flyer1011
Topic Starter
Spyware / Malware / Virus Removal
Help
4 min read
alsocom
Hello flyer1011 and welcome to TomCoyote. 
Download FxAgentB.exe from HERE and save it to your desktop. After downloading, double-click the FxAgentB file to run it and the program will scan your entire hard drive - this may take a while. When it is done, it will generate a log file called FxAgentB.log - save that information as you will need to paste it here later. Reboot when done.
Next click HERE to download CWShredder and run it, hit 'fix' as opposed to 'scan only'. If you already have CWShredder, click 'Check for update' and make sure you are running version 2.13. Reboot when done.
Then click HERE to download Ad-Aware SE and install. Before scanning click on "check for updates now" to make sure you have the latest reference file. Click "Start", select "Perform Full System scan" and "Next" to start the scan. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?". Reboot when done.
Please update to HijackThis 1.99.1. (Open HijackThis and click config.. < Misc. Tools and click Check for Update Online.)
Scan with HijackThis and post a new log here, together with the FxAgentB log.
Download FxAgentB.exe from HERE and save it to your desktop. After downloading, double-click the FxAgentB file to run it and the program will scan your entire hard drive - this may take a while. When it is done, it will generate a log file called FxAgentB.log - save that information as you will need to paste it here later. Reboot when done.
Next click HERE to download CWShredder and run it, hit 'fix' as opposed to 'scan only'. If you already have CWShredder, click 'Check for update' and make sure you are running version 2.13. Reboot when done.
Then click HERE to download Ad-Aware SE and install. Before scanning click on "check for updates now" to make sure you have the latest reference file. Click "Start", select "Perform Full System scan" and "Next" to start the scan. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?". Reboot when done.
Please update to HijackThis 1.99.1. (Open HijackThis and click config.. < Misc. Tools and click Check for Update Online.)
Scan with HijackThis and post a new log here, together with the FxAgentB log.
flyer1011
Hi ALSOCOM,
Thanks for the help I did as you suggested here are both logs once again thanks.
Logfile of HijackThis v1.99.1
Scan saved at 3:02:12 PM, on 3/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Documents and Settings\Lotnik\My Documents\hijackthis\HijackThis.exe
C:\DOCUME~1\Lotnik\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Lotnik\LOCALS~1\Temp\se.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Lotnik\LOCALS~1\Temp\se.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.yahoo.com/"); (C:\Program Files\Netscape\Users\flyer1011\prefs.js)
O2 - BHO: (no name) - {90694C14-8269-48C4-851B-68E6C65F493E} - C:\WINDOWS\system32\mgj.dll
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\Lotnik\LOCALS~1\Temp\se.dll,DllInstall
O18 - Filter: text/html - {505AAC8F-771D-49C3-BFA1-C0E2E7E2E737} - C:\WINDOWS\system32\mgj.dll
O18 - Filter: text/plain - {505AAC8F-771D-49C3-BFA1-C0E2E7E2E737} - C:\WINDOWS\system32\mgj.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
Symantec Backdoor.Agent.B Removal Tool 1.0.1.2
C:\System Volume Information: (not scanned)
Backdoor.Agent.B has not been found on your computer.
alsocom
You may want to print out these instructions or save them to your desktop as a text file with Notepad because we will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet.
Step 1
Reboot the computer into Safe Mode (tap F8 during bootup, use arrow keys to select Safe Mode, then hit 'enter').
Step 2
Open HijackThis, run a scan, then check the following:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Lotnik\LOCALS~1\Temp\se.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Lotnik\LOCALS~1\Temp\se.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {90694C14-8269-48C4-851B-68E6C65F493E} - C:\WINDOWS\system32\mgj.dll
O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\Lotnik\LOCALS~1\Temp\se.dll,DllInstall
O18 - Filter: text/html - {505AAC8F-771D-49C3-BFA1-C0E2E7E2E737} - C:\WINDOWS\system32\mgj.dll
O18 - Filter: text/plain - {505AAC8F-771D-49C3-BFA1-C0E2E7E2E737} - C:\WINDOWS\system32\mgj.dll
With all other programs and browsers closed, click fix checked.
Step 3
Please set your computer to show all files.
* Double-click My Computer.
* Click the Tools menu, and then click Folder Options.
* Click the View tab.
* Clear "Hide file extensions for known file types."
* Under the "Hidden files" folder, select "Show hidden files and folders."
* Clear "Hide protected operating system files."
* Click Apply, and then click OK.
Step 4
Please delete the following files:
C:\WINDOWS\system32\mgj.dll
C:\DOCUMENTS AND SETTINGS\Lotnik\LOCAL SETTINGS\Temp\se.dll
Step 5
Reboot normally and scan with HijackThis. Post the new log as a reply to this thread.
