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Email Prob

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Every once in a while a box pops up on the bottom of my screen saying symantec is scanning and sending emails, one after another. But i havnt sent any. Maybe someone can help shed some light on my problem. Thanks.

Logfile of HijackThis v1.98.2
Scan saved at 10:05:58 AM, on 10/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\Mixer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
C:\Program Files\D-Tools\daemon.exe
C:\windows\system32\taskmgn.exe
C:\program files\steam\steam.exe
C:\PROGRA~1\Cacheman\Cacheman.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Logitech\MouseWare\System\Em_exec.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Desktop\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Windows Task Manager] C:\windows\system32\taskmgn.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [Cacheman] C:\PROGRA~1\Cacheman\Cacheman.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\Xfire.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: www.photobucket.com
O15 - Trusted Zone: http://www.photobucket.com
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedCon…bin/AvSniff.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212…meInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/…ebio5_1_3_0.cab
Greetings and welcome to TomCoyote.org!

Click here to download DllCompare. Start the Program with and click the Run Locate.com - be sure the \Windows\System32 directory is in the box and wait until the the blue text says it has 'completed the scan'.

Click the Compare button to start the next process. The results appear in two panes - files in the upper pane have been verified to 'exist', files in the lower pane were 'not able to be accessed'. Very few files should be listed in the lower pane when the Compare scan is complete. Click on each of the listed entries in the lower pane to select them. Right-click on the file and use the option Rescan. This will cause Windows Find to see if the file does exist, and then if so it will be removed from the list to reduce the number of identified files.

Click the Make a Log of what was found button and post the log here in this thread and wait for further instructions.
* DLLCompare Log version(1.0.0.125) Files Found that Windows does not See or cannot Access *Not everything listed here means you are infected! ________________________________________________ C:\WINDOWS\SYSTEM32\archlib.dll Sat May 29 2004 11:57:22p A.S.. 204,800 200.00 K ________________________________________________ 1,342 items found: 1,342 files (1 H/S), 0 directories. Total of file sizes: 289,762,490 bytes 276.34 M Administrator Account = True ——————–End log———————
Ran the program again this time it removed the file (It didnt last time). heres the new log * DLLCompare Log version(1.0.0.125) Files Found that Windows does not See or cannot Access *Not everything listed here means you are infected! ________________________________________________ O^E says: "There were no files found :)" ________________________________________________ 1,342 items found: 1,342 files (1 H/S), 0 directories. Total of file sizes: 289,762,490 bytes 276.34 M Administrator Account = True ——————–End log———————
Good work! :thumbup:

This:

c:\windows\system32\taskmgn.exe

Is at the root of your mail problem.

Besides that you have an "about:blank" infection, BUT it doesn't have a hidden DLL, so it shouldn't be extremely difficult to remove.

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Scan".
Then "check" the box to the left of these item(s):

O4 - HKLM\..\Run: [Windows Task Manager] C:\windows\system32\taskmgn.exe

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212…meInstaller.exe

Then click "Fix checked".

Reboot in "safe" mode.

Find and delete:

c:\windows\system32\taskmgn.exe <— file
(BE VERY CAREFUL THAT THE FILE YOU DELETE MATCHES THIS NAME EXACTLY!!!)

Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).

Reboot in normal mode.

Now to get rid of "about:blank".

First, download CWShredder.exe

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run CWSshredder. Click "Fix", and let it fix what it can.

Next, please download and run Spybot-Search&Destroy and Ad-Aware; they are the standard programs for finding and cleaning malware off your system. Here are links to both programs, and instructions for their use.

Get Spybot - Search & Destroy from http://security.kolla.de (This is the NEW Version 1.3)
Get AdAware SE Personal from http://www.lavasoft.de/support/download (This is the NEW Build 1.05)

Download and install these programs if you don't already have them. If you do have them, make sure they are UPDATED AND CONFIGURED AS DESCRIBED here:

http://www.cjwd.demon.co.uk/spybot-adaware.html

Reboot after running each program.

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Scan".
Then "check" the box to the left of these item(s):

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

Reboot and "copy/paste" a new log file into this thread. :)
Logfile of HijackThis v1.98.2
Scan saved at 1:36:33 AM, on 10/17/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Owner\Desktop\HiJackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [Cacheman] C:\PROGRA~1\Cacheman\Cacheman.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\Xfire.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: www.photobucket.com
O15 - Trusted Zone: http://www.photobucket.com
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/SharedCon…bin/AvSniff.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212…meInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/…ebio5_1_3_0.cab
ignore the last post I messed up. I deleted the wrong taskmgn file but i fixed it and redid all the steps. Heres the new log

Logfile of HijackThis v1.98.2
Scan saved at 3:33:29 AM, on 10/17/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\HiJackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [Cacheman] C:\PROGRA~1\Cacheman\Cacheman.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\Xfire.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: www.photobucket.com
O15 - Trusted Zone: http://www.photobucket.com
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212…meInstaller.exe
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/…ebio5_1_3_0.cab
Just one minor thing to fix left. :thumbup:

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Scan".
Then "check" the box to the left of these item(s):

O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212…meInstaller.exe

Then click "Fix checked".

Reboot and "copy/paste" a new log file into this thread. :)

The machine should be back to normal.

How are things working for you? :unsure:
Thanks alot for your help. My comp seems to run alot smoother now. Ill post again if that email junk starts poping up again.

Logfile of HijackThis v1.98.2
Scan saved at 10:36:15 AM, on 10/17/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\Mixer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Owner\Desktop\HiJackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\MultiMedia Keyboard\MultiMedia Keyboard\1.1\KbdAp32A.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [Cacheman] C:\PROGRA~1\Cacheman\Cacheman.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Xfire.lnk = C:\Program Files\Xfire\Xfire.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\ua_lsp.dll
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: www.photobucket.com
O15 - Trusted Zone: http://www.photobucket.com
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/…ebio5_1_3_0.cab
You're most welcome. Helping is what I am here for.

I am glad TomCoyote.org could be of assistance to you!

You're clean!!!! :thumbup:

GOD bless!!!

M68 :)

Items you may wish to consider to harden your defenses against future infections:

Read "How did I get infected in the first place?" here:

http://boards.cexx.org/viewtopic.php?t=957

Download IE-Spyad here:

https://netfiles.uiuc.edu/ehowes/www/resource.htm

IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Check your browser settings here:

http://browsercheck.qualys.com/index.php

A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.

Follow safe Internet practices:

1. Keep your virus definitions up to date, and scan your system regularly.

2. Don't open email, or download attachments from unrecognized email addresses.

3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.

4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.

5. Keep your Windows and IE current with all the latest patches and updates.
(Personally, I'm NOT recommending SP2 for XP at this time)

Glad we could help :D




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