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Spyware / Malware / Virus Removal

Minor Pop-up Problems

5 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Hello! I'm sorry to bother you all, but I was hoping you could look over my log file for me… I've had trouble with pop-ps and a few processes running which I've tried (unsuccessfully) to remove.

I've run Spybot recently, and it found and deleted several things. I tried to run Ad-Aware several times (tried, failed, rebooted, tried, failed, etc.) It starts off well, but soon into the scan, Explorer has an error (which I simply ignore, otherwise it would reboot the system) the scan will finish, but then the program will freeze in the middle of the deleting process. I did go into C:\Windows a while back and delete several things I knew did not belong (double-checked myself w/ a few sites off of google)- hopefully that was not stupid, but so far I have seen no ill effects. If things were at all questionable, I left them alone. Earlier when AIM was running there was a Run32dll error problem that would cause it to shut down- I went to Microsoft's site, followed their advice by altering the System.ini file… Things seem to be okay with that as well.

Sorry if that was too much information! Thanks for sharing your time with me– I really appreciate your help.

Logfile of HijackThis v1.99.0
Scan saved at 9:20:13 PM, on 12/26/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SA3DSRV.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\COMPAQ\INTERNET\WATCHDOG.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEAUI.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\WINDOWS\SYSTEM\ATITASK.EXE
C:\PROGRAM FILES\COMMON FILES\SHUTTLE TECHNOLOGY\ICONFIG.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\HP\HP SOFTWARE UPDATE\HPWUSCHD.EXE
C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMMON FILES\KODAK\KODAK_DR\KODAKCCS.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTTRAYAPP.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\PASSWORD MANAGER\ACCTMGR.EXE
C:\PROGRAM FILES\TOOLS_95\IMGICON.EXE
C:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\PROGRAM FILES\COMPAQ\ON-SCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\Monwow.exe
C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPTSKMGR.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TEMP\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/redirec…&s=search&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presario.net/scripts/redirec…&s=search&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/redirec…&s=search&i=enu
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)
R3 - URLSearchHook: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - C:\PROGRAM FILES\SURFSIDEKICK 2\SSKBHO.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\PROGRAM FILES\SLIPSTREAM WEB ACCELERATOR\PBHELPER.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O2 - BHO: (no name) - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - (no file)
O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\PROGRAM FILES\E2G\IEBHOS.DLL
O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\WSEM302.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Compaq Internet Setup] C:\Compaq\Internet\InetWizard.exe /RUN
O4 - HKLM\..\Run: [Watch Dog Program] C:\COMPAQ\INTERNET\WATCHDOG.EXE
O4 - HKLM\..\Run: [Aureal A3D Interactive Audio Init] A3dInit.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe /NORESTART
O4 - HKLM\..\Run: [CPQEASYACC] C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\Cpqeaui.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiKey] Atitask.exe
O4 - HKLM\..\Run: [ICONFIG.EXE] C:\PROGRA~1\COMMON~1\SHUTTL~1\ICONFIG.EXE "Software\Shuttle Technology\07810200"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [KodakCCS] C:\Program Files\Common Files\KODAK\KODAK_DR\KodakCCS.exe –pdr: "C:\Program Files\Common Files\KODAK\KODAK_DR\dcmnter.pdr"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\Nprotect.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] c:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] c:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Aureal A3D Interactive Audio] sa3dsrv.exe
O4 - HKLM\..\RunServices: [HC Reminder] C:\WINDOWS\OPTIONS\CABS\HC.EXE
O4 - HKLM\..\RunServices: [Retrospect Launcher] C:\SYSTEM.SAV\UTIL\LAUNCHER.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] c:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\Nprotect.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] c:\Program Files\Norton SystemWorks\Norton CleanSweep\csinject.exe
O4 - HKLM\..\RunServices: [GhostStartService] C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
O4 - HKCU\..\Run: [MSMSGS] C:\Program Files\Messenger\msmsgs.exe /background
O4 - HKCU\..\Run: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe
O4 - Startup: Zip Disk Icons.lnk = C:\Program Files\Tools_95\IMGICON.EXE
O4 - Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Startup: EReg.lnk = C:\WINDOWS\EReg206\Reg32.exe
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Pagis Schedule Monitor.lnk = C:\Program Files\ScanSoft\Pagis\Monitor.exe
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Startup: Event Reminder.lnk = C:\Program Files\Mindscape\PrintMaster\PMREMIND.EXE
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: SlipStream Web Accelerator.lnk = C:\Program Files\SlipStream Web Accelerator\RCNaccel.exe
O4 - Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O8 - Extra context menu item: Web Rebates - file://C:\PROGRAM FILES\WEB_REBATES\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra 'Tools' menuitem: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\PROGRAM FILES\AIM\AIM.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O16 - DPF: {4C2D6C46-6602-11D4-A5E3-444553540000} (Alice Control) - http://www.skotos.net/MarrachGame/Alice40.cab
O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/Components/Ocx/SurVid/MSSurVid.cab
O16 - DPF: {E87A6788-1D0F-4444-8898-1D25829B6755} (MSN Chat Control 4.0) - http://fdl.msn.com/public/chat/msnchat4.cab
O16 - DPF: {BCBC9371-595D-11D4-A96D-00105A1CEF6C} (View22RTE Class) - http://kohler.view22.com/view22/V22RTE.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/24bbbc8f08ad95d9ee01/…ip/RdxIE601.cab
O16 - DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} (Compaq System Data Class) - http://vztxcisccpro.compaq.com/bus-nacons/…er/SysQuery.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {01111F00-3E00-11D2-8470-0060089874ED} - http://supportsoft.adelphia.net/sdccommon/…ad/tgctlins.cab
O16 - DPF: ChatSpace Full Java Client 3.1.0.229 - http://64.55.105.206/Java/cfs31229.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPUIPROT.DLL
O18 - Protocol: IW - {F4CB1DC2-BF71-42F5-81AB-4606998A6B56} - D:\DANI'S NEW STUFFS\NEW FOLDER (2)\IMAGEWALKER220\IMAGEWALKERHTML.DLL
O20 - AppInit_DLLs: apitrap.dll;
Hello Ashera , welcome to the TC.


