Spyware / Malware / Virus Removal

Adaware Freezes

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Edh Topic Starter

Post #1January 14, 2005, 5:56 PM UTC

Cannot get adaware to clean the last spyware it finds. It freezes at the end during the conditional scan. In safe mode it also freezes.

Another problem is that it wants to clean some files at the next reboot but as it freezes it seems like an endless loop.

Here is my hijackthis log. Can you help?

Thanks a lot.

Logfile of HijackThis v1.98.2
Scan saved at 12:07:24 PM, on 1/14/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\TRAYMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\WINDOWS\TEMP\TD_0001.DIR\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=www.yahoo.com
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\YCOMP5_1_6_0.DLL
O2 - BHO: MediaDir Class - {1E6F1D6A-1F20-11D4-8859-00A0CCE26836} - C:\PROGRA~1\SVAPLA~1\SVAPLA~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {017C20C1-F86F-11D8-9B25-000ACD002AE3} - C:\WINDOWS\Helper100.dll
O2 - BHO: SDWin32 Class - {39BD2783-EFF7-4F02-BC6B-71B521E31933} - C:\WINDOWS\SYSTEM\ZCKBD.DLL
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\YCOMP5_1_6_0.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: Allow popups from this web page - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\allowsite.htm
O8 - Extra context menu item: Stop popups from this web page - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\denysite.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Dell Home - {08DCFC6C-B6E4-480C-95A4-FC64F37B787E} - http://www.dellnet.com (file missing) (HKCU)
O9 - Extra button: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.exe (HKCU)
O9 - Extra 'Tools' menuitem: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.exe (HKCU)
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://3com.snap.com
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.150/11cc03219dcff672b022/netzip/RdxIE.cab
O16 - DPF: {17163BB4-107E-11D4-9B76-006097DF2317} (EABootStrap Class) - http://www.ea.com/downloads/games/common/b…trap/iegils.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Companion) - http://us.dl1.yimg.com/download.companion….ebio5_1_6_0.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://mirror.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldwinner.com/games/v51/h2hpool/h2hpool.cab
O16 - DPF: {94837F90-A2CA-4A8A-9DA0-B5438EC563EA} - http://install.wildtangent.com/cda/islandr…uncherSetup.cab

Jacee

Post #2January 14, 2005, 8:50 PM UTC last edited January 14, 2005, 8:56 PM UTC

Hi Edh,
Your using an outdated version of HJT. Please download the current version…1.99.0 from here:
http://www.merijn.org/files/hijackthis_sfx.exe

Make sure you have all programs in your startup enabled.

Then post your new HJT log

Edh

Post #3January 15, 2005, 4:18 PM UTC

Hi. Thanks for quick response. Here is my new HJT log after updating. I also checked all the startup boxes.

FYI, I managed to run adaaware by canceling before it completed and therefore deleting spyware in chunks as opposed to all at once.

Only problem remaining is that adaware is unable to delete the last remaining malaware. It says it will try at next startup but it is still unable to clear the last 21 files, even in safe mode. All of these remaining files are in c:\_restore\temp\

