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Here's My Hijackthis Log

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Post #1
This is my first time posting. Hope I'm doing it right. Here's my hijackthis log - I'm not sure which items to remove. Please help.


Logfile of HijackThis v1.98.2
Scan saved at 10:11:11 AM, on 10/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\msmsgs.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\System32\lxqginq.exe
C:\WINDOWS\System32\winserv.exe
C:\WINDOWS\System32\sres32.exe
C:\WINDOWS\System32\csmss.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\winserv.exe
C:\Documents and Settings\Owner\Application Data\hgv?e.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\EarthLink TotalAccess\FastLane\IPClient.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\8PYJKL2N\HijackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1CAD3F25-E949-77B2-8153-10550AF37E1A} - C:\WINDOWS\System32\fsgjbttl.dll (file missing)
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [System Startup] voltio.exe
O4 - HKLM\..\Run: [Win32 Configuration] videosd32.exe
O4 - HKLM\..\Run: [Video Process] lxqginq.exe
O4 - HKLM\..\Run: [Windows Messenger] msmsgs.exe
O4 - HKLM\..\Run: [Windows System Serivce] winserv.exe
O4 - HKLM\..\Run: [OEM32 Tools] sres32.exe
O4 - HKLM\..\Run: [Win32 USB2 Driver] smsc.exe
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [WindowsInstaller] C:\WINDOWS\System32\csmss.exe
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Media Player] wmplayer.exe
O4 - HKLM\..\RunServices: [System Startup] voltio.exe
O4 - HKLM\..\RunServices: [Win32 Configuration] videosd32.exe
O4 - HKLM\..\RunServices: [Video Process] lxqginq.exe
O4 - HKLM\..\RunServices: [Windows Messenger] msmsgs.exe
O4 - HKLM\..\RunServices: [Windows System Serivce] winserv.exe
O4 - HKLM\..\RunServices: [OEM32 Tools] sres32.exe
O4 - HKLM\..\RunServices: [Win32 USB2 Driver] smsc.exe
O4 - HKLM\..\RunServices: [Media Player] wmplayer.exe
O4 - HKLM\..\RunOnce: [Windows Messenger] msmsgs.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [System Startup] voltio.exe
O4 - HKCU\..\Run: [Win32 Configuration] videosd32.exe
O4 - HKCU\..\Run: [Video Process] lxqginq.exe
O4 - HKCU\..\Run: [Windows Messenger] msmsgs.exe
O4 - HKCU\..\Run: [Windows System Serivce] winserv.exe
O4 - HKCU\..\Run: [OEM32 Tools] sres32.exe
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Owner\Application Data\hgv?e.exe
O4 - HKCU\..\Run: [Izupd] C:\WINDOWS\System32\w?wexec.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - HKCU\..\RunServices: [Video Process] lxqginq.exe
O4 - HKCU\..\RunOnce: [Windows Messenger] msmsgs.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1096936067140
O17 - HKLM\System\CCS\Services\Tcpip\..\{EFD64767-77A6-42FB-A51A-97AB48FED0A7}: NameServer = 207.69.188.187 207.69.188.186
Post #2
Greetings and welcome to TomCoyote.org!

Please go here:

System Restore

To learn how to turn system restore ON/OFF.

Then turn system restore OFF

Please try these free online virus scans of your system:

Trend-Micro Housecall

Panda Activescan

Etrust Security Advisor

Choose "fix" or "clean".

Let them remove any infections found. Reboot after each scan.

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Scan".
Then "check" the box to the left of these item(s):

O2 - BHO: (no name) - {1CAD3F25-E949-77B2-8153-10550AF37E1A} - C:\WINDOWS\System32\fsgjbttl.dll (file missing)

O4 - HKLM\..\Run: [System Startup] voltio.exe

O4 - HKLM\..\Run: [Win32 Configuration] videosd32.exe

O4 - HKLM\..\Run: [Video Process] lxqginq.exe

O4 - HKLM\..\Run: [Windows Messenger] msmsgs.exe

O4 - HKLM\..\Run: [Windows System Serivce] winserv.exe

O4 - HKLM\..\Run: [OEM32 Tools] sres32.exe

O4 - HKLM\..\Run: [Win32 USB2 Driver] smsc.exe

O4 - HKLM\..\Run: [WindowsInstaller] C:\WINDOWS\System32\csmss.exe

O4 - HKLM\..\Run: [Media Player] wmplayer.exe

O4 - HKLM\..\RunServices: [System Startup] voltio.exe

O4 - HKLM\..\RunServices: [Win32 Configuration] videosd32.exe

O4 - HKLM\..\RunServices: [Video Process] lxqginq.exe

O4 - HKLM\..\RunServices: [Windows Messenger] msmsgs.exe

O4 - HKLM\..\RunServices: [Windows System Serivce] winserv.exe

O4 - HKLM\..\RunServices: [OEM32 Tools] sres32.exe

O4 - HKLM\..\RunServices: [Win32 USB2 Driver] smsc.exe

O4 - HKLM\..\RunServices: [Media Player] wmplayer.exe

O4 - HKLM\..\RunOnce: [Windows Messenger] msmsgs.exe

O4 - HKCU\..\Run: [System Startup] voltio.exe

O4 - HKCU\..\Run: [Win32 Configuration] videosd32.exe

O4 - HKCU\..\Run: [Video Process] lxqginq.exe

O4 - HKCU\..\Run: [Windows Messenger] msmsgs.exe

O4 - HKCU\..\Run: [Windows System Serivce] winserv.exe

O4 - HKCU\..\Run: [OEM32 Tools] sres32.exe

O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\Owner\Application Data\hgv?e.exe

O4 - HKCU\..\Run: [Izupd] C:\WINDOWS\System32\w?wexec.exe

O4 - HKCU\..\RunServices: [Video Process] lxqginq.exe

O4 - HKCU\..\RunOnce: [Windows Messenger] msmsgs.exe

Then click "Fix checked".

