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Spyware / Malware / Virus Removal

My Computer Often Hangs

2 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
I am using win98, and my computer often freezes after using 1 or 2 hours, or
sometimes, it could not be shutted down and forced me to switched off the CPU power.
is it caused by program problem?
Could you give suggestions on removing unnecessary programs from my computer and identity which line is needed to be fixed?
Can i run two antivirus programs (norton & AVG) at the same time?

Other problems:

(1)
I can't clear recently opened file entries under
Start>Documents>My Documents (i.e on Start Menu)
even i tried going to Setting>Taskbar & Start Menu…>
under Taskbar Properties>Start Menu Programs>click on "clear button"
to clear the entries. The entries still there after clicked on "clear button".

I also scanned my computer by using updated and latest version of (Cwshredder,
Spybot & AdAware SE, norton antivirus 2005) and deleted what were found!

here is the latest logfile, please take a look!

Logfile of HijackThis v1.98.2
Scan saved at 3:49:14 AM, on 11/19/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 (6.00.2479.0001)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
D:\PROGRAM FILES\NORTON INTERNET SECURITY\ISSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
D:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
D:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
D:\MAGICKB\AALVOL.EXE
C:\WINDOWS\RUNDLL32.EXE
D:\MOUSE\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\WINDOWS\ESSOLO.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
D:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
D:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
D:\PROGRAM FILES\SPYWAREGUARD\SGMAIN.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
D:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\WBEM\CIMOM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
D:\BACKUP OF PEN DRIVE\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - D:\PROGRAM FILES\SPYWAREGUARD\DLPROTECT.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MMHID] rundll32 mmhid.dll,StartMmHid
O4 - HKLM\..\Run: [MagicKB] d:\MagicKB\AalVol.exe
O4 - HKLM\..\Run: [EM_EXEC] d:\mouse\system\em_exec.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [ESSOLO] ESSOLO.EXE
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [AVG7_CC] d:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] d:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ISSVC] "D:\Program Files\Norton Internet Security\ISSVC.exe"
O4 - HKLM\..\RunServices: [ccProxy] C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [GhostStartService] D:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
O4 - HKLM\..\RunServices: [CSINJECT.EXE] D:\Program Files\Norton SystemWorks\Norton CleanSweep\csinject.exe
O4 - Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: SpywareGuard.lnk = D:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: &Copy Location - C:\WINDOWS\WEB\graburl.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: ICQ 4.1 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - D:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - D:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Offline - {FC09D8A3-C85A-11d2-92D0-0000F87A4A55} - C:\WINDOWS\SYSTEM\OLINE.DLL
O9 - Extra button: (no name) - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\SYSTEM\WEBZONE.DLL
O9 - Extra 'Tools' menuitem: Add to Tr&usted Zone - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\SYSTEM\WEBZONE.DLL
O9 - Extra button: (no name) - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\SYSTEM\WEBZONE.DLL
O9 - Extra 'Tools' menuitem: Add to R&estricted Zone - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\SYSTEM\WEBZONE.DLL
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .avi: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O15 - Trusted Zone: http://*.tomcoyote.org
O15 - Trusted Zone: http://www.pandasoftware.com
O15 - Trusted Zone: http://www.msn.com
O15 - Trusted Zone: http://*.www.msn.com
O15 - Trusted Zone: http://by12fd.bay12.hotmail.msn.com
O15 - Trusted Zone: http://free.grisoft.com
O15 - Trusted Zone: http://loginnet.passport.com
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = tm.net.my
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 202.188.0.133,202.188.1.5
O20 - AppInit_DLLs: apitrap.dll;

Thanks!
Post #2

Can i run two antivirus programs (norton & AVG) at the same time?


Yes but it will

Cause the computer to often freezes after using 1 or 2 hours, or
sometimes, it could not be shutted down and force you to switched off the CPU power.

;)

is it caused by program problem?

two AV's
Post #3

I can't clear recently opened file entries under
Start>Documents>My Documents (i.e on Start Menu)
even i tried going to Setting>Taskbar & Start Menu…>
under Taskbar Properties>Start Menu Programs>click on "clear button"
to clear the entries. The entries still there after clicked on "clear button".