Thanks for your help!
Ed

Logfile of HijackThis v1.99.0
Scan saved at 11:08:56 AM, on 1/15/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\TRAYMON.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\PESTPATROL\PPMEMCHECK.EXE
C:\PROGRAM FILES\PESTPATROL\PPCONTROL.EXE
C:\PROGRAM FILES\PESTPATROL\COOKIEPATROL.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\PROGRAM FILES\SVA PLAYER\SVAPLAYER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.EXE
C:\WINDOWS\SYSTEM\DIVXCH40.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SISERVICE.EXE
C:\WINDOWS\SYSTEM\DIAIGN32.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SISPAMFILTERENGINE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SIMAILPROXYSERVER.EXE
C:\WINDOWS\DESKTOP\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=www.yahoo.com
R3 - URLSearchHook: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - C:\PROGRAM FILES\SURFSIDEKICK 2\SSKBHO.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {017C20C1-F86F-11D8-9B25-000ACD002AE3} - C:\WINDOWS\Helper100.dll
O2 - BHO: SDWin32 Class - {39BD2783-EFF7-4F02-BC6B-71B521E31933} - C:\WINDOWS\SYSTEM\ZCKBD.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\Program Files\PestPatrol\PPControl.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [BookmarkCentral] C:\PROGRA~1\ACCESS~1\BMCENT~1\BMLauncher.exe
O4 - HKLM\..\Run: [SVAPlayer] C:\Program Files\SVA Player\SVAPLAYER.EXE
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [iHatePopups.exe] "C:\Program Files\Sunbelt Software\iHatePopups\iHatePopups.exe"
O4 - HKLM\..\Run: [WebRebates0] "C:\PROGRAM FILES\WEB_REBATES\WebRebates0.exe"
O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\BXXS5.DLL,DllRun
O4 - HKLM\..\Run: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe
O4 - HKLM\..\Run: [zckbdc] C:\WINDOWS\SYSTEM\zckbdc.exe
O4 - HKLM\..\Run: [TV Media] C:\PROGRAM FILES\TV MEDIA\Tvm.exe
O4 - HKLM\..\Run: [p4mX37l] DIVXCH40.EXE
O4 - HKLM\..\Run: [SISERVICE.exe] "C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SISERVICE.exe"
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\Run: [PopUpInspector] "C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKCU\..\Run: [MSMSGS] C:\PROGRA~1\MESSEN~1\msmsgs.exe /background
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe
O4 - HKCU\..\Run: [TV Media] C:\PROGRAM FILES\TV MEDIA\Tvm.exe
O4 - HKCU\..\Run: [Y357RXJ7g] DIAIGN32.EXE
O4 - HKCU\..\RunServices: [MSMSGS] C:\PROGRA~1\MESSEN~1\msmsgs.exe /background
O4 - HKCU\..\RunServices: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\RunServices: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe
O4 - HKCU\..\RunServices: [TV Media] C:\PROGRAM FILES\TV MEDIA\Tvm.exe
O4 - HKCU\..\RunServices: [Y357RXJ7g] DIAIGN32.EXE
O4 - Startup: Check For Dope Wars Updates.lnk = C:\Program Files\Dopewars\WiseUpdt.exe
O4 - Startup: America Online 6.0 Tray Icon.lnk = C:\America Online 6.0\aoltray.exe
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: Allow popups from this web page - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\allowsite.htm
O8 - Extra context menu item: Stop popups from this web page - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\denysite.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Dell Home - {08DCFC6C-B6E4-480C-95A4-FC64F37B787E} - http://www.dellnet.com (file missing) (HKCU)
O9 - Extra button: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.exe (HKCU)
O9 - Extra 'Tools' menuitem: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.exe (HKCU)
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O14 - IERESET.INF: START_PAGE_URL=http://3com.snap.com
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.150/11cc03219dcff672b022/netzip/RdxIE.cab
O16 - DPF: {17163BB4-107E-11D4-9B76-006097DF2317} (EABootStrap Class) - http://www.ea.com/downloads/games/common/b…trap/iegils.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://mirror.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldwinner.com/games/v51/h2hpool/h2hpool.cab
O16 - DPF: {94837F90-A2CA-4A8A-9DA0-B5438EC563EA} - http://install.wildtangent.com/cda/islandr…uncherSetup.cab

Jacee

Post #4January 15, 2005, 9:32 PM UTC

Please print these instructions out, or copy to notepad, as you won't be able to refer back to them while offline and in safe mode.

Download CWshredder (stand alone), but Do Not use it yet:
http://www.intermute.com/spysubtract/cwshr…r_download.html

Backup the registry by going to Start>Run> and type ‘regedit’ without the quotes. Then on the file menu choose ‘backup registry’ in Windows 9x and ‘export’ in XP.

Download the LSPfix.txt and read the readme file.

Download LSPfix.zip or LSPfix.exe

Use this program only if you can not connect to the Internet after removing New(Dot)Net.

