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Please Help-adware Found With Logs Listed

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Hello everyone. I'm a new member but I have read with great interest many of the great posts in here as a lurker. I now know I need your professional assistance as the adware I keep finding on my system redirects me to new web pages every time I open my browser. Below are my HJThis log, SpyBot log and Ad-Aware SE log. I downloaded the FxAgentB program and it found nothing and CWShredder found cws.BootConf and cws.Svchost32.

Logfile of HijackThis v1.99.0
Scan saved at 9:00:11 AM, on 1/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\blcorp\WCCSC\RegOpt\RegManServ.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\owurkq.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\blcorp\WCCSC\WinMem\WinMem.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT 1.99\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WinMem] C:\Program Files\blcorp\WCCSC\WinMem\WinMem.exe
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\aklsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\calsp.dll
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Registry Management Service - Unknown - C:\Program Files\blcorp\WCCSC\RegOpt\RegManServ.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
O23 - Service: VAIO Media Music Server (HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Music Server (UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Photo Server (UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe
O23 - Service: VAIO Media Video Server (HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Video Server (UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe


SpyBot log:

— Search result list —
Cache: Cache (353) (Cache, nothing done)


Common Dialogs: History (6 files) (Registry key, nothing done)
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU

Common hijacker: Redirected host (Redirected host, nothing done)


Common hijacker: Redirected host (Redirected host, nothing done)


Cookie: Cookie (7) (Cookie, nothing done)


CoolWWWSearch.Bootconf: Redirected host (Redirected host, nothing done)


CoolWWWSearch.Loadbat: Redirected host (Redirected host, nothing done)


CoolWWWSearch.Msconfd: Redirected host (Redirected host, nothing done)


CoolWWWSearch.Oslogo: Redirected host (Redirected host, nothing done)


CoolWWWSearch.Tapicfg: Redirected host (Redirected host, nothing done)


CoolWWWSearch.Xmlmimefilter: Redirected host (Redirected host, nothing done)


IGetNet: Redirected host (Redirected host, nothing done)


Log: Shutdown: System32\wbem\logs\wmiprov.log (Backup file, nothing done)
C:\WINDOWS\System32\wbem\logs\wmiprov.log

Log: Activity: ntbtlog.txt (Backup file, nothing done)
C:\WINDOWS\ntbtlog.txt

Log: Activity: SchedLgU.Txt (Backup file, nothing done)
C:\WINDOWS\SchedLgU.Txt

Log: Install: setupapi.log (Backup file, nothing done)
C:\WINDOWS\setupapi.log

Log: Shutdown: System32\wbem\logs\wbemess.log (Backup file, nothing done)
C:\WINDOWS\System32\wbem\logs\wbemess.log

VBouncer: Settings (Registry key, nothing done)
HKEY_USERS\S-1-5-21-3995174488-2579519877-2797410178-1005\Software\VB and VBA Program Settings\VBouncer

Virtual Bouncer: Program directory (Directory, nothing done)
C:\Program Files\VBOUNCER\

Virtual Bouncer: Cryptography services (Registry value, nothing done)
HKEY_LOCAL_MACHINE\Software\Microsoft\Cryptography\Services\DistID


— Spybot - Search && Destroy version: 1.3 —
2004-11-29 Includes\Cookies.sbi
2004-12-15 Includes\Dialer.sbi
2004-12-16 Includes\Hijackers.sbi
2004-12-15 Includes\Keyloggers.sbi
2004-05-12 Includes\LSP.sbi
2004-12-15 Includes\Malware.sbi
2004-11-29 Includes\Revision.sbi
2004-11-29 Includes\Security.sbi
2004-12-16 Includes\Spybots.sbi
2004-11-29 Includes\Tracks.uti
2004-12-15 Includes\Trojans.sbi


— System information —
Windows XP (Build: 2600) Service Pack 2
/ DataAccess: Microsoft Data Access Components KB870669
/ DataAccess: Security update for Microsoft Data Access Components
/ DataAccess: Security Update for Microsoft Data Access Components
/ DirectX / DX9 / SP1: DirectX 9 Hotfix - KB839643
/ Windows Media Player: Windows Media Player Hotfix [See KB837272 for more information]
/ Windows Media Player / SP0: Windows Media Player Hotfix [See wm828026 for more information]
/ Windows Media Player: Windows Media Update 819639
/ Windows Media Player: Windows Media Update 828026
/ Windows XP / SP2: Windows XP Service Pack 2
/ Windows XP / SP3: Windows XP Hotfix - KB834707
/ Windows XP / SP3: Windows XP Hotfix - KB873339
/ Windows XP / SP3: Windows XP Hotfix - KB885835
/ Windows XP / SP3: Windows XP Hotfix - KB885836
/ Windows XP / SP3: Windows XP Hotfix - KB886185


— Startup entries list —
Located: HK_LM:Run, ccApp
command: "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
file: C:\Program Files\Common Files\Symantec Shared\ccApp.exe
size: 71280
MD5: 22755776eccc7165ac109c381782a957

Located: HK_LM:Run, ezShieldProtector for Px
command: C:\WINDOWS\System32\ezSP_Px.exe
file: C:\WINDOWS\System32\ezSP_Px.exe
size: 40960
MD5: 2849ed071a0d83406bda342aa767f24e

Located: HK_LM:Run, HKSERV.EXE
command: C:\Program Files\Sony\HotKey Utility\HKserv.exe
file: C:\Program Files\Sony\HotKey Utility\HKserv.exe
size: 94208
MD5: e732011652d184e68628f3ac7dc46438

Located: HK_LM:Run, Logitech Utility
command: Logi_MwX.Exe
file: C:\WINDOWS\Logi_MwX.Exe
size: 19968
MD5: 290bbfaaa1ee80a4a971b86f1c5de1dd

Located: HK_LM:Run, Narrator
command: C:\WINDOWS\system32\owurkq.exe
file: C:\WINDOWS\system32\owurkq.exe
size: 33280
MD5: 61cfa0ded5666d451158c6f9a9a75854

