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Please Help Re: About:blank And Others

61 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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I have posted several other times and got no response, so I attempted to fix it on my own. here is my latest log:

Logfile of HijackThis v1.98.2
Scan saved at 12:48:07 PM, on 11/22/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\ipar32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\appsd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\bsqvo.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\bsqvo.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\bsqvo.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\bsqvo.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\bsqvo.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\bsqvo.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\bsqvo.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;127.0.0.;;
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {A8C3732C-8C8B-6F52-758A-DD43EB823302} - C:\WINDOWS\netbc32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [appsd.exe] C:\WINDOWS\system32\appsd.exe
O4 - HKLM\..\Run: [zSPGuard] c:\program files\pjw\spguard\spguard.exe /s /r
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: www.staffone.com
O16 - DPF: PlaceWare Console: CC2K-4-3-0-0-C-n6s8p6 -
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {238EC5B8-0BF5-11D5-826E-00010239321B} (OBXViewer Control) - http://ciserver.comfedcu.org/onbase/Applets/OBXViewer.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} -
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} -
O16 - DPF: {33564D57-9980-0010-8000-00AA00389B71} -
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) -
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) -
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) -
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} -
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) -
O16 - DPF: {A8739816-022C-11D6-A85D-00C04F9AEAFB} (Web Camera Server Control) -
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) -
O16 - DPF: {EDCC4557-3196-46F5-8AFE-F298287E0AE2} (ActivePayrolla.ucMain) -

please help me!!! :rant2: :rant2:
The first thing I need you to do is download the file from here:

