Trojan

Hi thanks for your help.

I now cannot acces windows in normal mode. I get a blue screen with lots of writting saying that a problem has been detected and that windows has been shut down to prevent damage to the computer. I have managed to post this log but was only able to in safe mode. Hope you can help.

Logfile of HijackThis v1.97.7
Scan saved at 13:07:27, on 11/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Administrator\Local Settings\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://autoconfig.cpqcorp.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://voyager.home/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: (no name) - {FFCD035F-429E-054F-1D01-F49E14490C2E} - C:\WINDOWS\sdktb32.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [msan32.exe] C:\WINDOWS\system32\msan32.exe
O4 - HKLM\..\Run: [Windows AdTools] C:\Program Files\Windows AdTools\WinAdTools.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [salm] c:\temp\salm.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [hmhwv] C:\WINDOWS\hmhwv.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE
O4 - HKLM\..\RunOnce: [atlus.exe] C:\WINDOWS\system32\atlus.exe
O4 - HKLM\..\RunOnce: [hhctrl.ocx] C:\WINDOWS\System32\regsvr32 /s C:\WINDOWS\System32\hhctrl.ocx
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/clients/y/blt1_x.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php…937c6314a45eb37
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa…director/sw.cab
O16 - DPF: {706F3805-27D7-478D-80E5-E25D2BB030B3} (VacPro.internazionale_ver3) - http://ocx1.advnt01.com/dialer/internazionale_ver3.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {83AFB5CA-ED35-11D4-A452-0080C8D85045} (GameDesire Poker Games) - http://67.15.101.2/g_bin/eng/poker_2_0_0_30.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…StatsClient.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa…ash/swflash.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

Thanks for your time on this. thisis my new log

Logfile of HijackThis v1.97.7
Scan saved at 14:11:06, on 11/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Documents and Settings\Vicki\Application Data\aadi.exe
C:\WINDOWS\System32\l?ass.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: (no name) - {FFCD035F-429E-054F-1D01-F49E14490C2E} - C:\WINDOWS\sdktb32.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKCU\..\Run: [Uupo] C:\Documents and Settings\Vicki\Application Data\aadi.exe
O4 - HKCU\..\Run: [Mntlrh] C:\WINDOWS\System32\l?ass.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchmiracle.com
O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/clients/y/blt1_x.cab
O16 - DPF: {706F3805-27D7-478D-80E5-E25D2BB030B3} (VacPro.internazionale_ver3) - http://ocx1.advnt01.com/dialer/internazionale_ver3.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {83AFB5CA-ED35-11D4-A452-0080C8D85045} (GameDesire Poker Games) - http://67.15.101.2/g_bin/eng/poker_2_0_0_30.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…StatsClient.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

Hello Hanabee,

Please do the following steps making sure that you have disconnected your modem or otherwise prevented contact with the internet during the fix. It is very important to follow each step in order as this is the only way to make sure this infection does not return.

Because I haven't seen a recent HijackThis log it is possible that the file names have changed. If that is the case I will need to see a new log. I have included this in the instructions farther along. I would like you to download an alternate browser so that if it is necessary for you to use the internet before the fix is complete, you are able to use Mozilla 1.73. Please click here to download and then install mozilla to your computer. Using Internet Explorer will cause the infection to Reinstall making the fix more complicated.

Step#1:

Please save these instructions to WordPad so that you have them accessible while following the steps. You also may want to print out these directions as the Internet will not be available. You must disconnect from the internet totally, as staying connected while fixing will prevent the fix from working. Also please keep Internet Explorer closed throughout as opening it will reinstall the infection. Read through all the instructions so that you can ask any questions now, before you disconnect from the Internet.

Please continue with the next step and if you run into any problems with the current one, just keep going through the list step by step. Just be sure to let us know what the problem was when you finally reply.


Step#2: (if XP - if not XP then normal instructions to show hidden files)

Please download and open the following zip file. Double-click on the file inside the zip and when it asks you if you would like to merge the file into your registry, please answer yes. This will make sure all files are visible on your computer.
http://www.davehigham.zen.co.uk/downloads/xphidden.zip



Step#3:


1. Please download About:Buster from here: http://tools.zerosrealm.com/AboutBuster.zip.

2. Once it is downloaded extract it to c:\aboutbuster. Do NOT use it yet



Step#4:

Another program to download is Registrar Lite for use later: Please download Registrar Lite and install it to C:\Program Files\RegLite\ . This is a registry editor that is very easy to use.



