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Spyware / Malware / Virus Removal

Please Help Rid Me Of This Spyware

8 min read

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Post #1
Someone please tell me what I need to delete to get my computer back to running normally. Adaware & Spybot won't delete the spyware that I have on my computer. Here are my results from HijackThis. Please let me know what I should do.

Thanks.



Logfile of HijackThis v1.97.7
Scan saved at 12:37:30 PM, on 12/15/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\MsgSys.EXE
C:\Program Files\Common Files\WinTools\WSup.exe
C:\WINNT\explorer.exe
C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
C:\Program Files\Toolbar\TBPS.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\tnoviello\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50135
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50135
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50135
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - URLSearchHook: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [Yantert] C:\WINNT\bruzmoh.exe
O4 - HKLM\..\Run: [xsrS3te] ntocrt40.exe
O4 - HKLM\..\Run: [version] C:\WINNT\system32\ms3E.exe
O4 - HKLM\..\Run: [secure] C:\WINNT\system32\secure.exe
O4 - HKLM\..\Run: [svrrun] C:\WINNT\svrrun.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O4 - HKCU\..\Run: [gB02RjK4e] ntklass.exe
O4 - HKLM\..\RunOnce: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe /boot
O4 - HKLM\..\RunOnce: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe /boot
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AOL Toolbar (HKLM)
O9 - Extra 'Tools' menuitem: AOL Toolbar (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8055.4960763889
O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusmarketing.com/actsetup.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab
O16 - DPF: {DF05D910-DC8E-403A-93B0-5C866F3200D1} (PtClickLoan Control) - https://www.clickloan.com/CAB/PtClickLoan/1…PtClickLoan.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = PINNACLE.LOCAL
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = PINNACLE.LOCAL
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = PINNACLE.LOCAL
Post #3
Thanks for trying to help me Daemon. I scanned the C drive with TrendMicro Housecall. It found 1 infected file: TROJ DLOADER.J C:\WINNT\svrrun.exe I tried to delete it like you said, but it tells me it is unable to because it is currently in use. What should I do now?
Post #5
Hello Daemon. I did what you told me to do. Here is the revised HJT scan. Let me know what to do next. Thanks again.

Logfile of HijackThis v1.97.7
Scan saved at 6:12:18 PM, on 12/16/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\MsgSys.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\system32\igfxtray.exe
C:\WINNT\system32\hkcmd.exe
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINNT\system32\secure.exe
C:\WINNT\svrrun.exe
C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
C:\WINNT\system32\ipcng400.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\PROGRA~1\MICROS~2\Office\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\tnoviello\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ServerSide - {7FC56022-4EDA-472E-8830-7CA92CCBD025} - C:\Program Files\NetMeeting\SS\ServerSide.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O3 - Toolbar: (no name) - {339BB23F-A864-48C0-A59F-29EA915965EC} - (no file)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [Yantert] C:\WINNT\bruzmoh.exe
O4 - HKLM\..\Run: [version] C:\WINNT\system32\ms3E.exe
O4 - HKLM\..\Run: [secure] C:\WINNT\system32\secure.exe
O4 - HKLM\..\Run: [svrrun] C:\WINNT\svrrun.exe
O4 - HKLM\..\Run: [SStb.exe] C:\WINNT\SStb.exe
O4 - HKLM\..\Run: [WinTools] C:\PROGRA~1\COMMON~1\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [gB02RjK4e] ipcng400.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AOL Toolbar (HKLM)
O9 - Extra 'Tools' menuitem: AOL Toolbar (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8055.4960763889
O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusmarketing.com/actsetup.cab
O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} (CSS Web Installer Class) - http://www.commandondemand.com/eval/cod/cabs/cssweb.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab
O16 - DPF: {DF05D910-DC8E-403A-93B0-5C866F3200D1} (PtClickLoan Control) - https://www.clickloan.com/CAB/PtClickLoan/1…PtClickLoan.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = PINNACLE.LOCAL
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = PINNACLE.LOCAL
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = PINNACLE.LOCAL
Post #6
Reboot into Safe Mode by tapping F8 after the BIOS has loaded. Then, click Start>Control Panel, double-click on Administrative Tools then on Services. Look for a service called Wintools for IE Service. Double-click it to open, then click the Stop button and change the 'Startup type' to Disabled. (Don't worry if it's not there)

Press CTRL>ALT>DEL to bring up the Task Manager. In the Processes tab, look for WToolsA.exe, WToolsS.exe and WSup.exe. If any or all of these exist, right-click on each one and select End Process Tree and answer affirmatively to any confirmation questions.

Go back to Control Panel, click Add/Remove Programs. If there is an uninstaller for Wintools, try running it.

