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Problems In Browsing The Internet

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Post #1
Hi there,
Computer performances when browsing the internet are lower than usual. I have sudden and unwanted popup windows and the IE main window redirecting to urls I do not explicitly try to open.

Below is the hijackthis log file. Thanks in advance for your help.

Logfile of HijackThis v1.98.2
Scan saved at 4:39:44 PM, on 11/8/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Apache Group\Apache\Apache.exe
C:\Program Files\Software AG\System Management Hub\bin\argevsrv.exe
C:\Program Files\Software AG\System Management Hub\bin\argmlsrv.exe
C:\Program Files\Software AG\System Management Hub\bin\argsrv.exe
C:\Program Files\Apache Group\Apache\Apache.exe
C:\Program Files\Network ICE\BlackICE\blackd.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\eXact\exact\bin\LexConnector.exe
C:\eXact\exact\bin\LexMaster.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Software AG\Extended Transport Service\xtsdssvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
C:\Program Files\Windows SyncroAd\SyncroAd.exe
C:\PROGRA~1\EDTLEA~1\LEARNL~1\bin\LLPush.exe
C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\regedit.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Giunti Interactive Labs\eXact Packager 2.1\XPackager.exe
C:\Program Files\Web_Rebates\WebRebates0.exe
C:\Program Files\Web_Rebates\WebRebates1.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Nick\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINDOWS\localNRD.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\system32\msdxm.ocx
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [Windows SyncroAd] C:\Program Files\Windows SyncroAd\SyncroAd.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
O4 - HKLM\..\Run: [sfuthbmkt] C:\WINDOWS\System32\osfmlh.exe
O4 - HKLM\..\Run: [LLPush] C:\PROGRA~1\EDTLEA~1\LEARNL~1\bin\LLPush.exe
O4 - HKCU\..\Run: [Registry Cleaner Scheduler] "C:\Program Files\CleanMyPC\Registry Cleaner\RCScheduler.exe" /startup
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.viewpoint.com/MTSInstall…6000/model.html
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php…8288ee59daa1811
O16 - DPF: {3299935F-2C5A-499A-9908-95CFFF6EF8C1} (Quicksilver Class) - http://scpwcb.ops.placeware.com/etc/place/…quicksilver.cab
O16 - DPF: {48F22476-0F08-43D8-BAA3-83AD77BD2582} (LLInstall Class) - http://212.78.70.194/learnlinc/download/LL7Inst.dll
O16 - DPF: {5C86F808-EDD2-4E5D-9C4F-E0D1ADA859A9} (Web Conferencing) - http://209.94.9.2/join_a.cab
Post #2
Please go to add and remove programs and remove,
Windows SyncroAd
Web_Rebates"
VVSN
Close all Browser and Program Windows and have HijackThis fix the following.
Do this by checking the box beside each and then clicking on Fix checked.

O2 - BHO: LocalNRDObj Class - {00320615-B6C2-40A6-8F99-F1C52D674FAD} - C:\WINDOWS\localNRD.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O4 - HKLM\..\Run: [Windows SyncroAd] C:\Program Files\Windows SyncroAd\SyncroAd.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php…8288ee59daa1811
The following have randomly named file names, and as such are normally malware.
Follow their process tree. Right click on the file and go to Properties.
Then go to the Version tab to see what company name it's from:
If it's from some name you never heard of or if it's blank, please check for removal and delete the file also.

O4 - HKLM\..\Run: [sfuthbmkt] C:\WINDOWS\System32\osfmlh.exe

Do you know waht this program is?
O4 - HKLM\..\Run: [LLPush] C:\PROGRA~1\EDTLEA~1\LEARNL~1\bin\LLPush.exe
Reboot afterwards in SAFE MODE. If you don't know how click here
Delete the folder(s) listed
C:\Program Files\Windows SyncroAd
C:\Program Files\Web_Rebates"
C:\Program Files\VVSN


Some of these files and folders might have the hidden atribute
How to show hidden files and folders in Windows Instructions here

Then Download System Security Suite. Extract it from the zip file into a folder.

http://www.igorshpak.net/software/3ssetup104.zip
Under "items to clear" click all. Then click "clear selected items"

Reboot and Rescan with HJT and post a new log here.
Also please describe how your computer behaves at the moment.
Post #3
Glad we could help :D

To help keep you clean follow the recommendations in Tony's article here:

So how did I get infected in the first place?



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