Step#5:

Please disconnect from the Internet and unplug your modem for the duration of this fix

1. Reboot your computer into Safe Mode by tapping F8 while booting up and continue for the rest of the fix in SAFE MODE

2. Click on start > control panel > administrative programs > services. Look for a service called Network Security Service (NSS). Double click on that service and click stop and then set the startup to disabled. Also write down the name and path of the file listed in the Path to executable field. This filename must be deleted below.



Step#6:

***Please note all these names may have changed since your previous HJT log - if they have changed and you find none of the ones I have listed please stop the fix. Reboot into Normal Mode and Scan again with HijackThis and Using Mozilla POST a new HijackThis log file with details of what you have done so far so, I can give you the correct file names***

Press control-alt-delete to get into the task manager and end the following processes if they exist:

C:\Documents and Settings\Vicki\Application Data\aadi.exe

C:\WINDOWS\System32\l?ass.exe <–the second letter could be anything

c:\windows\system32\atlus.exe



Step#7:

I now need you to delete the following files:

C:\Documents and Settings\Vicki\Application Data\aadi.exe

C:\WINDOWS\System32\l?ass.exe <–the second letter could be anything

c:\windows\system32\atlus.exe

C:\WINDOWS\tkkww.dll

C:\WINDOWS\sdktb32.dll <– may not be there

O4 - HKCU\..\Run: [Uupo] C:\Documents and Settings\Vicki\Application Data\aadi.exe

O4 - HKCU\..\Run: [Mntlrh] C:\WINDOWS\System32\l?ass.exe




If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.



Step#8:

Then close all programs and windows and run the new version(if possible) of Hijackthis. Put a checkmark next to each of these entries and click 'fix checked' button when ready (some may be gone after uninstalling some programs):


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
O2 - BHO: (no name) - {FFCD035F-429E-054F-1D01-F49E14490C2E} - C:\WINDOWS\sdktb32.dll (file missing)
O4 - HKCU\..\Run: [Uupo] C:\Documents and Settings\Vicki\Application Data\aadi.exe
O4 - HKCU\..\Run: [Mntlrh] C:\WINDOWS\System32\l?ass.exe
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchmiracle.com
O16 - DPF: {706F3805-27D7-478D-80E5-E25D2BB030B3} (VacPro.internazionale_ver3) - http://ocx1.advnt01.com/dialer/internazionale_ver3.CAB
O16 - DPF: {83AFB5CA-ED35-11D4-A452-0080C8D85045} (GameDesire Poker Games) - http://67.15.101.2/g_bin/eng/poker_2_0_0_30.cab




Step#9:

In the next step we are going to remove a service that gets installed by this malware.

1. Open Registrar Lite and run it.

2. Copy and paste the bold text below into the address bar of Registrar Lite:(this is making a Registry backup for safety in case of error)

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\

Go to File> Export and and save as (in the C:\Program Files\Registrar Lite (Reglite) folder):

1.) Winkey.reg (Save as type: regedit4 .reg type)
2.) Winkey.hiv (Save as type: Scroll to select-regetd32/WinAPI *hiv *dat files)


3. Copy and paste the bold text below into the address bar of Reglite:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\O?’ŽrtñåȲ$Ó


3. Click Go

4. If O?’ŽrtñåȲ$Ó exists it will be highlighted in the left pane , right click on it and choose delete from the menu.


5. Copy and Paste the bold text below into the address bar of Registrar Lite:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_O?’ŽrtñåȲ$Ó

6. Click Go

7. If LEGACY_O?’ŽrtñåȲ$Ó
exists then right click on it and choose delete from the menu.

8. If you have trouble deleting a key. Then click once on the key name to highlight it and on the top menu choose Security, then Edit Permissions. Then make sure you are an Administrator and give yourself Full Control of that key. Then click on everyone and put a checkmark in "full control". Then press apply and ok and attempt to delete the key again.

9. If you have had to change the permissions on the keys in Registrar Lite then they will have to be returned to the way they were . To do this please navigate to C:\ProgramFiles\Registrar Lite (Reglite) and double-click on Winkey.reg. It will ask if you want to merge this file with the registry, say Yes. Then double-click on Winkey.hiv and merge this file with the Registry. You have now returned the permissions to the way they were.


Step#10:

This is the step where we will use About:Buster that you had downloaded previously.