Important: Do this before any fix.

Please put your HijackThis in it's own folder, (I create a new folder in C:\ named HJT).
You can do a Right Click on any open area on the desktop, New> Folder, then rename the folder HJT.

Go to where your HijackThis is and Right Click on HijackThis.exe, select Cut, then open the new folder you just created (HJT) Right Click in the folder and select paste.

The reason we do this is Hijackthis creates backup files just in case you'd need to restore one and we'll be cleaning out the temp files.




I suggest you do this:

Use Add/Remove Programs and remove these.
SURFSIDEKICK
Web Rebates


Run Hijack This again and put a check by these.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

R3 - URLSearchHook: (no name) - _{CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - (no file)

R3 - URLSearchHook: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - C:\PROGRAM FILES\SURFSIDEKICK 2\SSKBHO.DLL

O2 - BHO: (no name) - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - (no file)

O2 - BHO: (no name) - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - (no file)

O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - C:\PROGRAM FILES\E2G\IEBHOS.DLL

O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\WSEM302.DLL

O4 - HKCU\..\Run: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe

O4 - Startup: EReg.lnk = C:\WINDOWS\EReg206\Reg32.exe

O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE

O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE

O4 - Startup: PowerReg Scheduler.exe

O8 - Extra context menu item: Web Rebates - file://C:\PROGRAM FILES\WEB_REBATES\Sy1150\Tp1150\scri1150a.htm

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

ALL 016's. They'll come back if needed.


Close ALL windows and browsers except HijackThis and click "Fix checked"


1. Open My Computer
2. Right click on your hard drive that you wish to clean (C drive, for example)
3. In the context menu that opens, select properties
4. Under the general tab you should select Disk Cleanup
5. Windows will scan your drive which will take a few seconds/minutes
6. A box will display the various files you can remove.
Check all boxes except compress old files (If listed)
7. Click OK and windows will comply.

Restart your computer.

Reboot and "copy/paste" a new log file into this thread.
Thanks for your help, LDTate.