Getservice.zip

Extract the file to the c:\ drive. Then navigate to the c:\getservices and double-click on the getservices.bat file. A notepad will open up. Please paste the contents of that notepad as a reply to this post.
PsService v1.1 - local and remote services viewer/controller Copyright © 2001-2003 Mark Russinovich Sysinternals - www.sysinternals.com SERVICE_NAME: Alerter Notifies selected users and computers of administrative alerts. If the service is stopped, programs that use administrative alerts will not receive them. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Alerter DEPENDENCIES : LanmanWorkstation SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: ALG Provides support for 3rd party protocol plug-ins for Internet Connection Sharing and the Windows Firewall. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\alg.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Application Layer Gateway Service DEPENDENCIES : SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: AppMgmt Provides software installation services such as Assign, Publish, and Remove. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Application Management DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: AudioSrv Manages audio devices for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : AudioGroup TAG : 0 DISPLAY_NAME : Windows Audio DEPENDENCIES : PlugPlay : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: BITS Transfers files in the background using idle network bandwidth. If the service is stopped, features such as Windows Update, and MSN Explorer will be unable to automatically download programs and other information. If this service is disabled, any services that explicitly depend on it may fail to transfer files if they do not have a fail safe mechanism to transfer files directly through IE in case BITS has been disabled. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Background Intelligent Transfer Service DEPENDENCIES : Rpcss SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 0 seconds FAILURE_ACTIONS : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds SERVICE_NAME: Browser Maintains an updated list of computers on the network and supplies this list to computers designated as browsers. If this service is stopped, this list will not be updated or maintained. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Computer Browser DEPENDENCIES : LanmanWorkstation : LanmanServer SERVICE_START_NAME: LocalSystem SERVICE_NAME: ccEvtMgr Symantec Event Manager TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" LOAD_ORDER_GROUP : Symantec Services TAG : 0 DISPLAY_NAME : Symantec Event Manager DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: ccPwdSvc (null) TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : "C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe" LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Symantec Password Validation Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: cisvc Indexes contents and properties of files on local and remote computers; provides rapid access to files through flexible querying language. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\cisvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Indexing Service DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: ClipSrv Enables ClipBook Viewer to store information and share it with remote computers. If the service is stopped, ClipBook Viewer will not be able to share information with remote computers. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\clipsrv.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : ClipBook DEPENDENCIES : NetDDE SERVICE_START_NAME: LocalSystem SERVICE_NAME: COMSysApp Manages the configuration and tracking of Component Object Model (COM)+-based components. If the service is stopped, most COM+-based components will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : COM+ System Application DEPENDENCIES : rpcss SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 30 seconds FAILURE_ACTIONS : Restart DELAY: 1000 seconds : Restart DELAY: 5000 seconds : None DELAY: 1000 seconds SERVICE_NAME: CryptSvc Provides three management services: Catalog Database Service, which confirms the signatures of Windows files; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; and Key Service, which helps enroll this computer for certificates. If this service is stopped, these management services will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Cryptographic Services DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: DcomLaunch Provides launch functionality for DCOM services. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost -k DcomLaunch LOAD_ORDER_GROUP : Event Log TAG : 0 DISPLAY_NAME : DCOM Server Process Launcher DEPENDENCIES : SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 0 seconds FAILURE_ACTIONS : Reboot DELAY: 60000 seconds SERVICE_NAME: Dhcp Manages network configuration by registering and updating IP addresses and DNS names. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : DHCP Client DEPENDENCIES : Tcpip : Afd : NetBT : SYMTDI SERVICE_START_NAME: LocalSystem SERVICE_NAME: dmadmin Configures hard disk drives and volumes. The service only runs for configuration processes and then stops. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\dmadmin.exe /com LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Logical Disk Manager Administrative Service DEPENDENCIES : RpcSs : PlugPlay : DmServer SERVICE_START_NAME: LocalSystem SERVICE_NAME: dmserver Detects and monitors new hard disk drives and sends disk volume information to Logical Disk Manager Administrative Service for configuration. If this service is stopped, dynamic disk status and configuration information may become out of date. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Logical Disk Manager DEPENDENCIES : RpcSs : PlugPlay SERVICE_START_NAME: LocalSystem SERVICE_NAME: Dnscache Resolves and caches Domain Name System (DNS) names for this computer. If this service is stopped, this computer will not be able to resolve DNS names and locate Active Directory domain controllers. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k NetworkService LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : DNS Client DEPENDENCIES : Tcpip SERVICE_START_NAME: NT AUTHORITY\NetworkService SERVICE_NAME: ERSvc Allows error reporting for services and applictions running in non-standard environments. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Error Reporting Service DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Eventlog Enables event log messages issued by Windows-based programs and components to be viewed in Event Viewer. This service cannot be stopped. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe LOAD_ORDER_GROUP : Event log TAG : 0 DISPLAY_NAME : Event Log DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: EventSystem Supports System Event Notification Service (SENS), which provides automatic distribution of events to subscribing Component Object Model (COM) components. If the service is stopped, SENS will close and will not be able to provide logon and logoff notifications. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : Network TAG : 0 DISPLAY_NAME : COM+ Event System DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: FastUserSwitchingCompatibility Provides management for applications that require assistance in a multiple user environment. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Fast User Switching Compatibility DEPENDENCIES : TermService SERVICE_START_NAME: LocalSystem SERVICE_NAME: Fax Enables you to send and receive faxes, utilizing fax resources available on this computer or on the network. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\fxssvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Fax DEPENDENCIES : TapiSrv : RpcSs : PlugPlay : Spooler SERVICE_START_NAME: LocalSystem SERVICE_NAME: helpsvc Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Help and Support DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 100 seconds : Restart DELAY: 100 seconds : None DELAY: 100 seconds SERVICE_NAME: HidServ Enables generic input access to Human Interface Devices (HID), which activates and maintains the use of predefined hot buttons on keyboards, remote controls, and other multimedia devices. If this service is stopped, hot buttons controlled by this service will no longer function. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Human Interface Device Access DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: HTTPFilter This service implements the secure hypertext transfer protocol (HTTPS) for the HTTP service, using the Secure Socket Layer (SSL). If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k HTTPFilter LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : HTTP SSL DEPENDENCIES : HTTP SERVICE_START_NAME: LocalSystem SERVICE_NAME: ImapiService Manages CD recording using Image Mastering Applications Programming Interface (IMAPI). If this service is stopped, this computer will be unable to record CDs. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\ImapiRox.