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Spyware / Malware / Virus Removal

Startpage Problems

20 min read

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You can use windows sfc (system file checker) You'd need your Windows CD to make this work. This will fix any corrupt files
Click Start> Run> type sfc /scannow Note the space.
double click My Computer -> Tools -> Folder Options -> View -> "uncheck" Hide protected operating system files. now try it again.
There is no "Tools" listed in the My Computer folder. The only "folder options" thing I see is under Start->Settings->Folder Options, and "hide protected operating system files" isn't listed under it.
OK. Lets try it this way. 1. Click Start, point to Programs, point to Accessories, point to System Tools, click System Information, and then click System File Checker on the Tools menu. 2. Click one of the following options: Scan For Altered Files 3. Click Settings, choose the configuration you want to use in System File Checker Settings, click OK, and then click Start.
Okay, it found a corrupted file (setupx.dll) in the WINDOWS\SYSTEM folder and restored it. There were two options under settings, to check for changed files and deleted files, but I didn't select them. Should I have? And should I restart the machine and see what happens?
Nope, the problem wasn't fixed after either try. And I just connected to the internet with that machine, and got another warning: StartPage-DU.dll.dr infected another file (DCCLDA.DLL), and VirusScan cleaned and deleted it.
Hey, sorry, the download took over an hour (stupid dial-up connection), and the scan took another half hour after that. The results were the same: no viruses were found. Thanks again for all of your help tonight. Looking forward to hearing from you tomorrow.

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