My new log–

Logfile of HijackThis v1.99.0
Scan saved at 11:09:26 PM, on 12/26/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SA3DSRV.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\COMPAQ\INTERNET\WATCHDOG.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEAUI.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\WINDOWS\SYSTEM\ATITASK.EXE
C:\PROGRAM FILES\COMMON FILES\SHUTTLE TECHNOLOGY\ICONFIG.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\HP\HP SOFTWARE UPDATE\HPWUSCHD.EXE
C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMMON FILES\KODAK\KODAK_DR\KODAKCCS.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTTRAYAPP.EXE
C:\PROGRAM FILES\TOOLS_95\IMGICON.EXE
C:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\Monwow.exe
C:\PROGRAM FILES\COMPAQ\ON-SCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPTSKMGR.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE
D:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/redirec…&s=search&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presario.net/scripts/redirec…&s=search&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/redirec…&s=search&i=enu
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\PROGRAM FILES\SLIPSTREAM WEB ACCELERATOR\PBHELPER.DLL
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Compaq Internet Setup] C:\Compaq\Internet\InetWizard.exe /RUN
O4 - HKLM\..\Run: [Watch Dog Program] C:\COMPAQ\INTERNET\WATCHDOG.EXE
O4 - HKLM\..\Run: [Aureal A3D Interactive Audio Init] A3dInit.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe /NORESTART
O4 - HKLM\..\Run: [CPQEASYACC] C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\Cpqeaui.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiKey] Atitask.exe
O4 - HKLM\..\Run: [ICONFIG.EXE] C:\PROGRA~1\COMMON~1\SHUTTL~1\ICONFIG.EXE "Software\Shuttle Technology\07810200"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [KodakCCS] C:\Program Files\Common Files\KODAK\KODAK_DR\KodakCCS.exe –pdr: "C:\Program Files\Common Files\KODAK\KODAK_DR\dcmnter.pdr"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\Nprotect.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] c:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] c:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Aureal A3D Interactive Audio] sa3dsrv.exe
O4 - HKLM\..\RunServices: [HC Reminder] C:\WINDOWS\OPTIONS\CABS\HC.EXE
O4 - HKLM\..\RunServices: [Retrospect Launcher] C:\SYSTEM.SAV\UTIL\LAUNCHER.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] c:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\Nprotect.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] c:\Program Files\Norton SystemWorks\Norton CleanSweep\csinject.exe
O4 - HKLM\..\RunServices: [GhostStartService] C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
O4 - HKCU\..\Run: [MSMSGS] C:\Program Files\Messenger\msmsgs.exe /background
O4 - Startup: Zip Disk Icons.lnk = C:\Program Files\Tools_95\IMGICON.EXE
O4 - Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Startup: Pagis Schedule Monitor.lnk = C:\Program Files\ScanSoft\Pagis\Monitor.exe
O4 - Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Startup: Event Reminder.lnk = C:\Program Files\Mindscape\PrintMaster\PMREMIND.EXE
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: SlipStream Web Accelerator.lnk = C:\Program Files\SlipStream Web Accelerator\RCNaccel.exe
O4 - Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra 'Tools' menuitem: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\PROGRAM FILES\AIM\AIM.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPUIPROT.DLL
O18 - Protocol: IW - {F4CB1DC2-BF71-42F5-81AB-4606998A6B56} - D:\DANI'S NEW STUFFS\NEW FOLDER (2)\IMAGEWALKER220\IMAGEWALKERHTML.DLL
O20 - AppInit_DLLs: apitrap.dll;
I suggest you do this:

Use Add/Remove Programs and remove WildTangent

Run Hijack This again and put a check by these.

O4 - HKLM\..\Run: [SurfSideKick 2] C:\PROGRAM FILES\SURFSIDEKICK 2\Ssk.exe

Close ALL windows and browsers except HijackThis and click "Fix checked"

Use Add/Remove Programs and remove SurfSideKick 2


Before restart, Empty Recycle Bin.

Restart your computer.

