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Spyware / Malware / Virus Removal

Pc Problems

15 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
My nephew was here for the holidays and my PC is coming up with websites that I've never been to. I ran SpyBot and Adware Away and they are showing up with a Notify DLL Hijacker something with DeleteDLL.bat file , and when I log in I recieve a message that tbevtn.dll missing. On top of all this my Recycle bin is showing empty, when there are 76 items in it(when I try to empty the Recycle Bin it asks if i want to delete 76 items).. I hope you can help me out.

Below is the log from HijackThis:


Logfile of HijackThis v1.99.0
Scan saved at 3:46:15 PM, on 12/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Executive Software\DiskeeperServer\DKService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\windows\system32\taskmgn.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
F:\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.roadrunner.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.roadrunner.com/
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 auto.search.msn.com
Post #2
Hello balco, welcome to the TC.

Is this the whole log?


This should fix the recycle bin issue:

go to Start>Run, and type in: cmd
Select: OK
At the cmd prompt, type the following commands and press Enter after each:

cd\
attrib -h -s c:\recycler
del c:\recycler

Create a blank NotePad file again, and delete it. Do you now get asked if you want to send the file to the Recycle Bin, and then the file shows up in the RB? If that is the case, you‘re good!

Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Post #3

Hello balco, welcome to the TC.

Is this the whole log?


This should fix the recycle bin issue:

go to Start>Run, and type in: cmd
Select: OK
At the cmd prompt, type the following commands and press Enter after each:

cd\
attrib -h -s c:\recycler
del c:\recycler

Create a blank NotePad file again, and delete it. Do you now get asked if you want to send the file to the Recycle Bin, and then the file shows up in the RB? If that is the case, you‘re good!

Empty Recycle Bin

Reboot and "copy/paste" a new log file into this thread.

Thanks LDTate that fixed my Recycle Bin Problem. I rebooted my PC and when I logged in I recieved the following 2 error screens:

"An exception ocurred while trying to run ""C:\windows\system32\bcowsewn.dll", Umonitor" I only had 1 option which was OK. I also recieved a RUNDLL error "error loading C:\progra~1\IEMENU~1\tbextn.dll" I only had one option on this one too which was OK.

Here is a new HijackThis log as requested:

Logfile of HijackThis v1.99.0
Scan saved at 5:31:49 PM, on 12/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Executive Software\DiskeeperServer\DKService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\windows\system32\taskmgn.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
F:\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.roadrunner.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.roadrunner.com/
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O1 - Hosts: 69.20.16.183 ieautosearch
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: (no name) - {7E746E13-E6E7-452D-9A4A-1F0526FE6F78} - (no file)
O2 - BHO: (no name) - {9D45A9CC-EBDE-40CD-A14E-5B6D1330F188} - (no file)
O2 - BHO: (no name) - {F35D71A5-363C-424F-B4E0-9D997EC34699} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: YourSiteBar - {86227D9C-0EFE-4f8a-AA55-30386A3F5686} - (no file)
O3 - Toolbar: IEMenuExtension toolbar - {6b95678d-30a4-4ff8-a72f-4208340c1f7f} - (no file)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [QuickTime Task] "I:\program files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [IE Menu Extension toolbar] rundll32.exe "C:\PROGRA~1\IEMENU~1\tbextn.dll" DllShowTB
O4 - HKLM\..\Run: [Windows Task Manager] C:\windows\system32\taskmgn.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Scheduler.lnk = F:\GhostSurf 2005\Scheduler daemon.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: ConferenceRoom Java Client - http://irc.theamateurchat.com/java/cr.cab
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/adobe/MTSI…here/index.html
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -
O16 - DPF: {29EF91B9-7120-477C-A5CB-2D67F2FD088C} (TeleControl Class) - https://telereach.howard.amschoices.com/rrc.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} - http://static.topconverting.com/activex/loader2.ocx
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperServer\DKService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Hope you can with my other issues.
Thanks again
Post #4
Open Spybot S&D, click Mode>Advanced>Tools>Resident and remove the check from the Tea Timer box. You can reinstate it later but we don't want it interfering with what we need to do. Reboot when done.


Next:

I suggest you do this:

Run Hijack This again and put a check by these.

