Hello Haywood , Welcome to the TC.
This is what I suggest you do.
Download
CWShredder from my signature below. Unzip it on the desktop.
Open CWShredder and with
ALL other windows closed,
click fix.
Go here and run at least one of the online scans, allow them to delete whatever they find:
TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.
Next:
Even if you've already run these, make SURE they're up-to-date and run per instructions.
Make sure you have the
up-to-date versions of
Spybot V 1.3 and
Ad-aware SE Build 1.05 . All are free and available below.
Download Spybot, install and update. Then download Ad-aware, install, and update.
Spybot:
Install the program and launch it.
Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D
Close
ALL windows except Spybot S&D
Click the button to
"Search for Updates" and download and install the Updates.
Next click the button
"Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED
(RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.
Scanning With Ad-Aware SE :
1.
Download and Install Ad-Aware SE, keeping the default options.
However, some of the settings will need to be changed before your first scan
2.
Close ALL windows except Ad-Aware SE
3. Click on the
‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
4. Once the update is finished click on the
‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window
1) In the
‘General’ window make sure the following are selected in
green:
*Automatically save log-file
*Automatically quarantine objects prior to removal
*Safe Mode (always request confirmation)
Under
Definitions:
*Prompt to udate outdated definitions - set the
number of days
2) Click on the
‘Scanning’ button on the left and select in
green :
Under
Driver, Folders & Files:
*Scan Within Archives
Under
Select drives & folders to scan -
*choose all hard drives
Under
Memory & Registry: all
green
*Scan Active Processes
*Scan Registry
*Deep Scan Registry
*Scan my IE favorites for banned URL’s
*Scan my Hosts file
3) Click on the
‘Advanced’ button on the left and select in
green:
Under
Shell Integration:
*Move deleted files to recycle bin
Under
Logfile Detail Level: (all green)
*include addtional object information
*
DESELECT - include negligible objects information
*include environment information
Under
Alternate Data Streams:
*Don't log streams smaller than
0 bytes
*Don't log ADS with the following names:
CA_INOCULATEIT
4) Click the
‘Tweak’ button and select in
green:
Under the
‘Scanning Engine’:
*Unload recognized processes during scanning
*Scan registry for all users instead of current user only
Under the
‘Cleaning Engine’:
*Let Windows remove files in use at next reboot
Under the
Log Files:
*Include basic Ad-aware SE settings in logfile
*Include additional Ad-aware SE settings in logfile
*Please
do not check or make green: Include Module list in logfile
5. Click on
‘Proceed’ to save the settings.
6. Click
‘Start’
*Choose:
'Perform Full System Scan'
*
DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
7. Click
‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
8. If Ad-Aware SE finds bad entries, you will receive a
list of what it found in the window
9.
Save the log file when it asks and then click
‘finish’
10.
REBOOT to complete the removal of what Ad-Aware SE found
Now see if you can "copy/paste" a new HijackThis log file into this thread.
Also please describe how your computer behaves at the moment.