Reboot and "copy/paste" a new log file into this thread.
WildTangent and SurfSideKick 2 were not on the list of programs in the Add/Remove Programs list, but 'Internet Optimizer' and 'Uninstall 180searchAssistant' were. Should I do anything with those two, or just ignore them? I did something with that 180 thing earlier today… Hard to remember exactly what, though. Followed some tutorial I found on google on how to get rid of it manually, since Spybot didn't, and Ad Aware wasn't running correctly… Whatever I did made the "180ax" cease to appear when I check w/ Ctrl+Alt+Delete. Maybe that was what I deleted in C:\Windows…

Anyway, here's my new log. (After checking Surfsidekick 2 in HJT and rebooting- Recycle Bin was empty.) Thanks again for your help.

Logfile of HijackThis v1.99.0
Scan saved at 11:44:27 PM, on 12/26/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SA3DSRV.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\COMPAQ\INTERNET\WATCHDOG.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEAUI.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\WINDOWS\SYSTEM\ATITASK.EXE
C:\PROGRAM FILES\COMMON FILES\SHUTTLE TECHNOLOGY\ICONFIG.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\HP\HP SOFTWARE UPDATE\HPWUSCHD.EXE
C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\COMMON FILES\KODAK\KODAK_DR\KODAKCCS.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTTRAYAPP.EXE
C:\PROGRAM FILES\TOOLS_95\IMGICON.EXE
C:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
C:\PROGRAM FILES\COMPAQ\ON-SCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\Monwow.exe
C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPTSKMGR.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE
D:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/redirec…&s=search&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presario.net/scripts/redirec…&s=search&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/redirec…&s=search&i=enu
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Compaq Internet Setup] C:\Compaq\Internet\InetWizard.exe /RUN
O4 - HKLM\..\Run: [Watch Dog Program] C:\COMPAQ\INTERNET\WATCHDOG.EXE
O4 - HKLM\..\Run: [Aureal A3D Interactive Audio Init] A3dInit.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe /NORESTART
O4 - HKLM\..\Run: [CPQEASYACC] C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\Cpqeaui.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiKey] Atitask.exe
O4 - HKLM\..\Run: [ICONFIG.EXE] C:\PROGRA~1\COMMON~1\SHUTTL~1\ICONFIG.EXE "Software\Shuttle Technology\07810200"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [KodakCCS] C:\Program Files\Common Files\KODAK\KODAK_DR\KodakCCS.exe –pdr: "C:\Program Files\Common Files\KODAK\KODAK_DR\dcmnter.pdr"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\Nprotect.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] c:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] c:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Aureal A3D Interactive Audio] sa3dsrv.exe
O4 - HKLM\..\RunServices: [HC Reminder] C:\WINDOWS\OPTIONS\CABS\HC.EXE
O4 - HKLM\..\RunServices: [Retrospect Launcher] C:\SYSTEM.SAV\UTIL\LAUNCHER.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] c:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\Nprotect.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] c:\Program Files\Norton SystemWorks\Norton CleanSweep\csinject.exe
O4 - HKLM\..\RunServices: [GhostStartService] C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
O4 - HKCU\..\Run: [MSMSGS] C:\Program Files\Messenger\msmsgs.exe /background
O4 - Startup: Zip Disk Icons.lnk = C:\Program Files\Tools_95\IMGICON.EXE
O4 - Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Startup: Pagis Schedule Monitor.lnk = C:\Program Files\ScanSoft\Pagis\Monitor.exe
O4 - Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Startup: Event Reminder.lnk = C:\Program Files\Mindscape\PrintMaster\PMREMIND.EXE
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: SlipStream Web Accelerator.lnk = C:\Program Files\SlipStream Web Accelerator\RCNaccel.exe
O4 - Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra 'Tools' menuitem: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\PROGRAM FILES\AIM\AIM.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPUIPROT.DLL
O18 - Protocol: IW - {F4CB1DC2-BF71-42F5-81AB-4606998A6B56} - D:\DANI'S NEW STUFFS\NEW FOLDER (2)\IMAGEWALKER220\IMAGEWALKERHTML.DLL
O20 - AppInit_DLLs: apitrap.dll;

'Internet Optimizer' and 'Uninstall 180searchAssistant' were. Should I do anything with those two, or just ignore them? I did something with that 180 thing



Yes, remove both of those. I don't see either one in your running process or log, but if they're in Add/Remove, get rid of them.

Did you maybe disable them in Msconfig?
I tried running Ad-Aware again since we had made some changes on the system, and this time it worked (actually finished the deletion process instead of freezing up.) I then went into Add/Remove programs, and Internet Optimizer was no longer on the list. Uninstall 180searchAssistant was, however, so I removed that.

Hm, disabled something on msconfig? Likely. I'll open that and tell you what iffy programs I have that are currently under the start-up tab, but are unchecked.

SurfSideKick 2
My Comet Cursor
eSafe Protect
mediamotor.exe
SurfSideKick 2
loads.exe
jsdqjax
180ax
Internet Optimizer

The following was checked (I left it checked) and appeared two times on the list, just like SurfSideKick 2 did.

LoadPowerProfile

Also, I went into Program Files (on C) to try to find the SurfSideKick 2 folder that was indicated next to the entry in the msconfig startup tab, but I couldn't find it. A search for "ssk," however, returned a couple programs- an "sskUpdater.exe" and "sskb5.exe." I haven't done anything to those, nor have I gone hunting for the other programs that I listed as unchecked in the msconfig startup tab. What should I do regarding those?

Here's my latest log (after the deletion of Uninstall 180searchAssistant, a seemingly successful Ad-Aware scan/removal process, and a reboot.) Thanks for your help!


Logfile of HijackThis v1.99.0
Scan saved at 10:43:36 AM, on 12/27/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SA3DSRV.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\COMPAQ\INTERNET\WATCHDOG.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEAUI.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\WINDOWS\SYSTEM\ATITASK.EXE
C:\PROGRAM FILES\COMMON FILES\SHUTTLE TECHNOLOGY\ICONFIG.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\HP\HP SOFTWARE UPDATE\HPWUSCHD.EXE
C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
C:\PROGRAM FILES\COMMON FILES\KODAK\KODAK_DR\KODAKCCS.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTTRAYAPP.EXE
C:\PROGRAM FILES\TOOLS_95\IMGICON.EXE
C:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
C:\PROGRAM FILES\COMPAQ\ON-SCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\Monwow.exe
C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPTSKMGR.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE
D:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/redirec…&s=search&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presario.net/scripts/redirec…&s=search&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/redirec…&s=search&i=enu
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Compaq Internet Setup] C:\Compaq\Internet\InetWizard.exe /RUN
O4 - HKLM\..\Run: [Watch Dog Program] C:\COMPAQ\INTERNET\WATCHDOG.EXE
O4 - HKLM\..\Run: [Aureal A3D Interactive Audio Init] A3dInit.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe /NORESTART
O4 - HKLM\..\Run: [CPQEASYACC] C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\Cpqeaui.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiKey] Atitask.exe
O4 - HKLM\..\Run: [ICONFIG.EXE] C:\PROGRA~1\COMMON~1\SHUTTL~1\ICONFIG.EXE "Software\Shuttle Technology\07810200"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [KodakCCS] C:\Program Files\Common Files\KODAK\KODAK_DR\KodakCCS.exe –pdr: "C:\Program Files\Common Files\KODAK\KODAK_DR\dcmnter.pdr"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\Nprotect.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] c:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] c:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Aureal A3D Interactive Audio] sa3dsrv.exe
O4 - HKLM\..\RunServices: [HC Reminder] C:\WINDOWS\OPTIONS\CABS\HC.EXE
O4 - HKLM\..\RunServices: [Retrospect Launcher] C:\SYSTEM.SAV\UTIL\LAUNCHER.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] c:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\Nprotect.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] c:\Program Files\Norton SystemWorks\Norton CleanSweep\csinject.exe
O4 - HKLM\..\RunServices: [GhostStartService] C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
O4 - HKCU\..\Run: [MSMSGS] C:\Program Files\Messenger\msmsgs.exe /background
O4 - Startup: Zip Disk Icons.lnk = C:\Program Files\Tools_95\IMGICON.EXE
O4 - Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Startup: Pagis Schedule Monitor.lnk = C:\Program Files\ScanSoft\Pagis\Monitor.exe
O4 - Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Startup: Event Reminder.lnk = C:\Program Files\Mindscape\PrintMaster\PMREMIND.EXE
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: SlipStream Web Accelerator.lnk = C:\Program Files\SlipStream Web Accelerator\RCNaccel.exe
O4 - Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra 'Tools' menuitem: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\PROGRAM FILES\AIM\AIM.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPUIPROT.DLL
O18 - Protocol: IW - {F4CB1DC2-BF71-42F5-81AB-4606998A6B56} - D:\DANI'S NEW STUFFS\NEW FOLDER (2)\IMAGEWALKER220\IMAGEWALKERHTML.DLL
O20 - AppInit_DLLs: apitrap.dll;

however, returned a couple programs- an "sskUpdater.exe" and "sskb5.exe."