Next, Use 'ctrl' + 'alt' + 'del' (Three keys together) to get taskmanager. Find these processes and 'end task' them.
OR
Use the process viewer in Hijackthis, Config, Misc Tools, Process Viewer, to unload the following running processes.
SVAPLAYER.EXE
WebRebates0.exe
Ssk.exe
zckbdc.exe
Tvm.exe
DIVXCH40.EXE
DIAIGN32.EXE
WiseUpdt.exe

Now, follow these steps to remove NewDotNet:
A. Go to Start -> Control Panel.
B. Uninstall NewDotNet (New.Net) from Add/Remove Programs. Also remove:
SURFSIDEKICK 2
SVA Player
WEB_REBATES
TV Media
Dopewars

If there is no uninstall program listed for NewDotNet, then do the following:
Go to http://www.newdotnet.com/removal.html ; scroll down to Procedure 4 and follow the removal instructions.

If you can not connect to the Internet after removing New(Dot)Net, please run the LSP-Fix program downloaded earlier, and click on the "Finish" button.
***To start the LSPfix….Close all windows except LSPfix

Launch LSPfix.zip and install to its own folder, then click on LSPfix.exe. Or click on LSPfix.exe and it will launch the program.

Rescan with HJT…check these items, close all browsers/explorer windows then click 'fix checked':

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - R3 - URLSearchHook: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - C:\PROGRAM FILES\SURFSIDEKICK 2\SSKBHO.DLL

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0
\READER\ACTIVEX\ACROIEHELPER.DLL (file missing)

O2 - BHO: (no name) - {017C20C1-F86F-11D8-9B25-000ACD002AE3} - C:\WINDOWS\Helper100.dll

O2 - BHO: SDWin32 Class - {39BD2783-EFF7-4F02-BC6B-71B521E31933} - C:\WINDOWS\SYSTEM\ZCKBD.DLL

O4 - HKLM\..\Run: [BookmarkCentral] C:\PROGRA~1\ACCESS~1\BMCENT~1\BMLauncher.exe
This can be started manually when needed
http://computercops.biz/startuplist-441.html

O4 - HKLM\..\Run: [SVAPlayer] C:\Program Files\SVA Player\SVAPLAYER.EXE

O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s

O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe

O4 - HKLM\..\Run: [LoadQM] loadqm.exe

O4 - HKLM\..\Run: [WebRebates0] "C:\PROGRAM FILES\WEB_REBATES\WebRebates0.exe"

O4 - HKLM\..\Run: [bxxs5] RunDLL32.EXE C:\WINDOWS\BXXS5.DLL,DllRun

O4 - HKLM\..\Run: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe

O4 - HKLM\..\Run: [zckbdc] C:\WINDOWS\SYSTEM\zckbdc.exe

O4 - HKLM\..\Run: [TV Media] C:\PROGRAM FILES\TV MEDIA\Tvm.exe

O4 - HKLM\..\Run: [p4mX37l] DIVXCH40.EXE

O4 - HKCU\..\Run: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe

O4 - HKCU\..\Run: [TV Media] C:\PROGRAM FILES\TV MEDIA\Tvm.exe

O4 - HKCU\..\Run: [Y357RXJ7g] DIAIGN32.EXE

O4 - HKCU\..\RunServices: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe

O4 - HKCU\..\RunServices: [TV Media] C:\PROGRAM FILES\TV MEDIA\Tvm.exe

O4 - HKCU\..\RunServices: [Y357RXJ7g] DIAIGN32.EXE

O4 - Startup: Check For Dope Wars Updates.lnk = C:\Program Files\Dopewars\WiseUpdt.exe

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra button: Dell Home - {08DCFC6C-B6E4-480C-95A4-FC64F37B787E} - http://www.dellnet.com (file missing) (HKCU)

O14 - IERESET.INF: START_PAGE_URL=http://3com.snap.com

O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} (RdxIE Class) - http://207.188.7.150/11cc03219dcff672b022/netzip/RdxIE.cab
O16 - DPF: {94837F90-A2CA-4A8A-9DA0-B5438EC563EA} - http://install.wildtangent.com/cda/islandr…uncherSetup.cab

Reboot into safe mode:
Restart the computer
Immediately begin tapping the key.
Use the arrow keys to highlight Safe Mode and press the key.

Show Hidden Files and Folders
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.

