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Help Please..pop Ups

6 min read

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Post #1
hello,
i have been having problems with pop-ups with ad234, z1, castlemedia etc, galore. please help !… this is my hijack log i believe with the latest version of HijackThis.
thank you, thank you for your time !
lily the tiger flower

Logfile of HijackThis v1.98.2
Scan saved at 3:21:07 PM, on 12/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\jpjjan.exe
C:\documents and settings\renee causey\local settings\temp\IqiS.exe
C:\documents and settings\renee causey\local settings\temp\1E1D.exe
C:\documents and settings\renee causey\local settings\temp\1E1D.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\documents and settings\renee causey\local settings\temp\IqiS.exe
C:\documents and settings\renee causey\local settings\temp\1E1D.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe
C:\WINDOWS\system32\w?nlogon.exe
C:\Documents and Settings\renee causey\Application Data\rpen.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\DRIVERS\dcfssvc.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker1.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\renee causey\Desktop\hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_page.ht…ount_id=1000795
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.ebay.com/
O2 - BHO: MultiMPPObj Class - {002EB272-2590-4693-B166-FBD5D9B6FEA6} - C:\WINDOWS\multimpp.dll
O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll
O2 - BHO: MyQuickSearch Search Assistant BHO - {04011C11-2F3B-44ed-977C-270CA669C6B2} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: mqsBar BHO - {0E677221-E309-4341-81BD-3CC3018BF5B3} - (no file)
O2 - BHO: (no name) - {12D02C08-218F-4A11-BDE1-6611ADB7B81F} - (no file)
O2 - BHO: (no name) - {19A3352F-C11E-5CB5-8007-65557BF32942} - C:\WINDOWS\system32\byreah.dll
O2 - BHO: TChkBHO Class - {716CB13C-41EC-4893-9F3F-1F4F220FB012} - C:\WINDOWS\system32\ktnjcqb.dll
O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem302.dll
O2 - BHO: (no name) - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - (no file)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\renee causey\Local Settings\Temp\jtaPxHt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: (no name) - {0E677229-E309-4341-81BD-3CC3018BF5B3} - (no file)
O3 - Toolbar: (no name) - {86227D9C-0EFE-4f8a-AA55-30386A3F5686} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [cldqihw] C:\WINDOWS\system32\jpjjan.exe
O4 - HKLM\..\Run: [conscorr] C:\WINDOWS\conscorr.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [IqiS] C:\documents and settings\renee causey\local settings\temp\IqiS.exe
O4 - HKLM\..\Run: [1E1D] C:\documents and settings\renee causey\local settings\temp\1E1D.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [IqiS.exe] C:\documents and settings\renee causey\local settings\temp\IqiS.exe
O4 - HKLM\..\Run: [1E1D.exe] C:\documents and settings\renee causey\local settings\temp\1E1D.exe
O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"
O4 - HKCU\..\Run: [Mggo] C:\WINDOWS\system32\w?nlogon.exe
O4 - HKCU\..\Run: [Usrr] C:\Documents and Settings\renee causey\Application Data\rpen.exe
O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm
O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - (no file)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {58F0B492-A42E-435A-BCBF-C6B2608077BA} - http://ak.imgfarm.com/images/nocache/mysea…etup1.0.0.7.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
Post #3
ok:

i would print this out or copy it to a txt file so you can get to it as we will be in safe mode. also make sure HJT is in its own folder, and not running directly from the desktop.
we will uninstall, use HJt, boot to safe mode, delete files:

Before we start, please go to your Add/Remove Programs panel- Look for this program and uninstall it if present:

Ebates_MoeMoneyMaker
———————————————————-
Make sure your PC is configured to show hidden files

Double click my computers & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Scan with HijackThis and place an check next to the following entries,close all windows,then press *fix checked*
————————————————————-
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.couldnotfind.com/search_page.ht…ount_id=1000795

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://websearch.drsnsrch.com/sidesearch.cgi?id=

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.drsnsrch.com/q.cgi?q=

O2 - BHO: MultiMPPObj Class - {002EB272-2590-4693-B166-FBD5D9B6FEA6} - C:\WINDOWS\multimpp.dll

O2 - BHO: Band Class - {01F44A8A-8C97-4325-A378-76E68DC4AB2E} - C:\WINDOWS\systb.dll

O2 - BHO: MyQuickSearch Search Assistant BHO - {04011C11-2F3B-44ed-977C-270CA669C6B2} - (no file)

O2 - BHO: mqsBar BHO - {0E677221-E309-4341-81BD-3CC3018BF5B3} - (no file)

