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Hjt Error

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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I have a system with tons of problems and have run AdAware SE and Spybot. After removing all found items I run HJT and before the scan completes XP reports an error in HJT and closes the program. Any insight into this would really help. Thanks.
Hello again dinobot. Here are a couple of steps to try and run HijackThis. Follow them in order. If one step doesn't work, continue to the next step:

Step # 1

Rename HijackThis.exe to H.exe. Try a scan. If it works, post the log back here. If not, proceed to the next step.

Step # 2

Go to this link and download the 1.98 version of HijackThis.exe:

http:/www.tomcoyote.org/hjt/

Try a scan. If it works, post the log back here. If not, proceed to the next step.

Step # 3

Click here and download Itty Bitty Process Manager (IBProcMan.zip): http://www.merijn.org/files/ibprocman.zip .

Unzip it to it's own directory and try running it - it will provide a 'taskmanager' like process viewer in which you can stop running processes. Don't stop any yet, just list all that it has so I can check them and give advice. Post the list back here.

Cheers.

OT :wavey:
Hi, Thanks for the reply and advice Ver 1.98 of HijackThis worked. At present I cannot get on the internet from the infected machine and believe it or not it does not have a floppy drive, or writeable CDRom so I cannot get the log file at this time. As soon as I can I will post the log file. Thanks again, for now. Dino
Hi OT,

Here is the hijackthis log.

The biggest problems seem to "about:blank". As I mentioned I ran AdAware SE and removed 260 items. I have also run Spybot and fixed some problems. Nortons Antivirous found 17 items and those have been fixed as well. I fear that the minute I put this thing back on the internet everything will come back to haunt me.

Thanks for all your help.
Dino

Logfile of HijackThis v1.98.2
Scan saved at 4:24:51 PM, on 2/3/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\javabk.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\explorer.exe
C:\DOCUME~1\BRETT\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\yeqki.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\yeqki.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\yeqki.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\yeqki.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\yeqki.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\yeqki.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\yeqki.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {D9E4FCE9-DD60-AD26-B07D-BFB00720C50B} - C:\WINDOWS\system32\iprz32.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [apidy.exe] C:\WINDOWS\system32\apidy.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [sysfm.exe] C:\WINDOWS\system32\sysfm.exe
O4 - HKLM\..\Run: [tibs3] C:\WINDOWS\system32\tibs3.exe
O4 - HKLM\..\RunOnce: [javabk.exe] C:\WINDOWS\system32\javabk.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
Hi dinobot… if it is at all possible to keep the infected machine disconnected from the internet then that would help things.

I need to see another log then we can get started on cleaning this thing

1. Download Service Filter
2. Extract it to it's own folder. <— very important, it won't work properly if run from the zip file.
3. Click on ServiceFilter.vbs
4. A text file called POST_THIS will be in the same folder
5. Please use Edit>Select all then Edit>Copy to obtain the contents
6. Please Post them into this thread using 'Add Reply'
Hi, Here is the log you requested. The script did not recognize the services listed below. This does not mean that they are a problem. To copy the entire contents of this document for posting: At the top of this window click "Edit" then "Select All" Next click "Edit" again then "Copy" Now right click in the forum post box then click "Paste" ######################################## ServiceFilter 1.1 by rand1038 Microsoft Windows XP Home Edition Version: 5.1.2600 Service Pack 2 Feb 4, 2005 6:20:45 PM —> Begin Service Listing <— Unknown Service # 1 Service Name: NPFMntor Display Name: Norton AntiVirus Firewall Monitor Service Start Mode: Auto Start Name: LocalSystem Description: Detects installation of Symantec Firewall … Service Type: Own Process Path: "c:\program files\norton antivirus\iwp\npfmntor.exe" State: Running Process ID: 1580 Started: True Exit Code: 0 Accept Pause: False Accept Stop: True Unknown Service #2 Service Name: SAVScan Display Name: SAVScan Start Mode: Manual Start Name: LocalSystem Description: Handles Norton AntiVirus Auto-Protect Archive … Service Type: Own Process Path: "c:\program files\norton antivirus\savscan.exe" State: Stopped Process ID: 0 Started: False Exit Code: 1077 Accept Pause: False Accept Stop: False Unknown Service # 3 Service Name: SPBBCSvc Display Name: Symantec SPBBCSvc Start Mode: Auto Start Name: LocalSystem Description: Symantec … Service Type: Own Process Path: "c:\program files\common files\symantec shared\spbbc\spbbcsvc.exe" State: Running Process ID: 1220 Started: True Exit Code: 0 Accept Pause: False Accept Stop: True Unknown Service #4 Service Name: SwPrv Display Name: MS Software Shadow Copy Provider Start Mode: Manual Start Name: LocalSystem Description: Manages software-based volume shadow copies taken by the Volume Shadow Copy service. If this … Service Type: Own Process Path: c:\windows\system32\dllhost.exe /processid:{f79a1568-d6c5-4c69-a086-936cf52dbbe3} State: Stopped Process ID: 0 Started: False Exit Code: 1077 Accept Pause: False Accept Stop: False
Before we begin, please move HijackThis into a permanent folder. It is important that you run HijackThis.exe in its own folder so the backup files that HijackThis file will create will not be accidentally deleted on reboot.