Search for and delete:

C:\Program Files\SVA Player <–folder
C:\PROGRAM FILES\WEB_REBATES <–folder
C:\WINDOWS\BXXS5.DLL <–file
C:\PROGRAM FILES\SURFSIDEKICK 2 <–folder
C:\WINDOWS\SYSTEM\zckbdc.exe <–file
C:\PROGRAM FILES\TV MEDIA <–folder
DIVXCH40.EXE <–file
DIAIGN32.EXE <–file
C:\Program Files\Dopewars <–folder

Now, clean out your temp files, click on Start, then run, type %temp% and press the ok button.

This should open up the temp directory that your machine uses. Please delete all files that are found there.

Open CWshredder, click on "fix" and let it fix everything it finds.

Reboot/restart your machine. Deepscan with Ad-aware SE and Spybot s&d following the tutorials:

Install and how to use Ad-aware SE
http://www.bleepingcomputer.com/forums/ind…showtutorial=48

Install and how to use Spybot s&d
http://www.bleepingcomputer.com/forums/ind…showtutorial=43

Reboot after scanning and run a couple of online virus scans – disable system restore first:
http://www.trendmicro.com/en/security/advi…in_me_clean.htm

Online virus scans:
http://www.pandasoftware.com/activescan/co…n_principal.htm

http://housecall.trendmicro.com/

http://www.ravantivirus.com/scan/

Reboot once again and post a new log.

Edh

Post #5January 16, 2005, 10:29 PM UTC

Wow! That was a lot of work. But I believe that we got most of the bad stuff. There may still be a trojan somewhere. Can you check?

Thanks, here is my new log:

Logfile of HijackThis v1.99.0
Scan saved at 5:23:47 PM, on 1/16/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\TRAYMON.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\PESTPATROL\PPMEMCHECK.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\PESTPATROL\PPCONTROL.EXE
C:\PROGRAM FILES\PESTPATROL\COOKIEPATROL.EXE
C:\PROGRAM FILES\ADAPTEC\EASY CD CREATOR 5\DIRECTCD\DIRECTCD.EXE
C:\PROGRAM FILES\CREATIVE\SBLIVE\AUDIOHQ\AHQTB.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SISERVICE.EXE
C:\WINDOWS\SYSTEM\ICSSOSP.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SISPAMFILTERENGINE.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SIMAILPROXYSERVER.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\DESKTOP\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=www.yahoo.com
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Speed racer] C:\Program Files\Creative\PlayCenter\CTSRReg.exe
O4 - HKLM\..\Run: [AudioHQ] C:\Program Files\Creative\SBLive\AudioHQ\AHQTB.EXE
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [iHatePopups.exe] "C:\Program Files\Sunbelt Software\iHatePopups\iHatePopups.exe"
O4 - HKLM\..\Run: [SISERVICE.exe] "C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SISERVICE.exe"
O4 - HKLM\..\Run: [p4mX37l] ICSSOSP.EXE
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\Run: [PopUpInspector] "C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: Allow popups from this web page - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\allowsite.htm
O8 - Extra context menu item: Stop popups from this web page - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\denysite.htm
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.exe (HKCU)
O9 - Extra 'Tools' menuitem: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.exe (HKCU)
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {17163BB4-107E-11D4-9B76-006097DF2317} (EABootStrap Class) - http://www.ea.com/downloads/games/common/b…trap/iegils.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://mirror.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldwinner.com/games/v51/h2hpool/h2hpool.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab

Jacee

Post #6January 17, 2005, 4:56 AM UTC

Looks like we have a stubborn one…

Click on this link http://www.downloads.subratam.org/KillBox.zip to download TheKillbox by Option^Explicit. (Don't run it yet)

Press Ctrl, Alt, Del to bring up taskmanager and stop this process:
C:\WINDOWS\SYSTEM\ICSSOSP.EXE

1. Please disconnect from the internet. Rescan with HJT (Close any open windows) and check this item:
O4 - HKLM\..\Run: [p4mX37l] ICSSOSP.EXE
Click 'fix checked'

2. Extract KillBox from the zip file then double-click on Killbox.exe to run it.

3. In the "Paste Full Path of File to Delete" box, copy and paste this entry:
C:\WINDOWS\SYSTEM\ICSSOSP.EXE

4. Click on the Action menu and choose "Delete on Reboot". Click the button with the red circle with a white X in it. Click OK on the window that appears.
Then click the exit button to end the pocketkillbox program.
Restart/reboot the computer so Killbox can delete the file.