Download System Security Suite. Extract it from the zip file into a folder.
http://www.igorshpak.net/software/3ssetup104.zip
Under "items to clear" click all. Then click "clear selected items"
Post #4
Thanks for your reply little eagle!!! Nice to meet you.
I have done running System Security Suite.
but i still can't clear the recently opened file entries under
Start>Documents>My Documents (i.e on Start Menu)

here is my latest logfile, pls have a look! If find anything strange, please let me know.


Logfile of HijackThis v1.98.2
Scan saved at 3:08:39 AM, on 11/29/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 (6.00.2479.0001)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
D:\PROGRAM FILES\NORTON INTERNET SECURITY\ISSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
D:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
D:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\RUNDLL32.EXE
D:\MAGICKB\AALVOL.EXE
D:\MOUSE\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\WINDOWS\ESSOLO.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
D:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
D:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
D:\PROGRAM FILES\SPYWAREGUARD\SGMAIN.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
D:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\WINDOWS\SYSTEM\WBEM\CIMOM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
D:\BACKUP OF PEN DRIVE\HIJACKTHIS\HIJACKTHIS.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - D:\PROGRAM FILES\SPYWAREGUARD\DLPROTECT.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MMHID] rundll32 mmhid.dll,StartMmHid
O4 - HKLM\..\Run: [MagicKB] d:\MagicKB\AalVol.exe
O4 - HKLM\..\Run: [EM_EXEC] d:\mouse\system\em_exec.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [ESSOLO] ESSOLO.EXE
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [AVG7_CC] d:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] d:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ISSVC] "D:\Program Files\Norton Internet Security\ISSVC.exe"
O4 - HKLM\..\RunServices: [ccProxy] C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [GhostStartService] D:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
O4 - HKLM\..\RunServices: [CSINJECT.EXE] D:\Program Files\Norton SystemWorks\Norton CleanSweep\csinject.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: SpywareGuard.lnk = D:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: &Copy Location - C:\WINDOWS\WEB\graburl.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: ICQ 4.1 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - D:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - D:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Offline - {FC09D8A3-C85A-11d2-92D0-0000F87A4A55} - C:\WINDOWS\SYSTEM\OLINE.DLL
O9 - Extra button: (no name) - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\SYSTEM\WEBZONE.DLL
O9 - Extra 'Tools' menuitem: Add to Tr&usted Zone - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\SYSTEM\WEBZONE.DLL
O9 - Extra button: (no name) - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\SYSTEM\WEBZONE.DLL
O9 - Extra 'Tools' menuitem: Add to R&estricted Zone - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\SYSTEM\WEBZONE.DLL
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .avi: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O15 - Trusted Zone: http://*.tomcoyote.org
O15 - Trusted Zone: http://www.pandasoftware.com
O15 - Trusted Zone: http://www.msn.com
O15 - Trusted Zone: http://*.www.msn.com
O15 - Trusted Zone: http://by12fd.bay12.hotmail.msn.com
O15 - Trusted Zone: http://free.grisoft.com
O15 - Trusted Zone: http://loginnet.passport.com
O15 - Trusted Zone: http://map.virtualmalaysia.com
O15 - Trusted Zone: http://webmail.time.net.my
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = tm.net.my
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 202.188.0.133,202.188.1.5
O20 - AppInit_DLLs: apitrap.dll;
Post #6
Hi little eagle
my computer now is OK! Thank you!!!
this is my new logfile.