Navigate to the c:\aboutbuster directory and double-click on aboutbuster.exe When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so. Post the log file in your next reply


Step#11:

Copy the contents of the Quote Box below to Notepad.
Name the file as fix.reg
Change the Save as Type to All Files
and Save it on the desktop

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW]

Then double-click on the fix.reg file, and when it prompts to merge say yes, and this will clear some registry entries left behind by the process.


Step#12:

1.Reboot your computer back to normal mode and Scan again with HijackThis. We still have a few steps to complete but a log file at this time would be helpful.

2. Post both your log from About Buster and your HijackThis log here in this thread with any questions or problems that you have run into. There are still some steps that are necessary to clear out all of the malware. There will be necessary files that it has deleted that will need to be replaced.

Good Luck!

Hi was only able to put new hi jack this log onto cd. Here it is

Logfile of HijackThis v1.97.7
Scan saved at 13:07:27, on 11/12/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Administrator\Local Settings\Temp\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://autoconfig.cpqcorp.net
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://voyager.home/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: (no name) - {FFCD035F-429E-054F-1D01-F49E14490C2E} - C:\WINDOWS\sdktb32.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [msan32.exe] C:\WINDOWS\system32\msan32.exe
O4 - HKLM\..\Run: [Windows AdTools] C:\Program Files\Windows AdTools\WinAdTools.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [salm] c:\temp\salm.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [hmhwv] C:\WINDOWS\hmhwv.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE
O4 - HKLM\..\RunOnce: [atlus.exe] C:\WINDOWS\system32\atlus.exe
O4 - HKLM\..\RunOnce: [hhctrl.ocx] C:\WINDOWS\System32\regsvr32 /s C:\WINDOWS\System32\hhctrl.ocx
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/clients/y/blt1_x.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php…937c6314a45eb37
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa…director/sw.cab
O16 - DPF: {706F3805-27D7-478D-80E5-E25D2BB030B3} (VacPro.internazionale_ver3) - http://ocx1.advnt01.com/dialer/internazionale_ver3.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {83AFB5CA-ED35-11D4-A452-0080C8D85045} (GameDesire Poker Games) - http://67.15.101.2/g_bin/eng/poker_2_0_0_30.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…StatsClient.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa…ash/swflash.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

Hello hanabee,

It appears that there is still some infection left so I am going to use HijackThis to remove some of the infection and then may have ro ask you to repeat the previous steps.

I also note that you are still using the old version of HijackThis which does not show many things that are shown in the new one that help clear this infection. If you are able to download it on the other PC it would help with cleaning your computer. Yours is also in a Temp folder where the backups it makes while fixing may be lost. They could be vital to restoring your system.


Step#1:

If you are able please download it again and make a specific folder for it on your hard drive and install it there. The instructions are:

1. Please go to you're 'My Documents' folder, right-click and select 'New > Folder' and name the folder 'Hijack This'.

2. Download Hijackthis to the new folder from this website: http://www.downloads.subratam.org/hijackthis.zip

3. Double Click on 'HijackThis.zip' to extract and install HijackThis.exe to the new folder.



Step#2:


The following programs are malware

1. Please reboot your computer into safe mode by tapping F8 while the computer is starting up.

2. In Safe Mode Please go to Start > Control Panel > Add Remove Programs and uninstall each of the following:

Windows AdTools
Web_Rebates
ISTsvc

If you are able to use the updated version of HijackThis to remove the following entries then that would be good. However, if you have to use the current version please move it to its own folder before doing the following steps:

1. While in safe mode please Scan again with HijackThis (ALL WINDOWS CLOSED EXCEPT HJT)

2. In safe mode Put a check mark beside each of the following entries in the HJT window if they are still there:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\tkkww.dll/sp.html#28129

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\tkkww.dll/sp.html#28129

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\tkkww.dll/sp.html#28129

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\tkkww.dll/sp.html#28129

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://autoconfig.cpqcorp.net

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://voyager.home/


O2 - BHO: (no name) - {FFCD035F-429E-054F-1D01-F49E14490C2E} - C:\WINDOWS\sdktb32.dll (file missing)

O4 - HKLM\..\Run: [msan32.exe] C:\WINDOWS\system32\msan32.exe

O4 - HKLM\..\Run: [Windows AdTools] C:\Program Files\Windows AdTools\WinAdTools.exe

O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"