5. Open Start–> Run and type MSConfig in the 'Run' box. When the System Configuration Utility opens, click the 'Startup Tab' and make sure there is a checkmark beside each entry. Then the general tab should have the "normal startup" option checked. REBOOT when asked to by Windows to complete the change.

Once rebooted, rescan with HJT and post a new log.

Jacee

Post #7January 17, 2005, 4:07 PM UTC

Edh, I missed one step…before posting a new HJT log, please reboot into safe mode again, find the file and delete it if there:
C:\WINDOWS\SYSTEM\ICSSOSP.EXE

Then reboot normally and post a new log.

Edh

Post #8January 17, 2005, 8:13 PM UTC

Jaycee: I had run spybot and adaware before your reply and the file ICSSOSP.EXE is not there. However I still have something embedded every time I boot. It seems to be Peopleonpage or something else?

This is my current HJT log:

Logfile of HijackThis v1.99.0
Scan saved at 3:06:44 PM, on 1/17/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\PESTPATROL\PPMEMCHECK.EXE
C:\PROGRAM FILES\PESTPATROL\PPCONTROL.EXE
C:\PROGRAM FILES\PESTPATROL\COOKIEPATROL.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SISERVICE.EXE
C:\WINDOWS\SYSTEM\NVDTP.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\TRAYMON.EXE
C:\WINDOWS\SYSTEM\NPWPL.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SISPAMFILTERENGINE.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SIMAILPROXYSERVER.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\DESKTOP\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=www.yahoo.com
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [iHatePopups.exe] "C:\Program Files\Sunbelt Software\iHatePopups\iHatePopups.exe"
O4 - HKLM\..\Run: [SISERVICE.exe] "C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SISERVICE.exe"
O4 - HKLM\..\Run: [MSConfigReminder] C:\WINDOWS\SYSTEM\msconfig.exe /reminder
O4 - HKLM\..\Run: [p4mX37l] NVDTP.EXE
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\Run: [PopUpInspector] "C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKCU\..\Run: [Y357RXJ7g] NPWPL.EXE
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: Allow popups from this web page - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\allowsite.htm
O8 - Extra context menu item: Stop popups from this web page - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\denysite.htm
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.exe (HKCU)
O9 - Extra 'Tools' menuitem: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.exe (HKCU)
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {17163BB4-107E-11D4-9B76-006097DF2317} (EABootStrap Class) - http://www.ea.com/downloads/games/common/b…trap/iegils.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://mirror.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldwinner.com/games/v51/h2hpool/h2hpool.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab

Thanks for your help!
Ed

Jacee

Post #9January 17, 2005, 11:00 PM UTC

Please close all windows and browsers and run HijackThis.
In the main screen of HijackThis, access Process Manager as follows:
-Click on Config button
-Click on the Misc Tools button
-Click on Open Process Manager (This window lists all open processes running on your machine.)
-Click on each of the processes below (one at a time) to select it:

C:\WINDOWS\SYSTEM\NVDTP.EXE

C:\WINDOWS\SYSTEM\NPWPL.EXE

-Click on the Kill Process button to end each process
-Click on the Back button twice to exit Process Manager

Back on the main screen of HJT, check these items, then click 'fix checked':

O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll (file missing)

O4 - HKLM\..\Run: [p4mX37l] NVDTP.EXE
O4 - HKCU\..\Run: [Y357RXJ7g] NPWPL.EXE

O16 - DPF: {17163BB4-107E-11D4-9B76-006097DF2317} (EABootStrap Class) - http://www.ea.com/downloads/games/common/b…trap/iegils.cab

Reboot into safe mode:
Restart the computer
Immediately begin tapping the key.
Use the arrow keys to highlight Safe Mode and press the key.

Show Hidden Files and Folders
Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.
Click OK.

Go to Start>Control Panel>Add/Remove Programs, select the following, and click Remove (if found):
POP! (People on Page)
AutoUpdate

Find and delete:

C:\WINDOWS\SYSTEM\NVDTP.EXE <–file
C:\WINDOWS\SYSTEM\NPWPL.EXE <–file

"c:\Program Files\AutoUpdate\ <–folder, if found
I don't see this program running, but it looks like you haven't enabled all programs in your start up to run.