O2 - BHO: (no name) - {12D02C08-218F-4A11-BDE1-6611ADB7B81F} - (no file)

O2 - BHO: (no name) - {19A3352F-C11E-5CB5-8007-65557BF32942} - C:\WINDOWS\system32\byreah.dll

O2 - BHO: TChkBHO Class - {716CB13C-41EC-4893-9F3F-1F4F220FB012} - C:\WINDOWS\system32\ktnjcqb.dll

O2 - BHO: BHObj Class - {8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} - C:\WINDOWS\wsem302.dll

O2 - BHO: (no name) - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - (no file)

O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\renee causey\Local Settings\Temp\jtaPxHt.dll

O3 - Toolbar: (no name) - {0E677229-E309-4341-81BD-3CC3018BF5B3} - (no file)
O3 - Toolbar: (no name) - {86227D9C-0EFE-4f8a-AA55-30386A3F5686} - (no file)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)

O4 - HKLM\..\Run: [cldqihw] C:\WINDOWS\system32\jpjjan.exe
O4 - HKLM\..\Run: [conscorr] C:\WINDOWS\conscorr.exe
O4 - HKLM\..\Run: [Win Server Updt] C:\WINDOWS\wupdt.exe

O4 - HKLM\..\Run: [IqiS] C:\documents and settings\renee causey\local settings\temp\IqiS.exe

O4 - HKLM\..\Run: [1E1D] C:\documents and settings\renee causey\local settings\temp\1E1D.exe

O4 - HKLM\..\Run: [EbatesMoeMoneyMaker0] "C:\Program
Files\Ebates_MoeMoneyMaker\EbatesMoeMoneyMaker0.exe"

O4 - HKCU\..\Run: [Mggo] C:\WINDOWS\system32\w?nlogon.exe

O4 - HKCU\..\Run: [Usrr] C:\Documents and Settings\renee causey\Application Data\rpen.exe

O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - (no file)

O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (HKCU)
———————————————————————————————
ok now boot into SAFE MODe by tapping F8 key at restart, chose SAFE MODE form the options. once in safe mode;

you see all the above 04 items? find and delete them:
example:
delete just the .exe for these 3
jpjjan.exe>>>located here>C:\WINDOWS\system32
conscorr.exe>>>here>C:\WINDOWS
wupdt.exe>>here>C:\WINDOWS

IqiS.exe>>located here>C:\documents and settings\renee causey\local settings\temp\

ok still in safe mode:
Empty your Temp folders. Go to Start > Run and type:cleanmgr. Windows will scan. When done check these 3 and press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

Click Start>Run then type %temp%
Hit OK. Delete all the files you can, some wont delete.
—————————————————————————-
reboot normally and post a new HJT log…………shelf life
Post #4
hello,
Thank you so much Shelf Life for your help !!!!.. this is my current hijackthis log !!! anything else i would need to do??

thank you, thank you
lily the tiger flower

Logfile of HijackThis v1.98.2
Scan saved at 7:52:30 PM, on 12/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\DRIVERS\dcfssvc.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\hijack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.ebay.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\renee causey\Local Settings\Temp\Oe0RA.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [IqiS.exe] C:\documents and settings\renee causey\local settings\temp\IqiS.exe
O4 - HKLM\..\Run: [1E1D.exe] C:\documents and settings\renee causey\local settings\temp\1E1D.exe
O4 - HKLM\..\Run: [vignpikzuoiqk] C:\WINDOWS\system32\jpjjan.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {58F0B492-A42E-435A-BCBF-C6B2608077BA} - http://ak.imgfarm.com/images/nocache/mysea…etup1.0.0.7.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
Post #5
hello lily the tiger flower, log looks much better. Scan with HijackThis and place an check next to the following entries,close all windows,then press *fix checked* O2 - BHO: Search Help - {E8EAEB34-F7B5-4C55-87FF-720FAF53D841} - C:\Documents and Settings\renee causey\Local Settings\Temp\Oe0RA.dll O4 - HKLM\..\Run: [IqiS.exe] C:\documents and settings\renee causey\local settings\temp\IqiS.exe O4 - HKLM\..\Run: [1E1D.exe] C:\documents and settings\renee causey\local settings\temp\1E1D.exe O4 - HKLM\..\Run: [vignpikzuoiqk] C:\WINDOWS\system32\jpjjan.exe ——————————————————————– ok boot into SAFE MODE again by tapping f8 key at restart. chose safe mode. once in safe mode attempt to find and delete; jpjjan.exe located here>> C:\WINDOWS\system32 also in safe mode: using explorer(right click on start>explore) drill down to these >>> you want to delete whats >inside< the folder, not the folder itself<< C:\Windows\Temp\ C:\Documents and Settings\-Your Profile-\Local Settings\Temporary Internet Files\ (will dump all your cached internet content– including cookies) C:\Documents and Settings\-Your Profile-\Local Settings\Temp\ C:\Documents and Settings\-Any other users Profile-\Local Settings\Temporary Internet Files\ C:\Documents and Settings\-Any other users Profile-\Local Settings\Temp\ ————————————————————- reboot normally, post new HTJ log………………………….shelf life
Post #7
hello Shelf Life,
Things are looking really good at this point !!! yaya!!!