Click Start>Run, type cmd and click 'OK'. At the prompt, type regsvr32 /u /s "C:\Program Files\Toolbar\toolbar.dll" then . Then type exit to close the command prompt window.

Now delete these directories:

C:\Program Files\Common Files\WinTools <– folder
C:\Program Files\Toolbar <– folder

Reboot back into Normal Mode when done. Rescan with HJT, post a new log and we will remove any remnants manually.
Post #7
Hello again Daemon. I did what you said. Here is the newest log.

Logfile of HijackThis v1.97.7
Scan saved at 3:57:30 PM, on 12/17/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\MsgSys.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\system32\igfxtray.exe
C:\WINNT\system32\hkcmd.exe
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINNT\system32\secure.exe
C:\WINNT\svrrun.exe
C:\WINNT\system32\ipcng400.exe
C:\PROGRA~1\MICROS~2\Office\OUTLOOK.EXE
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\tnoviello\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ServerSide - {7FC56022-4EDA-472E-8830-7CA92CCBD025} - C:\Program Files\NetMeeting\SS\ServerSide.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [Yantert] C:\WINNT\bruzmoh.exe
O4 - HKLM\..\Run: [version] C:\WINNT\system32\ms3E.exe
O4 - HKLM\..\Run: [secure] C:\WINNT\system32\secure.exe
O4 - HKLM\..\Run: [svrrun] C:\WINNT\svrrun.exe
O4 - HKLM\..\Run: [SStb.exe] C:\WINNT\SStb.exe
O4 - HKCU\..\Run: [gB02RjK4e] ipcng400.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AOL Toolbar (HKLM)
O9 - Extra 'Tools' menuitem: AOL Toolbar (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8055.4960763889
O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusmarketing.com/actsetup.cab
O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} (CSS Web Installer Class) - http://www.commandondemand.com/eval/cod/cabs/cssweb.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab
O16 - DPF: {DF05D910-DC8E-403A-93B0-5C866F3200D1} (PtClickLoan Control) - https://www.clickloan.com/CAB/PtClickLoan/1…PtClickLoan.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = PINNACLE.LOCAL
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = PINNACLE.LOCAL
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = PINNACLE.LOCAL

Thanks.
Post #8
Just one more thing, open HJT>Config>Misc Tools and update to v.199 Then create a new folder for it and put it in there so that we have backups in case anything goes wrong. Post a new log when done.
Post #9
Done. Here you go. Thanks.

Logfile of HijackThis v1.99.0
Scan saved at 9:55:12 AM, on 12/20/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\MsgSys.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\system32\igfxtray.exe
C:\WINNT\system32\hkcmd.exe
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\WINNT\system32\secure.exe
C:\WINNT\svrrun.exe
C:\WINNT\system32\ipcng400.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\tnoviello\My Documents\HijackThis Updated Version\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ServerSide - {7FC56022-4EDA-472E-8830-7CA92CCBD025} - C:\Program Files\NetMeeting\SS\ServerSide.dll
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [Yantert] C:\WINNT\bruzmoh.exe
O4 - HKLM\..\Run: [version] C:\WINNT\system32\ms3E.exe
O4 - HKLM\..\Run: [secure] C:\WINNT\system32\secure.exe
O4 - HKLM\..\Run: [svrrun] C:\WINNT\svrrun.exe
O4 - HKLM\..\Run: [SStb.exe] C:\WINNT\SStb.exe
O4 - HKCU\..\Run: [gB02RjK4e] ipcng400.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\system32\Shdocvw.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusmarketing.com/actsetup.cab
O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} (CSS Web Installer Class) - http://www.commandondemand.com/eval/cod/cabs/cssweb.cab
O16 - DPF: {DF05D910-DC8E-403A-93B0-5C866F3200D1} (PtClickLoan Control) - https://www.clickloan.com/CAB/PtClickLoan/1…PtClickLoan.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = PINNACLE.LOCAL
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = PINNACLE.LOCAL
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = PINNACLE.LOCAL
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AOL Spyware Protection Service - Unknown - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
Post #10
Click here, for instructions on how to enable hidden files and folders to be visible. After enabling, find, zip and send these files individually:

C:\WINNT\bruzmoh.exe
C:\WINNT\system32\ms3E.exe
C:\WINNT\system32\secure.exe
C:\WINNT\svrrun.exe
C:\WINNT\SStb.exe
C:\WINNT\system32\ipcng400.exe

to this e-mail address including a link to this thread in the body of the email. I'll have you disable them with HJT next and get back to you if any further action is required once I have examined them.