Logfile of HijackThis v1.98.2
Scan saved at 9:25:04 PM, on 12/2/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 (6.00.2479.0001)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
D:\PROGRAM FILES\NORTON INTERNET SECURITY\ISSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
D:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
D:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\RUNDLL32.EXE
D:\MAGICKB\AALVOL.EXE
D:\MOUSE\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\WINDOWS\ESSOLO.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
D:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
D:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
D:\PROGRAM FILES\SPYWAREGUARD\SGMAIN.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
D:\PROGRAM FILES\SPYWAREGUARD\SGBHP.EXE
C:\WINDOWS\SYSTEM\WBEM\CIMOM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
D:\BACKUP OF PEN DRIVE\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = about:blank
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - D:\PROGRAM FILES\SPYWAREGUARD\DLPROTECT.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - D:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MMHID] rundll32 mmhid.dll,StartMmHid
O4 - HKLM\..\Run: [MagicKB] d:\MagicKB\AalVol.exe
O4 - HKLM\..\Run: [EM_EXEC] d:\mouse\system\em_exec.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [ESSOLO] ESSOLO.EXE
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\SYSTEM\QTTASK.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE
O4 - HKLM\..\Run: [AVG7_CC] d:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] d:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ISSVC] "D:\Program Files\Norton Internet Security\ISSVC.exe"
O4 - HKLM\..\RunServices: [ccProxy] C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
O4 - HKLM\..\RunServices: [GhostStartService] D:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON GHOST\GHOSTSTARTSERVICE.EXE
O4 - HKLM\..\RunServices: [CSINJECT.EXE] D:\Program Files\Norton SystemWorks\Norton CleanSweep\csinject.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [Norton SystemWorks] "D:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: SpywareGuard.lnk = D:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: &Copy Location - C:\WINDOWS\WEB\graburl.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: ICQ 4.1 - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - D:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - D:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Offline - {FC09D8A3-C85A-11d2-92D0-0000F87A4A55} - C:\WINDOWS\SYSTEM\OLINE.DLL
O9 - Extra button: (no name) - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\SYSTEM\WEBZONE.DLL
O9 - Extra 'Tools' menuitem: Add to Tr&usted Zone - {BF80219A-CCDD-11d2-92D3-0000F87A4A55} - C:\WINDOWS\SYSTEM\WEBZONE.DLL
O9 - Extra button: (no name) - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\SYSTEM\WEBZONE.DLL
O9 - Extra 'Tools' menuitem: Add to R&estricted Zone - {B06300D0-CCDE-11d2-92D3-0000F87A4A55} - C:\WINDOWS\SYSTEM\WEBZONE.DLL
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .avi: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O15 - Trusted Zone: http://*.tomcoyote.org
O15 - Trusted Zone: http://www.pandasoftware.com
O15 - Trusted Zone: http://www.msn.com
O15 - Trusted Zone: http://*.www.msn.com
O15 - Trusted Zone: http://by12fd.bay12.hotmail.msn.com
O15 - Trusted Zone: http://free.grisoft.com
O15 - Trusted Zone: http://loginnet.passport.com
O15 - Trusted Zone: http://map.virtualmalaysia.com
O15 - Trusted Zone: http://webmail.time.net.my
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = tm.net.my
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 202.188.0.133,202.188.1.5
O20 - AppInit_DLLs: apitrap.dll;
Post #7
Log looks clean.
Please read through the ideas and free software listed below that will help to keep your computer clean.
Some of these you may already have installed or may have done already.

Install a firewall.ZoneAlarm FREE

Ensure that an Antivirus is updated weekly and running. You only need one.
AVG antivirus from Grisoft is a very good FREE antivirus program.

Make sure you have the latest critical updates from windows update.

SpywareBlaster will prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.

IE-SPYAD puts over 4000 known 'bad' sites into your IE restricted zone so that they cannot install malware on your PC.

Google toolbar has a very good built in popup blocker with a nice search bar. To provide privacy, select disable advanced features when installing.

Check your system for latest virus definitions with an online virus scan every week or two.
TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan

Check your system for latest trojan definitions with an Online trojan scan also every week or two.

And also see this link for additional security information.
So how did I get infected in the first place?

Please consider using Firefox
http://texturizer.net/firefox/index.html

Please read this


If you need this topic reopened, please request this by sending an email to us at the following link
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Include your post user name and detail why you need it reopened with a valid link to your post.
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If this is not your thread please start a New Topic.


To help keep you clean follow the recommendations in Tony's article here:
So how did I get infected in the first place?

Ask AI

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