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Hijacked - Please Help

5 min read

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Post #1
I seem to have been doubly hi-jacked. Below is a copy of HijackThis log. Thanks for your help.

Larry

Logfile of HijackThis v1.98.2
Scan saved at 11:53:11 AM, on 11/28/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Internet Explorer\Iesearch.exe
C:\WINDOWS\system32\explorer.exe
C:\WINDOWS\System32\itghbl.exe
C:\WINDOWS\system32\explorer.exe
C:\documents and settings\bettina dixon\local settings\temp\DXk1PbSRc.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\Program Files\Common Files\Dpi\dpi.exe
C:\WINDOWS\System32\pacsetup.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\documents and settings\bettina dixon\local settings\temp\DXk1PbSRc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Bettina Dixon\Application Data\ttuh.exe
C:\WINDOWS\System32\patpex.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\WINDOWS\System32\Jfj1OLg7.exe
C:\WINDOWS\System32\Jze2.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\cidaemon.exe
C:\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://super-spider.com/sp.htm?id=632
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50093
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://super-spider.com/sp.htm?id=632
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://super-spider.com/hp.htm?id=632
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50093
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50093
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://omega-search.com/panel_search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Logic South
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost
R3 - URLSearchHook: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\nfkhxanm3b.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Band Class - {C5183ABC-EB6E-4E05-B8C9-500A16B6CF94} - C:\Program Files\SEP\sep.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Iesearch.exe] C:\Program Files\Internet Explorer\Iesearch.exe
O4 - HKLM\..\Run: [Explorer] C:\WINDOWS\system32\explorer.exe
O4 - HKLM\..\Run: [elpernqbkbf] C:\WINDOWS\System32\itghbl.exe
O4 - HKLM\..\Run: [DXk1PbSRc] C:\documents and settings\bettina dixon\local settings\temp\DXk1PbSRc.exe
O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\CnyMt4.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
O4 - HKLM\..\Run: [romahere] C:\WINDOWS\System32\matrixhere.exe
O4 - HKLM\..\Run: [qF5f38Q] pacsetup.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [DXk1PbSRc.exe] C:\documents and settings\bettina dixon\local settings\temp\DXk1PbSRc.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [uninstal] regsvr32 /u /s image.dll
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Bettina Dixon\Application Data\ttuh.exe
O4 - HKCU\..\Run: [boupRUcEV] patpex.exe
O4 - HKCU\..\Run: [romahere] C:\WINDOWS\System32\matrixhere.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: winlogin.exe
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.flingstone.com
O15 - Trusted Zone: *.greg-search.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.searchbarcash.com
O15 - Trusted Zone: *.skoobidoo.com
O16 - DPF: {12398DD6-40AA-4C40-A4EC-A42CFC0DE797} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v4.0/0006_adult.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarestormer.com/files2/Install.cab
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.140/code/PWActiveXImgCtl.CAB
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab
O20 - AppInit_DLLs: f9xn8cy7yj324.tlb
O21 - SSODL: System - {8D22F5FD-D5FF-4EAA-A66C-622B8C2F37D5} - C:\WINDOWS\system32\system32.dll
Post #2
Click here to download CWShredder by Merijn Bellekom and run it, hit 'fix' as opposed to 'scan only'. Reboot when done.

Click here to download Spybot Search & Destroy - install, update, scan and fix all RED items it finds. Reboot when done.

Click here to download Ad-Aware SE and install. Before scanning click on "check for updates now" to make sure you have the latest reference file. Click "Start", select "Perform Full System scan" and "Next" to start the scan. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".

Reboot when done. Rescan with HJT and post a new log here so that any remnants can be removed manually.
Post #3
Thanks Daemon. Here is the second log after running CWShredder, Spybot S&D, and Ad-Aware SE.

Larry

Logfile of HijackThis v1.98.2
Scan saved at 2:05:25 PM, on 11/28/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\WinTools\WToolsS.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Internet Explorer\Iesearch.exe
C:\Program Files\Common Files\WinTools\WToolsA.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\patpex.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Common Files\WinTools\WSup.exe
C:\Documents and Settings\Bettina Dixon\My Documents\MyFixits\HijackThis.exe
C:\Program Files\Microsoft Broadband Networking\MSBNUpdate.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50093
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://super-spider.com/hp.htm?id=632
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50093
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50093
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Logic South
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\nfkhxanm3b.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [Iesearch.exe] C:\Program Files\Internet Explorer\Iesearch.exe
O4 - HKLM\..\Run: [DXk1PbSRc] C:\documents and settings\bettina dixon\local settings\temp\DXk1PbSRc.exe
O4 - HKLM\..\Run: [romahere] C:\WINDOWS\System32\matrixhere.exe
O4 - HKLM\..\Run: [DXk1PbSRc.exe] C:\documents and settings\bettina dixon\local settings\temp\DXk1PbSRc.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [uninstal] regsvr32 /u /s image.dll
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [boupRUcEV] patpex.exe
O4 - HKCU\..\Run: [romahere] C:\WINDOWS\System32\matrixhere.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O15 - Trusted Zone: *.greg-search.com
O15 - Trusted Zone: *.skoobidoo.com
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.140/code/PWActiveXImgCtl.CAB
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab
O20 - AppInit_DLLs: f9xn8cy7yj324.tlb
Post #4
Reboot into Safe Mode by tapping F8 after the BIOS has loaded. Then, click Start>Control Panel, double-click on Administrative Tools then on Services. Look for a service called Wintools for IE Service. Double-click it to open, then click the Stop button and change the 'Startup type' to Disabled. (Don't worry if it's not there)

Press CTRL>ALT>DEL to bring up the Task Manager. In the Processes tab, look for WToolsA.exe, WToolsS.exe and WSup.exe. If any or all of these exist, right-click on each one and select End Process Tree and answer affirmatively to any confirmation questions.