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : IMAPI CD-Burning COM Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: lanmanserver Supports file, print, and named-pipe sharing over the network for this computer. If this service is stopped, these functions will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Server DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: lanmanworkstation Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : NetworkProvider TAG : 0 DISPLAY_NAME : Workstation DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: LmHosts Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : TCP/IP NetBIOS Helper DEPENDENCIES : NetBT : Afd SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: MDM Supports local and remote debugging for Visual Studio and script debuggers. If this service is stopped, the debuggers will not function properly. TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : "C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe" LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Machine Debug Manager DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: Messenger Transmits net send and Alerter service messages between clients and servers. This service is not related to Windows Messenger. If this service is stopped, Alerter messages will not be transmitted. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Messenger DEPENDENCIES : LanmanWorkstation : NetBIOS : PlugPlay : RpcSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: mnmsrvc Enables an authorized user to access this computer remotely by using NetMeeting over a corporate intranet. If this service is stopped, remote desktop sharing will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\mnmsrvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : NetMeeting Remote Desktop Sharing DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: MSDTC Coordinates transactions that span multiple resource managers, such as databases, message queues, and file systems. If this service is stopped, these transactions will not occur. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\msdtc.exe LOAD_ORDER_GROUP : MS Transactions TAG : 0 DISPLAY_NAME : Distributed Transaction Coordinator DEPENDENCIES : RPCSS : SamSS SERVICE_START_NAME: NT Authority\NetworkService SERVICE_NAME: MSIServer Adds, modifies, and removes applications provided as a Windows Installer (*.msi) package. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\msiexec.exe /V LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Installer DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: navapsvc Handles Norton AntiVirus Auto-Protect events. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : "C:\Program Files\Norton AntiVirus\navapsvc.exe" LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Norton AntiVirus Auto Protect Service DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: NetDDE Provides network transport and security for Dynamic Data Exchange (DDE) for programs running on the same computer or on different computers. If this service is stopped, DDE transport and security will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe LOAD_ORDER_GROUP : NetDDEGroup TAG : 0 DISPLAY_NAME : Network DDE DEPENDENCIES : NetDDEDSDM SERVICE_START_NAME: LocalSystem SERVICE_NAME: NetDDEdsdm Manages Dynamic Data Exchange (DDE) network shares. If this service is stopped, DDE network shares will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Network DDE DSDM DEPENDENCIES : : EGrLocalSystem : Network DDE DSDM : etwork DDE : on AntiVirus Auto Protect Service : n Coordinator : ion : =Consolej :  : ß :  : È6 : È6 : ges Dynamic Data Exchange (DDE) network shares. If this service is stopped, DDE network shares will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. : : u : n : a : v : a : i : l : a : b : l : e : . : : I : f : : t : h : i : s : : s : e : r : v : i : c : e : : i : s : : d : i : s : a : b : l : e : d : , : : a : n : y : : s : e : r : v : i : c : e : s : : t : h : a : t : : e : x : p : l : i : c : i : t : l : y : : d : e : p : e : n : d : : o : n : : i : t : : w : i : l : l : : f : a : i : l : : t : o : : s : t : a : r : t : . : SERVICE_START_NAME: LocalSystem SERVICE_NAME: Netlogon Supports pass-through authentication of account logon events for computers in a domain. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe LOAD_ORDER_GROUP : RemoteValidation TAG : 0 DISPLAY_NAME : Net Logon DEPENDENCIES : LanmanWorkstation SERVICE_START_NAME: LocalSystem SERVICE_NAME: Netman Manages objects in the Network and Dial-Up Connections folder, in which you can view both local area network and remote connections. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Network Connections DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Nhksrv (null) TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\Nhksrv.exe LOAD_ORDER_GROUP : Extended Base TAG : 0 DISPLAY_NAME : Netropa NHK Server DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: Nla Collects and stores network configuration and location information, and notifies applications when this information changes. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Network Location Awareness (NLA) DEPENDENCIES : Tcpip : Afd SERVICE_START_NAME: LocalSystem SERVICE_NAME: NProtectService (null) TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Norton Unerase Protection DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: NtLmSsp Provides security to remote procedure call (RPC) programs that use transports other than named pipes. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : NT LM Security Support Provider DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: NtmsSvc (null) TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Removable Storage DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: PlugPlay Enables a computer to recognize and adapt to hardware changes with little or no user input. Stopping or disabling this service will result in system instability. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe LOAD_ORDER_GROUP : PlugPlay TAG : 0 DISPLAY_NAME : Plug and Play DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: PolicyAgent Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : IPSEC Services DEPENDENCIES : RPCSS : Tcpip : IPSec SERVICE_START_NAME: LocalSystem SERVICE_NAME: ProtectedStorage Provides protected storage for sensitive data, such as private keys, to prevent access by unauthorized services, processes, or users. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Protected Storage DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: RasAuto Creates a connection to a remote network whenever a program references a remote DNS or NetBIOS name or address. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Access Auto Connection Manager DEPENDENCIES : RasMan : Tapisrv SERVICE_START_NAME: LocalSystem SERVICE_NAME: RasMan Creates a network connection. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Access Connection Manager DEPENDENCIES : Tapisrv SERVICE_START_NAME: LocalSystem SERVICE_NAME: RDSessMgr Manages and controls Remote Assistance. If this service is stopped, Remote Assistance will be unavailable. Before stopping this service, see the Dependencies tab of the Properties dialog box. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\sessmgr.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Desktop Help Session Manager DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: RemoteAccess Offers routing services to businesses in local area and wide area network environments. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Routing and Remote Access DEPENDENCIES : RpcSS : +NetBIOSGroup SERVICE_START_NAME: LocalSystem SERVICE_NAME: RemoteRegistry Enables remote users to modify registry settings on this computer. If this service is stopped, the registry can be modified only by users on this computer. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Registry DEPENDENCIES : RPCSS SERVICE_START_NAME: NT AUTHORITY\LocalService FAIL_RESET_PERIOD : 0 seconds FAILURE_ACTIONS : Restart DELAY: 1000 seconds SERVICE_NAME: RpcLocator Manages the RPC name service database. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\locator.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Procedure Call (RPC) Locator DEPENDENCIES : LanmanWorkstation SERVICE_START_NAME: NT AUTHORITY\NetworkService SERVICE_NAME: RpcSs Provides the endpoint mapper and other miscellaneous RPC services. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost -k rpcss LOAD_ORDER_GROUP : COM Infrastructure TAG : 0 DISPLAY_NAME : Remote Procedure Call (RPC) DEPENDENCIES : SERVICE_START_NAME: NT Authority\NetworkService FAIL_RESET_PERIOD : 0 seconds FAILURE_ACTIONS : Reboot DELAY: 60000 seconds SERVICE_NAME: RSVP Provides network signaling and local traffic control setup functionality for QoS-aware programs and control applets. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\rsvp.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : QoS RSVP DEPENDENCIES : TcpIp : Afd : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: SamSs Stores security information for local user accounts. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe LOAD_ORDER_GROUP : LocalValidation TAG : 0 DISPLAY_NAME : Security Accounts Manager DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: SBService (null) TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : ScriptBlocking Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: SCardSvr Manages access to smart cards read by this computer. If this service is stopped, this computer will be unable to read smart cards. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\SCardSvr.exe LOAD_ORDER_GROUP : SmartCardGroup TAG : 0 DISPLAY_NAME : Smart Card DEPENDENCIES : PlugPlay SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: Schedule Enables a user to configure and schedule automated tasks on this computer. If this service is stopped, these tasks will not be run at their scheduled times. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : SchedulerGroup TAG : 0 DISPLAY_NAME : Task Scheduler DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: seclogon Enables starting processes under alternate credentials. If this service is stopped, this type of logon access will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Secondary Logon DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: SENS Tracks system events such as Windows logon, network, and power events. Notifies COM+ Event System subscribers of these events. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : Network TAG : 0 DISPLAY_NAME : System Event Notification DEPENDENCIES : EventSystem SERVICE_START_NAME: LocalSystem SERVICE_NAME: SharedAccess Provides network address translation, addressing, name resolution and/or intrusion prevention services for a home or small office network. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Firewall/Internet Connection Sharing (ICS) DEPENDENCIES : Netman : WinMgmt SERVICE_START_NAME: LocalSystem SERVICE_NAME: ShellHWDetection (null) TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : ShellSvcGroup TAG : 0 DISPLAY_NAME : Shell Hardware Detection DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Spooler Loads files to memory for later printing. TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\spoolsv.exe LOAD_ORDER_GROUP : SpoolerGroup TAG : 0 DISPLAY_NAME : Print Spooler DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds : None DELAY: 0 seconds SERVICE_NAME: srservice Performs system restore functions. To stop service, turn off System Restore from the System Restore tab in My Computer->Properties TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : System Restore Service DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: SSDPSRV Enables discovery of UPnP devices on your home network. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : SSDP Discovery Service DEPENDENCIES : HTTP SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: stisvc Provides image acquisition services for scanners and cameras. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k imgsvc LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Image Acquisition (WIA) DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: SwPrv Manages software-based volume shadow copies taken by the Volume Shadow Copy service. If this service is stopped, software-based volume shadow copies cannot be managed. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe /Processid:{FCACDCD5-0A4B-437C-B757-AE21EF62C38B} LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : MS Software Shadow Copy Provider DEPENDENCIES : rpcss SERVICE_START_NAME: LocalSystem SERVICE_NAME: SymWSC Symantec WMI Service TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : "C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe" LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : SymWMI Service DEPENDENCIES : winmgmt SERVICE_START_NAME: LocalSystem SERVICE_NAME: SysmonLog Collects performance data from local or remote computers based on preconfigured schedule parameters, then writes the data to a log or triggers an alert. If this service is stopped, performance information will not be collected. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\smlogsvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Performance Logs and Alerts DEPENDENCIES : SERVICE_START_NAME: NT Authority\NetworkService SERVICE_NAME: TapiSrv Provides Telephony API (TAPI) support for programs that control telephony devices and IP based voice connections on the local computer and, through the LAN, on servers that are also running the service. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Telephony DEPENDENCIES : PlugPlay : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: TermService Allows multiple users to be connected interactively to a machine as well as the display of desktops and applications to remote computers. The underpinning of Remote Desktop (including RD for Administrators), Fast User Switching, Remote Assistance, and Terminal Server. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost -k DComLaunch LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Terminal Services DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: Themes Provides user experience theme management. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : UIGroup TAG : 0 DISPLAY_NAME : Themes DEPENDENCIES : SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds : None DELAY: 0 seconds SERVICE_NAME: TlntSvr Enables a remote user to log on to this computer and run programs, and supports various TCP/IP Telnet clients, including UNIX-based and Windows-based computers. If this service is stopped, remote user access to programs might be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\tlntsvr.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Telnet DEPENDENCIES : RPCSS : TCPIP : NTLMSSP SERVICE_START_NAME: LocalSystem SERVICE_NAME: TrkWks Maintains links between NTFS files within a computer or across computers in a network domain. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Distributed Link Tracking Client DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: upnphost Provides support to host Universal Plug and Play devices. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Universal Plug and Play Device Host DEPENDENCIES : SSDPSRV : HTTP SERVICE_START_NAME: NT AUTHORITY\LocalService FAIL_RESET_PERIOD : -1 seconds FAILURE_ACTIONS : Restart DELAY: 0 seconds SERVICE_NAME: UPS Manages an uninterruptible power supply (UPS) connected to the computer. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\ups.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Uninterruptible Power Supply DEPENDENCIES : SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: VSS Manages and implements Volume Shadow Copies used for backup and other purposes. If this service is stopped, shadow copies will be unavailable for backup and the backup may fail. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\vssvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Volume Shadow Copy DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: W32Time Maintains date and time synchronization on all clients and servers in the network. If this service is stopped, date and time synchronization will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Time DEPENDENCIES : SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 5 seconds FAILURE_ACTIONS : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds SERVICE_NAME: WebClient Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : NetworkProvider TAG : 0 DISPLAY_NAME : WebClient DEPENDENCIES : MRxDAV SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: winmgmt Provides a common interface and object model to access management information about operating system, devices, applications and services. If this service is stopped, most Windows-based software will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Management Instrumentation DEPENDENCIES : RPCSS : Eventlog SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds SERVICE_NAME: WmdmPmSN Retrieves the serial number of any portable media player connected to this computer. If this service is stopped, protected content might not be down loaded to the device. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Portable Media Serial Number Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: Wmi Provides systems management information to and from drivers. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Management Instrumentation Driver Extensions DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: WmiApSrv Provides performance library information from WMI HiPerf providers. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\wbem\wmiapsrv.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : WMI Performance Adapter DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: wscsvc Monitors system security settings and configurations. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Security Center DEPENDENCIES : RpcSs : winmgmt SERVICE_START_NAME: LocalSystem SERVICE_NAME: wuauserv Enables the download and installation of Windows updates. If this service is disabled, this computer will not be able to use the Automatic Updates feature or the Windows Update Web site. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Automatic Updates DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: WZCSVC Provides automatic configuration for the 802.11 adapters TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : Wireless Zero Configuration DEPENDENCIES : RpcSs : Ndisuio SERVICE_START_NAME: LocalSystem SERVICE_NAME: xmlprov Manages XML configuration files on a domain basis for automatic network provisioning. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Network Provisioning Service DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: %AF夶À¨ (null) TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\addmz32.exe /s LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Workstation NetLogon Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem
OK this is long and involved - It will take me four or five posts - as I will be posting copies of pictures that I copied when I infected this on myself.

