Please Help

I used ad aware and found over 1000 spyware on my computer. I had to delete these in small groups. As I rescan I keep finding more. Could you please help me get my computer back. Thank you in advance
Logfile of HijackThis v1.99.0
Scan saved at 7:25:25 PM, on 2/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\rdynqh.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\America Online 7.0b\aoltray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Corel\Graphics9\Register\Remind32.exe
C:\Documents and Settings\Chris Sitler\Desktop\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGrab.dll
O2 - BHO: (no name) - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - (no file)
O2 - BHO: (no name) - {FFFFDA2C-A0D5-4D60-8EE1-1B7F8929E24D} - C:\Program Files\Lycos\sst.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ggjnqsb] C:\WINDOWS\System32\elfydi.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [jib] C:\WINDOWS\jib.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB002" /M "Stylus CX5400"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IYGgndxN] C:\WINDOWS\rdynqh.exe
O4 - HKLM\..\Run: [¢‰¸K0¨4W
}ïÁzî[8C:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\rdynqh.exe
O4 - HKLM\..\Run: [¢‰¸K0Ô@ÔÁß]§ú"ü‰üžiC:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\rdynqh.exe
O4 - HKLM\..\Run: [¢‰¸K0¨4W
}ïÁzîžigÝC:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\rdynqh.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKCU\..\Run: [dlmMgr] "C:\Program Files\Common Files\Adobe\ESD\AdobeDownloadManager.exe" restart=1
O4 - Startup: Corel Registration.lnk = C:\Program Files\Corel\Graphics9\Register\Remind32.exe
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0b\aoltray.exe
O4 - Global Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (HKCU)
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha…v45/yacscom.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Hello workinmom03 , Welcome to the TC.

This is what I suggest you do.


Click Start>Settings>Control Panel> Add/Remove Programs and remove ISTsvc

Next:

Download CWShredder from my signature below. Unzip it on the desktop.
Open CWShredder and with ALL other windows closed, click fix.


Go here and run at least one of the online scans, allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.

Next:

Even if you've already run these, make SURE they're up-to-date and run per instructions.

Make sure you have the up-to-date versions of Spybot V 1.3 and Ad-aware SE Build 1.05 . All are free and available below.

Download Spybot, install and update. Then download Ad-aware, install, and update.

Spybot:

Install the program and launch it.

Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.



Scanning With Ad-Aware SE :

1. Download and Install Ad-Aware SE, keeping the default options. However, some of the settings will need to be changed before your first scan

2.Close ALL windows except Ad-Aware SE

3. Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.

4. Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window

1) In the ‘General’ window make sure the following are selected in green:
*Automatically save log-file
*Automatically quarantine objects prior to removal
*Safe Mode (always request confirmation)

Under Definitions:
*Prompt to udate outdated definitions - set the number of days


2) Click on the ‘Scanning’ button on the left and select in green :

Under Driver, Folders & Files:
*Scan Within Archives

Under Select drives & folders to scan -
*choose all hard drives

Under Memory & Registry: all green
*Scan Active Processes
*Scan Registry
*Deep Scan Registry
*Scan my IE favorites for banned URL’s
*Scan my Hosts file


3) Click on the ‘Advanced’ button on the left and select in green:

Under Shell Integration:
*Move deleted files to recycle bin

Under Logfile Detail Level: (all green)
*include addtional object information
*DESELECT - include negligible objects information
*include environment information

Under Alternate Data Streams:
*Don't log streams smaller than 0 bytes
*Don't log ADS with the following names: CA_INOCULATEIT


4) Click the ‘Tweak’ button and select in green:

Under the ‘Scanning Engine’:
*Unload recognized processes during scanning
*Scan registry for all users instead of current user only


Under the ‘Cleaning Engine’:
*Let Windows remove files in use at next reboot


Under the Log Files:
*Include basic Ad-aware SE settings in logfile
*Include additional Ad-aware SE settings in logfile
*Please do not check or make green: Include Module list in logfile


5. Click on ‘Proceed’ to save the settings.

6. Click ‘Start’

*Choose:'Perform Full System Scan'
*DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.

7. Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.

8. If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window

9. Save the log file when it asks and then click ‘finish’

10. REBOOT to complete the removal of what Ad-Aware SE found



"copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.