All 01's

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - (no file)
O2 - BHO: (no name) - {7E746E13-E6E7-452D-9A4A-1F0526FE6F78} - (no file)
O2 - BHO: (no name) - {9D45A9CC-EBDE-40CD-A14E-5B6D1330F188} - (no file)
O2 - BHO: (no name) - {F35D71A5-363C-424F-B4E0-9D997EC34699} - (no file)

O3 - Toolbar: YourSiteBar - {86227D9C-0EFE-4f8a-AA55-30386A3F5686} - (no file)
O3 - Toolbar: IEMenuExtension toolbar - {6b95678d-30a4-4ff8-a72f-4208340c1f7f} - (no file)

O4 - HKLM\..\Run: [IE Menu Extension toolbar] rundll32.exe "C:\PROGRA~1\IEMENU~1\tbextn.dll" DllShowTB

O4 - HKLM\..\Run: [Windows Task Manager] C:\windows\system32\taskmgn.exe

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O16 - DPF: ConferenceRoom Java Client - http://irc.theamateurchat.com/java/cr.cab

O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/adobe/MTSI…here/index.html

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -

O16 - DPF: {29EF91B9-7120-477C-A5CB-2D67F2FD088C} (TeleControl Class) - https://telereach.howard.amschoices.com/rrc.cab

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312…meInstaller.exe

O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab

O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} - http://static.topconverting.com/activex/loader2.ocx

Close ALL windows and browsers except HijackThis and click "Fix checked"


Restart in Safe Mode:
Restart your computer.

Press F8 after the Power-On Self Test (POST) is done. If the Windows Advanced Options Menu does not appear, try restarting and then pressing F8 several times after the POST screen.
Choose the Safe Mode option from the Windows Advanced Options Menu then press Enter.


Double-click My Computer.
Click the Tools menu, and then click Folder Options.
Click the View tab.
Clear "Hide file extensions for known file types."
Under the "Hidden files" folder, select "Show hidden files and folders."
Clear "Hide protected operating system files."
Click Apply, and then click OK.

Open C:\windows\system32\taskmgn.exe <–Delete File.
Make SURE you delete only taskmgn.exe


Do this also if these Temp Folders are part of your OS.

Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.


Next navigate to the C:\Documents and Settings\(EVERY USER)\Local Settings\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.


Empty the Recycle Bin

Reboot and "copy/paste" a new log file into this thread.
Post #5
I ran through all the steps and when I ran a final reboot i still recieved An exception ocurred while trying to run ""C:\windows\system32\bcowsewn.dll", Umonitor" error. I didn't recieve the other RUNDLL error. This is a good thing we're making progress.

Below is another HijackThis log for you to look at:

Logfile of HijackThis v1.99.0
Scan saved at 9:18:49 PM, on 12/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Executive Software\DiskeeperServer\DKService.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\WINDOWS\system32\rundll32.exe
F:\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.roadrunner.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.roadrunner.com/
O1 - Hosts: 69.20.16.183 auto.search.msn.com
O1 - Hosts: 69.20.16.183 search.netscape.com
O1 - Hosts: 69.20.16.183 ieautosearch
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [QuickTime Task] "I:\program files\quicktime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: Scheduler.lnk = F:\GhostSurf 2005\Scheduler daemon.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dll
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperServer\DKService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Thanks again.
Post #6
First, enable the viewing of Hidden Files and Folders as follows:
-At your Desktop, go to Start>My Computer
-Select the Tools menu and then Folder Options
-After the new window appears select the View tab
-Select: Display the contents of system folders
-Under the Hidden files and folders section select: Show hidden files and folders
-Remove the checkmark from Hide file extensions for known file types
-Remove the checkmark from Hide protected operating system files (Recommended)
-Press the Apply button
Click OK



NEXT

Please download Vx2 Finder and safe it to its own folder. http://downloads.subratam.org/VX2Finder(126).exe
Run VX2Finder(126).exe
Select: Click to Find VX2.Betterinternet
When the scan is done, select the Make Log
Copy the log and post it.

NEXT

Download Find_It.zip:
http://computercops.biz/zx/Zupe/Find%20It%20NT-2K-XP.zip
Unzip its contents to its own folder
Open the folder and double click on Find.bat (File with a gear symbol)
Ignore any File not found messages
It runs for a minute, and produces a log
Please copy and paste the log on your next response.

NEXT

Also, download KillBox.zip from the link below.
http://www.subratam.org/?page=removal
Place it in a folder on your Desktop.
Do not run it yet.

NEXT

Please look in your sytem32 folder and let me know if the below file is preset.

C:\Windows\system32\guard.tmp

NEXT

Post all the logs and DO NOT REBOOT or Shutdown please.
Post #7
I enabled the viewing of Hidden Files and Folders.
I download Vx2 Finder and saved it to its own folder. I then ran VX2Finder(126).exe . I clicked on Find VX2.Betterinternet . The scan ran, then I selected Make Log , but I couldn't locate any log. There is a Hosts Log button, do I run that?
I then downloaded Find_It.zip into its own folder and uzipped it there. Then I opened the folder and double clicked on Find.bat (File with a gear symbol) and again no log that I could locate. All I got was a quick DOS screen telling me to ignore any file not found message .
I then downloaded KillBox.zip into its own folder, but did not unzip or run it per your instructions.
Finally I did locate the guard.tmp in C:\Windows\system32\

I did not reboot or shutdown my system…

What am I doing wrong that I can't get the 2 log files?
Post #8

I clicked on Find VX2.Betterinternet . The scan ran, then I selected Make Log , but I couldn't locate any log. There is a Hosts Log button, do I run that?


