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Spyware / Malware / Virus Removal

Pop Ups

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1 last edited
Can someone please help me get rid of these annoying pop up ads?


Hijack this log is below

Logfile of HijackThis v1.98.2
Scan saved at 7:46:16 AM, on 24/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system32\mswavedll.exe
C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\HPLamp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\System32\fgoddoi.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
C:\Program Files\Nokia\Nokia PC Suite 5\DataLayer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Administrator.BEN\Application Data\past.exe
C:\WINDOWS\system32\l?ass.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\eFax Messenger Plus\HotTray.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\eFax Messenger Plus\Dllcmd32.exe
C:\Program Files\Common Files\Nokia\Services\ServiceLayer.exe
C:\Program Files\Common Files\Nokia\Services\ServiceLayer.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Documents and Settings\Administrator.BEN\Desktop\hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.telstra.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.telstra.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F3 - REG:win.ini: run=c:\windows\system32\mswavedll.exe
O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINDOWS\localNRD.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4CAC6B5E-9D4B-08BA-D503-65557E87736C} - C:\WINDOWS\system32\tkhqxkr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: BAHelper Class - {A3FDD654-A057-4971-9844-4ED8E67DBBB8} - C:\Program Files\SideFind\sfbho.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HP Lamp] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\HPLamp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [BigPondCable] "C:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [tywhdvqym] C:\WINDOWS\System32\fgoddoi.exe
O4 - HKLM\..\Run: [conscorr] C:\WINDOWS\conscorr.exe
O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKLM\..\Run: [Nokia Tray Application] C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Nokia\Nokia PC Suite 5\DataLayer.exe
O4 - HKLM\..\Run: [Mswavedll] c:\windows\system32\mswavedll.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Eaac] C:\Documents and Settings\Administrator.BEN\Application Data\past.exe
O4 - HKCU\..\Run: [Bfsmppfh] C:\WINDOWS\system32\l?ass.exe
O4 - HKCU\..\Run: [Mswavedll] c:\windows\system32\mswavedll.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: eFax Tray Menu.lnk = C:\Program Files\eFax Messenger Plus\HotTray.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Live Menu.lnk = C:\Program Files\eFax Messenger Plus\Dllcmd32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: SideFind - {10E42047-DEB9-4535-A118-B3F6EC39B807} - C:\Program Files\SideFind\sidefind.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarestormer.com/files2/Install.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1096270549259
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.digitalsurveillancecenter.com/a…sCamControl.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - https://www.navigator.com.au/viewer/activeX…tivexviewer.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
Post #2
Click here to download Ad-Aware SE and install. Before scanning click on "check for updates now" to make sure you have the latest reference file. Click "Start", select "Perform Full System scan" and "Next" to start the scan. When the scan is finished, the screen will tell you if anything has been found, click "Next". The bad files will be listed, right click the pane and click "Select all objects" - this will put a check mark in the box at the side, click "Next" again and click "OK" at the prompt "# objects will be removed. Continue?".

Reboot when done. Rescan with HJT and post a new log here so that any remnants can be removed manually.
Post #3
Have run Adaware SE and rebooted below find HJ this Log
Thanks for the help so far
Still getting popups mainly from site http//z1.adserver.com