Make sure that you have no browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = res://C:\PROGRA~1\Toolbar\toolbar.dll/sa
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {ED103D9F-3070-4580-AB1E-E5C179C1AE41} - (no file)
O4 - HKLM\..\Run: [Yantert] C:\WINNT\bruzmoh.exe
O4 - HKLM\..\Run: [version] C:\WINNT\system32\ms3E.exe
O4 - HKLM\..\Run: [secure] C:\WINNT\system32\secure.exe
O4 - HKLM\..\Run: [svrrun] C:\WINNT\svrrun.exe
O4 - HKLM\..\Run: [SStb.exe] C:\WINNT\SStb.exe
O4 - HKCU\..\Run: [gB02RjK4e] ipcng400.exe
O16 - DPF: {DF05D910-DC8E-403A-93B0-5C866F3200D1} (PtClickLoan Control) - https://www.clickloan.com/CAB/PtClickLoan/1…PtClickLoan.cab

Reboot when done, rescan with HJT and post a new log here.
Post #11
Here is the new log. Thanks.

Logfile of HijackThis v1.99.0
Scan saved at 6:50:41 PM, on 12/20/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\NavNT\rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\MsgSys.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\system32\igfxtray.exe
C:\WINNT\system32\hkcmd.exe
C:\WINNT\SOUNDMAN.EXE
C:\Program Files\NavNT\vptray.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
C:\Documents and Settings\tnoviello\My Documents\HijackThis Updated Version\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: ServerSide - {7FC56022-4EDA-472E-8830-7CA92CCBD025} - C:\Program Files\NetMeeting\SS\ServerSide.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\system32\Shdocvw.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {BAB3E70B-A847-4A88-ACFC-778FCCC00287} (CActSetupObj Object) - http://www.odysseusmarketing.com/actsetup.cab
O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} (CSS Web Installer Class) - http://www.commandondemand.com/eval/cod/cabs/cssweb.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = PINNACLE.LOCAL
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = PINNACLE.LOCAL
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = PINNACLE.LOCAL
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AOL Spyware Protection Service - Unknown - C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\\aolserv.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
Post #13
Ok. If I delete those files, is it going to affect my system? It is running much better, although I am still getting some pop ups now and then that I never used to get.
Post #14
It won't affect your system.

