredder and with ALL other windows closed, click fix.


Go here and run at least one of the online scans, allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.

Next:

Even if you've already run these, make SURE they're up-to-date and run per instructions.

Make sure you have the up-to-date versions of Spybot V 1.3 and Ad-aware SE Build 1.05 . All are free and available below.

Download Spybot, install and update. Then download Ad-aware, install, and update.

Spybot:

Install the program and launch it.

Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

Ad-Aware FULL SCAN:

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode check Perform full system scan.
Next deselect Search for negligible risk entries.
Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
This is his new hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 8:05:26 AM, on 4/14/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\PROGRAM FILES\DANTZ\RETROSPECT\RETRORUN.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP INSTANT DELIVERY\HPIDSCHD.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\TRAVELGUARDGDS\TRAVELGUARDGDS.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\WINDOWS\MXOALDR.EXE
C:\PROGRAM FILES\BUTTERFLY OASIS SCREENSAVER\BO1HELPER.EXE
C:\WINDOWS\MXOSTRAY.EXE
C:\PROGRAM FILES\NOADS\NOADS.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\PROGRAM FILES\TRAVELGUARDGDS\TGUARDTEXTVIEWER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\LMGDSFNC.EXE
C:\WINDOWS\SYSTEM\LMGDSINT.EXE
C:\WINDOWS\SYSTEM\LMIETOOL.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_5_0.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_5_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\SYSTEM\khooker.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [hpidschd.exe -log – -log] "C:\Program Files\Hewlett-Packard\HP Instant Delivery\hpidschd.exe"
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [Travel Guard GDS Interface] C:\PROGRAM FILES\TRAVELGUARDGDS\TRAVELGUARDGDS.exe
O4 - HKLM\..\Run: [BookingBuilder GDS Interface] C:\WINDOWS\SYSTEM\LMGDSInt.EXE
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\MAXTOR\ONETOUCH\UTILS\ONETOUCH.EXE
O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [BO1HelperStartUp] C:\PROGRAM FILES\BUTTERFLY OASIS SCREENSAVER\BO1HELPER.EXE /partner BO1
O4 - HKLM\..\Run: [bpcpost.exe] C:\WINDOWS\SYSTEM\bpcpost.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - HKLM\..\RunServices: [Retrospect Launcher] C:\PROGRAM FILES\DANTZ\RETROSPECT\RETRORUN.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Firefly] "C:\Program Files\VoipNetConnect\VoipNetConnect.exe"
O4 - HKCU\..\Run: [BookingBuilder GDS Interface] C:\WINDOWS\SYSTEM\LMGDSInt.EXE
O4 - HKCU\..\Run: [NoAds] "C:\PROGRAM FILES\NOADS\NOADS.EXE"
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra 'Tools' menuitem: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O16 - DPF: {8D33B6F0-1E74-419C-BBEF-D00E976A3A5D} (WSFileIO Class 2) - https://go3f.wspan.com/secure/DLLs/WSFileIO2.cab
O16 - DPF: {CE7C3CF0-4B15-11D1-ABED-709549C10000} - https://go3f.wspan.com/secure/DLLs/IEHelper.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
I suggest you do this:

Run HijackThis again and put a check by these.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/…//www.yahoo.com

O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE


Close ALL windows and browsers except HijackThis and click "Fix checked"


1. Open My Computer
2. Right click on your hard drive that you wish to clean (C drive, for example)
3. In the context menu that opens, select properties
4. Under the general tab you should select Disk Cleanup
5. Windows will scan your drive which will take a few seconds/minutes
6. A box will display the various files you can remove.
Check all boxes except compress old files (If listed)
7. Click OK and windows will comply.

Restart your computer.

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
Should he download WinsockXPFix.exe first just in case he cannot get on the internet later or is that compatible witn WIN98 SE? I really appreciate your help. Thanks.
I don't see any reason to download WinsockFix.exe, unless he wants to, he needs to find the one for W98. The one you mentioned is for XP.
Please advise.
This is the new hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 8:10:43 AM, on 4/15/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\PROGRAM FILES\DANTZ\RETROSPECT\RETRORUN.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\KHOOKER.EXE
C:\PROGRAM FILES\HEWLETT-PACKARD\HP INSTANT DELIVERY\HPIDSCHD.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCAGENT.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\TRAVELGUARDGDS\TRAVELGUARDGDS.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\WINDOWS\MXOALDR.EXE
C:\PROGRAM FILES\BUTTERFLY OASIS SCREENSAVER\BO1HELPER.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\NOADS\NOADS.EXE
C:\WINDOWS\MXOSTRAY.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\PROGRAM FILES\TRAVELGUARDGDS\TGUARDTEXTVIEWER.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\LMGDSFNC.EXE
C:\WINDOWS\SYSTEM\LMGDSINT.EXE
C:\WINDOWS\SYSTEM\LMIETOOL.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_5_0.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHL.DLL
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN\YCOMP5_5_5_0.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\SYSTEM\khooker.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [hpidschd.exe -log – -log] "C:\Program Files\Hewlett-Packard\HP Instant Delivery\hpidschd.exe"
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\MCAFEE.COM\AGENT\McUpdate.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\MCAFEE.COM\AGENT\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\MCAFEE.COM\VSO\MCMNHDLR.EXE" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "C:\PROGRA~1\MCAFEE.COM\VSO\mcvsshld.exe"
O4 - HKLM\..\Run: [Travel Guard GDS Interface] C:\PROGRAM FILES\TRAVELGUARDGDS\TRAVELGUARDGDS.exe
O4 - HKLM\..\Run: [BookingBuilder GDS Interface] C:\WINDOWS\SYSTEM\LMGDSInt.EXE
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\MAXTOR\ONETOUCH\UTILS\ONETOUCH.EXE
O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [BO1HelperStartUp] C:\PROGRAM FILES\BUTTERFLY OASIS SCREENSAVER\BO1HELPER.EXE /partner BO1
O4 - HKLM\..\Run: [bpcpost.exe] C:\WINDOWS\SYSTEM\bpcpost.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [McVsRte] C:\PROGRA~1\MCAFEE.COM\VSO\mcvsrte.exe /embedding
O4 - HKLM\..\RunServices: [Retrospect Launcher] C:\PROGRAM FILES\DANTZ\RETROSPECT\RETRORUN.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
O4 - HKCU\..\Run: [Firefly] "C:\Program Files\VoipNetConnect\VoipNetConnect.exe"
O4 - HKCU\..\Run: [BookingBuilder GDS Interface] C:\WINDOWS\SYSTEM\LMGDSInt.EXE
O4 - HKCU\..\Run: [NoAds] "C:\PROGRAM FILES\NOADS\NOADS.EXE"
O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra 'Tools' menuitem: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O16 - DPF: {8D33B6F0-1E74-419C-BBEF-D00E976A3A5D} (WSFileIO Class 2) - https://go3f.wspan.com/secure/DLLs/WSFileIO2.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
Good Job :thumbup:

Log looks good :D :thumbup: How is it running any issues?


Do the following:
In Windows, on the Windows desktop, double-click the My Computer icon.

On the Tools menu, click Folder Options.
On the View tab, check Hide file extensions for known file types.

Check Hide protected operating system files. Then, under the "Hidden files" folder, uncheck Show hidden files and folders.
If you see a warning message, click Yes.
Click Apply.
Click OK.




If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D
Arthur still has problems using different software programs including Word Perfect. I think now that his hard drive is unhealthy. :thumbdown: However, we appreciate your help. Thanks for everything. :D
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