Located: HK_LM:Run, SonyPowerCfg
command: C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
file: C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
size: 167936
MD5: d9c35ec1eae11352fe86ba72717fd991

Located: HK_LM:Run, Symantec NetDriver Monitor
command: C:\PROGRA~1\SYMNET~1\SNDMon.exe
file: C:\PROGRA~1\SYMNET~1\SNDMon.exe
size: 95456
MD5: 46462b246bcb76450178a7260617cebd

Located: HK_LM:Run, SynTPEnh
command: C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
file: C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
size: 499712
MD5: 79400ac73fa493b18507147e49fc4264

Located: HK_LM:Run, SynTPLpr
command: C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
file: C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
size: 98304
MD5: a20fca725e42b48d559b1247546d2399

Located: HK_LM:Run, URLLSTCK.exe
command: C:\Program Files\Norton Internet Security\UrlLstCk.exe
file: C:\Program Files\Norton Internet Security\UrlLstCk.exe
size: 70800
MD5: 82ad82d69906784633f51dd7ca2248d8

Located: HK_LM:Run, VAIO Update 2
command: "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
file: C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
size: 135168
MD5: c3db0253c1ad4a7eaaadef5b5fc6681e

Located: HK_CU:Run, ctfmon.exe
command: C:\WINDOWS\system32\ctfmon.exe
file: C:\WINDOWS\system32\ctfmon.exe
size: 15360
MD5: 24232996a38c0b0cf151c2140ae29fc8

Located: HK_CU:Run, LDM
command: \Program\BackWeb-8876480.exe

Located: HK_CU:Run, WinMem
command: C:\Program Files\blcorp\WCCSC\WinMem\WinMem.exe
file: C:\Program Files\blcorp\WCCSC\WinMem\WinMem.exe
size: 493056
MD5: 692ab03642e27ad315bf8eb0756a7f9d

Located: Startup (common), Acrobat Assistant.lnk
command: C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
file: C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
size: 217193
MD5: 78bfe3201ada2fe02d1e35d2488e5f55

Located: Startup (common), DataViz Inc Messenger.lnk
command: C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
file: C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
size: 24576
MD5: 4a830bbb3217ea53d731502c07abcac6

Located: Startup (common), HotSync Manager.lnk
command: C:\Program Files\Sony Handheld\HOTSYNC.EXE
file: C:\Program Files\Sony Handheld\HOTSYNC.EXE
size: 299008
MD5: 7fb566c5816d8959c9f3ab918c00cd1f

Located: Startup (common), Logitech Desktop Messenger.lnk
command: C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
file: C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
size: 450560
MD5: 475091aecf6a4dd6b3e641020a17bac8

Located: Startup (common), QuickBooks Update Agent.lnk
command: C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
file: C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
size: 724992
MD5: 6a7760249238783f8ad92f79d9c9faf9



— Browser helper object list —


— ActiveX list —
{3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine)
DPF name:
CLSID name: Office Update Installation Engine
Path: C:\WINDOWS\
Long name: opuc.dll
Short name:
Date (created): 8/27/2003 3:10:30 AM
Date (last access): 1/4/2005 9:13:42 AM
Date (last write): 8/27/2003 3:10:30 AM
Filesize: 314368
Attributes: archive
MD5: 1E32EC4A8A17B19926B49EA5F6B79A76
CRC32: E98FC293
Version: 0.11.0.0

{8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.2)
DPF name: Java Runtime Environment 1.4.2
CLSID name: Java Plug-in 1.4.2_01
description: Sun Java
classification: Legitimate
known filename: %PROGRAM FILES%\JabaSoft\JRE\*\Bin\npjava131.dll
info link:
info source: Patrick M. Kolla
Path: C:\Program Files\Java\j2re1.4.2_01\bin\
Long name: NPJPI142_01.dll
Short name: NPJPI1~1.DLL
Date (created): 8/19/2067 8:23:36 PM
Date (last access): 1/3/2005 1:11:56 PM
Date (last write): 8/19/2003 8:23:34 PM
Filesize: 65642
Attributes: archive
MD5: 0B668A48CB4845F9D9D335D99C82504C
CRC32: B9AD4E66
Version: 0.1.0.4

{9F1C11AA-197B-4942-BA54-47A8489BB47F} ()
DPF name:
CLSID name:
description: Windows Update
classification: Legitimate
known filename: %WINDIR%\System32\iuctl.dll,iuengine.dll
info link:
info source: Patrick M. Kolla

{CAFEEFAC-0014-0002-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.2)
DPF name: Java Runtime Environment 1.4.2
CLSID name: Java Plug-in 1.4.2_01
Path: C:\Program Files\Java\j2re1.4.2_01\bin\
Long name: NPJPI142_01.dll
Short name: NPJPI1~1.DLL
Date (created): 8/19/2067 8:23:36 PM
Date (last access): 1/4/2005 9:24:34 AM
Date (last write): 8/19/2003 8:23:34 PM
Filesize: 65642
Attributes: archive
MD5: 0B668A48CB4845F9D9D335D99C82504C
CRC32: B9AD4E66
Version: 0.1.0.4

{D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object)
DPF name:
CLSID name: Shockwave Flash Object
description: Macromedia Shockwave Flash Player
classification: Legitimate
known filename:
info link:
info source: Patrick M. Kolla
Path: C:\WINDOWS\system32\macromed\flash\
Long name: Flash.ocx
Short name:
Date (created): 4/8/2004 4:51:02 PM
Date (last access): 1/4/2005 9:12:16 AM
Date (last write): 6/9/2004 3:59:26 PM
Filesize: 939224
Attributes: archive
MD5: FC3E17E12C2E31FAC34B416B3DAB829F
CRC32: D1CF3A57
Version: 0.7.0.0



— Process list —
Spybot - Search && Destroy process list report, 1/4/2005 9:24:36 AM

