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Spyware / Malware / Virus Removal

First Ever Hjt Log

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Post #1
Logfile of HijackThis v1.98.2 Scan saved at 7:30:59 PM, on 10/15/2004 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe C:\Program Files\Hijack This\hijackthis\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: IE_PopupBlocker Class - {656EC4B7-072B-4698-B504-2A414C1F0037} - C:\Program Files\Propel Accelerator\prpl_IePopupBlocker.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\Money Express.exe" O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ? O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
Post #2
hello warbler,

looks good to me! and now for my "speech"

Now that you are clean, please follow afew steps to help remain that way:

1) Make sure you keep your Windows OS current by visiting Windows update occasionaly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.
http://v4.windowsupdate.microsoft.com/en/default.asp

Also download, install and keep updated- Antivirus Software (and use only one):
Free for home users:
http://www.avast.com/eng/free_virus_protectio.html
http://free.grisoft.com/freeweb.php/doc/2/
http://www.free-av.com/

2) Watch what you download, and where you download it from. Many programs come bundled with crapware. Make sure you know what it is you will be downloading and installing. Visit the makers website, learn more about the program, read the privacy policy. Does the program you want come bundled with other "3rd party" programs? Will it deliver ads?.You may be installing more than you think., Stay away from warez and crack sites. Becarful what you download from file sharing networks.

3)Adjust your browser settings: Change your(active x) settings in IE. With IE open go to tools, internet options, security tab. Click on the internet globe, then custom level. Set the first option "download signed active x controls" to prompt, the next two to disable. Read more: https://netfiles.uiuc.edu/ehowes/www/btw/ie/ie-opts.htm
http://www.microsoft.com/windows/ie/using/…y/settings.mspx
Many exploits are directed at Internet Explorer, you dont have to use it. Try a different browser: http://www.mozilla.org/products/firefox/

4)Install a firewall. A firewall will control what comes in from the internet and what leaves your computer to the internet. A firewall will also alert you when a application trys to connect to the internet from your computer, this is a good way to catch spyware or trojans, trying to connect out bound from your computer. Zone Alarm is a free and easy to use firewall, that will provide in and outbound protection. Microsoft XP firewall only provides inbound protection. SP2 adds in and out bound protection which is better than nothing, but is not as robust as third party firewalls. Be sure to run only >one< firewall.
Zone Alarm: http://www.zonelabs.com/store/content/home.jsp
Kerio Personal Firewall: http://www.kerio.com/us/kpf_home.html
Outpost Firewall: http://www.agnitum.com/products/outpost/

5)Download, install and update before using:(if these are constantly finding malware, then you need to make some changes.)
Ad-Aware SE Personal edition: http://www.lavasoft.de/
Spybot Search and destroy: http://www.safer-networking.org/en/index.html
Becarful with spyware "removers and scanners"– there are many "rogue/suspect" programs that "claim to remove" spyware.


6)Other programs to consider:
SpywareBlaster: http://www.bleepingcomputer.com/forums/ind…showtutorial=49
IE-SPYAD: https://netfiles.uiuc.edu/ehowes/www/resource.htm#IESPYAD

7) Learn More:
http://www.doxdesk.com/parasite/
http://www.tames.net/security/oesettings.htm
http://www.cexx.org/adware.htm
Post #3
Thanks for responding so thoroughly. Your "speech" is is just the needed guidance new users like me are searching for… I do have Adaware and Spybot but have been intimidated by HJT since it can have grave consequences if not used properly. Until now I have gotten away with out it. I have Norton Anitvirus also, but since my previous system, Windows ME destablized and crashed, after I was hit by coolweb nasties a couple months ago. I now have Win XP and have learned some heavy lessons. Dont apologize for your "speech"! It is welcome! Another question… what is the current opinion on the Win XP firewall. I would like to use Zone Alarms but not sure if it will create conflict. is it as simple as deactivating the xp firewall and installing Zone Alarms?
Post #4
hello warbler, windows firewall is not as robust as others, i myself wouldnt use it. i suppose its better than nothing and i think its turned on by default. i would bet most people no nothing about it and these are probably the people who need it the most. Yes you should just disable XPs firewall and install zone alarms. check the zone alarm web site to see if there are any known conflicts with SP2 and zone alarm…………
Post #5
that was my next question. i may have installed sp2 too soon. I do like the pop-up security features though. i have found no bugs since upgrading to Win xp. adaware has found only harmless negligible objects. so far, so good. I am laying low on internet downloads. even the effort to download security programs, like adaware and spybot made me nervous, but they are required tools for decent home computer security. Thanks for your help. if I have more questions about Zone Alarms I get back… :-)

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