I used ad aware and found over 1000 spyware on my computer. I had to delete these in small groups. As I rescan I keep finding more. Could you please help me get my computer back. Thank you in advance
Logfile of HijackThis v1.99.0
Scan saved at 7:25:25 PM, on 2/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\rdynqh.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\America Online 7.0b\aoltray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Corel\Graphics9\Register\Remind32.exe
C:\Documents and Settings\Chris Sitler\Desktop\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGrab.dll
O2 - BHO: (no name) - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - (no file)
O2 - BHO: (no name) - {FFFFDA2C-A0D5-4D60-8EE1-1B7F8929E24D} - C:\Program Files\Lycos\sst.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ggjnqsb] C:\WINDOWS\System32\elfydi.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [jib] C:\WINDOWS\jib.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB002" /M "Stylus CX5400"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IYGgndxN] C:\WINDOWS\rdynqh.exe
O4 - HKLM\..\Run: [¢‰¸K0¨4W
}ïÁzî[8C:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\rdynqh.exe
O4 - HKLM\..\Run: [¢‰¸K0Ô@ÔÁß]§ú"ü‰üžiC:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\rdynqh.exe
O4 - HKLM\..\Run: [¢‰¸K0¨4W
}ïÁzîžigÝC:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\rdynqh.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKCU\..\Run: [dlmMgr] "C:\Program Files\Common Files\Adobe\ESD\AdobeDownloadManager.exe" restart=1
O4 - Startup: Corel Registration.lnk = C:\Program Files\Corel\Graphics9\Register\Remind32.exe
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0b\aoltray.exe
O4 - Global Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (HKCU)
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha…v45/yacscom.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

LDTate, I tried all of the steps you outlined and still have not been able to fix the computer. ISTsvc was not showing in control panel. CWShredder showed nothing. I ran AD-Aware with all of the setting you recomended. I followed up with housecall and found several troj-istbar.ac clean failed. not sure what to do next. Thanks for any more help

Logfile of HijackThis v1.99.0
Scan saved at 10:29:48 AM, on 2/5/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\WINDOWS\System32\RunDll32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\SYSTEM32\USRshutA.exe
C:\WINDOWS\SYSTEM32\USRmlnkA.exe
C:\WINDOWS\System32\wuauclt.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\America Online 7.0b\aoltray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Corel\Graphics9\Register\Remind32.exe
C:\Program Files\America Online 7.0b\waol.exe
C:\Documents and Settings\Chris Sitler\Desktop\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGrab.dll
O2 - BHO: (no name) - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FFFFDA2C-A0D5-4D60-8EE1-1B7F8929E24D} - C:\Program Files\Lycos\sst.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ggjnqsb] C:\WINDOWS\System32\elfydi.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [jib] C:\WINDOWS\jib.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB002" /M "Stylus CX5400"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NAV CfgWiz] C:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [dlmMgr] "C:\Program Files\Common Files\Adobe\ESD\AdobeDownloadManager.exe" restart=1
O4 - Startup: Corel Registration.lnk = C:\Program Files\Corel\Graphics9\Register\Remind32.exe
O4 - Startup: PowerReg SchedulerV2.exe
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0b\aoltray.exe
O4 - Global Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe
O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (HKCU)
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/cha…t/c381/chat.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/cha…v45/yacscom.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0292339E-BE7B-4AB0-84CA-5C78D8767F97}: NameServer = 205.188.146.145
O17 - HKLM\System\CS1\Services\Tcpip\..\{0292339E-BE7B-4AB0-84CA-5C78D8767F97}: NameServer = 205.188.146.145
O17 - HKLM\System\CS2\Services\Tcpip\..\{0292339E-BE7B-4AB0-84CA-5C78D8767F97}: NameServer = 205.188.146.145
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

ran several more scans with adaware and it found nothing but my computer is acting very strange. a couple of weeks ago my computer promted me to remove norton so I did. now it will not let me run it. I can also not get a complete install of turbo tax. not sure if my regristry has been damaged. If I update this will I lose all of my recent work. Thank you for all you help. this is the first time I have used this site and not sure how some things work. Thanks again

I ran hijack at checked all the items you recommended. Went into safe mode found GMT and EBATES deleted these, could not fin elfydi.exe or jib.exe.emptied all temp files when computer rebooted came up with signature error for norton. Thank you for all your help. Logfile of HijackThis v1.99.0 Scan saved at 2:34:58 PM, on 2/5/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE C:\WINDOWS\System32\svchost.exe C:\WINDOWS\wanmpsvc.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\SYSTEM32\USRmlnkA.exe C:\WINDOWS\System32\RunDll32.exe C:\Program Files\Real\RealPlayer\RealPlay.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\SYSTEM32\USRshutA.exe C:\WINDOWS\SYSTEM32\USRmlnkA.exe C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe C:\QUICKENW\QWDLLS.EXE C:\Program Files\America Online 7.0b\aoltray.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\Program Files\Corel\Graphics9\Register\Remind32.exe C:\WINDOWS\System32\wuauclt.exe C:\Documents and Settings\Chris Sitler\Desktop\HijackThis.exe C:\WINDOWS\System32\wuauclt.exe O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [USRpdA] C:\WINDOWS\SYSTEM32\USRmlnkA.exe RunServices \Device\3cpipe-USRpdA O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB002" /M "Stylus CX5400" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [NAV CfgWiz] C:\PROGRA~1\NORTON~1\Cfgwiz.exe /R O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKCU\..\Run: [dlmMgr] "C:\Program Files\Common Files\Adobe\ESD\AdobeDownloadManager.exe" restart=1 O4 - Startup: Corel Registration.lnk = C:\Program Files\Corel\Graphics9\Register\Remind32.exe O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0b\aoltray.exe O4 - Global Startup: PrecisionTime.lnk = C:\Program Files\PrecisionTime\PrecisionTime.exe O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe