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Spyware / Malware / Virus Removal

You Are My Last Resort

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
If this does not work I am going to suggest to my friend he deep six this Toshiba. I cannot seem to get rid of Hunt bar Adware I have tried everything, Symantec AV 2005 sees it but can't delete,(see short example of Norton AV log below) same for spybot. I wrestled this thing to the ground lone enough to download Firefox so I can at least get on the web but it crashes each time IE tries to load. Thanks for looking
VUDUTU

Example of Symantec log:
Threat category: AdwareSource: C:\WINDOWS\updatetc.exe,Description: The file C:\WINDOWS\updatetc.exe is a Adware threat.
Threat category: AdwareSource: C:\WINDOWS\trebates.exe,Description: The file C:\WINDOWS\trebates.exe is a Adware threat.
Threat category: AdwareSource: C:\WINDOWS\Temp\THI532B.tmp\wupdt.exe,Description: The file C:\WINDOWS\Temp\THI532B.tmp\wupdt.exe is a Adware threat.

Here is the Hijackthis log:
Logfile of HijackThis v1.98.2
Scan saved at 1:45:08 PM, on 12/15/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Toshiba\ivp\ISM\pinger.exe
C:\toshiba\sysstability\tsyssmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\EzButton\CPATR10.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\System32\CePMTray.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\updatetc.exe
C:\WINDOWS\System32\wowrqc.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe
C:\Program Files\Ad-Free\AdFree.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\PROGRA~1\Toolbar\TBPS.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\AOL Companion\companion.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\PROGRA~1\Toolbar\TBPSSvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker1.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\ByronL\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50032
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.zoomtown.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [Pinger] C:\Toshiba\ivp\ISM\pinger.exe /run
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [CPATR10] C:\PROGRA~1\EzButton\CPATR10.EXE
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\WINDOWS\System32\CePMTray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [tsj] C:\WINDOWS\tsj.exe
O4 - HKLM\..\Run: [tpcupdater] C:\WINDOWS\updatetc.exe
O4 - HKLM\..\Run: [bfdgfune] C:\WINDOWS\System32\poihwq.exe
O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"
O4 - HKLM\..\Run: [NNADFREE] "C:\Program Files\Ad-Free\AdFree.exe"
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Principia Online Update.lnk = C:\Program Files\Morningstar\Principia\Schedupd.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (HKCU)
O10 - Broken Internet access because of LSP provider 'nnsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {0DAE2660-E5A0-11D1-9223-00C04FB62F94} (Axys Report Document) - https://advisoryonline.ingadvisors.com/BRServer/gv.cab
O16 - DPF: {5EDFB065-B6CB-11D2-9481-00C04FA89D4D} (BreuHook Control) - https://advisoryonline.ingadvisors.com/BRSERVER/BreuHook.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx
O18 - Protocol: flowto - {C7101FB0-28FB-11D5-883A-204C4F4F5020} - C:\NetExPro\FlowHook.dll
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll
Post #2
Click here to download Ad-Aware SE and install. Before scanning click on "check for updates now" to make sure you have the latest reference file. Click "Start", select "Perform Full System scan" and "Next" to start the scan. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".

Reboot when done. Rescan with HJT and post a new log here so that any remnants can be removed manually.
Post #3
Bless you Daemon,
I pulled the enet cable, ran Adaware again, selected all instances, deleted, it said it could not remove all instances but would try on restart. Restarted tried again, still could not, I ran Hijackthis and pasted the log below. FYI after the above I ran Spybot and it still shows three problems, Huntbar (curse these people may they eternity being beaten by ticked off PC users) D S O Exploit and unknown.
Thanks so much.