O4 - HKLM\..\Run: [salm] c:\temp\salm.exe

O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe

O4 - HKLM\..\Run: [hmhwv] C:\WINDOWS\hmhwv.exe

O4 - HKLM\..\RunOnce: [atlus.exe] C:\WINDOWS\system32\atlus.exe

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php…937c6314a45eb37

O16 - DPF: {83AFB5CA-ED35-11D4-A452-0080C8D85045} (GameDesire Poker Games) - http://67.15.101.2/g_bin/eng/poker_2_0_0_30.cab

O16 - DPF: {706F3805-27D7-478D-80E5-E25D2BB030B3} (VacPro.internazionale_ver3) -
http://ocx1.advnt01.com/dialer/internazionale_ver3.CAB


3. Click 'fix checked

4. REBOOT to finish removing the entries back into SAFE MODE by tapping F8 repeatedly while booting up

5. In Safe Mode DELETE the following files:

C:\WINDOWS\system32\msan32.exe
C:\Program Files\Windows AdTools\WinAdTools.exe
C:\Program Files\Web_Rebates\WebRebates0.exe"
c:\temp\salm.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\WINDOWS\hmhwv.exe
C:\WINDOWS\system32\atlus.exe

6. In Safe Mode DELETE the following folders:

C:\Program Files\Windows AdTools\
C:\Program Files\Web_Rebates\
C:\Program Files\ISTsvc\

6. REBOOT into normal mode


Step#3:

1. Please run Service Filter again
2. Click on ServiceFilter.vbs
3. Post the text file called POST_THIS to this thread again


Step#4:

1. please SCAN again with HJT and

2. POST a new log file here in this thread using 'Add Reply' to see what is left to clean.

Good Luck!

hi, thanks for your help again. most of the files you mentioned were not there to delete. Here is the service filter followed by new log.

The script did not recognize the services listed below.
This does not mean that they are a problem.

To copy the entire contents of this document for posting:
At the top of this window click "Edit" then "Select All"
Next click "Edit" again then "Copy"
Now right click in the forum post box then click "Paste"

########################################

ServiceFilter 1.1
by rand1038

Microsoft Windows XP Home Edition
Version: 5.1.2600 Service Pack 1
Nov 18, 2004 19:06:28


—> Begin Service Listing <—

Unknown Service # 1
Service Name: O?’ŽrtñåȲ$Ó
Display Name: Network Security Service (NSS)
Start Mode: Disabled
Start Name: LocalSystem
Description: …
Service Type: Share Process
Path: c:\windows\system32\atlus.exe /s
State: Stopped
Process ID: 0
Started: False
Exit Code: 1077
Accept Pause: False
Accept Stop: False

Unknown Service # 2
Service Name: HPConfig
Display Name: HP Configuration Interface Service
Start Mode: Auto
Start Name: LocalSystem
Description: …
Service Type: Own Process
Path: c:\windows\system32\hpconfig.exe
State: Running
Process ID: 1540
Started: True
Exit Code: 0
Accept Pause: False
Accept Stop: True

Unknown Service # 3
Service Name: HPWirelessMgr
Display Name: HPWirelessMgr
Start Mode: Auto
Start Name: LocalSystem
Description: …
Service Type: Own Process
Path: c:\program files\hpq\notebook utilities\hpwirelessmgr.exe
State: Running
Process ID: 1600
Started: True
Exit Code: 0
Accept Pause: False
Accept Stop: True

Unknown Service #4
Service Name: SwPrv
Display Name: MS Software Shadow Copy Provider
Start Mode: Manual
Start Name: LocalSystem
Description: Manages software-based volume shadow copies taken by the Volume Shadow Copy service. If this …
Service Type: Own Process
Path: c:\windows\system32\dllhost.exe /processid:{1f15cbf8-db18-4f4b-8c76-2007216feec6}
State: Stopped
Process ID: 0
Started: False
Exit Code: 1077
Accept Pause: False
Accept Stop: False

—> End Service Listing <—

There are 84 Win32 services on this machine.
4 were unrecognized.

Script Execution Time: 8.90625 seconds.


Logfile of HijackThis v1.98.0
Scan saved at 19:10:42, on 11/18/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Windows NT\Accessories\WORDPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Vicki\My Documents\hijackthis\hijack\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\tkkww.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [DataLayer] C:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/clients/y/blt1_x.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…StatsClient.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab