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Dataline Pop-up Box - My 1st Log Check

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Logfile of HijackThis v1.97.7
Scan saved at 14:52:11, on 20/10/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Alwil Software\Avast4\ashSimpl.exe
C:\Documents and Settings\Tom\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.hp.com/info/e-center-p
O1 - Hosts: 64.237.45.18 ad.doubleclick.net
O1 - Hosts: 64.237.45.18 aff.weatherbug.com
O1 - Hosts: 64.237.45.18 www.burstnet.com
O1 - Hosts: 64.237.45.18 oz.valueclick.com
O1 - Hosts: 64.237.45.18 a.tribalfusion.com
O1 - Hosts: 64.237.45.18 servedby.advertising.com
O1 - Hosts: 64.237.45.18 my.search
O1 - Hosts: 64.237.45.18 pagead2.googlesyndication.com
O1 - Hosts: 209.87.155.230 date.com
O1 - Hosts: 209.87.155.230 dating.com
O1 - Hosts: 209.87.155.230 freedating.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [EPSON Stylus C44 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P32 "EPSON Stylus C44 Series (Copy 1)" /O6 "USB001" /M "Stylus C44"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Web Search - c:\windows\ex.htm
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
If you still require help and have not post at another forum listed here ASAP members forums
As some of us work here and in the other forums. Posting two forums slows the help needed for others.
Now please make sure that you have the followed instructions on how to :


Set up a HijackThis folder properly to post a log click here.
And you have the newer of HijackThis1.98.2 Download it here

Make sure that you have Scan with Spybot S&D and Ad-Aware correctly click here

Have run at least one online scan, allowed them to delete whatever they find:
TrendMicro HouseCall eTrust AntiVirus Web Scanner Panda ActiveScan
And Note any thing that can't be fixed in your next post

Also Make sure you have the latest critical updates from windows update.

And finely run System Security Suite click here to download
Extract it from the zip file into a folder. Under "items to clear" click all. Then click "clear selected items"


Rescan with HJT and post a new log here using add reply.

If you would like for us to help and have posted at another forum please have them close your thread.
If you no longer need your assistance please post a reply here.
Logfile of HijackThis v1.98.2
Scan saved at 00:30:40, on 08/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Tom\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/info/e-center-p
F1 - win.ini: run=fntldr.exe
O1 - Hosts: 64.237.45.18 ad.doubleclick.net
O1 - Hosts: 64.237.45.18 aff.weatherbug.com
O1 - Hosts: 64.237.45.18 www.burstnet.com
O1 - Hosts: 64.237.45.18 oz.valueclick.com
O1 - Hosts: 64.237.45.18 a.tribalfusion.com
O1 - Hosts: 64.237.45.18 servedby.advertising.com
O1 - Hosts: 64.237.45.18 my.search
O1 - Hosts: 64.237.45.18 pagead2.googlesyndication.com
O1 - Hosts: 209.87.155.230 date.com
O1 - Hosts: 209.87.155.230 dating.com
O1 - Hosts: 209.87.155.230 freedating.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [EPSON Stylus C44 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P32 "EPSON Stylus C44 Series (Copy 1)" /O6 "USB001" /M "Stylus C44"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Web Search - c:\windows\ex.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab




I have made sure i have done all the tasks you said, i ran the TrendMicro online scan and it came up with the following virus:
TROJ STARTPAGE.M
in the following places:
C:\windows\system32\soundmx.exe
C:\windows\fntldr.exe
It said that these items were not cleanable.

Thankyou for your help, it is much appreciated!

Close all Browser and Program Windows and have HijackThis fix the following.
Do this by checking the box beside each and then clicking on Fix checked.