PID: 0 ( 0) [System]
PID: 4 ( 0) System
PID: 364 ( 616) C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
PID: 480 (2360) C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
PID: 488 ( 4) \SystemRoot\System32\smss.exe
PID: 544 ( 488) csrss.exe
PID: 568 ( 488) \??\C:\WINDOWS\system32\winlogon.exe
PID: 616 ( 568) C:\WINDOWS\system32\services.exe
PID: 628 ( 568) C:\WINDOWS\system32\lsass.exe
PID: 740 ( 800) C:\Program Files\Messenger\msmsgs.exe
PID: 780 ( 616) C:\WINDOWS\System32\Ati2evxx.exe
PID: 800 ( 616) C:\WINDOWS\system32\svchost.exe
PID: 856 ( 616) svchost.exe
PID: 908 ( 616) C:\WINDOWS\System32\svchost.exe
PID: 936 ( 800) C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
PID: 992 ( 616) svchost.exe
PID: 1048 ( 616) svchost.exe
PID: 1192 ( 568) C:\WINDOWS\system32\rundll32.exe
PID: 1232 ( 616) C:\WINDOWS\system32\spoolsv.exe
PID: 1332 ( 616) C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
PID: 1352 ( 616) C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
PID: 1388 ( 616) C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
PID: 1420 ( 616) C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
PID: 1528 ( 616) C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
PID: 1548 ( 616) C:\Program Files\blcorp\WCCSC\RegOpt\RegManServ.exe
PID: 1576 ( 616) C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
PID: 1592 (2360) C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
PID: 1620 ( 616) C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
PID: 1656 ( 616) C:\WINDOWS\System32\svchost.exe
PID: 1688 ( 616) C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
PID: 1780 ( 616) wdfmgr.exe
PID: 1864 ( 616) C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
PID: 1920 ( 616) C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
PID: 1968 ( 616) C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
PID: 1980 ( 616) C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
PID: 2004 ( 616) C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
PID: 2116 ( 616) C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
PID: 2612 ( 616) alg.exe
PID: 2740 (2360) C:\Program Files\Internet Explorer\iexplore.exe
PID: 2780 (2360) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
PID: 2788 (2360) C:\Program Files\Sony\HotKey Utility\HKserv.exe
PID: 2796 (2360) C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
PID: 2804 (2360) C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
PID: 2812 (2360) C:\WINDOWS\System32\ezSP_Px.exe
PID: 2852 (2360) C:\Program Files\Common Files\Symantec Shared\ccApp.exe
PID: 2948 (2360) C:\WINDOWS\system32\ctfmon.exe
PID: 2980 (2360) C:\Program Files\blcorp\WCCSC\WinMem\WinMem.exe
PID: 2984 (2360) C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
PID: 3056 (2820) C:\Program Files\Logitech\MouseWare\system\em_exec.exe
PID: 3108 (2360) C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
PID: 3120 (2360) C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
PID: 3136 (2360) C:\Program Files\Sony Handheld\HOTSYNC.EXE
PID: 3184 (2360) C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
PID: 3336 (2788) C:\Program Files\Sony\HotKey Utility\HKWnd.exe
PID: 3508 ( 568) C:\WINDOWS\explorer.exe
PID: 3640 ( 616) C:\WINDOWS\System32\svchost.exe


— Browser start & search pages list —
Spybot - Search && Destroy browser pages report, 1/4/2005 9:24:36 AM

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Local Page
c:\windows\system32\blank.htm
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Search Page
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Start Page
http://www.yahoo.com/
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Search\CustomizeSearch
http://ie.search.msn.com/{sub_rfc1766}/srchasst/srchcust.htm
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchUrl\@
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Local Page
c:\windows\system32\blank.htm
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Search Page
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Search Bar
http://ie.search.msn.com/{sub_rfc1766}/srchasst/srchasst.htm
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Start Page
http://www.microsoft.com/isapi/redir.dll?p…er=6&ar=msnhome
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Default_Page_URL
http://www.microsoft.com/isapi/redir.dll?p…er=6&ar=msnhome
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\Default_Search_URL
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search\SearchAssistant
http://ie.search.msn.com/{sub_rfc1766}/srchasst/srchasst.htm
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Search\CustomizeSearch
http://ie.search.msn.com/{sub_rfc1766}/srchasst/srchcust.htm


— Winsock Layered Service Provider list —
Protocol 0: calsp over [aklsp.dll over [MSAFD Tcpip [TCP/IP]]]
GUID: {2A0B5C9C-F356-4B0B-8DB1-EB3E4F7A016F}
Filename: C:\WINDOWS\system32\calsp.dll

Protocol 1: calsp over [aklsp.dll over [MSAFD Tcpip [UDP/IP]]]
GUID: {2A0B5C9C-F356-4B0B-8DB1-EB3E4F7A016F}
Filename: C:\WINDOWS\system32\calsp.dll

Protocol 2: calsp over [aklsp.dll over [MSAFD Tcpip [RAW/IP]]]
GUID: {2A0B5C9C-F356-4B0B-8DB1-EB3E4F7A016F}
Filename: C:\WINDOWS\system32\calsp.dll

Protocol 3: aklsp.dll over [MSAFD Tcpip [TCP/IP]]
GUID: {1201514D-C4D2-49D2-BAAD-F2F87B65D809}
Filename: C:\WINDOWS\system32\aklsp.dll

Protocol 4: aklsp.dll over [MSAFD Tcpip [UDP/IP]]
GUID: {1201514D-C4D2-49D2-BAAD-F2F87B65D809}
Filename: C:\WINDOWS\system32\aklsp.dll

Protocol 5: aklsp.dll over [MSAFD Tcpip [RAW/IP]]
GUID: {1201514D-C4D2-49D2-BAAD-F2F87B65D809}
Filename: C:\WINDOWS\system32\aklsp.dll

Protocol 6: MSAFD Tcpip [TCP/IP]
GUID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP IP protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD Tcpip [*]