thank you, thank you !!! you've been awesome !
lily the tiger flower


Logfile of HijackThis v1.98.2
Scan saved at 9:49:42 PM, on 12/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\DRIVERS\dcfssvc.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.EXE
C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe
C:\WINDOWS\system32\slserv.exe
C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\hijack\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.ebay.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
Post #8
hello,

sorry for delay. log looks good!!

for reference;

Please follow a few tips to remain malware free:

1) Make sure you keep your Windows OS current by visiting Windows update occasionaly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.
http://v4.windowsupdate.microsoft.com/en/default.asp

Also download, install and keep updated- Antivirus Software (and use only one):
Free for home users:
http://www.avast.com/eng/free_virus_protectio.html
http://free.grisoft.com/freeweb.php/doc/2/ AVG free version v6.0 updates end 12/31/04>>>get new (still free) version 7.0
http://www.free-av.com/

2) Watch what you download, and where you download it from. Many programs come bundled with crapware. Make sure you know what it is you will be downloading and installing. Visit the makers website, learn more about the program, Does the program you want come bundled with other "3rd party" programs? What do the 3rd party programs do? Will they deliver ads? Track your surfing habits?.You may be installing more than you think, Read the EULA agreement, you know that paragraph of stuff you "agree to" before the software installs? Stay away from warez and crack sites. Becarful what you download from file sharing networks.If you are not sure, scan it with your Antivirus app. A small file (in KB) is probably not what you think it is.

3)Adjust your browser settings: Change your(active x) settings in IE. With IE open go to tools, internet options, security tab. Click on the internet globe, then custom level. Set the first option "download signed active x controls" to prompt, the next two to disable. Read more: https://netfiles.uiuc.edu/ehowes/www/btw/ie/ie-opts.htm
http://www.microsoft.com/windows/ie/using/…y/settings.mspx
Many exploits are directed at Internet Explorer, you dont have to use it. Try a different browser: http://www.mozilla.org/products/firefox/

4)Install a firewall. A firewall will control what comes in from the internet and what leaves your computer to the internet. A firewall will also alert you when a application trys to connect to the internet from your computer, this is a good way to catch crapware or trojans, trying to connect out bound from your computer- whats that and why does it need a internet connection? You can deny it access it until more investigation is done. Zone Alarm is a free and easy to use firewall, that will provide in and outbound protection. Microsoft XP firewall only provides inbound protection. SP2 adds in and out bound protection which is better than nothing, but is not as robust as third party firewalls, Be sure to run only >one< firewall.If you use another, be sure to disable XP's built in firewall.A inexpensive NAT hardware router with SPI (firewall)would be best,along with a software firewall.
Zone Alarm: http://www.zonelabs.com/store/content/home.jsp
Kerio Personal Firewall: http://www.kerio.com/us/kpf_home.html
Outpost Firewall: http://www.agnitum.com/products/outpost/

5)Download, install and update before using:(if these are constantly finding malware, then you need to make some changes.)
Ad-Aware SE Personal edition: http://www.lavasoft.de/
Spybot Search and destroy: http://www.safer-networking.org/en/index.html
Becarful with spyware "removers and scanners"– there are many "rogue/suspect" programs that "claim to remove" spyware.


6)Other programs to consider:
SpywareBlaster: http://www.bleepingcomputer.com/forums/ind…showtutorial=49
IE-SPYAD: https://netfiles.uiuc.edu/ehowes/www/resource.htm#IESPYAD
AntiTrojan (free) software to fill in the gap:
a2 free: http://www.emsisoft.com/en/software/free/
Ewido Security Suite: http://www.ewido.net/en/


7) Learn More:
http://www.dslreports.com/faq/8463#Tighten%20IE
http://www.cert.org/homeusers/HomeComputerSecurity/
http://www.wilders.org/index.htm


SHELF LIFE
Post #9
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To help keep you clean follow the recommendations in Tony's article here:
So how did I get infected in the first place?

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