With these pictures will be file names from my infection - THAT WILL NOT BE THE SAME AS YOURS - they are provided as examples only. Please read the text for the filenames that you will need to find and delete etc.

My suggestion is so that you can follow all of that to copy all the text to a wordpad file on your computer - along with the pictures if you think they will help you.

Then once you boot to safe mode - DO NOT OPEN INTERNET EXPLORER OR GO TO THE INTERNET WITH ANY OTHER METHOD - until you have completed the last of those tasks.

Please continue with the next step if you run into a problem with the current one. Just be sure to let us know what the problem was when you reply.

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Please download About:Buster from here: http://tools.zerosrealm.com/AboutBuster.zip. Once it is downloaded extract it to
c:\aboutbuster. We will use that program later in this process.

Please download Reg Lite from here:
http://www.resplendence.com/download/reglite.exe
Once it is downloaded double click to install. We will use that program later in this process.

Reboot your computer into Safe Mode and follow these steps:

Step 1:

Click on start, then control panel, then administrative programs, then services. Look for a service called Workstation NetLogon Service. Double click on the that service and click stop and then set the startup to disabled. Also write down the name and path of the file listed in the Path to executable field. This filename must be deleted below.

[external image: Posted Image]

[external image: Posted Image]
Step 2:

Press control-alt-delete to get into the task manager and end the follow processes if they exist:

C:\WINDOWS\addmz32.exe
C:\WINDOWS\system32\bsqvo.dl
C:\WINDOWS\netbc32.dll
C:\WINDOWS\system32\appsd.exe

[external image: Posted Image]

Step 3:
I now need you to delete the following files:

C:\WINDOWS\addmz32.exe
The file from the services above.
C:\WINDOWS\system32\bsqvo.dl
C:\WINDOWS\netbc32.dll
C:\WINDOWS\system32\appsd.exe

If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.

[external image: Posted Image]

[external image: Posted Image]

[external image: Posted Image]
Step 4:
Then close all programs and windows and run hijackthis. Put a checkmark next to each of these entries and press the fix button when ready:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\bsqvo.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\bsqvo.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\bsqvo.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\bsqvo.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\bsqvo.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\bsqvo.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\bsqvo.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = ;127.0.0.;;
O2 - BHO: (no name) - {A8C3732C-8C8B-6F52-758A-DD43EB823302} - C:\WINDOWS\netbc32.dll
O4 - HKLM\..\Run: [appsd.exe] C:\WINDOWS\system32\appsd.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -

Optional

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -
O16 - DPF: {238EC5B8-0BF5-11D5-826E-00010239321B} (OBXViewer Control) - http://ciserver.comfedcu.org/onbase/Applets/OBXViewer.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} -
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} -
O16 - DPF: {33564D57-9980-0010-8000-00AA00389B71} -
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) -
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} (CCMPGui Class) -
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) -
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} -
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) -
O16 - DPF: {A8739816-022C-11D6-A85D-00C04F9AEAFB} (Web Camera Server Control) -
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) -
O16 - DPF: {EDCC4557-3196-46F5-8AFE-F298287E0AE2} (ActivePayrolla.ucMain) -

[external image: Posted Image]
Step 5:

In the next step we are going to remove a service that gets installed by this malware.

start reglite.

Navigate to: (You can use copy and paste from this into the address bar).

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\%AF夶À¨

If %AF夶À¨ exists , right click on it and choose delete from the menu.

[external image: Posted Image]

Now navigate to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_%AF夶À¨

If LEGACY_%AF夶À¨ exists then right click on it and choose delete from the menu.

If you have trouble deleting a key. Then click once on the key name to highlight it and click on the Permission menu option under Security or Edit. Then Uncheck "Allow inheritible permissions" and press copy. Then click on everyone and put a checkmark in "full control". Then press apply and ok and attempt to delete the key again.

If it does not find that second key - it will drop you one stage below - and you should be able to see something similar to the next two pictures.

A funny named key :-

[external image: Posted Image]

With a sub key with our bad service name in - so deleted that key and sub key.

[external image: Posted Image]

Step 6:

This is the step where we will use About:Buster that you had downloaded previously.

Navigate to the c:\aboutbuster directory and double-click on aboutbuster.exe When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so.