Protocol 7: MSAFD Tcpip [UDP/IP]
GUID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP IP protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD Tcpip [*]


Protocol 8: MSAFD Tcpip [RAW/IP]
GUID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP IP protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD Tcpip [*]


Protocol 9: RSVP UDP Service Provider
GUID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Filename: %SystemRoot%\system32\rsvpsp.dll
Description: Microsoft Windows NT/2k/XP RVSP
DB filename: %SystemRoot%\system32\rsvpsp.dll
DB protocol: RSVP * Service Provider

Protocol 10: RSVP TCP Service Provider
GUID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Filename: %SystemRoot%\system32\rsvpsp.dll
Description: Microsoft Windows NT/2k/XP RVSP
DB filename: %SystemRoot%\system32\rsvpsp.dll
DB protocol: RSVP * Service Provider

Protocol 11: MSAFD NetBIOS [\Device\NetBT_Tcpip_{46554835-5934-4563-8B75-8864C461FA80}] SEQPACKET 5
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 12: MSAFD NetBIOS [\Device\NetBT_Tcpip_{46554835-5934-4563-8B75-8864C461FA80}] DATAGRAM 5
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 13: MSAFD NetBIOS [\Device\NetBT_Tcpip_{135FBE41-9E13-47C0-BE21-63A56F71D948}] SEQPACKET 1
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 14: MSAFD NetBIOS [\Device\NetBT_Tcpip_{135FBE41-9E13-47C0-BE21-63A56F71D948}] DATAGRAM 1
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 15: MSAFD NetBIOS [\Device\NetBT_Tcpip_{D5262143-165E-4678-BA24-C9E33E0BEE72}] SEQPACKET 0
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 16: MSAFD NetBIOS [\Device\NetBT_Tcpip_{D5262143-165E-4678-BA24-C9E33E0BEE72}] DATAGRAM 0
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 17: MSAFD NetBIOS [\Device\NetBT_Tcpip_{71C9A585-C163-4881-88AD-BE238181AB59}] SEQPACKET 2
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 18: MSAFD NetBIOS [\Device\NetBT_Tcpip_{71C9A585-C163-4881-88AD-BE238181AB59}] DATAGRAM 2
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 19: MSAFD NetBIOS [\Device\NetBT_Tcpip_{AE3B13CD-8834-47AF-B0EC-EAEA12D19258}] SEQPACKET 3
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 20: MSAFD NetBIOS [\Device\NetBT_Tcpip_{AE3B13CD-8834-47AF-B0EC-EAEA12D19258}] DATAGRAM 3
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 21: MSAFD NetBIOS [\Device\NetBT_Tcpip_{25EB441F-11B0-4EAE-9F81-0EE003A82358}] SEQPACKET 4
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 22: MSAFD NetBIOS [\Device\NetBT_Tcpip_{25EB441F-11B0-4EAE-9F81-0EE003A82358}] DATAGRAM 4
GUID: {8D5F1830-C273-11CF-95C8-00805F48A192}
Filename: %SystemRoot%\system32\mswsock.dll
Description: Microsoft Windows NT/2k/XP NetBios protocol
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: MSAFD NetBIOS *

Protocol 23: aklsp.dll
GUID: {9FFE79E9-BFAB-49D5-B461-7A38B71A8EE8}
Filename: C:\WINDOWS\system32\aklsp.dll

Protocol 24: calsp
GUID: {CD395805-A77B-401F-B1AC-A3A409EF16BB}
Filename: C:\WINDOWS\system32\calsp.dll

Namespace Provider 0: Tcpip
GUID: {22059D40-7E9E-11CF-AE5A-00AA00A7112B}
Filename: %SystemRoot%\System32\mswsock.dll
Description: Microsoft Windows NT/2k/XP TCP/IP name space provider
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: TCP/IP

Namespace Provider 1: NTDS
GUID: {3B2637EE-E580-11CF-A555-00C04FD8D4AC}
Filename: %SystemRoot%\System32\winrnr.dll
Description: Microsoft Windows NT/2k/XP name space provider
DB filename: %SystemRoot%\system32\winrnr.dll
DB protocol: NTDS

Namespace Provider 2: Network Location Awareness (NLA) Namespace
GUID: {6642243A-3BA8-4AA6-BAA5-2E0BD71FDD83}
Filename: %SystemRoot%\System32\mswsock.dll
Description: Microsoft Windows NT/2k/XP name space provider
DB filename: %SystemRoot%\system32\mswsock.dll
DB protocol: NLA-Namespace

Ad-Aware SE log:

ArchiveData(auto-quarantine- 2005-01-04 09-29-02.bckp)
Referencefile : SE1R24 29.12.2004
======================================================

