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Assisting An Associate With Pc Problems

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Post #1
Logfile of HijackThis v1.99.1
Scan saved at 6:00:06 PM, on 3/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\WINDOWS\security\acabr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\mstptdll.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Dell AIO Printer A940\dlbabmon.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\John\LOCALS~1\Temp\Temporary Directory 4 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.charter.msn.com/
F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe
O2 - BHO: 12Ghosts Popup-Killer - {00000000-0007-5041-4354-0020e48020af} - C:\Program Files\12Ghosts\12popup.dll
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: jimmyhelp.CBrowserHelper - {4A8FB3EA-1394-4FB2-93DE-00AD0B97C89D} - C:\WINDOWS\nmzfjrfx.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: CATLEvents Object - {68132581-10F2-416E-B188-4E648075325A} - C:\DOCUME~1\John\LOCALS~1\Temp\vrscca.dat
O2 - BHO: jimmyhelp.CBrowserHelper - {90CDA811-E03F-4D24-953D-0B23A306797C} - C:\WINDOWS\fcvkprzk.dll
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - (no file)
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll
O2 - BHO: (no name) - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - (no file)
O2 - BHO: CATLEvents Object - {D487068E-9B04-4FE5-8A83-08344F800BF5} - C:\DOCUME~1\John\LOCALS~1\Temp\cbdoten.dat (file missing)
O2 - BHO: (no name) - {D48D01C1-8CCE-4AD7-B856-A3E014B794D6} - C:\Program Files\ClearSearch\ClearSearch.dll (file missing)
O2 - BHO: jimmyhelp.CBrowserHelper - {E6125C0D-5254-4641-8402-5EEB213E69F4} - C:\WINDOWS\zqpz.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O2 - BHO: CATLEvents Object - {FF4D5071-EE0E-4DCA-BC1C-D776B0F2276E} - C:\DOCUME~1\John\LOCALS~1\Temp\rbaca.dat
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Dell AIO Printer A940] "C:\Program Files\Dell AIO Printer A940\dlbabmgr.exe"
O4 - HKLM\..\Run: [JWEO] C:\WINDOWS\JWEO.exe
O4 - HKLM\..\Run: [WGM] C:\WINDOWS\WGM.exe
O4 - HKLM\..\Run: [fzNcd.exe] c:\windows\system32\fzNcd.exe
O4 - HKLM\..\Run: [8JxL] C:\windows\system32\8JxL.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Breg] "C:\Program Files\Common Files\Java\bptre.exe"
O4 - HKLM\..\Run: [w3mP38h] mstptdll.exe
O4 - HKLM\..\Run: [BPCv2] c:\Program Files\bpc_search\bpcv2.exe
O4 - HKLM\..\RunOnce: [*acabr] C:\WINDOWS\security\acabr.exe rerun
O4 - HKLM\..\RunOnce: [BPCv2_re] c:\Program Files\Common Files\Java\bpc2_re_inst.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [h05FRUNmW] dx7cp32r.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: IEToolbarCab - http://www.dailytoolbar.com/DailyToolbar.CAB
O16 - DPF: {CEFB7B49-9652-464F-8AFD-A577C0500F39} - http://akamai.downloadv3.com/binaries/P2EC…04a_pack_XP.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} - http://cabs.roings.com/cabs/budicon.cab
O20 - Winlogon Notify: acabr - C:\DOCUME~1\John\LOCALS~1\Temp\rbaca.dat
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe (file missing)

This computer is very sluggish. I've removed over 30 trojans, and 668 adware's. This pc needs help.
Post #2
Hi RustyKeys!

I'm 'KotaGuy and I will be helping you with your HijackThis log.

First, you need to run HijackThis from it's own directory and not a Temp directory, rar/zip, CD, etc as it won't create the backup files. Please move it to it's own directory(eg: C:\Program Files\HJT\HijackThis.exe). This is extremely important!

I'd like you to do a few online scans at TrendMicro Housecall, eTrust AntiVirus Web Scanner, and Windows Security Trojan Scan.

Let them fix anything they find, rebooting between each scan.

I noticed you have Spybot installed… good. If you don't have Ad-Aware installed, please download and install it from here.

Make sure both programs are updated. Visit this page for proper configuration of both programs. Scan with each letting them fix whatever they find. Reboot between each scan.

Once that is done, with only HijackThis running, scan and post a new log please.
Post #3
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