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Spyware / Malware / Virus Removal

Got It I Think

4 min read

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Post #1
Logfile of HijackThis v1.99.1
Scan saved at 10:56:43 AM, on 3/12/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Saitek\Software\SaiSmart.exe
C:\Program Files\Saitek\Software\Profiler.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDTServ.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
C:\Program Files\Belkin Bulldog Plus\MUPS.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\r_server.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Belkin Bulldog Plus\upsd.exe
C:\unzipped\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: WebFerret - {A58686ED-FC46-44C3-95C6-4A812AB776F1} - C:\Program Files\FerretSoft\WebFerret\FerretBand.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [SaiSmart] C:\Program Files\Saitek\Software\SaiSmart.exe
O4 - HKLM\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDTServ.exe
O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
O4 - HKCU\..\Run: [EPSON Stylus COLOR 777] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S00IC2.EXE /A "C:\WINDOWS\System32\E_S56.tmp"
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
O4 - Global Startup: MUPS.lnk = C:\Program Files\Belkin Bulldog Plus\MUPS.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093815684718
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINDOWS\System32\r_server.exe" /service (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: UPS - UPSentry Service (UPSentry_Smart) - Delta - C:\Program Files\Belkin Bulldog Plus\upsd.exe
Post #3
Hello blindwizard , Welcome to the forum.

This is what I suggest you do.

Download CWShredder from my signature below. Unzip it on the desktop.
Open CWShredder and with ALL other windows closed, click fix.


Go here and run at least one of the online scans, allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.

Next:

Even if you've already run these, make SURE they're up-to-date and run per instructions.

Make sure you have the up-to-date versions of Spybot V 1.3 and Ad-aware SE Build 1.05 . All are free and available below.

Download Spybot, install and update. Then download Ad-aware, install, and update.

Spybot:

Install the program and launch it.

Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

Ad-Aware FULL SCAN:

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode check Perform full system scan.
Next deselect Search for negligible risk entries.
Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
Post #4
LDTate, let me first thatnk you for your quick response and help. I did everything per your instructions and here is the new , Logfile of HijackThis v1.99.1
Scan saved at 12:27:51 PM, on 3/12/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Saitek\Software\SaiSmart.exe
C:\Program Files\Saitek\Software\Profiler.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDTServ.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
C:\Program Files\Belkin Bulldog Plus\MUPS.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\r_server.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Belkin Bulldog Plus\upsd.exe
C:\WINDOWS\System32\wuauclt.exe
C:\unzipped\hijackthis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: WebFerret - {A58686ED-FC46-44C3-95C6-4A812AB776F1} - C:\Program Files\FerretSoft\WebFerret\FerretBand.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [SaiSmart] C:\Program Files\Saitek\Software\SaiSmart.exe
O4 - HKLM\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDTServ.exe
O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
O4 - HKCU\..\Run: [EPSON Stylus COLOR 777] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S00IC2.EXE /A "C:\WINDOWS\System32\E_S56.tmp"
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
O4 - Global Startup: MUPS.lnk = C:\Program Files\Belkin Bulldog Plus\MUPS.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093815684718
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINDOWS\System32\r_server.exe" /service (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: UPS - UPSentry Service (UPSentry_Smart) - Delta - C:\Program Files\Belkin Bulldog Plus\upsd.exe

og
Post #5
You need to update both Windows XP and Internet Explorere as they are both well behind in updates. They are both missing Service Pack 1 which is leaving you open to all kinds of problems.

I DO NOT suggest you go to Service Pack 2, at this time.

Service Pack 1 for XP

http://www.microsoft.com/windowsxp/downloa…p1/default.mspx

Service Pack 1 for Internet Explorer.

http://www.microsoft.com/windows/ie/downlo…p1/default.mspx

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
Post #6
ok LDTate, see if i got this right for ya, thanks again
Logfile of HijackThis v1.99.1
Scan saved at 2:09:00 PM, on 3/12/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\r_server.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Belkin Bulldog Plus\upsd.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Saitek\Software\SaiSmart.exe
C:\Program Files\Saitek\Software\Profiler.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDTServ.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
C:\Program Files\Belkin Bulldog Plus\MUPS.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\unzipped\hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: WebFerret - {A58686ED-FC46-44C3-95C6-4A812AB776F1} - C:\Program Files\FerretSoft\WebFerret\FerretBand.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [SaiSmart] C:\Program Files\Saitek\Software\SaiSmart.exe
O4 - HKLM\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDTServ.exe
O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
O4 - HKCU\..\Run: [EPSON Stylus COLOR 777] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S00IC2.EXE /A "C:\WINDOWS\System32\E_S56.tmp"
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe
O4 - Global Startup: MUPS.lnk = C:\Program Files\Belkin Bulldog Plus\MUPS.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_06\bin\npjpi142_06.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1093815684718
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINDOWS\System32\r_server.exe" /service (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: UPS - UPSentry Service (UPSentry_Smart) - Delta - C:\Program Files\Belkin Bulldog Plus\upsd.exe
Post #7
Good Job :thumbup:


Log looks good :D :thumbup: How is it running any issues?

Note: This will remove all previous Restore Points

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn it back on.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Remove the Check Turn off System Restore.
Click Apply, and then click OK.

Click Start> My Computer, select the Tools menu and then Folder Options, after the new window appears select the View tab…]
This time select the: Restore Defaults
Select: Apply, and click OK




If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D
Post #8
LDTate, thank you so much for your help my pc is running perfect and you will be seeing a donation. Thanks again!!!. PS: What do you folks think about the sunbelt counterspy program? I found this forum and the spyware program in the pcworld magazine, im glad i subscribe.
Post #9

LDTate, thank you so much for your help my pc is running perfect and you will be seeing a donation. Thanks again!!!.

Great job :thumbup:

You're more then welcome.
Glad we were able to help :wavey:





PS: What do you folks think about the sunbelt counterspy program? I found this forum and the spyware program in the pcworld magazine, im glad i subscribe

I'll have to check it out :thumbup:
Post #12
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