Now you can reboot to normal mode - and do a new Hijackthis log and post that with the about:buster log for me to see.
some of the processes and files weren't listed. here are my logs: Logfile of HijackThis v1.98.2 Scan saved at 11:55:33 AM, on 11/29/2004 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Nhksrv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\atlmx32.exe C:\WINDOWS\system32\javamv.exe C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe C:\Program Files\Sony Handheld\HOTSYNC.EXE C:\Program Files\Microsoft Office\Office\1033\msoffice.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\hijackthis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = NOT USED (OK) R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = NOT USED (OK) R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R3 - Default URLSearchHook is missing O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file) O2 - BHO: (no name) - {8A5207D6-EB86-B08D-9E2A-E13B6C96570A} - (no file) O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE O4 - HKLM\..\Run: [zSPGuard] c:\program files\pjw\spguard\spguard.exe /s /r O4 - HKLM\..\Run: [javamv.exe] C:\WINDOWS\system32\javamv.exe O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O15 - Trusted Zone: www.staffone.com O16 - DPF: PlaceWare Console: CC2K-4-3-0-0-C-n6s8p6 - O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} - O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - O16 - DPF: {33564D57-9980-0010-8000-00AA00389B71} - O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} - O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} - O16 - DPF: {A8739816-022C-11D6-A85D-00C04F9AEAFB} - O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} - O16 - DPF: {EDCC4557-3196-46F5-8AFE-F298287E0AE2} - about:buster log Scanned at: 11:52:29 AM on: 11/29/2004 – Scan 1 ————————— About:Buster Version 4.0 Reference List : 16 Removed Data Streams: C:\WINDOWS\Active Setup Log.BAK:ayjoc C:\WINDOWS\d3wh.dll:adgoh C:\WINDOWS\ebgwku.dat:wlsix C:\WINDOWS\ERegClnt.INI:hmwal C:\WINDOWS\fawcrx.dat:znogo C:\WINDOWS\Gone Fishing.bmp:mpwly C:\WINDOWS\gqeidg.dat:zsshu C:\WINDOWS\hh.exe:xizeu C:\WINDOWS\Hposcv07.INI:rtdmo C:\WINDOWS\hzwtzk.dat:pjsjw C:\WINDOWS\IIS6.LOG:ikcor C:\WINDOWS\imsins.BAK:glott C:\WINDOWS\ipar32.exe:ymzhn C:\WINDOWS\jautoexp.dat:rnrmq C:\WINDOWS\javaen32.dll:jokrk C:\WINDOWS\KB826939.log:dxgxr C:\WINDOWS\mclxuk.dat:pjjrc C:\WINDOWS\MedCtrOC.log:ikcwf C:\WINDOWS\msmd32.dll:ndzak C:\WINDOWS\msxmidi.exe:ferfm C:\WINDOWS\netca32.dll:qguya C:\WINDOWS\n_bbnvrz.dat:xawqz C:\WINDOWS\n_zdtlwb.dat:zevqb C:\WINDOWS\pjkzs.dll:xeina C:\WINDOWS\Q308677.log:iytyw C:\WINDOWS\Q310601.log:byllq C:\WINDOWS\Q315403.log:bvlne C:\WINDOWS\Q319580.log:twwsg C:\WINDOWS\Q324096.log:mxofa C:\WINDOWS\Q328940.log:exhlc C:\WINDOWS\Q815021.log:dbuuj C:\WINDOWS\Q824145.exe:wunzd C:\WINDOWS\qbwcd.ini:ovfff C:\WINDOWS\SchedLgU.Txt:sisjx C:\WINDOWS\sdkfk32.dll:didwr C:\WINDOWS\sdknv.dll:rolai C:\WINDOWS\sdkrx32.dll:vjvcl C:\WINDOWS\search.htm:kpenc C:\WINDOWS\sessmgr.setup.log:okohn C:\WINDOWS\SETUP1.EXE:cqosf C:\WINDOWS\setupapi.log.0.old:vqhxz C:\WINDOWS\yugufh.dat:xwoqm C:\WINDOWS\_DEFAULT.PIF:pwywo Removed 2 Random Key Entries Removed! : C:\WINDOWS\addcc.dll Removed! : C:\WINDOWS\apici.exe Removed! : C:\WINDOWS\appgq32.dll Removed! : C:\WINDOWS\appgt32.exe Removed! : C:\WINDOWS\atnzxe.dat Removed! : C:\WINDOWS\aybymf.dat Removed! : C:\WINDOWS\crxd32.exe Removed! : C:\WINDOWS\cupsqk.dat Removed! : C:\WINDOWS\cuzojp.dat Removed! : C:\WINDOWS\d3al32.exe Removed! : C:\WINDOWS\d3fm.exe Removed! : C:\WINDOWS\dpofwk.dat Removed! : C:\WINDOWS\dqnaxo.dat Removed! : C:\WINDOWS\ebgwku.dat Removed! : C:\WINDOWS\gmqzrn.dat Removed! : C:\WINDOWS\gqeidg.dat Removed! : C:\WINDOWS\hzwtzk.dat Removed! : C:\WINDOWS\idtsuc.dat Removed! : C:\WINDOWS\javacf.dll Removed! : C:\WINDOWS\javanm32.dll Removed! : C:\WINDOWS\javart32.exe Removed! : C:\WINDOWS\jmczaq.dat Removed! : C:\WINDOWS\jvzgpl.dat Removed! : C:\WINDOWS\mclxuk.dat Removed! : C:\WINDOWS\mseg32.exe Removed! : C:\WINDOWS\mzyncp.dat Removed! : C:\WINDOWS\netpk.dll Removed! : C:\WINDOWS\netzp32.dll Removed! : C:\WINDOWS\ntfr.exe Removed! : C:\WINDOWS\ntjb32.exe Removed! : C:\WINDOWS\ntzu.dll Removed! : C:\WINDOWS\nzzgqs.dat Removed! : C:\WINDOWS\n_biiivg.dat Removed! : C:\WINDOWS\n_hmbdbv.dat Removed! : C:\WINDOWS\n_ixgxdy.dat Removed! : C:\WINDOWS\n_mjnysx.dat Removed! : C:\WINDOWS\n_pjxofr.dat Removed! : C:\WINDOWS\n_plswib.dat Removed! : C:\WINDOWS\n_qryoau.dat Removed! : C:\WINDOWS\n_rfvedb.dat Removed! : C:\WINDOWS\n_ruilnb.dat Removed! : C:\WINDOWS\n_rwltvi.dat Removed! : C:\WINDOWS\n_sfvcxq.dat Removed! : C:\WINDOWS\n_xbweii.dat Removed! : C:\WINDOWS\odqknm.dat Removed! : C:\WINDOWS\pgbhit.dat Removed! : C:\WINDOWS\rbdqdy.dat Removed! : C:\WINDOWS\ryfwwz.dat Removed! : C:\WINDOWS\sdkbh32.exe Removed! : C:\WINDOWS\sdkkx.exe Removed! : C:\WINDOWS\suezig.dat Removed! : C:\WINDOWS\swerhn.dat Removed! : C:\WINDOWS\sysom32.exe Removed! : C:\WINDOWS\tigbxh.dat Removed! : C:\WINDOWS\tzxouu.dat Removed! : C:\WINDOWS\ucjqrz.dat Removed! : C:\WINDOWS\uxxodm.dat Removed! : C:\WINDOWS\wroxsa.dat Removed! : C:\WINDOWS\xqmgz.dat Removed! : C:\WINDOWS\xvmcmi.dat Removed! : C:\WINDOWS\ykndhy.dat Removed! : C:\WINDOWS\system32\apijs.exe Removed! : C:\WINDOWS\system32\d3qh.dll Removed! : C:\WINDOWS\system32\ebhbi.dat Removed! : C:\WINDOWS\system32\ghtzg.dat Removed! : C:\WINDOWS\system32\gnnvf.dat Removed! : C:\WINDOWS\system32\hoxws.dat Removed! : C:\WINDOWS\system32\netjy32.exe Removed! : C:\WINDOWS\system32\ogtfa.dat Removed! : C:\WINDOWS\system32\wxhep.dat Attempted Clean Of Temp folder. Removed Uninstall Key (HSA) Removed Uninstall Key (SE) Removed Uninstall Key (SW) Pages Reset… Done! – Scan 2 ————————— About:Buster Version 4.0 Reference List : 16 Removed Data Streams: C:\WINDOWS\Active Setup Log.BAK:ayjoc C:\WINDOWS\d3wh.dll:adgoh C:\WINDOWS\ebgwku.dat:wlsix C:\WINDOWS\ERegClnt.INI:hmwal C:\WINDOWS\fawcrx.dat:znogo C:\WINDOWS\Gone Fishing.bmp:mpwly C:\WINDOWS\gqeidg.dat:zsshu C:\WINDOWS\hh.exe:xizeu C:\WINDOWS\Hposcv07.INI:rtdmo C:\WINDOWS\hzwtzk.dat:pjsjw C:\WINDOWS\IIS6.LOG:ikcor C:\WINDOWS\imsins.BAK:glott C:\WINDOWS\ipar32.exe:ymzhn C:\WINDOWS\jautoexp.dat:rnrmq C:\WINDOWS\javaen32.dll:jokrk C:\WINDOWS\KB826939.log:dxgxr C:\WINDOWS\mclxuk.dat:pjjrc C:\WINDOWS\MedCtrOC.log:ikcwf C:\WINDOWS\msmd32.dll:ndzak C:\WINDOWS\msxmidi.exe:ferfm C:\WINDOWS\netca32.dll:qguya C:\WINDOWS\n_bbnvrz.dat:xawqz C:\WINDOWS\n_zdtlwb.dat:zevqb C:\WINDOWS\pjkzs.dll:xeina C:\WINDOWS\Q308677.log:iytyw C:\WINDOWS\Q310601.log:byllq C:\WINDOWS\Q315403.log:bvlne C:\WINDOWS\Q319580.log:twwsg C:\WINDOWS\Q324096.log:mxofa C:\WINDOWS\Q328940.log:exhlc C:\WINDOWS\Q815021.log:dbuuj C:\WINDOWS\Q824145.exe:wunzd C:\WINDOWS\qbwcd.ini:ovfff C:\WINDOWS\SchedLgU.Txt:sisjx C:\WINDOWS\sdkfk32.dll:didwr C:\WINDOWS\sdknv.dll:rolai C:\WINDOWS\sdkrx32.dll:vjvcl C:\WINDOWS\search.htm:kpenc C:\WINDOWS\sessmgr.setup.log:okohn C:\WINDOWS\SETUP1.EXE:cqosf C:\WINDOWS\setupapi.log.0.old:vqhxz C:\WINDOWS\yugufh.dat:xwoqm C:\WINDOWS\_DEFAULT.PIF:pwywo Attempted Clean Of Temp folder. Pages Reset… Done! thanks for all of your help. Let me know what else I need to do!
You will need to disable spybots teatimer and zSPguard while you fix with Hijackthis or they will stop the process.