Please let us know of any complications and how the computer is behaving.
Step 1
Reboot the computer into Safe Mode (tap F8 during bootup, use arrow keys to select Safe Mode, then hit 'enter').
Step 2
Open HijackThis, run a scan, then check the following:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Lotnik\LOCALS~1\Temp\se.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Lotnik\LOCALS~1\Temp\se.dll/sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
O2 - BHO: (no name) - {90694C14-8269-48C4-851B-68E6C65F493E} - C:\WINDOWS\system32\mgj.dll
O4 - HKLM\..\Run: [sp] rundll32 C:\DOCUME~1\Lotnik\LOCALS~1\Temp\se.dll,DllInstall
O18 - Filter: text/html - {505AAC8F-771D-49C3-BFA1-C0E2E7E2E737} - C:\WINDOWS\system32\mgj.dll
O18 - Filter: text/plain - {505AAC8F-771D-49C3-BFA1-C0E2E7E2E737} - C:\WINDOWS\system32\mgj.dll
With all other programs and browsers closed, click fix checked.
Step 3
Please set your computer to show all files.
* Double-click My Computer.
* Click the Tools menu, and then click Folder Options.
* Click the View tab.
* Clear "Hide file extensions for known file types."
* Under the "Hidden files" folder, select "Show hidden files and folders."
* Clear "Hide protected operating system files."
* Click Apply, and then click OK.
Step 4
Please delete the following files:
C:\WINDOWS\system32\mgj.dll
C:\DOCUMENTS AND SETTINGS\Lotnik\LOCAL SETTINGS\Temp\se.dll
Step 5
Reboot normally and scan with HijackThis. Post the new log as a reply to this thread.
Please let us know of any complications and how the computer is behaving.
flyer1011
Hi ,
Did all as sugggested here's the log again,
by the way could not find that C:\windows\system32\mgj.dll
Thanks again.Logfile of HijackThis v1.99.1
Scan saved at 7:36:33 PM, on 3/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Lotnik\My Documents\hijackthis\HijackThis.exe
N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.yahoo.com/"); (C:\Program Files\Netscape\Users\flyer1011\prefs.js)
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
alsocom
Your new log is clean.:)
I see that you are not running any Antivirus or Firewall on your computer. This is not good as you are very vulnerable to reinfection. Here are links to very good programs.
AVG AntiVirus - Free antivirus program if you currently are not using one.
ZoneAlarm - Free firewall program if you currently are not using one.
Now that everything is fixed, I suggest that you get these programs to help keep the computer clean:
Spyware Blaster - Blocks bad ActiveX items from installing on your computer.
SpywareGuard - Real-time protection from spyware installation attempts
ie-spyad - Puts over 8,000 bad URLs into your restricted sites for Internet Explorer.
Google Toolbar - Blocks many unwanted pop-ups in Internet Explorer.
Firefox - Safer alternative to the Internet Explorer web browser.
Here are three very good and free malware scanners:
Spybot Search and Destroy 1.3
AdAware SE v1.05
Set-up Instructions for Spybot S&D; and Adaware SE
A2 Squared
Update these regularly.
You may also want to read "How did I get infected in the first place"
Be sure to keep Windows and your Anti-virus updated.
I'll leave this topic open for a few days to make sure nothing comes back.
I see that you are not running any Antivirus or Firewall on your computer. This is not good as you are very vulnerable to reinfection. Here are links to very good programs.
AVG AntiVirus - Free antivirus program if you currently are not using one.
ZoneAlarm - Free firewall program if you currently are not using one.
Now that everything is fixed, I suggest that you get these programs to help keep the computer clean:
Spyware Blaster - Blocks bad ActiveX items from installing on your computer.
SpywareGuard - Real-time protection from spyware installation attempts
ie-spyad - Puts over 8,000 bad URLs into your restricted sites for Internet Explorer.
Google Toolbar - Blocks many unwanted pop-ups in Internet Explorer.
Firefox - Safer alternative to the Internet Explorer web browser.
Here are three very good and free malware scanners:
Spybot Search and Destroy 1.3
AdAware SE v1.05
Set-up Instructions for Spybot S&D; and Adaware SE
A2 Squared
Update these regularly.
You may also want to read "How did I get infected in the first place"
Be sure to keep Windows and your Anti-virus updated.
I'll leave this topic open for a few days to make sure nothing comes back.
flyer1011
Hi Alan,
I did all your sugggestions computer seems to run fine ,
thanks for your help.
Take care
George
alsocom
Your welcome. Glad it is working better for you now. 
alsocom
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