Open 'My Computer', then double-click to open C:\ (or the drive letter that your Windows is installed)
In the menu bar, click File–>New–>Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis". Now you have C:\HJT\ or C:\HijackThis\ folder. Put your HijackThis.exe there.

Please go to add/remove programs and uninstall Wintools

Please save these instructions to WordPad so that you have them accessible while following the steps. You also may want to print out these directions as the Internet will not be available. You must disconnect from the internet totally, as staying connected while fixing will prevent the fix from working. Also please keep Internet Explorer closed throughout as opening it will reinstall the infection. Read through all the instructions so that you can ask any questions now, before you disconnect from the Internet.

Please continue with the next step and if you run into any problems with the current one, just keep going through the list step by step. Just be sure to let us know what the problem was when you finally reply.

Please download and open the following zip file. Double-click on the file inside the zip and when it asks you if you would like to merge the file into your registry, please answer yes. This will make sure all files are visible on your computer.
http://www.davehigham.zen.co.uk/downloads/xphidden.zip

Now download About:Buster from here

Once it is downloaded extract it to c:\aboutbuster. Do NOT use it yet

Download CWShredder from here, install it but again, don't use it yet.

Please disconnect from the Internet and unplug your modem for the duration of this fix

Reboot your computer into Safe Mode by tapping F8 while booting up and continue for the rest of the fix in SAFE MODE

Press control-alt-delete to get into the task manager and end the following processes if they exist

javabk.exe

Now you need to search for and delete the following files

C:\WINDOWS\yeqki.dll <— please search for this file without the dll extension and delete all instances of it
C:\WINDOWS\system32\iprz32.dll <— please search for this file without the dll extension and delete all instances of it
C:\WINDOWS\system32\apidy.exe
C:\PROGRA~1\COMMON~1\WinTools <— folder
C:\WINDOWS\system32\sysfm.exe
C:\WINDOWS\system32\tibs3.exe
C:\WINDOWS\system32\javabk.exe

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.

Then close all programs and windows and run hijackthis. Put a checkmark next to each of these entries and click 'fix checked' button when ready (some may be gone after uninstalling some programs):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\yeqki.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\yeqki.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\yeqki.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\yeqki.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\yeqki.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\yeqki.dll/sp.html#37049

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\yeqki.dll/sp.html#37049

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {D9E4FCE9-DD60-AD26-B07D-BFB00720C50B} - C:\WINDOWS\system32\iprz32.dll

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

O4 - HKLM\..\Run: [apidy.exe] C:\WINDOWS\system32\apidy.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [sysfm.exe] C:\WINDOWS\system32\sysfm.exe
O4 - HKLM\..\Run: [tibs3] C:\WINDOWS\system32\tibs3.exe
O4 - HKLM\..\RunOnce: [javabk.exe] C:\WINDOWS\system32\javabk.exe

Now navigate to the c:\aboutbuster directory and double-click on aboutbuster.exe When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so. Post the log file in your next reply

Run CWShredder and let it fix what it finds

Finally, run Adaware and again, let it fix what it finds.

Reboot and post a fresh log for review please
Hi,

I followed your instructions and here are the logs you asked for. In addition I ran Spybot 1.3 because there were some things that it always found and could'nt fix so I wanted to see if they were gone. Maybe they are not important but I am putting the list at the end of this post to see what you think.

Thank yo so much for all of your help, you guys are true heroes.

Dino


Logfile of HijackThis v1.99.0
Scan saved at 10:18:17 AM, on 2/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\hjt\Hijackthis 1.99.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://www.dell.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

———————————————-

Scanned at: 10:30:03 AM on: 2/6/2005


– Scan 1 —————————
About:Buster Version 4.0
Reference List : 19


Removed Data Streams:
C:\WINDOWS\KB828035.log:fptts
C:\WINDOWS\orun32.isu:ywhvg
C:\WINDOWS\Q327979.log:kjfwh
C:\WINDOWS\Q810565.log:fnkom
C:\WINDOWS\Sti_Trace.log:lyqlj


Removed 4 Random Key Entries
Attempted Clean Of Temp folder.
Pages Reset… Done!

