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Spyware / Malware / Virus Removal

Hijack This Log- Cicero

3 min read

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Post #1
Thanks in anticipation. I went to a site last night which I discovered is now fully of spyware etc. I have removed most (I think) but my microsoft antispyware vehicle keeps giving me an error warning of a BHO at start up.

I manually removed a folder called Comedy Planet and also removed comedy-planet.exe via Hijack this earlier. However, I'm still getting the warning.

Here is the log file.

Logfile of HijackThis v1.99.0
Scan saved at 7:47:54 AM, on 1/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Apps\Powercinema\PCMService.exe
C:\apps\ABoard\ABoard.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\apps\ABoard\AOSD.exe
C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\Xhrmy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\slserv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\hijackthis\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-au3.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [PCMService] "c:\Apps\Powercinema\PCMService.exe"
O4 - HKLM\..\Run: [ACTIVBOARD] c:\apps\ABoard\ABoard.exe
O4 - HKLM\..\Run: [BigPondCable] "C:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [xhrmy] C:\WINDOWS\Xhrmy.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid;=0x409
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1105157858832
O16 - DPF: {9A54032D-31F7-400D-B184-83B33BDE65FA} (MSN File Upload Control) - http://sc.groups.msn.com/controls/FileUC/MsnUpld.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O23 - Service: BigPond Broadband Cable Login - Unknown - C:\Program Files\Telstra\Cable Login\bpcService.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService - Unknown - slserv.exe (file missing)
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe

:(
Post #2
Hello Cicero and welcome to TomCoyote.

Step 1
Open HijackThis, run a scan, then check the following:

R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [xhrmy] C:\WINDOWS\Xhrmy.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

Optional items to check with HijackThis for improved performance.
Resource hog that launches common MS Office components to help speed up the launch of Office programs. Some users claim there's no difference with or without it but it isn't required anyway.
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

With all other programs and browsers closed, click fix checked.


Step 2
Please set your computer to show all files.

* Double-click My Computer.
* Click the Tools menu, and then click Folder Options.
* Click the View tab.
* Clear "Hide file extensions for known file types."
* Under the "Hidden files" folder, select "Show hidden files and folders."
* Clear "Hide protected operating system files."
* Click Apply, and then click OK.


Step 3
Reboot the computer into Safe Mode (tap F8 during bootup, use arrow keys to select Safe Mode, then hit 'enter') and delete the following files:

C:\WINDOWS\Xhrmy.exe

You'll need to search for this file with Explorer to delete.
ALCMTR.EXE


Step 4
Scan with HijackThis. Post the new log as a reply to this thread.
Post #3
Thanks very much for the response. I should have posted earlier and perhaps saved you some time. I had deleted the message R3 - Default URLSearchHook is missing after reading further at this forum. I also saw that you recommended using Trend Housecall which I have used before- I did this and there was a Trojan on my system. Although I was running Norton (up to date) this had not been detected. By that night things had got to the stage that I couldn't even get to the Internet. All my system restore points had been wiped and the computer wouldn't allow me to even make one. (I should mention that this computer is less than two weeks old, so you can imagine the frustration). Anyway, the next day I decided to restore the whole computer to factory settings- virtually reload the OS and lose all data. So, I reclaimed my computer, but didn't get back here to tell people. My apologies. However, I haven't forgotten the site amd will refer people to it when similar situations arise. Thanks very much for the help.
Post #4
Glad to hear you got the computer running better again. Feel free to post back if you have any problems in the future. I'll give you my all clean speech with recommended programs to help keep away further infections.

Now that everything is fixed, I suggest that you get these programs:

Spyware Blaster - Blocks bad ActiveX items from installing on your computer.
SpywareGuard - Real-time protection from spyware installation attempts
ie-spyad - Puts over 8,000 bad URLs into your restricted sites for Internet Explorer.
Google Toolbar - Blocks many unwanted pop-ups in Internet Explorer.
Firefox - Safer alternative to the Internet Explorer web browser.

AVG AntiVirus - Free antivirus program if you currently are not using one.
ZoneAlarm - Free firewall program if you currently are not using one.

Here are two very good and free malware scanners:

Spybot Search and Destroy 1.3
AdAware SE v1.05
Set-up Instructions for Spybot S&D and Adaware SE

If you have them already, check to make sure that they are the newest version.


Update these regularly.

You may also want to read "How did I get infected in the first place"

Be sure to keep Windows and your Anti-virus updated.
Post #5
Glad we could be of assistance. If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address) Include your post user name and detail why you need it reopened with a valid link to your post.
Any bad links or emails that are not from the original poster will be deleted without response.
Any emails without the subject "Reopen" will be deleted without being looked at.

If this is not your thread please start a New Topic.

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