I see that zSPguard is not running, and if no longer required add the O4 line for it to the fix to remove.

==========================

Unless you edited your HJT log before posting some of the R0/R1 and O16's look very strange - so I will advice that they get removed.

The R0/R1's you can reset with Internet explorer (Home page etc), and the activeX controls (O16's) will reinstall if and when needed.

If you did edit your log - I cannot be held responcible for any of the fix because you are asking me to fix something without all the facts being known to me, in fact we normally refuse to help people who do so.

===========================

Please set your system to show all files; see here for how to do this if you're unsure.

The following are mandatory fixes:
Press Control-Alt-Del to enter the Task Manager.
Click on the Processes tab and end the following processes:

C:\WINDOWS\system32\atlmx32.exe
C:\WINDOWS\system32\javamv.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe


Exit the Task Manager when finished

Close all programs down, leaving only HijackThis running.
Place a check against the following items:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = NOT USED (OK)
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = NOT USED (OK)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {8A5207D6-EB86-B08D-9E2A-E13B6C96570A} - (no file)
O4 - HKLM\..\Run: [javamv.exe] C:\WINDOWS\system32\javamv.exe


The following are optional fixes:

O15 - Trusted Zone: www.staffone.com
O16 - DPF: PlaceWare Console: CC2K-4-3-0-0-C-n6s8p6 -
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} -
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} -
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} -
O16 - DPF: {33564D57-9980-0010-8000-00AA00389B71} -
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} -
O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} -
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} -
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} -
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} -
O16 - DPF: {A8739816-022C-11D6-A85D-00C04F9AEAFB} -
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} -
O16 - DPF: {EDCC4557-3196-46F5-8AFE-F298287E0AE2} -[/

Click on Fix Checked and exit HijackThis.