F1 - win.ini: run=fntldr.exe
O8 - Extra context menu item: Web Search - c:\windows\ex.htm


Then Download System Security Suite. Extract it from the zip file into a folder.
http://www.igorshpak.net/software/3ssetup104.zip
Under "items to clear" click all. Then click "clear selected items"

Reboot and Rescan with HJT and post a new log here.
Also please describe how your computer behaves at the moment.
Logfile of HijackThis v1.98.2
Scan saved at 14:41:08, on 08/11/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\HPQ\One-Touch\OneTouch.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\carpserv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Program Files\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Documents and Settings\Tom\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/info/e-center-p
O1 - Hosts: 64.237.45.18 ad.doubleclick.net
O1 - Hosts: 64.237.45.18 aff.weatherbug.com
O1 - Hosts: 64.237.45.18 www.burstnet.com
O1 - Hosts: 64.237.45.18 oz.valueclick.com
O1 - Hosts: 64.237.45.18 a.tribalfusion.com
O1 - Hosts: 64.237.45.18 servedby.advertising.com
O1 - Hosts: 64.237.45.18 my.search
O1 - Hosts: 64.237.45.18 pagead2.googlesyndication.com
O1 - Hosts: 209.87.155.230 date.com
O1 - Hosts: 209.87.155.230 dating.com
O1 - Hosts: 209.87.155.230 freedating.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [Display Settings] C:\Program Files\HPQ\Notebook Utilities\hptasks.exe /s
O4 - HKLM\..\Run: [QT4HPOT] C:\Program Files\HPQ\One-Touch\OneTouch.EXE
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [EPSON Stylus C44 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P32 "EPSON Stylus C44 Series (Copy 1)" /O6 "USB001" /M "Stylus C44"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [ashMaiSv] C:\PROGRA~1\ALWILS~1\Avast4\ashmaisv.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab



This is the new log file after doing what you said to do. Basically the only thing that seems wrong is a pop-up box appears when opening up pretty much every web page saying "For instant access please click yes", and my pop-up blocker says it is from Dataline Ltd.
You've got some modified Hosts as well. Seems a little strange. Unless you put them in yourself, I'd delete these as well:
O1 - Hosts: 64.237.45.18 ad.doubleclick.net
O1 - Hosts: 64.237.45.18 aff.weatherbug.com
O1 - Hosts: 64.237.45.18 www.burstnet.com
O1 - Hosts: 64.237.45.18 oz.valueclick.com
O1 - Hosts: 64.237.45.18 a.tribalfusion.com
O1 - Hosts: 64.237.45.18 servedby.advertising.com
O1 - Hosts: 64.237.45.18 my.search
O1 - Hosts: 64.237.45.18 pagead2.googlesyndication.com
O1 - Hosts: 209.87.155.230 date.com
O1 - Hosts: 209.87.155.230 dating.com
O1 - Hosts: 209.87.155.230 freedating.com

Google toolbar has a very good built in popup blocker with a nice search bar. To provide privacy, select disable advanced features when installing.
Hey, i have deleted the files you told me to and it has seemingly worked! The pop-up box hasnt come up at all and my computer is running much faster than before. Thankyou very very much for your help, its a great relief. Thanks again, Tomo
Please read through the ideas and free software listed below that will help to keep your computer clean.
Some of these you may already have installed or may have done already.

Install a firewall.ZoneAlarm FREE

Ensure that an Antivirus is updated weekly and running. AVG antivirus from Grisoft is a very good FREE antivirus program.

Make sure you have the latest critical updates from windows update.

SpywareBlaster will prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.

IE-SPYAD puts over 4000 known 'bad' sites into your IE restricted zone so that they cannot install malware on your PC.

Google toolbar has a very good built in popup blocker with a nice search bar. To provide privacy, select disable advanced features when installing.

Check your system for latest virus definitions with an online virus scan every week or two.
TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan

Check your system for latest trojan definitions with an Online trojan scan also every week or two.

And also see this link for additional security information.
So how did I get infected in the first place?

Please consider using Firefox
http://texturizer.net/firefox/index.html

Please read this
If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address)
Include your post user name and detail why you need it reopened with a valid link to your post.
Any bad links or emails that are not from the original poster will be deleted without response.
Any emails without the subject "Reopen" will be deleted without being looked at.

If this is not your thread please start a New Topic.


To help keep you clean follow the recommendations in Tony's article here:
So how did I get infected in the first place?

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