Logfile of HijackThis v1.98.2
Scan saved at 3:53:56 PM, on 24/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\HPLamp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
C:\Program Files\Nokia\Nokia PC Suite 5\DataLayer.exe
C:\windows\system32\mswavedll.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Administrator.BEN\Application Data\past.exe
C:\WINDOWS\system32\l?ass.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\eFax Messenger Plus\HotTray.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\eFax Messenger Plus\Dllcmd32.exe
C:\Program Files\Common Files\Nokia\Services\ServiceLayer.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Administrator.BEN\Desktop\hijackthis\HijackThis.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.telstra.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.telstra.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4CAC6B5E-9D4B-08BA-D503-65557E87736C} - C:\WINDOWS\system32\tkhqxkr.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HP Lamp] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\HPLamp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [BigPondCable] "C:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKLM\..\Run: [Nokia Tray Application] C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Nokia\Nokia PC Suite 5\DataLayer.exe
O4 - HKLM\..\Run: [Mswavedll] c:\windows\system32\mswavedll.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Eaac] C:\Documents and Settings\Administrator.BEN\Application Data\past.exe
O4 - HKCU\..\Run: [Bfsmppfh] C:\WINDOWS\system32\l?ass.exe
O4 - HKCU\..\Run: [Mswavedll] c:\windows\system32\mswavedll.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: eFax Tray Menu.lnk = C:\Program Files\eFax Messenger Plus\HotTray.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Live Menu.lnk = C:\Program Files\eFax Messenger Plus\Dllcmd32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1096270549259
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.digitalsurveillancecenter.com/a…sCamControl.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - https://www.navigator.com.au/viewer/activeX…tivexviewer.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
Post #4 last edited
Make sure that you have no browser windows open as this could prevent the fix from working properly. Open HijackThis, scan and when complete, remove the following entries by checking the box to the left and clicking 'fixed checked':

O2 - BHO: (no name) - {4CAC6B5E-9D4B-08BA-D503-65557E87736C} - C:\WINDOWS\system32\tkhqxkr.dll
O4 - HKLM\..\Run: [Mswavedll] c:\windows\system32\mswavedll.exe
O4 - HKCU\..\Run: [Eaac] C:\Documents and Settings\Administrator.BEN\Application Data\past.exe
O4 - HKCU\..\Run: [Bfsmppfh] C:\WINDOWS\system32\l?ass.exe
O4 - HKCU\..\Run: [Mswavedll] c:\windows\system32\mswavedll.exe

Click here, for instructions on how to enable hidden files and folders to be visible. After enabling, reboot into safe mode by tapping F8 after the BIOS has loaded, find and delete the following:

C:\Documents and Settings\Administrator.BEN\Application Data\past.exe
C:\WINDOWS\system32\l?ass.exe <– careful with this one
c:\windows\system32\mswavedll.exe

Reboot when done, rescan with HJT and post a new log here for a final check over.
Post #5 last edited
Have done the changes. Please note that I encountered a problem.
When I rebooted in safe mode I could not find C:\windows\system32\l?ass.exe

Is it possible that HJ This sorted it?
See latest log

A Logfile of HijackThis v1.98.2
Scan saved at 10:40:34 PM, on 24/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\HPLamp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
C:\Program Files\Nokia\Nokia PC Suite 5\DataLayer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\eFax Messenger Plus\HotTray.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\eFax Messenger Plus\Dllcmd32.exe
C:\Program Files\Common Files\Nokia\Services\ServiceLayer.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Administrator.BEN\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.telstra.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.telstra.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HP Lamp] C:\Program Files\Hewlett-Packard\HP PrecisionScan\PrecisionScan\HPLamp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [BigPondCable] "C:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Drag'n'Drop_Autolaunch] "C:\Program Files\Iomega HotBurn Pro\Autolaunch.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
O4 - HKLM\..\Run: [Nokia Tray Application] C:\Program Files\Common Files\Nokia\NCLTools\NclTray.exe
O4 - HKLM\..\Run: [DataLayer] C:\Program Files\Nokia\Nokia PC Suite 5\DataLayer.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: eFax Tray Menu.lnk = C:\Program Files\eFax Messenger Plus\HotTray.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Live Menu.lnk = C:\Program Files\eFax Messenger Plus\Dllcmd32.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1096270549259
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.digitalsurveillancecenter.com/a…sCamControl.cab
O16 - DPF: {C4847596-972C-11D0-9567-00A0C9273C2A} (Crystal Report Viewer Control) - https://www.navigator.com.au/viewer/activeX…tivexviewer.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
Post #6
It's stopped it from starting. The ? makes it difficult to search for, so you would have to navigate to the folder and scroll down until you found it. If it's gone then don't worry. Your log looks OK now - how is it running?
Post #8
You're welcome - glad to help :D

To help keep you clean follow the recommendations in Tony's article here:

So how did I get infected in the first place?



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