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Spyware / Malware / Virus Removal

Very, Very Slow

3 min read

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Post #1
My PC is crawling. Spybot & TrojanHunter haven't really helped.

Sure hope Hijack can save me. Please, PLEASE help.

Here's my log file

Logfile of HijackThis v1.99.0
Scan saved at 8:12:13 PM, on 12/16/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\TrojanHunter 4.0\TrojanHunter.exe
C:\WINDOWS\system32\INETSRV\libftp.exe
C:\Documents and Settings\Maggie\My Documents\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=proxy-server:8080;https=proxy-server:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ams-server*
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: CATLEvents Object - {3EC8E271-FAB9-418a-8A8E-65AEB4029E64} - C:\DOCUME~1\Maggie\LOCALS~1\Temp\cpnur.dat
O2 - BHO: CATLEvents Object - {6A06CDAD-9D2D-42A0-9C91-C0CF7CB9971B} - C:\DOCUME~1\Maggie\LOCALS~1\Temp\ptfbil.dat
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll (file missing)
O2 - BHO: CATLEvents Object - {C69FA570-7FDE-4C49-A7BC-CB1CF24BE66B} - C:\DOCUME~1\Maggie\LOCALS~1\Temp\darvs.dat
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll (file missing)
O4 - HKLM\..\Run: [*expsrv] C:\WINDOWS\Cursors\expsrv.exe
O4 - HKLM\..\Run: [*infoanti] C:\WINDOWS\Tasks\infoanti.exe
O4 - HKLM\..\Run: [*libftp] C:\WINDOWS\system32\INETSRV\libftp.exe
O4 - HKLM\..\Run: [*libcab] C:\WINDOWS\ServicePackFiles\libcab.exe
O4 - HKLM\..\Run: [*faxutil] C:\WINDOWS\Tasks\faxutil.exe
O4 - HKLM\..\Run: [*msad] C:\WINDOWS\system32\1041\msad.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [*odbclog] C:\WINDOWS\Cursors\odbclog.exe
O4 - HKLM\..\Run: [*svrad] C:\WINDOWS\system32\EXPORT\svrad.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
O4 - HKLM\..\RunOnce: [*libftp] C:\WINDOWS\system32\INETSRV\libftp.exe rerun
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/04df444be4300c…ip/RdxIE601.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/…tiveXPlugin.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?314
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
Post #2
Greetings and welcome to TomCoyote.org!

You have a "Stopguard" infection. Please do not reboot until told to do so. Each reboot can make the infection harder to remove.

If you have rebooted since you posted the log, DO NOT ATTEMPT THIS FIX. Instead post another log file and leave your machine on.

Download Killbox.zip

Extract it from the zip file then double-click on Killbox.exe to run it. In the 'Paste Full Path of File to Delete' box, copy and paste this entry:

C:\DOCUMENTS AND SETTINGS\Maggie\LOCAL SETTINGS\Temp\cpnur.dat

Don't click any of the buttons though, instead please click on the Action menu and choose "Delete on Reboot". In the window that opens up, click on the File menu and choose "Add File". The file should show up in the window. Then repeat the process, this time adding:

C:\DOCUMENTS AND SETTINGS\Maggie\LOCAL SETTINGS\Temp\ptfbil.dat

If that's successful you should have the two files listed. Then repeat so that these files appear in the list as well:

C:\DOCUMENTS AND SETTINGS\Maggie\LOCAL SETTINGS\Temp\darvs.dat
C:\WINDOWS\Cursors\expsrv.exe
C:\WINDOWS\Tasks\infoanti.exe
C:\WINDOWS\system32\INETSRV\libftp.exe
C:\WINDOWS\ServicePackFiles\libcab.exe
C:\WINDOWS\Tasks\faxutil.exe
C:\WINDOWS\system32\1041\msad.exe
C:\WINDOWS\Cursors\odbclog.exe
C:\WINDOWS\system32\EXPORT\svrad.exe
C:\WINDOWS\system32\hostx.exe

When they are all there (and double check!), in the same window choose the Action menu and select "Process and Reboot". You'll be prompted to reboot, do so.

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Scan".
Then "check" the box to the left of these item(s):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

O2 - BHO: CATLEvents Object - {3EC8E271-FAB9-418a-8A8E-65AEB4029E64} - C:\DOCUME~1\Maggie\LOCALS~1\Temp\cpnur.dat

O2 - BHO: CATLEvents Object - {6A06CDAD-9D2D-42A0-9C91-C0CF7CB9971B} - C:\DOCUME~1\Maggie\LOCALS~1\Temp\ptfbil.dat

O2 - BHO: CATLEvents Object - {C69FA570-7FDE-4C49-A7BC-CB1CF24BE66B} - C:\DOCUME~1\Maggie\LOCALS~1\Temp\darvs.dat

O4 - HKLM\..\Run: [*expsrv] C:\WINDOWS\Cursors\expsrv.exe

O4 - HKLM\..\Run: [*infoanti] C:\WINDOWS\Tasks\infoanti.exe

O4 - HKLM\..\Run: [*libftp] C:\WINDOWS\system32\INETSRV\libftp.exe

O4 - HKLM\..\Run: [*libcab] C:\WINDOWS\ServicePackFiles\libcab.exe

O4 - HKLM\..\Run: [*faxutil] C:\WINDOWS\Tasks\faxutil.exe

O4 - HKLM\..\Run: [*msad] C:\WINDOWS\system32\1041\msad.exe

O4 - HKLM\..\Run: [*odbclog] C:\WINDOWS\Cursors\odbclog.exe

O4 - HKLM\..\Run: [*svrad] C:\WINDOWS\system32\EXPORT\svrad.exe

O4 - HKLM\..\RunOnce: [*libftp] C:\WINDOWS\system32\INETSRV\libftp.exe rerun

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/04df444be4300c…ip/RdxIE601.cab

Then click "Fix checked".

Reboot in "safe" mode.

Find and delete:

Delete all files in this folder:

C:\DOCUMENTS AND SETTINGS\Maggie\LOCAL SETTINGS\temp <— FOLDER

Reboot in normal mode and "copy/paste" a new log file into this thread. :)
Post #3
micah - it seems to be working SOO much faster now. I hope that's got it.

Here's the new log

Logfile of HijackThis v1.99.0
Scan saved at 10:12:08 PM, on 12/16/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Maggie\My Documents\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.rr.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=proxy-server:8080;https=proxy-server:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ams-server*
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.0\THGuard.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.rr.com
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/…tiveXPlugin.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?314
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
Post #4
You got it all. :thumbup:

Happy Holidays!!!

M68 :)

Jesus is the reason for the season!

Items you may wish to consider to harden your defenses against future infections:

Read "How did I get infected in the first place?" here:

http://boards.cexx.org/viewtopic.php?t=957

Download IE-Spyad here:

https://netfiles.uiuc.edu/ehowes/www/resource.htm

IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Check your browser settings here:

http://browsercheck.qualys.com/index.php

A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.

Follow safe Internet practices:

1. Keep your virus definitions up to date, and scan your system regularly.

2. Don't open email, or download attachments from unrecognized email addresses.

3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.

4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.

5. Keep your Windows and IE current with all the latest patches and updates.

Post #5
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