Still in Safe Mode go to C:\Windows\Temp folder.
Open the Temp folder and go to Edit>Select All, then Edit>Delete to remove the entire contents of the Temp folder.

Finally, go to Control Panel>Internet Options.
On the General tab under: Temporary Internet Files, click: Delete Files
Place a check by: Delete Offline Content when the prompt appears, and click OK.
Next, click on the Programs tab, then click: Reset Web Settings
Click Apply, then OK.

Also, empty the Recycle Bin.

Reboot to Normal mode and post a new log.

Edh

Post #10January 18, 2005, 3:59 AM UTC

Hi Jaycee. Thanks for new info. I did all you asked and here is the new log.

For your info I have un-checked the startup of the following programs as they slow down the system:

microsoft money
microsoft works
adaptec direct cd
speed racer
audioHQ
works FUD
microsoft works update detection
real tray
america online 6.0

Should I check them and let them start up to search for the virus?
Thanks,
Ed

Logfile of HijackThis v1.99.0
Scan saved at 10:49:08 PM, on 1/17/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\DEVLDR16.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\PESTPATROL\PPMEMCHECK.EXE
C:\PROGRAM FILES\PESTPATROL\PPCONTROL.EXE
C:\PROGRAM FILES\PESTPATROL\COOKIEPATROL.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SISERVICE.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\NETROPA\MULTIMEDIA KEYBOARD\TRAYMON.EXE
C:\PROGRAM FILES\NETROPA\ONSCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SISPAMFILTERENGINE.EXE
C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SIMAILPROXYSERVER.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE
C:\PROGRAM FILES\MICROSOFT WORKS\MSWORKS.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\DESKTOP\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=www.yahoo.com
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
O4 - HKLM\..\Run: [PestPatrol Control Center] C:\PROGRA~1\PESTPA~1\PPControl.exe
O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [iHatePopups.exe] "C:\Program Files\Sunbelt Software\iHatePopups\iHatePopups.exe"
O4 - HKLM\..\Run: [SISERVICE.exe] "C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATESPAM\SISERVICE.exe"
O4 - HKLM\..\Run: [devldr16.exe] C:\WINDOWS\SYSTEM\devldr16.exe
O4 - HKLM\..\Run: [PopUpInspector] "C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O8 - Extra context menu item: Allow popups from this web page - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\allowsite.htm
O8 - Extra context menu item: Stop popups from this web page - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\denysite.htm
O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.exe (HKCU)
O9 - Extra 'Tools' menuitem: iHatePopups - {D216B74A-9A2F-4025-9690-86780AA75F6E} - C:\PROGRAM FILES\SUNBELT SOFTWARE\IHATEPOPUPS\IHATEPOPUPS.exe (HKCU)
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://mirror.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldwinner.com/games/v51/h2hpool/h2hpool.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab

Jacee

Post #11January 18, 2005, 5:17 AM UTC

You did good! Your log is clean

Follow these simple steps in order to keep your computer clean and secure:

Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources
Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

A tutorial on installing & using this product can be found here:

Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers
Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

A tutorial on installing & using this product can be found here:

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

You will want to finish cleaning now by removing your restore points and starting fresh with them.
Please do this:

Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Reboot.
Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.

Really glad I was able to help and nice meeting you Edh!

Edh

Post #12January 19, 2005, 1:59 AM UTC

Thank you very much Jacee! You guys do an incredible service to all! It seems that we conquered the badaware this time. As long as the kids stop loading some of those silly games… Good luck to you and thanks again for your great help! Cheers, Ed

Jacee

Post #13January 19, 2005, 2:22 AM UTC

You're welcome

Jacee

Post #14January 19, 2005, 2:25 AM UTC

Glad we could be of assistance. If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address) Include your post user name and detail why you need it reopened with a valid link to your post.
Any bad links or emails that are not from the original poster will be deleted without response.
Any emails without the subject "Reopen" will be deleted without being looked at.

If this is not your thread please start a New Topic.

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