MRU LIST
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
obj[0]=MRU RegReference : S-1-5-21-3995174488-2579519877-2797410178-1005\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru\*
obj[1]=MRU RegReference : S-1-5-21-3995174488-2579519877-2797410178-1005\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru\exe
obj[2]=MRU RegReference : S-1-5-21-3995174488-2579519877-2797410178-1005\software\microsoft\windows\currentversion\explorer\recentdocs\.doc
obj[3]=MRU RegReference : S-1-5-21-3995174488-2579519877-2797410178-1005\software\microsoft\windows\currentversion\explorer\recentdocs\.log
obj[5]=MRU RegReference : S-1-5-21-3995174488-2579519877-2797410178-1005\software\microsoft\windows\currentversion\explorer\recentdocs\Folder
obj[4]=MRU RegReference : S-1-5-21-3995174488-2579519877-2797410178-1005\software\microsoft\windows\currentversion\explorer\recentdocs\.TXT
obj[7]=MRU FileReference : C:\Documents and Settings\Rob Flaugher\Application Data\microsoft\office\recent\index.dat
obj[8]=MRU FileReference : C:\Documents and Settings\Rob Flaugher\recent\Ad-Aware Quarantine List 2 (1-3-05).TXT.lnk
obj[9]=MRU FileReference : C:\Documents and Settings\Rob Flaugher\recent\FxAgentB.log.lnk
obj[10]=MRU FileReference : C:\Documents and Settings\Rob Flaugher\recent\hijackthis.log.lnk
obj[11]=MRU FileReference : C:\Documents and Settings\Rob Flaugher\recent\Letter to Jeremy Mason of January 3, 2005.doc.lnk
obj[12]=MRU FileReference : C:\Documents and Settings\Rob Flaugher\recent\Letter to Jeremy Mason of November 19, 2004.doc.lnk
obj[13]=MRU FileReference : C:\Documents and Settings\Rob Flaugher\recent\Ltr to clnt of January 3, 2005 re December invoices.doc.lnk
obj[14]=MRU FileReference : C:\Documents and Settings\Rob Flaugher\recent\Ltr to clnt of October 20, 2004 re status of case.doc.lnk
obj[15]=MRU FileReference : C:\Documents and Settings\Rob Flaugher\recent\Mason, Slovin & Schilling.lnk
obj[16]=MRU FileReference : C:\Documents and Settings\Rob Flaugher\recent\Recovery Zone-Fleece.lnk
obj[17]=MRU FileReference : C:\Documents and Settings\Rob Flaugher\recent\SpybotSD.Report.txt.lnk

VX2
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
obj[9]=Process : C:\WINDOWS\system32\o0lu0a39ed.dll
obj[10]=Process : C:\WINDOWS\system32\nnxpnt.dll
obj[12]=Process : C:\WINDOWS\system32\nnxpnt.dll
obj[14]=Process : C:\WINDOWS\system32\owurkq.exe
obj[23]=RegValue : software\microsoft\internet explorer\toolbar\webbrowser "{0E5CBF21-D15F-11D0-8301-00AA005B4383}"
obj[24]=RegValue : software\microsoft\windows\currentversion\run "Narrator"

COOLWEBSEARCH
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
obj[11]=Process : C:\WINDOWS\system32\uepbas.dll
obj[13]=Process : C:\WINDOWS\system32\uepbas.dll
obj[15]=Process : C:\WINDOWS\system32\uepbas.dll
obj[16]=Process : C:\WINDOWS\system32\uepbas.dll
obj[25]=RegValue : software\microsoft\internet explorer\main "Enable Browser Extensions"
obj[26]=RegValue : software\microsoft\internet explorer\main "Use Custom Search URL"
obj[27]=RegValue : software\microsoft\internet explorer\main "Search Bar"

ADDESTROYER
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
obj[17]=Regkey : S-1-5-21-3995174488-2579519877-2797410178-1005\software\vb and vba program settings\addestroyer
obj[28]=Folder : C:\Program Files\AdDestroyer
obj[30]=File : C:\WINDOWS\system32\PopOops.dll
obj[31]=File : C:\WINDOWS\system32\PopOops2.dll
obj[32]=File : C:\WINDOWS\system32\SWLAD1.dll
obj[33]=File : C:\WINDOWS\system32\SWLAD2.dll

VIRTUALBOUNCER
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
obj[18]=Regkey : S-1-5-21-3995174488-2579519877-2797410178-1005\software\vb and vba program settings\vbouncer
obj[19]=RegValue : software\microsoft\cryptography\services "DistID"
obj[29]=Folder : C:\Program Files\VBouncer

REDIRECTED HOSTFILE ENTRY
»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
obj[20]=Hosts file : 69.20.16.183 auto.search.msn.com
obj[21]=Hosts file : 69.20.16.183 search.netscape.com
obj[22]=Hosts file : 69.20.16.183 ieautosearch

Any help would be greatly appreciated. Thanks.
You have the new VX2 variant.

Go here, download the FindItNT-2K-XP.zip and extract the files from the zip. Navigate to the Find It NT-2K-XP folder and double-click on find.bat. A command prompt will open and it will search your computer for malicious files. Once it has finished a Notepad window will pop up with output.txt. Copy the entire contents of output.txt into your next post.