Logfile of HijackThis v1.98.2
Scan saved at 8:42:48 AM, on 12/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\Toolbar\TBPS.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Toshiba\ivp\ISM\pinger.exe
C:\toshiba\sysstability\tsyssmon.exe
C:\PROGRA~1\EzButton\CPATR10.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\System32\CePMTray.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Ad-Free\AdFree.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\AOL Companion\companion.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\hphtfi.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\PROGRA~1\Toolbar\TBPSSvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\ByronL\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50032
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.zoomtown.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50032
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [Pinger] C:\Toshiba\ivp\ISM\pinger.exe /run
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [CPATR10] C:\PROGRA~1\EzButton\CPATR10.EXE
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\WINDOWS\System32\CePMTray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [tsj] C:\WINDOWS\tsj.exe
O4 - HKLM\..\Run: [bfdgfune] C:\WINDOWS\System32\poihwq.exe
O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe
O4 - HKLM\..\Run: [NNADFREE] "C:\Program Files\Ad-Free\AdFree.exe"
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Principia Online Update.lnk = C:\Program Files\Morningstar\Principia\Schedupd.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O10 - Broken Internet access because of LSP provider 'nnsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {0DAE2660-E5A0-11D1-9223-00C04FB62F94} (Axys Report Document) - https://advisoryonline.ingadvisors.com/BRServer/gv.cab
O16 - DPF: {5EDFB065-B6CB-11D2-9481-00C04FA89D4D} (BreuHook Control) - https://advisoryonline.ingadvisors.com/BRSERVER/BreuHook.cab
O18 - Protocol: flowto - {C7101FB0-28FB-11D5-883A-204C4F4F5020} - C:\NetExPro\FlowHook.dll
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll
Post #4
Reboot into Safe Mode by tapping F8 after the BIOS has loaded. Then, click Start>Control Panel, double-click on Administrative Tools then on Services. Look for a service called Wintools for IE Service. Double-click it to open, then click the Stop button and change the 'Startup type' to Disabled. (Don't worry if it's not there)

Press CTRL>ALT>DEL to bring up the Task Manager. In the Processes tab, look for WToolsA.exe, WToolsS.exe and WSup.exe. If any or all of these exist, right-click on each one and select End Process Tree and answer affirmatively to any confirmation questions.

Go back to Control Panel, click Add/Remove Programs. If there is an uninstaller for Wintools, try running it.

Click Start>Run, type cmd and click 'OK'. At the prompt, type regsvr32 /u /s "C:\Program Files\Toolbar\toolbar.dll" then . Then type exit to close the command prompt window.

Now delete these directories:

C:\Program Files\Common Files\WinTools <– folder
C:\Program Files\Toolbar <– folder

Reboot back into Normal Mode when done. Rescan with HJT, post a new log.
Post #5
Daemon, Booted into safe mode, could find no service called Wintools for IE Service. Went to Task Manager could find no WToolsA.exe, WToolsS.exe and WSup.exe Went to Add/Remove Programs. no uninstaller for Wintools Went to Start>Run, typed regsvr32 /u /s "C:\Program Files\Toolbar\toolbar.dll" Got an error "no dll specified" noted that I could not tell if there was a space between "Program Files" so tried with no space, same thing, noted that the user name was kind of long so the line wraps by one character, don't know if that makes a difference. Also noted that on the safe startup page I found two startups the Admin and the user so I booted into both and did all of the above, results were same for both. Also ran AdWare remover and spybot again, both showed less infection(YEAAAAAA) rebooted and ran HJT log below. NOTE I am writing this on my Mac so I will post this then log in with the PC and upload file in next post VUDUTU
Post #6
Logfile of HijackThis v1.98.2
Scan saved at 1:07:14 PM, on 12/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Toshiba\ivp\ISM\pinger.exe
C:\PROGRA~1\EzButton\CPATR10.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\System32\CePMTray.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\AOL Companion\companion.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\ByronL\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.zoomtown.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Pinger] C:\Toshiba\ivp\ISM\pinger.exe /run
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [CPATR10] C:\PROGRA~1\EzButton\CPATR10.EXE
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\WINDOWS\System32\CePMTray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [tsj] C:\WINDOWS\tsj.exe
O4 - HKLM\..\Run: [bfdgfune] C:\WINDOWS\System32\poihwq.exe
O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe
O4 - HKLM\..\Run: [NNADFREE] "C:\Program Files\Ad-Free\AdFree.exe"
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Principia Online Update.lnk = C:\Program Files\Morningstar\Principia\Schedupd.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O10 - Broken Internet access because of LSP provider 'nnsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {0DAE2660-E5A0-11D1-9223-00C04FB62F94} (Axys Report Document) - https://advisoryonline.ingadvisors.com/BRServer/gv.cab
O16 - DPF: {5EDFB065-B6CB-11D2-9481-00C04FA89D4D} (BreuHook Control) - https://advisoryonline.ingadvisors.com/BRSERVER/BreuHook.cab
O18 - Protocol: flowto - {C7101FB0-28FB-11D5-883A-204C4F4F5020} - C:\NetExPro\FlowHook.dll
Post #7 last edited
Click here to download Pocket Killbox by Option^Explicit. Extract it from the zip file then double-click on Killbox.exe to run it. In the 'Full Path of File to Delete' box, copy and paste the following, clicking the red 'Delete File' button after pasting each one:

C:\WINDOWS\satmat.exe
C:\WINDOWS\System32\poihwq.exe
C:\WINDOWS\tsj.exe

Click 'Exit' when done.

Make sure that you have no other browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {8DA5457F-A8AA-4CCF-A842-70E6FD274094} - C:\PROGRA~1\COMMON~1\WinTools\WToolsT.dll (file missing)
O4 - HKLM\..\Run: [tsj] C:\WINDOWS\tsj.exe
O4 - HKLM\..\Run: [bfdgfune] C:\WINDOWS\System32\poihwq.exe
O4 - HKLM\..\Run: [satmat] C:\WINDOWS\satmat.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)

Reboot when done. Using Windows Explorer, navigate to the !Submit folder on the C:\ drive and inside you will the files removed by TheKillbox - zip them up individually and send to this e-mail address including a link to this thread in the body of the email.

Rescan with HJT and post a new log for a final check over.

Could you also zip and send this file: C:\NetExPro\FlowHook.dll - I'd like to take a look at it.



If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try TheKillbox again.
Post #8
Note that I just ran SpyBot and it looks like all it sees left is D S O Exploit, says it fixed but it does not. AdAware says all OK. GETTING CLOSE! Now how do I keep this #$@%* from getting more of this stuff. Does SpyWareGuard work?
Post #11
Hummm Kill Bos says "file does not seem to exist" to all three. Tried the missingfilessetup and Kill box again but no go same message so no files to send, I did send the flowhook dll. Ran HJT again I am on my Mac so the log follows. I will be back in the morning. VUDUTU
Post #12
Ran the Spybot it said I had hitbox and DSO exploit, then ran HJT log below.
Back in the morning
VUDUTU


Logfile of HijackThis v1.98.2
Scan saved at 4:02:47 PM, on 12/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Toshiba\ivp\ISM\pinger.exe
C:\PROGRA~1\EzButton\CPATR10.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\System32\CePMTray.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\AOL Companion\companion.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wowrqc.exe
C:\PROGRA~1\WINZIP\wzqkpick.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Documents and Settings\ByronL\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://broadband.zoomtown.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Pinger] C:\Toshiba\ivp\ISM\pinger.exe /run
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [CPATR10] C:\PROGRA~1\EzButton\CPATR10.EXE
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\WINDOWS\System32\CePMTray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [NNADFREE] "C:\Program Files\Ad-Free\AdFree.exe"
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Principia Online Update.lnk = C:\Program Files\Morningstar\Principia\Schedupd.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite… - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O10 - Broken Internet access because of LSP provider 'nnsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {0DAE2660-E5A0-11D1-9223-00C04FB62F94} (Axys Report Document) - https://advisoryonline.ingadvisors.com/BRServer/gv.cab
O16 - DPF: {5EDFB065-B6CB-11D2-9481-00C04FA89D4D} (BreuHook Control) - https://advisoryonline.ingadvisors.com/BRSERVER/BreuHook.cab
O18 - Protocol: flowto - {C7101FB0-28FB-11D5-883A-204C4F4F5020} - C:\NetExPro\FlowHook.dll
Post #14
Daemon, Yes,sorry I ran the updated DSO Exploit, it seemed to work. Also found a program called UNWISE in the programs folder, no uninstall for it so I deleted AdWise only finds Coolweb says it killed, Updated defs, ran again, now it finds Cool web again and VX2, says it fixed. Spybot v 1.3.1TX says OK, downloaded defs update ran again says OK Checked defs update for Symantec it is running now. VUDUTU
Post #15
Symantec ran and it says it fpund 0 infected files and 9 at risk files, all AdWare, Huntbar, Qoolaid, webrebates, Binet. Deleted them, it says it deleted all but two remtm3.exe Adwarebinet and trebates.exe Webrebates. VUDUTU

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