I'd delete those.


eSafe Protect  ESPWatch.exe eSafe from Aladdin - internet security for gateway and E-mail servers

Should be ok.


I'd search for and delete all these.

SurfSideKick 2
My Comet Cursor
mediamotor.exe
SurfSideKick 2
loads.exe
jsdqjax
180ax
Internet Optimizer


Do you know what this one is?
O4 - HKLM\..\Run: [ICONFIG.EXE] C:\PROGRA~1\COMMON~1\SHUTTL~1\ICONFIG.EXE "Software\Shuttle Technology\07810200"
Was only able to find and delete sskb5.exe, sskUpdater.exe, comet.cur, jsdqjax.lgc, ssk.lgc, suploads.lgc, ssk.log, and three .zip comet cursor files. O4 - HKLM\..\Run: [ICONFIG.EXE] C:\PROGRA~1\COMMON~1\SHUTTL~1\ICONFIG.EXE "Software\Shuttle Technology\07810200" Hmm, I'm not sure. I don't recognize it, really. When I opened its folder, the following two items were present: Iconfig.exe Iconfig.dll Do you think it is a driver of some sort? Or is it simply a pest? I'm unsure on this, but am perfectly fine with deleteing it, if you think I should. Thank you again for your help, LDTate.
I think it's OK. I can't find where any of the other pros have deleted it, so lets leave it alone :thumbup: Lets have one more look: copy/paste" a new log file into this thread.
Logfile of HijackThis v1.99.0
Scan saved at 11:59:55 AM, on 12/27/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SA3DSRV.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\COMPAQ\INTERNET\WATCHDOG.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\CPQEAUI.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\WINDOWS\SYSTEM\ATITASK.EXE
C:\PROGRAM FILES\COMMON FILES\SHUTTLE TECHNOLOGY\ICONFIG.EXE
C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\BTTNSERV.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\HP\HP SOFTWARE UPDATE\HPWUSCHD.EXE
C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE
C:\PROGRAM FILES\COMMON FILES\KODAK\KODAK_DR\KODAKCCS.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTTRAYAPP.EXE
C:\PROGRAM FILES\TOOLS_95\IMGICON.EXE
C:\PROGRAM FILES\HP\DIGITAL IMAGING\BIN\HPQTRA08.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINSM32.EXE
C:\PROGRAM FILES\FINEPIXVIEWER\QUICKDCF.EXE
C:\PROGRAM FILES\COMPAQ\ON-SCREEN DISPLAY\OSD.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\Monwow.exe
C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPTSKMGR.EXE
C:\WINDOWS\SYSTEM\HPZIPM12.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
D:\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/redirec…&s=search&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.presario.net/scripts/redirec…&s=search&i=enu
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.presario.net/scripts/redirec…&s=search&i=enu
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Compaq Internet Setup] C:\Compaq\Internet\InetWizard.exe /RUN
O4 - HKLM\..\Run: [Watch Dog Program] C:\COMPAQ\INTERNET\WATCHDOG.EXE
O4 - HKLM\..\Run: [Aureal A3D Interactive Audio Init] A3dInit.exe
O4 - HKLM\..\Run: [EACLEAN] C:\Program Files\Compaq\Easy Access Button Support\eaclean.exe /NORESTART
O4 - HKLM\..\Run: [CPQEASYACC] C:\PROGRAM FILES\COMPAQ\EASY ACCESS BUTTON SUPPORT\Cpqeaui.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiKey] Atitask.exe
O4 - HKLM\..\Run: [ICONFIG.EXE] C:\PROGRA~1\COMMON~1\SHUTTL~1\ICONFIG.EXE "Software\Shuttle Technology\07810200"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [LexmarkPrinTray] PrinTray.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\PROGRAM FILES\HP\HPCORETECH\HPCMPMGR.EXE"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [KodakCCS] C:\Program Files\Common Files\KODAK\KODAK_DR\KodakCCS.exe –pdr: "C:\Program Files\Common Files\KODAK\KODAK_DR\dcmnter.pdr"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\Nprotect.exe