Don't reboot from now on unless I instruct it otherwise this pest will morph.
Thanks for the assistance. Although I can't help but think I've got something for which there's no cure. Anyway, I downloaded the FindItNT-2K-XP.zip program and did as you said and here are the log results: Warning! This utility will find legitimate files in addition to malware. Do not remove anything unless you are sure you know what you're doing. Find.bat is running from: C:\Documents and Settings\[removed]\Desktop\Find It NT-2K-XP\Find It NT-2K-XP ——- System Files in System32 Directory ——- Volume in drive C has no label. Volume Serial Number is 3050-02E5 Directory of C:\WINDOWS\System32 01/04/2005 03:54 PM 223,015 miutb.dll 01/04/2005 03:52 PM 223,189 n48olel31hq.dll 01/04/2005 09:13 AM 223,015 s0pu0a79ed.dll 01/03/2005 05:28 PM 226,255 i8240ifqe82e0.dll 01/09/2004 08:18 PM Microsoft 4 File(s) 895,474 bytes 1 Dir(s) 7,665,192,960 bytes free ——- Hidden Files in System32 Directory ——- Volume in drive C has no label. Volume Serial Number is 3050-02E5 Directory of C:\WINDOWS\System32 01/09/2004 07:57 PM 488 logonui.exe.manifest 01/09/2004 07:57 PM 488 WindowsLogon.manifest 01/09/2004 07:56 PM 749 nwc.cpl.manifest 01/09/2004 07:56 PM 749 sapi.cpl.manifest 01/09/2004 07:56 PM 749 wuaucpl.cpl.manifest 01/09/2004 07:56 PM 749 cdplayer.exe.manifest 01/09/2004 07:56 PM 749 ncpa.cpl.manifest 7 File(s) 4,721 bytes 0 Dir(s) 7,665,192,960 bytes free ———— Files Named "Guard" ————— Volume in drive C has no label. Volume Serial Number is 3050-02E5 Directory of C:\WINDOWS\System32 —— Temp Files in System32 Directory —— Volume in drive C has no label. Volume Serial Number is 3050-02E5 Directory of C:\WINDOWS\System32 —————— User Agent —————- REGEDIT4 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform] "{E7F35966-254D-4460-88B0-D4CF8E1F243F}"="" ————- Keys Under Notify ————- REGEDIT4 [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify] "Asynchronous"=dword:00000000 "DllName"="" "Impersonate"=dword:00000000 "Logon"="WinLogon" "Logoff"="WinLogoff" "Shutdown"="WinShutdown" [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Syncmgr] "Asynchronous"=dword:00000000 "DllName"="C:\\WINDOWS\\system32\\s0pu0a79ed.dll" "Impersonate"=dword:00000000 "Logon"="WinLogon" "Logoff"="WinLogoff" "Shutdown"="WinShutdown" ————- Locate.com Results ————- C:\WINDOWS\SYSTEM32\ i8240i~1.dll Mon Jan 3 2005 5:28:04p ..S.R 226,255 220.95 K miutb.dll Tue Jan 4 2005 3:54:40p ..S.R 223,015 217.79 K n48ole~1.dll Tue Jan 4 2005 3:52:28p ..S.R 223,189 217.96 K s0pu0a~1.dll Tue Jan 4 2005 9:13:58a ..S.R 223,015 217.79 K 4 items found: 4 files, 0 directories. Total of file sizes: 895,474 bytes 874.48 K ——– Strings.exe Qoologic Results ——– C:\WINDOWS\system32\mhuwqx.exe: updates.qoologic.com C:\WINDOWS\system32\pav.sig: Qoologic C:\WINDOWS\system32\pav.sig: Qoologic C:\WINDOWS\system32\uepbas.dll: updates.qoologic.com C:\WINDOWS\system32\zcuopi.dll: updates.qoologic.com ——— Strings.exe Aspack Results ——— C:\WINDOWS\system32\ntdll.dll: .aspack C:\WINDOWS\system32\owurkq.exe: .aspack C:\WINDOWS\system32\pav.sig: AsPack C:\WINDOWS\system32\ypubvg.dat: .aspack C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\phgtnf.exe: .aspack ————– HKLM Run Key —————- REGEDIT4 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe" "SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe" "HKSERV.EXE"="C:\\Program Files\\Sony\\HotKey Utility\\HKserv.exe" "SonyPowerCfg"="C:\\Program Files\\Sony\\VAIO Power Management\\SPMgr.exe" "VAIO Update 2"="\"C:\\Program Files\\Sony\\VAIO Update 2\\VAIOUpdt.exe\" /Stationary" "ezShieldProtector for Px"="C:\\WINDOWS\\System32\\ezSP_Px.exe" "Logitech Utility"="Logi_MwX.Exe" "Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe" "ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\"" "URLLSTCK.exe"="C:\\Program Files\\Norton Internet Security\\UrlLstCk.exe" "Narrator"="C:\\WINDOWS\\system32\\owurkq.exe" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL] "Installed"="1" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI] "Installed"="1" "NoChange"="1" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS] "Installed"="1" Thanks for the help.
It's curable - just awkward. Click here to download LSPFix. Extract the program from the zip file and run it, make sure you click the "I know what I'm doing" button. Select calsp.dll and using the right-pointing 'arrows' and move all instances of calsp.dll it mentions to the Remove (RHS) side but leave everything else (it might already be over there when you open LSPFix). Repeat for aklsp.dll. Click the 'Finished' button (if you exit with the X at top right nothing happens).

Click here to download Pocket Killbox by Option^Explicit. Extract it from the zip file to your desktop.

Stay offline with the infected machine until this is complete.

Start Killbox and click on Tools->Delete Temp Files.

When that finishes, copy and paste each of the following lines into the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each. Keep track of any files it tells you either could not be found or could not be deleted, as you'll need those later:

C:\WINDOWS\system32\miutb.dll
C:\WINDOWS\system32\n48olel31hq.dll
C:\WINDOWS\system32\s0pu0a79ed.dll
C:\WINDOWS\system32\i8240ifqe82e0.dll
C:\WINDOWS\system32\guard.tmp
C:\\WINDOWS\\system32\\s0pu0a79ed.dll
C:\\WINDOWS\\system32\\guard.tmp
C:\WINDOWS\system32\mhuwqx
C:\WINDOWS\system32\uepbas.dll
C:\WINDOWS\system32\zcuopi.dll
C:\WINDOWS\system32\owurkq.exe
C:\WINDOWS\system32\pav.sig
C:\WINDOWS\system32\ypubvg.dat
C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\Programs\Startup\phgtnf.exe

For the files that it either couldn't find or couldn't delete, in the killbox again this time, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer NO until after you've pasted the last file name, at which time you should answer Yes.

When it reboots, with only HJT running, have it fix:

O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch

Please post a new HJT log and Findit log again.
I've done everything you've asked so far and here are my HJT log and FindThis log:

Warning! This utility will find legitimate files in addition to malware.
Do not remove anything unless you are sure you know what you're doing.