Reboot in "safe" mode.

Find and delete:

c:\windows\system32\csmss.exe <— file

c:\windows\system32\lxqginq.exe <— file

c:\windows\system32\msmsgs.exe <— file

c:\windows\system32\sres32.exe <— file

c:\windows\system32\winserv.exe <— file

use windows explorer to find and delete:

smsc.exe <— file

videosd32.exe <— file

voltio.exe <— file

Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).

Then turn system restore ON

Reboot in normal mode and "copy/paste" a new log file into this thread. :)
Post #3
First of all - thank you for answering my request for help. Ok - so I started downloading Trend-Micro Housecall and when it was about 98% downloaded it gave me a screen saying the following: Trend Action Update did not update successfully. It may result from busy server or bad network traffic. ERROR CODE: 7 ERROR STRING: Update failed I tried to download this yesterday also and got the same message. When I go to Panda Activescan and Etrust Security Advisor and click on Scan nothing happens. Please advise.
Post #5
I ran Hijackthis and fixed the items you had suggested to fix. I was then able to download Trend-Micro Housecall. It found 7 viruses. None could be cleaned. I was able to delete 6 of them. The 7th one is HTLM ZEROLIN.C I got the following message: Unable to delete the infected entire contents of the compressed file 'C:\Documents and Settings\Owner\Desktop\[removed]\mailbox\003.msf'iA Do you want to delete whole file? Yes No Should I delete the whole file?
Post #6 last edited
I would say no.

According to this link, it is not a threat any longer.

Be sure your are doing these scans with system restore off as I suggested before. :)
Post #9
I figured it out. Here you go.

Logfile of HijackThis v1.98.2
Scan saved at 11:28:44 PM, on 10/28/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\csmss.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\EarthLink TotalAccess\FastLane\IPClient.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\EarthLink TotalAccess\MailClnt.exe
C:\Documents and Settings\Owner\Desktop\HijackThis - 2.exe
C:\Program Files\Microsoft Money\System\urlmap.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [OEM32 Tools] sres32.exe
O4 - HKLM\..\Run: [MsgApi] C:\WINDOWS\System32\csmss.exe
O4 - HKLM\..\RunServices: [OEM32 Tools] sres32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [OEM32 Tools] sres32.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1096936067140
O17 - HKLM\System\CCS\Services\Tcpip\..\{EFD64767-77A6-42FB-A51A-97AB48FED0A7}: NameServer = 207.69.188.187 207.69.188.186
Post #10
You've destroyed most of them, Ma'am. :thumbup:

Turn system restore OFF

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Scan".
Then "check" the box to the left of these item(s):

O4 - HKLM\..\Run: [OEM32 Tools] sres32.exe

O4 - HKLM\..\Run: [MsgApi] C:\WINDOWS\System32\csmss.exe

O4 - HKLM\..\RunServices: [OEM32 Tools] sres32.exe

O4 - HKCU\..\Run: [OEM32 Tools] sres32.exe

Then click "Fix checked".

Reboot in "safe" mode.

Find and delete:

c:\windows\system32\csmss.exe <— file

sres32.exe <— file
(use windows explorer to find)

Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).

Turn system restore ON

Reboot in normal mode and "copy/paste" a new log file into this thread. :)

I'll have to follow up on this in the morning.

"I owe", "I owe", "So off to work I go" :D

Good luck! :)
Post #11
Here's the latest hijack this log. Talk to you tomorrow.

Logfile of HijackThis v1.98.2
Scan saved at 12:27:39 AM, on 10/29/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1096936067140
Post #12
Excellent work, Ma'am!!! :thumbup:

All the malware is gone!!!

GOD bless you and yours!!!

M68 :)

Items you may wish to consider to harden your defenses against future infections:

Read "How did I get infected in the first place?" here:

http://boards.cexx.org/viewtopic.php?t=957

Download IE-Spyad here:

https://netfiles.uiuc.edu/ehowes/www/resource.htm

IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Check your browser settings here:

http://browsercheck.qualys.com/index.php

A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.

Follow safe Internet practices:

1. Keep your virus definitions up to date, and scan your system regularly.

2. Don't open email, or download attachments from unrecognized email addresses.

3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.

4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.

5. Keep your Windows and IE current with all the latest patches and updates.
(Personally, I'm NOT recommending SP2 for XP at this time)

Post #13 last edited
WOW - thanks so much for your help. I will check out the suggestions you added. It was a pleasant experience working with you. I've got another PC that I will be checking out soon. GOD bless! :wavey:
Post #14
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