When you select make log, it should open in Notepad. Copy and paste the contents of that.

double clicked on Find.bat (File with a gear symbol) and again no log that I could locate. All I got was a quick DOS screen telling me to ignore any file not found message .

When you double click on the Find.bat, it should also open a Notepad file. Copy and paste the contents of that also.
Post #9
Hi there,

When I click to find VX2.betterinternet this is what I get in the scan screen:

Files Found—

Additional Files—

Keys Under Notify—
crypt32chain
cryptnet
cscdll
Reinstall
ScCertProp
Schedule
sclgntfy
SensLogn
termsrv
wlballoon


Guardian Key— is called:

User Agent String—
{5D3CF9C9-8037-4D4E-A478-AB76FA4E8DBE}

When I select make log it doesn't open up notepad, is there a setting I don't have set to bring up notepad?

As for the Find.bat I double click it and all that appears momentarily is a DOS screen that says:

Please disregard any "File Not Found" messages, they are a normal part of the search process.
Post #15
Are these the logs you were looking for ?

I found these logs in a folder called Find-It in the root of C:\

1) Guard.txt:

Volume in drive C has no label.
Volume Serial Number is D023-6F07

Directory of C:\WINDOWS\System32

12/30/2004 09:39 PM 224,072 guard.tmp
1 File(s) 224,072 bytes
0 Dir(s) 105,571,266,560 bytes free

——— Temp Files in System32 Directory ——–

2) Locate.txt:

———— Strings.exe Qoologic Results ————

3) Useragent.txt:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"{5D3CF9C9-8037-4D4E-A478-AB76FA4E8DBE}"=""

4) Header.txt:

Warning! This utility will find legitimate files in addition to malware.
Do not remove anything unless you are sure you know what you're doing.

Find.bat is running from: C:\Documents and Settings\[removed]
——- System Files in System32 Directory ——-

5) Notify.txt:

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,33,32,2e,64,6c,6c,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,6e,65,74,2e,64,6c,6c,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Reinstall]
"Asynchronous"=dword:00000000
"DllName"="C:\\WINDOWS\\system32\\m628lgfu1628.dll"
"Impersonate"=dword:00000000
"Logon"="WinLogon"
"Logoff"="WinLogoff"
"Shutdown"="WinShutdown"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,63,6c,67,6e,74,66,79,2e,64,6c,6c,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001


—————— Locate.com Results ——————

6) System.txt:

Volume in drive C has no label.
Volume Serial Number is D023-6F07

Directory of C:\WINDOWS\System32

12/31/2004 10:21 AM dllcache
12/30/2004 09:30 PM 224,072 lvn0095me.dll
12/30/2004 09:15 PM 224,072 m628lgfu1628.dll
12/30/2004 02:22 PM 223,232 e002lado1d0c.dll
12/30/2004 09:49 AM 224,778 l64qlgh5164.dll
05/29/2004 10:57 PM 204,800 archlib.dll
01/05/2003 08:04 PM 32 {127DB109-E881-471A-9E7A-B310303EDA27}.dat
01/05/2003 07:37 PM Microsoft
6 File(s) 1,100,986 bytes
2 Dir(s) 105,571,270,656 bytes free

——- Hidden Files in System32 Directory ——-

7) Hidden.txt:

Volume in drive C has no label.
Volume Serial Number is D023-6F07

Directory of C:\WINDOWS\System32

12/31/2004 10:21 AM dllcache
01/05/2003 08:04 PM 32 {127DB109-E881-471A-9E7A-B310303EDA27}.dat
01/05/2003 02:10 PM 488 WindowsLogon.manifest
01/05/2003 02:10 PM 488 logonui.exe.manifest
01/05/2003 02:10 PM 749 sapi.cpl.manifest
01/05/2003 02:10 PM 749 nwc.cpl.manifest
01/05/2003 02:10 PM 749 wuaucpl.cpl.manifest
01/05/2003 02:10 PM 749 cdplayer.exe.manifest
01/05/2003 02:10 PM 749 ncpa.cpl.manifest
8 File(s) 4,753 bytes
1 Dir(s) 105,571,270,656 bytes free

———- Files Named "Guard" ————-

8) Temp.txt:

Volume in drive C has no label.
Volume Serial Number is D023-6F07

Directory of C:\WINDOWS\System32

12/30/2004 09:39 PM 224,072 guard.tmp
08/29/2002 06:00 AM 2,577 CONFIG.TMP
2 File(s) 226,649 bytes
0 Dir(s) 105,571,262,464 bytes free

—————- User Agent ————

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