Find.bat is running from: C:\Documents and Settings\[removed]\Desktop\Find It NT-2K-XP\Find It NT-2K-XP

——- System Files in System32 Directory ——-

Volume in drive C has no label.
Volume Serial Number is 3050-02E5

Directory of C:\WINDOWS\System32

01/09/2004 08:18 PM Microsoft
0 File(s) 0 bytes
1 Dir(s) 7,681,626,112 bytes free

——- Hidden Files in System32 Directory ——-

Volume in drive C has no label.
Volume Serial Number is 3050-02E5

Directory of C:\WINDOWS\System32

01/09/2004 07:57 PM 488 logonui.exe.manifest
01/09/2004 07:57 PM 488 WindowsLogon.manifest
01/09/2004 07:56 PM 749 nwc.cpl.manifest
01/09/2004 07:56 PM 749 sapi.cpl.manifest
01/09/2004 07:56 PM 749 wuaucpl.cpl.manifest
01/09/2004 07:56 PM 749 cdplayer.exe.manifest
01/09/2004 07:56 PM 749 ncpa.cpl.manifest
7 File(s) 4,721 bytes
0 Dir(s) 7,681,626,112 bytes free

———— Files Named "Guard" —————

Volume in drive C has no label.
Volume Serial Number is 3050-02E5

Directory of C:\WINDOWS\System32

01/04/2005 05:47 PM 223,015 guard.tmp
1 File(s) 223,015 bytes
0 Dir(s) 7,681,626,112 bytes free

—— Temp Files in System32 Directory ——

Volume in drive C has no label.
Volume Serial Number is 3050-02E5

Directory of C:\WINDOWS\System32

01/04/2005 05:47 PM 223,015 guard.tmp
1 File(s) 223,015 bytes
0 Dir(s) 7,681,626,112 bytes free

—————— User Agent —————-

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"{E7F35966-254D-4460-88B0-D4CF8E1F243F}"=""


————- Keys Under Notify ————-

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]
"Asynchronous"=dword:00000000
"DllName"=""
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Nls]
"Asynchronous"=dword:00000000
"DllName"="C:\\WINDOWS\\system32\\n48olel31hq.dll"
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"


————- Locate.com Results ————-

No matches found.

——– Strings.exe Qoologic Results ——–

C:\WINDOWS\system32\mhuwqx.exe: updates.qoologic.com

——— Strings.exe Aspack Results ———

C:\WINDOWS\system32\ntdll.dll: .aspack

————– HKLM Run Key —————-

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"HKSERV.EXE"="C:\\Program Files\\Sony\\HotKey Utility\\HKserv.exe"
"SonyPowerCfg"="C:\\Program Files\\Sony\\VAIO Power Management\\SPMgr.exe"
"VAIO Update 2"="\"C:\\Program Files\\Sony\\VAIO Update 2\\VAIOUpdt.exe\" /Stationary"
"ezShieldProtector for Px"="C:\\WINDOWS\\System32\\ezSP_Px.exe"
"Logitech Utility"="Logi_MwX.Exe"
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"URLLSTCK.exe"="C:\\Program Files\\Norton Internet Security\\UrlLstCk.exe"
"Narrator"="C:\\WINDOWS\\system32\\owurkq.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"


Logfile of HijackThis v1.99.0
Scan saved at 5:55:29 PM, on 1/4/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\blcorp\WCCSC\RegOpt\RegManServ.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\blcorp\WCCSC\WinMem\WinMem.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT 1.99\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Narrator] C:\WINDOWS\system32\owurkq.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WinMem] C:\Program Files\blcorp\WCCSC\WinMem\WinMem.exe
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Registry Management Service - Unknown - C:\Program Files\blcorp\WCCSC\RegOpt\RegManServ.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
O23 - Service: VAIO Media Music Server (HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Music Server (UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Photo Server (UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe
O23 - Service: VAIO Media Video Server (HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Video Server (UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe


Thanks again for all your assistance.
As I review my most recent logs it appears that I still have some of the files you told me to Kill but some of these were ones that it said it could not delete the first go-round and then I told it to delete them on reboot. Maybe they didn't?
No, it looks a lot better. Click here to download vx2fix10.zip. Extract vx2fix10.reg from the zip file and copy it to the desktop of the infected computer. When done, double click the vx2fix10.reg and when asked to merge say yes.

Click Start, Run and type cmd. Press OK. A DOS window will open. Type the following and then press Enter after typing each one:

attrib -h -s c:\recycler

del c:\recycler

Close the window and REBOOT. Check if the Recycle Bin is OK. Please report back.
Things seem to be looking up. My recycler bin now seems to be operating normally, thanks to your assistance. I'm not sure what logs you wish to see after downloading the vx2fix program and running it, but here are HJT, FindIt and VX2Finder logs:

Logfile of HijackThis v1.99.0
Scan saved at 3:00:40 PM, on 1/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\blcorp\WCCSC\RegOpt\RegManServ.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\blcorp\WCCSC\WinMem\WinMem.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\system32\strings.exe
C:\WINDOWS\system32\find.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\HJT 1.99\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Narrator] C:\WINDOWS\system32\owurkq.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WinMem] C:\Program Files\blcorp\WCCSC\WinMem\WinMem.exe
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Registry Management Service - Unknown - C:\Program Files\blcorp\WCCSC\RegOpt\RegManServ.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
O23 - Service: VAIO Media Music Server (HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Music Server (UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Photo Server (UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe
O23 - Service: VAIO Media Video Server (HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Video Server (UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe

and the VX2Fix log:

Log for VX2.BetterInternet File Finder (msg126)

Files Found—

Additional Files—

Keys Under Notify—


Guardian Key— is called:
Asynchronous 000
DllName
Impersonate 000
Logon WinLogon
Logoff WinLogoff
Shutdown WinShutdown

User Agent String—


And finally, the FindIt log:

——- System Files in System32 Directory ——-

Volume in drive C has no label.
Volume Serial Number is 3050-02E5

Directory of C:\WINDOWS\System32

01/09/2004 08:18 PM Microsoft
0 File(s) 0 bytes
1 Dir(s) 7,677,730,816 bytes free

——- Hidden Files in System32 Directory ——-

Volume in drive C has no label.
Volume Serial Number is 3050-02E5

Directory of C:\WINDOWS\System32

01/09/2004 07:57 PM 488 logonui.exe.manifest
01/09/2004 07:57 PM 488 WindowsLogon.manifest
01/09/2004 07:56 PM 749 nwc.cpl.manifest
01/09/2004 07:56 PM 749 sapi.cpl.manifest
01/09/2004 07:56 PM 749 wuaucpl.cpl.manifest
01/09/2004 07:56 PM 749 cdplayer.exe.manifest
01/09/2004 07:56 PM 749 ncpa.cpl.manifest
7 File(s) 4,721 bytes
0 Dir(s) 7,677,730,816 bytes free

———— Files Named "Guard" —————

Volume in drive C has no label.
Volume Serial Number is 3050-02E5

Directory of C:\WINDOWS\System32


—— Temp Files in System32 Directory ——

Volume in drive C has no label.
Volume Serial Number is 3050-02E5

Directory of C:\WINDOWS\System32


—————— User Agent —————-

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]


————- Keys Under Notify ————-

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]
"Asynchronous"=dword:00000000
"DllName"=""
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"


————- Locate.com Results ————-

No matches found.