Go back to Control Panel, click Add/Remove Programs. If there is an uninstaller for Wintools, try running it.

Now delete this directory:

C:\Program Files\Common Files\WinTools <– folder

Reboot back into Normal Mode when done.

Click here to download Pocket Killbox by Option^Explicit. Extract it from the zip file then double-click on Killbox.exe to run it. In the 'Full Path of File to Delete' box, copy and paste the following, clicking the red 'Delete File' button after pasting each one:

C:\WINDOWS\system32\f9xn8cy7yj324.tlb
C:\WINDOWS\System32\matrixhere.exe
C:\WINDOWS\System32\patpex.exe
C:\WINDOWS\System32\nfkhxanm3b.dll
C:\Program Files\Internet Explorer\Iesearch.exe
C:\documents and settings\bettina dixon\local settings\temp\DXk1PbSRc.exe

Click 'Exit' when done.

Make sure that you have no other browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50093
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://super-spider.com/hp.htm?id=632
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50093
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50093
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\nfkhxanm3b.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [Iesearch.exe] C:\Program Files\Internet Explorer\Iesearch.exe
O4 - HKLM\..\Run: [DXk1PbSRc] C:\documents and settings\bettina dixon\local settings\temp\DXk1PbSRc.exe
O4 - HKLM\..\Run: [romahere] C:\WINDOWS\System32\matrixhere.exe
O4 - HKLM\..\Run: [DXk1PbSRc.exe] C:\documents and settings\bettina dixon\local settings\temp\DXk1PbSRc.exe
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common Files\WinTools\WToolsA.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [uninstal] regsvr32 /u /s image.dll
O4 - HKCU\..\Run: [boupRUcEV] patpex.exe
O4 - HKCU\..\Run: [romahere] C:\WINDOWS\System32\matrixhere.exe
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\ms.exe (file missing)
O15 - Trusted Zone: *.greg-search.com
O15 - Trusted Zone: *.skoobidoo.com
O20 - AppInit_DLLs: f9xn8cy7yj324.tlb

Reboot when done. Using Windows Explorer, navigate to the !Submit folder on the C:\ drive and inside you will the files removed by TheKillbox - zip them up individually and send to this e-mail address including a link to this thread in the body of the email.

Rescan with HJT and post a new log.



If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, click here to download and run missingfilesetup.exe. Then try TheKillbox again.
Post #5
Next post after TheKillbox.

Logfile of HijackThis v1.98.2
Scan saved at 4:22:28 PM, on 11/28/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\logonui.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Documents and Settings\Bettina Dixon\My Documents\MyFixits\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://win-eto.com/hp.htm?id=9
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Logic South
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost
O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\ZKCLCH~1.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O4 - Global Startup: winlogin.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.140/code/PWActiveXImgCtl.CAB
O20 - AppInit_DLLs: c47h59tdo3r.dll
Post #6
Well, it's cleared out a lot of stuff but you now have the latest variant of this pest.

We don't normally recommend running two antivirus programs together. The program I am going to tell you to install has been successful removing this particular variant in the past.

Could you disable Norton for now and go here to download the free version of Grisoft's AVG AntiVirus program.

Install the program, check for updates and scan your system allowing it to remove whatever it finds.

Open the Killbox again. Select the Delete on reboot option.

In the 'Full Path of File to Delete' box, copy and paste the following, clicking the 'Delete File' button (red circle with a white X) after pasting:

C:\WINDOWS\System32\c47h59tdo3r.dll

It will prompt you to reboot, press the NO button. Instead, copy and paste the following and click the 'Delete File' button again:

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogin.exe

When it prompts you to reboot this time, press the YES button.

After restarting, with only HijackThis running, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://win-eto.com/hp.htm?id=9
O2 - BHO: (no name) - {467FAEB2-5F5B-4c81-BAE0-2A4752CA7F4E} - C:\WINDOWS\System32\ZKCLCH~1.DLL
O4 - Global Startup: winlogin.exe
O20 - AppInit_DLLs: c47h59tdo3r.dll

Reboot again when done, rescan with HJT and post a new log here.
Post #7
Next log. It looks like about:blank is back when I started IE.

Larry

Logfile of HijackThis v1.98.2
Scan saved at 5:35:22 PM, on 11/28/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\cisvc.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Bettina Dixon\My Documents\MyFixits\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Logic South
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.140/code/PWActiveXImgCtl.CAB
Post #8
Daemon, Please disregard my last post concerning about:blank. It is not present on this computer anymore. Everything seems to be working great now. Thanks again for all your help. This PC was in a mess. Larry
Post #9
Good to hear and you're welcome - glad to help :D

If Norton is your preferred antivirus and you keep it up to date then uninstall AVG. Otherwise uninstall Norton. Antivirus programs that are not kept up to date are worthless and running two resident programs can cause conflicts.

Next, click here to make sure that you have the latest Critical Update patches for Windows. It's very important to keep your system up to date to avoid unnecessary security risks.

To help keep you clean follow the recommendations in Tony's article here:

So how did I get infected in the first place?



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