O4 - HKLM\..\Run: [GhostStartTrayApp] c:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] c:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Aureal A3D Interactive Audio] sa3dsrv.exe
O4 - HKLM\..\RunServices: [HC Reminder] C:\WINDOWS\OPTIONS\CABS\HC.EXE
O4 - HKLM\..\RunServices: [Retrospect Launcher] C:\SYSTEM.SAV\UTIL\LAUNCHER.EXE
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] c:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccEvtMgr] "c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [NPROTECT] c:\Program Files\Norton SystemWorks\Norton Utilities\Nprotect.exe
O4 - HKLM\..\RunServices: [CSINJECT.EXE] c:\Program Files\Norton SystemWorks\Norton CleanSweep\csinject.exe
O4 - HKLM\..\RunServices: [GhostStartService] C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
O4 - HKCU\..\Run: [MSMSGS] C:\Program Files\Messenger\msmsgs.exe /background
O4 - Startup: Zip Disk Icons.lnk = C:\Program Files\Tools_95\IMGICON.EXE
O4 - Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Startup: Pagis Schedule Monitor.lnk = C:\Program Files\ScanSoft\Pagis\Monitor.exe
O4 - Startup: GoBack.lnk = C:\Program Files\Roxio\GoBack\GBTray.exe
O4 - Startup: Event Reminder.lnk = C:\Program Files\Mindscape\PrintMaster\PMREMIND.EXE
O4 - Startup: CleanSweep Smart Sweep-Internet Sweep.lnk = C:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsm32.exe
O4 - Startup: SlipStream Web Accelerator.lnk = C:\Program Files\SlipStream Web Accelerator\RCNaccel.exe
O4 - Startup: Exif Launcher.lnk = C:\Program Files\FinePixViewer\QuickDCF.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE (file missing)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YPAGER.EXE (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM\Shdocvw.dll
O9 - Extra button: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra 'Tools' menuitem: Net2Phone - {4B30061A-5B39-11D3-80F8-0090276F843F} - C:\Program Files\Net2Phone\Net2fone.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - D:\PROGRAM FILES\AIM\AIM.EXE
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .pdf: C:\PROGRA~1\INTERN~1\PLUGINS\nppdf32.dll
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\PROGRAM FILES\HP\HPCORETECH\COMP\HPUIPROT.DLL
O18 - Protocol: IW - {F4CB1DC2-BF71-42F5-81AB-4606998A6B56} - D:\DANI'S NEW STUFFS\NEW FOLDER (2)\IMAGEWALKER220\IMAGEWALKERHTML.DLL
O20 - AppInit_DLLs: apitrap.dll;
GREAT job Ashera :D

Log looks good :D :thumbup: How is it running any issues?

If you dont have these three programs I would recommend that you get them. Spywareblaster, Spywareguard and IESPY AD. They will add 1000's of sites to your resticted zone and block some hijacks from happening. I also have a FREE FIREWALL and FREE ANTI VIRUS if you need one.

It is critical to have both a firewall and anti virus to protect your system.

Keep your system up to date and run Adaware & Spybot, once a week works, and hopefully you will be ok from here on. Both are available below.

Safe Surfing. :D
Thank you so much for all of your help, LDTate! You've been wonderful. Things are running smoothly. I will look into the programs you mentioned. Am I allowed to ask a firewall related question here? If that's a problem, no worries, I'll find another forum… :)
Hm, it actually might be a better idea to wait until a later date to ask my questions. (I'm going to put together another system that I want to share the wireless broadband connection, and my questions had to do with that…) It would probably be easier to fix things when they are actually sitting in front of me. One last thing- how often should I post a hijackthis log? Only when I'm having trouble that the other programs can't fix, or…? Thanks again for sharing your time and effort with me. –Ashera

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