——– Strings.exe Qoologic Results ——–


——— Strings.exe Aspack Results ———

C:\WINDOWS\system32\ntdll.dll: .aspack

————– HKLM Run Key —————-

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"HKSERV.EXE"="C:\\Program Files\\Sony\\HotKey Utility\\HKserv.exe"
"SonyPowerCfg"="C:\\Program Files\\Sony\\VAIO Power Management\\SPMgr.exe"
"VAIO Update 2"="\"C:\\Program Files\\Sony\\VAIO Update 2\\VAIOUpdt.exe\" /Stationary"
"ezShieldProtector for Px"="C:\\WINDOWS\\System32\\ezSP_Px.exe"
"Logitech Utility"="Logi_MwX.Exe"
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"URLLSTCK.exe"="C:\\Program Files\\Norton Internet Security\\UrlLstCk.exe"
"Narrator"="C:\\WINDOWS\\system32\\owurkq.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"


Thanks again!
Just one straggler. Make sure that you have no browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

O4 - HKLM\..\Run: [Narrator] C:\WINDOWS\system32\owurkq.exe

Reboot when done and let me know how it's running now.
Ran HJT and asked it to fix O4 - HKLM\..\Run: [Narrator] C:\WINDOWS\system32\owurkq.exe. When I rebooted, it appeared to be gone. Here are my new logs:

Logfile of HijackThis v1.99.0
Scan saved at 9:41:38 AM, on 1/6/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\blcorp\WCCSC\RegOpt\RegManServ.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\Program Files\blcorp\WCCSC\WinMem\WinMem.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\HJT 1.99\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WinMem] C:\Program Files\blcorp\WCCSC\WinMem\WinMem.exe
O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Registry Management Service - Unknown - C:\Program Files\blcorp\WCCSC\RegOpt\RegManServ.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Media Music Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe
O23 - Service: VAIO Media Music Server (HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Music Server (UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Photo Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe
O23 - Service: VAIO Media Photo Server (HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Photo Server (UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Video Server - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe
O23 - Service: VAIO Media Video Server (HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Video Server (UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe

And:

——- System Files in System32 Directory ——-

Volume in drive C has no label.
Volume Serial Number is 3050-02E5

Directory of C:\WINDOWS\System32

01/09/2004 08:18 PM Microsoft
0 File(s) 0 bytes
1 Dir(s) 7,677,644,800 bytes free

——- Hidden Files in System32 Directory ——-

Volume in drive C has no label.
Volume Serial Number is 3050-02E5

Directory of C:\WINDOWS\System32

01/09/2004 07:57 PM 488 logonui.exe.manifest
01/09/2004 07:57 PM 488 WindowsLogon.manifest
01/09/2004 07:56 PM 749 nwc.cpl.manifest
01/09/2004 07:56 PM 749 sapi.cpl.manifest
01/09/2004 07:56 PM 749 wuaucpl.cpl.manifest
01/09/2004 07:56 PM 749 cdplayer.exe.manifest
01/09/2004 07:56 PM 749 ncpa.cpl.manifest
7 File(s) 4,721 bytes
0 Dir(s) 7,677,644,800 bytes free

———— Files Named "Guard" —————

Volume in drive C has no label.
Volume Serial Number is 3050-02E5

Directory of C:\WINDOWS\System32


—— Temp Files in System32 Directory ——

Volume in drive C has no label.
Volume Serial Number is 3050-02E5

Directory of C:\WINDOWS\System32


—————— User Agent —————-

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]


————- Keys Under Notify ————-

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]
"Asynchronous"=dword:00000000
"DllName"=""
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"


————- Locate.com Results ————-

No matches found.

——– Strings.exe Qoologic Results ——–


——— Strings.exe Aspack Results ———

C:\WINDOWS\system32\ntdll.dll: .aspack

————– HKLM Run Key —————-

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"HKSERV.EXE"="C:\\Program Files\\Sony\\HotKey Utility\\HKserv.exe"
"SonyPowerCfg"="C:\\Program Files\\Sony\\VAIO Power Management\\SPMgr.exe"
"VAIO Update 2"="\"C:\\Program Files\\Sony\\VAIO Update 2\\VAIOUpdt.exe\" /Stationary"
"ezShieldProtector for Px"="C:\\WINDOWS\\System32\\ezSP_Px.exe"
"Logitech Utility"="Logi_MwX.Exe"
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"URLLSTCK.exe"="C:\\Program Files\\Norton Internet Security\\UrlLstCk.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

And finally:

Log for VX2.BetterInternet File Finder (msg126)

Files Found—

Additional Files—

Keys Under Notify—


Guardian Key— is called:
Asynchronous 000
DllName
Impersonate 000
Logon WinLogon
Logoff WinLogoff
Shutdown WinShutdown

User Agent String—

Ad-Aware SE found 0, yes 0, items.

The VX2.Better Internet file finder log, is there anything in there that I should be concerned with? The computer is certainly running a lot faster and I haven't been receiving any adware popup windows. Just checking because my recycle bin is messed up again. Thanks again!
This should have worked then: Click Start, Run and type cmd. Press OK. A DOS window will open. Type the following and then press Enter after typing each one: attrib -h -s c:\recycler del c:\recycler Close the window and REBOOT. Check if the Recycle Bin is OK. Please report back.

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