Reboot into Safe Mode: see here if you don't know how to do this.

Using Windows Explorer, locate the following files/folders, and delete them:

C:\WINDOWS\system32\atlmx32.exe
C:\WINDOWS\system32\javamv.exe


Exit Explorer, and reboot as normal afterwards.

===========================

Copy the contents of the Quote Box below to Notepad.
Name the file as fix.reg
Change the Save as Type to All Files
Save this file on the desktop

REGEDIT4


[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW]


Then double-click on the fix.reg file, and when it prompts to merge say yes, and this will clear some registry entries left behind by the process.

next
Reboot your computer back to normal mode so that we can restore see if we need to restore some deleted files:
  • This infection delete the windows file, shell.dll.

    If you are using XP,2000, or NT please download shell.dll from here: shell-dll.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations ((%windir% being thelocation you installed windows):

    %windir%\system32
    %windir%\system

    If you are using Windows 98/ME please download shell.dll from here: shell98-dll.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations (%windir% being thelocation you installed windows):

    %windir%\system
  • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program. This will restore the original deleted Hosts file.
  • If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy). Then click Start > Run > regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" and press the OK button
  • If you are using Windows 95, 98, or ME it is possible that the malware deleted your control.exe. Please check for the existence of this file by going to to Merijn Files control.exe and examine where the file should be for your operating system. If the file is missing then download the appropriate file and place it in the proper place according to this information.
Step 9:

Run an online antivirus scan at:

http://housecall.antivirus.com/

Reboot and post a fresh hijackthis log
thanks for all your help. I couldn't locate SDHelper.dll on the website you refered me too. here is my latest hjt log:

Logfile of HijackThis v1.98.2
Scan saved at 3:07:01 PM, on 11/29/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\mfckf32.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\d3ik32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {8A5207D6-EB86-B08D-9E2A-E13B6C96570A} - (no file)
O2 - BHO: (no name) - {BAECFF6A-2CC0-095A-0883-1BA36541C515} - C:\WINDOWS\sdktz.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [zSPGuard] c:\program files\pjw\spguard\spguard.exe /s /r
O4 - HKLM\..\Run: [d3ik32.exe] C:\WINDOWS\system32\d3ik32.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: www.staffone.com
O16 - DPF: PlaceWare Console: CC2K-4-3-0-0-C-n6s8p6 -
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} -
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} -
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} -
O16 - DPF: {33564D57-9980-0010-8000-00AA00389B71} -
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} -
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} -
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} -
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} -
O16 - DPF: {A8739816-022C-11D6-A85D-00C04F9AEAFB} -
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} -
O16 - DPF: {EDCC4557-3196-46F5-8AFE-F298287E0AE2} -

thanks again!
You should remove these

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: (no name) - {8A5207D6-EB86-B08D-9E2A-E13B6C96570A} - (no file)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -

The last of those is Netster a known baddie - it WILL infect you in the future if you leave it in the system.

If you are doing file sharing - try one of the p2p programs from the clean list instead.
http://www.spywareinfo.com/articles/p2p/
My son used emule from that list.

These two look like random baddies too.

O2 - BHO: (no name) - {BAECFF6A-2CC0-095A-0883-1BA36541C515} - C:\WINDOWS\sdktz.dll
O4 - HKLM\..\Run: [d3ik32.exe] C:\WINDOWS\system32\d3ik32.exe

Without seeing the full log - I am sorry I cannot help further.
============
BTW without doing much research from the code of each of those lines I can get the full details anyway - so your removing is doing nothing for your security and everything to highlight your feeling that you need it.

O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://i.a.cnn.net/cnn/resources/cult3d/cult.cab

for instance - I can't be bothered to do the others.
I hope I'm not irritating you. I'm just so fed up with this mess that when I see something that I think is bad, I want to fix it. I'll wait on your advice from now on. here's my latest log:

Logfile of HijackThis v1.98.2
Scan saved at 10:25:39 AM, on 11/30/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\mfckf32.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\d3ik32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\Program Files\hijackthis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\cmiwu.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\cmiwu.dll/sp.html#37049
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\cmiwu.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\cmiwu.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\cmiwu.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\cmiwu.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\cmiwu.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [ConMgr.exe] "C:\Program Files\EarthLink 5.0\ConMgr.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [zSPGuard] c:\program files\pjw\spguard\spguard.exe /s /r
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: www.staffone.com
O16 - DPF: PlaceWare Console: CC2K-4-3-0-0-C-n6s8p6 -
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} -
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} -
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} -
O16 - DPF: {33564D57-9980-0010-8000-00AA00389B71} -
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} -
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7CF052DE-C74F-421B-B04A-3B3037EF5887} -
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} -
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} -
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} -
O16 - DPF: {A8739816-022C-11D6-A85D-00C04F9AEAFB} -
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} -
O16 - DPF: {EDCC4557-3196-46F5-8AFE-F298287E0AE2} -

thanks for all your help. let me know what to do. it looks like about:blank is back

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