Click here to download mwavscan. Double-click it to run it, select all local drives, scan all files, press 'scan' and when it is completed, anything found will be displayed in the lower pane. Highlight it, CTRL C and paste it in your next reply.
Post #15
Here is the scan you asked me to do. Thanks. File C:\Documents and Settings\All Users\Application Data\AOL Downloads\setup90\comp01.000 tagged as not-a-virus:Tool.Win32.Reboot. No Action Taken. File C:\Documents and Settings\tnoviello\Local Settings\Temp\adlinstallwin32.exe infected by "not-a-virus:AdWare.Adstart.b" Virus. Action Taken: No Action Taken. File C:\Documents and Settings\tnoviello\Local Settings\Temp\i37.tmp infected by "not-a-virus:AdWare.SurfSide.a" Virus. Action Taken: No Action Taken. File C:\Documents and Settings\tnoviello\Local Settings\Temp\i43.tmp infected by "not-a-virus:AdWare.SurfSide.a" Virus. Action Taken: No Action Taken. File C:\Documents and Settings\tnoviello\Local Settings\Temp\ms36.tmp infected by "Trojan-Dropper.Win32.SurfSide.a" Virus. Action Taken: No Action Taken. File C:\Documents and Settings\tnoviello\Local Settings\Temp\ms73.tmp infected by "Trojan.Win32.QuickBrowser.b" Virus. Action Taken: No Action Taken. File C:\Documents and Settings\tnoviello\Local Settings\Temp\SskUpdater.exe infected by "not-a-virus:AdWare.SurfSide.b" Virus. Action Taken: No Action Taken. File C:\Documents and Settings\tnoviello\Local Settings\Temp\temp.fr788B\SskBho.dll infected by "not-a-virus:AdWare.SurfSide.b" Virus. Action Taken: No Action Taken. File C:\Documents and Settings\tnoviello\Local Settings\Temp\temp.fr788B\SskCore.dll infected by "not-a-virus:AdWare.SurfSide.b" Virus. Action Taken: No Action Taken. File C:\Documents and Settings\tnoviello\Local Settings\Temp\~8376818148.tmp infected by "Trojan-Downloader.Win32.Siboco" Virus. Action Taken: No Action Taken. File C:\Documents and Settings\tnoviello\Local Settings\Temporary Internet Files\Content.IE5\K35N6LF2\AproposClientInstaller[1].exe infected by "Trojan-Downloader.Win32.Envolo.a" Virus. Action Taken: No Action Taken. File C:\Documents and Settings\tnoviello\Local Settings\Temporary Internet Files\Content.IE5\MDO7UPYP\in[1].dat infected by "Trojan.Win32.QuickBrowser.b" Virus. Action Taken: No Action Taken. File C:\Documents and Settings\tnoviello\Local Settings\Temporary Internet Files\Content.IE5\MDO7UPYP\silent_install[1].exe infected by "not-a-virus:AdWare.ToolBar.EliteBar.q" Virus. Action Taken: No Action Taken. File C:\Documents and Settings\tnoviello\Local Settings\Temporary Internet Files\Content.IE5\MT4J47W1\in[1].dat infected by "Trojan-Dropper.Win32.SurfSide.a" Virus. Action Taken: No Action Taken. File C:\Program Files\America Online 9.0\Jiti\Jiti_mm.exe tagged as not-a-virus:Tool.Win32.Reboot. No Action Taken. File C:\Program Files\MySearch\bar\1.bin\NPMYSRCH.DLL infected by "not-a-virus:AdWare.ToolBar.MyWay.j" Virus. Action Taken: No Action Taken. File C:\Program Files\MySearch\bar\1.bin\S42NS.EXE infected by "not-a-virus:AdWare.ToolBar.MyWay.j" Virus. Action Taken: No Action Taken. File C:\RECYCLER\S-1-5-21-4009592030-2488038683-3133029299-1110\Dc21.zip infected by "Trojan-Downloader.Win32.Envolo.a" Virus. Action Taken: No Action Taken. File C:\RECYCLER\S-1-5-21-4009592030-2488038683-3133029299-1110\Dc23.exe infected by "Trojan.Win32.QuickBrowser.b" Virus. Action Taken: No Action Taken. File C:\RECYCLER\S-1-5-21-4009592030-2488038683-3133029299-1110\Dc25.exe infected by "Trojan-Downloader.Win32.Envolo.a" Virus. Action Taken: No Action Taken. File C:\RECYCLER\S-1-5-21-4009592030-2488038683-3133029299-1110\Dc7\WSup.exe infected by "not-a-virus:AdWare.Wintol.r" Virus. Action Taken: No Action Taken. File C:\RECYCLER\S-1-5-21-4009592030-2488038683-3133029299-1110\Dc7\WToolsA.exe infected by "not-a-virus:AdWare.Wintol.r" Virus. Action Taken: No Action Taken. File C:\RECYCLER\S-1-5-21-4009592030-2488038683-3133029299-1110\Dc7\WToolsB.dll infected by "not-a-virus:AdWare.Wintol.r" Virus. Action Taken: No Action Taken. File C:\sidebDD.exe infected by "not-a-virus:AdWare.ToolBar.EliteBar.v" Virus. Action Taken: No Action Taken. File C:\windows\bundles\2504041110.exe infected by "not-a-virus:AdWare.VirtualBouncer.c" Virus. Action Taken: No Action Taken. File C:\windows\bundles\HelperInstaller.exe infected by "Trojan-Dropper.Win32.Delf.z" Virus. Action Taken: No Action Taken. File C:\windows\bundles\saie1101.exe infected by "TrojanDropper.Win32.Small.mr" Virus. Action Taken: No Action Taken. File C:\windows\bundles\SSK_B5.EXE infected by "Trojan-Dropper.Win32.SurfSide.a" Virus. Action Taken: No Action Taken. File C:\windows\bundles\WebRebates_Auto_InstallSilent.exe infected by "not-a-virus:AdWare.WebRebates.d" Virus. Action Taken: No Action Taken. File C:\WINNT\sideb.exe infected by "not-a-virus:AdWare.ToolBar.EliteBar.v" Virus. Action Taken: No Action Taken. File C:\WINNT\svrrun.zip infected by "Trojan.Win32.QuickBrowser.b" Virus. Action Taken: No Action Taken. File C:\WINNT\system32\csh4tb.exe infected by "Trojan-Downloader.Win32.Small.um" Virus. Action Taken: No Action Taken. File C:\WINNT\system32\mseggo.gif infected by "TrojanSpy.Win32.Delf.dx" Virus. Action Taken: No Action Taken. File C:\WINNT\system32\msfaol.dll infected by "not-a-virus:AdWare.ClientMan" Virus. Action Taken: No Action Taken. File C:\WINNT\system32\msfdje.gif infected by "not-a-virus:AdWare.ClientMan" Virus. Action Taken: No Action Taken. File C:\WINNT\system32\msiaih.dll infected by "not-a-virus:AdWare.Ipend" Virus. Action Taken: No Action Taken.

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