– Scan 2 —————————
About:Buster Version 4.0
Reference List : 19


Removed Data Streams:
C:\WINDOWS\KB828035.log:fptts
C:\WINDOWS\orun32.isu:ywhvg
C:\WINDOWS\Q327979.log:kjfwh
C:\WINDOWS\Q810565.log:fnkom
C:\WINDOWS\Sti_Trace.log:lyqlj


Attempted Clean Of Temp folder.
Pages Reset… Done!

—————————————————–

THIS IS WHAT I SAVED FROM SPYBOT VER 1.3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-21-1178333799-4128356263-1824470109-500\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3

DSO Exploit: Data source object exploit (Registry change, nothing done)
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3


— Spybot - Search && Destroy version: 1.3 —
2004-05-12 Includes\Cookies.sbi
2004-05-12 Includes\Dialer.sbi
2004-05-12 Includes\Hijackers.sbi
2004-05-12 Includes\Keyloggers.sbi
2004-05-12 Includes\LSP.sbi
2004-05-12 Includes\Malware.sbi
2004-05-12 Includes\Revision.sbi
2004-05-12 Includes\Security.sbi
2004-05-12 Includes\Spybots.sbi
2004-05-12 Includes\Tracks.uti
2004-05-12 Includes\Trojans.sbi
Don't worry about the DSO exploit… it is a bug in Spybot and you can safely ignore it. Did you run hijackthis whilst you were in safe mode? If yes can you boot to normal mode and run it again and post a fresh log please
Hi, Yes, I did run SpyBot in safe mode. Here is the log from running it after a normal reboot. Funny thing, it found 5 this time and only 4 under safe mode. ——————————————————————————– DSO Exploit: Data source object exploit (Registry change, nothing done) HKEY_USERS\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3 DSO Exploit: Data source object exploit (Registry change, nothing done) HKEY_USERS\S-1-5-21-1178333799-4128356263-1824470109-1007\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3 DSO Exploit: Data source object exploit (Registry change, nothing done) HKEY_USERS\S-1-5-20\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3 DSO Exploit: Data source object exploit (Registry change, nothing done) HKEY_USERS\S-1-5-19\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3 DSO Exploit: Data source object exploit (Registry change, nothing done) HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0\1004!=W=3 — Spybot - Search && Destroy version: 1.3 — 2004-05-12 Includes\Cookies.sbi 2004-05-12 Includes\Dialer.sbi 2004-05-12 Includes\Hijackers.sbi 2004-05-12 Includes\Keyloggers.sbi 2004-05-12 Includes\LSP.sbi 2004-05-12 Includes\Malware.sbi 2004-05-12 Includes\Revision.sbi 2004-05-12 Includes\Security.sbi 2004-05-12 Includes\Spybots.sbi 2004-05-12 Includes\Tracks.uti 2004-05-12 Includes\Trojans.sbi
Don't worry about the DSO Exploit, as I said it is a bug in Spybot. Microsoft released a fix for this about 18 months ago so as long as you are upto date with your security updates then you have nothing to worry about. I was asking if you had run Hijackthis in safe mode. The hijackthis log that you posted looked like it had been done while you were in safe mode. Can you run hijackthis whilst you are in normal mode and post a fresh Hijackthis log please.
Thats ok… well your log looks clean! ;)

Sometimes this particular infection can delete some system files,

Please check for the following files using the Windows Search Engine:


control.exe

rundll32.exe

wmplayer.exe

msconfig.exe

notepad.exe

shell.dll

SDHelper.dll

If any are missing or not working properly then you can download new copies from
hereand following the instructions at that site install them where they belong for your OS.


Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program. This will restore the original deleted Hosts file.

Run an online antivirus scan at:

Trend Micro

Then reboot and post on final hijack log and let me know how things are going!
Hi,

Followed all of your instructions. The only file missing was SDhelp.dll and I restored it from the link you provided.

The system is running like its old self again (it's like getting an upgrade compared to the way it was). Thank you so much for you expert help, you and the forum are my new idols.

Here is the latest HJT log.

Logfile of HijackThis v1.99.0
Scan saved at 4:46:53 PM, on 2/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\BRETT\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

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