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Logfile of HijackThis v1.99.0
Scan saved at 10:26:50 AM, on 1/16/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP3 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SYSTEM32\3cmlink.exe
C:\WINNT\SYSTEM32\3cshtdwn.exe
C:\WINNT\SYSTEM32\3cmlink.exe
C:\WINNT\System32\lsass2k.exe
C:\WINNT\System32\xpcphost.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [3c1807pd] C:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [lsass2k Update] lsass2k.exe
O4 - HKLM\..\Run: [Microsoft System Checkup] libsysmgr.exe
O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
O4 - HKLM\..\Run: [dpBA] C:\WINNT\imddlda.exe
O4 - HKLM\..\Run: [¢‰¸ï0/4Ã}ÜÀ<â§ÉoUC:\Program Files\ISTsvc\istsvc.exe] C:\WINNT\imddlda.exe
O4 - HKLM\..\Run: [XPCPHOST Settings] xpcphost.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\RunServices: [WSAConfiguration] wmon32.exe
O4 - HKLM\..\RunServices: [lsass2k Update] lsass2k.exe
O4 - HKLM\..\RunServices: [Microsoft System Checkup] libsysmgr.exe
O4 - HKLM\..\RunServices: [Windows Compliant] winole.exe
O4 - HKLM\..\RunServices: [XPCPHOST Settings] xpcphost.exe
O4 - HKCU\..\Run: [lsass2k Update] lsass2k.exe
O4 - HKCU\..\Run: [XPCPHOST Settings] xpcphost.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{712347F4-EA89-48C3-8F3E-A5A6E33AE341}: NameServer = 207.251.201.10 207.251.201.11
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: NT login service - Unknown - C:\WINNT\System32\libsysmgr.exe (file missing)
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
Hello Ninobie , welcome to the TC.

This is what I suggest you do.

Download CWShredder from my signature below. Unzip it on the desktop.
Open CWShredder and with ALL other windows closed, click fix.


Go here and run online scans (all), allow them to delete whatever they find:

TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan
Note any thing that can't be fixed
Reboot when done.

Next:

Even if you've already run these, make SURE they're up-to-date and run per instructions.

Make sure you have the up-to-date versions of Spybot V 1.3 and Ad-aware SE Build 1.05 . All are free and available below.

Download Spybot, install and update. Then download Ad-aware, install, and update.

Spybot:

Install the program and launch it.

Go to Start > Programs >Spybot > Search & Destroy and choose Spybot S&D

Close ALL windows except Spybot S&D
Click the button to "Search for Updates" and download and install the Updates.
Next click the button "Check for Problems"
When Spybot is complete, it will be showing "RED" (RED) entries "BLACK" entries and "GREEN" (GREEN) entries in the window
Put a check mark beside the RED (RED) entries ONLY.
Choose "Fix Selected Problems" and allow Spybot to fix the RED (RED) entries.

Ad-Aware FULL SCAN:

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode check Perform full system scan.
Next deselect Search for negligible risk entries.
Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment.
I'm on dialup, so this work is gonna take a few days to get the downloading and junk done, but I will get to it and repost the log soon. As for trying to run Housecall, I tried that Friday and it wouldn't let me, it brought up a box that says it was doing something like downloading engine updates and the download would get to 99% then bring up some sort of error box. I can give it another shot and take down exactly what the box said if you want. I downloaded something called AVG Free Edition from Grisoft.com and ran that, it found a bunch of stuff and supposedly deleted it, and I haven't seen any noticable problems since, but this log was posted afterwards so i'm still thinking this problem is not gone for good. The only real problem I am having are some popups I get once in awhile that say I need to go to Updatenow.com or something like that and there is another popup that says something like "There are new pyramid scams coming that will flood your computer with popups" and a bunch of other info. I've been very skeptical of going to this updatenow.com because I don't very much trust anything that just randomly pops up for no real reason. the popups are very seldom, and the only minor inconvenience is that they minimize World of Warcraft for a second so I can click ok, then I can maximize it again and continue playing as usual.If you want me to I can write down what the popups I have been receiving say and put that down here as well. I just had my Internet shut off the other day because they said they detected some sort of virus, and that it needed to be fixed ASAP, which is why i have been so into getting this done. I really appreciate you helping me with this, and I will work towards taking some of the step you mentioned above in the next couple days. Thanks also for making the steps very easy and well explained, as I am completely computer ignorant. Sorry to make such a long post, just wanted to get as much info out there as possible. My girlfriend initially posted this log, and her and I are working together to get this fixed.
Logfile of HijackThis v1.99.0
Scan saved at 10:25:12 AM, on 1/18/2005
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP3 (5.00.2920.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SYSTEM32\3cmlink.exe
C:\WINNT\System32\lsass2k.exe
C:\WINNT\System32\xpcphost.exe
C:\WINNT\SYSTEM32\3cshtdwn.exe
C:\WINNT\SYSTEM32\3cmlink.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\LocalNet Express 2.0\PropelAC.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:8080
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\LocalNet Express 2.0\prpl_IePopupBlocker.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINNT\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [3c1807pd] C:\WINNT\SYSTEM32\3cmlink.exe RunServices \Device\3cpipe-3c1807pd
O4 - HKLM\..\Run: [lsass2k Update] lsass2k.exe
O4 - HKLM\..\Run: [Microsoft System Checkup] libsysmgr.exe
O4 - HKLM\..\Run: [NT Logging Service] syslog32.exe
O4 - HKLM\..\Run: [XPCPHOST Settings] xpcphost.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [Propel Accelerator] "C:\Program Files\LocalNet Express 2.0\trayctl.exe" /STARTUPLAUNCH
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\RunServices: [WSAConfiguration] wmon32.exe
O4 - HKLM\..\RunServices: [lsass2k Update] lsass2k.exe
O4 - HKLM\..\RunServices: [Microsoft System Checkup] libsysmgr.exe
O4 - HKLM\..\RunServices: [Windows Compliant] winole.exe
O4 - HKLM\..\RunServices: [XPCPHOST Settings] xpcphost.exe
O4 - HKCU\..\Run: [lsass2k Update] lsass2k.exe
O4 - HKCU\..\Run: [XPCPHOST Settings] xpcphost.exe
O8 - Extra context menu item: Allow pop-ups from this site - C:\Program Files\LocalNet Express 2.0\pac-addwl.html
O8 - Extra context menu item: Refresh Pa&ge with Full Quality - C:\Program Files\LocalNet Express 2.0\pac-page.html
O8 - Extra context menu item: Refresh Pi&cture with Full Quality - C:\Program Files\LocalNet Express 2.0\pac-image.html
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{712347F4-EA89-48C3-8F3E-A5A6E33AE341}: NameServer = 207.251.201.10 207.251.201.11
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: NT login service - Unknown - C:\WINNT\System32\libsysmgr.exe (file missing)
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Ok, I did everything except for the online scans. Spybot came up with 2 things a couple different times when we ran it. Their called "Avenue A Inc." and "DSO Exploit"

Adaware didn't find anything new once I unchecked the negligible box deal you told me to deselect(I was leaving it selected and constantly wondering why new stuff was showing up, lol).
Sorry to say you'll need to do a online scan.

Click HERE . Make sure you put a Check in the Clean Box.

Be sure to make a note of anything it can't clean




Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Also please describe how your computer behaves at the moment
Ok, i'll give Housecall another shot, should I try the others in your first post if it still messes up on me? As far as the behavior of the computer, I am having no problems at all, but I just wanted to try and make sure I am rid of this problem.

Ok, i'll give Housecall another shot, should I try the others in your first post if it still messes up on me?


Yes, your system has at least one virus.

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