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Spyware / Malware / Virus Removal

Hijacked

26 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #1
Logfile of HijackThis v1.98.2 Scan saved at 10:21:52 PM, on 10/9/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\drivers\dcfssvc.exe c:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\crqd.exe C:\Program Files\Softex\OmniPass\Omniserv.exe C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Softex\OmniPass\OPXPApp.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\DOCUME~1\Owner\LOCALS~1\Temp\bundle.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\system32\apidq32.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe C:\Program Files\interMute\SpySubtract\SpySub.exe C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe C:\WINDOWS\System32\wuauclt.exe C:\WINDOWS\System32\HPZipm12.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZENG09.exe C:\Documents and Settings\Owner\Desktop\COMPUTER PROTECTION\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\uuiqj.dll/sp.html#37049 R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\uuiqj.dll/sp.html#37049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\uuiqj.dll/sp.html#37049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\uuiqj.dll/sp.html#37049 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\uuiqj.dll/sp.html#37049 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\uuiqj.dll/sp.html#37049 R3 - Default URLSearchHook is missing O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {1611C67C-0375-B0BA-1389-98A68565F1BE} - C:\WINDOWS\crhv32.dll O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [SAHBundle] C:\DOCUME~1\Owner\LOCALS~1\Temp\bundle.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [apidq32.exe] C:\WINDOWS\system32\apidq32.exe O4 - HKLM\..\Run: [Outpost Firewall] "C:\Program Files\Agnitum\Outpost Firewall 1.0\outpost.exe" /waitservice O4 - HKCU\..\Run: [ClockSync] "C:\Program Files\ClockSync\Sync.exe" /q O4 - Startup: PowerReg Scheduler V3.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: KODAK Picture Transfer Software.lnk = ? O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O17 - HKLM\System\CCS\Services\Tcpip\..\{45DD2C8D-E240-49DC-AA9D-ABA7BE953982}: NameServer = 206.10.30.100 206.10.30.101 O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINDOWS\msopt.dll (file missing) Thanks! Fritz
Post #2
Hello mrfritz

You have one of the most severe infections we see these days and it will take a few posts to get rid of it. I would like you to do the following steps in order following the instructions carefully:

Step #1

Please download and open the following zip file. Double-click on the file inside the zip and when it asks you if you would like to merge the file into your registry, please answer yes. This will make sure all files are visible on your computer.

http://www.davehigham.zen.co.uk/downloads/xphidden.zip


Step #2

The first thing I need you to do is download the file from here:

Getservice.zip

1. Extract the file to the c:\ drive.

2. Then navigate to the c:\getservices and double-click on the getservices.bat file.

3. A notepad will open up. Please paste the contents of that notepad as a reply to this post.




Step #3

This infection often continues to reinstall itself through a hidden dll which we have to find and remove.

1. Please download DllCompare
( The Screenshot will show you how the program will look when it starts.)

2. Start the Program with its default settings and put a check mark in the include subdirectories. Click the Run Locate.com and wait until the scan says complete.

3. Click the Compare button to start the next process.

4. Files in the upper portion have been verified to "exist", Files in the bottom section were not able to be accessed. Very few files should be listed in the bottom section when the Compare scan is complete.

5. Click on each of the listed entries in the lower section to select them. Right-click on the file and use the Option Rescan screenshot.

6. This will cause Windows Find to see if the file does exist, and then it will be removed from the list (to reduce the number of identified files) screenshot

7. Click the Make a Log of what was found button, and post the log here in this thread using Add Reply to receive further instructions.



Step #4

Please post the two log files here in this thread using 'Add Reply'
Post #3
THANK YOU for your help - here is the notepad contents: PsService v1.1 - local and remote services viewer/controller Copyright © 2001-2003 Mark Russinovich Sysinternals - www.sysinternals.com SERVICE_NAME: Alerter Notifies selected users and computers of administrative alerts. If the service is stopped, programs that use administrative alerts will not receive them. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Alerter DEPENDENCIES : LanmanWorkstation SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: ALG Provides support for 3rd party protocol plug-ins for Internet Connection Sharing and the Internet Connection Firewall TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\alg.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Application Layer Gateway Service DEPENDENCIES : SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: AppMgmt Provides software installation services such as Assign, Publish, and Remove. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Application Management DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: aspnet_state Provides support for out-of-process session states for ASP.NET. If this service is stopped, out-of-process requests will not be processed. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : ASP.NET State Service DEPENDENCIES : SERVICE_START_NAME: NT AUTHORITY\NetworkService SERVICE_NAME: AudioSrv Manages audio devices for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : AudioGroup TAG : 0 DISPLAY_NAME : Windows Audio DEPENDENCIES : PlugPlay : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: BITS Uses idle network bandwidth to transfer data. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Background Intelligent Transfer Service DEPENDENCIES : Rpcss SERVICE_START_NAME: LocalSystem SERVICE_NAME: Browser Maintains an updated list of computers on the network and supplies this list to computers designated as browsers. If this service is stopped, this list will not be updated or maintained. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Computer Browser DEPENDENCIES : LanmanWorkstation : LanmanServer SERVICE_START_NAME: LocalSystem SERVICE_NAME: ccEvtMgr Symantec Event Manager TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : "c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" LOAD_ORDER_GROUP : Symantec Services TAG : 0 DISPLAY_NAME : Symantec Event Manager DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: ccPwdSvc (null) TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : "c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe" LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Symantec Password Validation Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: CiSvc Indexes contents and properties of files on local and remote computers; provides rapid access to files through flexible querying language. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\cisvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Indexing Service DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: ClipSrv Enables ClipBook Viewer to store information and share it with remote computers. If the service is stopped, ClipBook Viewer will not be able to share information with remote computers. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\clipsrv.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : ClipBook DEPENDENCIES : NetDDE SERVICE_START_NAME: LocalSystem SERVICE_NAME: COMSysApp Manages the configuration and tracking of Component Object Model (COM)+-based components. If the service is stopped, most COM+-based components will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : COM+ System Application DEPENDENCIES : rpcss SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 30 seconds FAILURE_ACTIONS : Restart DELAY: 1000 seconds : Restart DELAY: 5000 seconds : None DELAY: 1000 seconds SERVICE_NAME: CryptSvc Provides three management services: Catalog Database Service, which confirms the signatures of Windows files; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; and Key Service, which helps enroll this computer for certificates. If this service is stopped, these management services will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Cryptographic Services DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Dcfssvc (null) TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\drivers\dcfssvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Dcfssvc DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: Dhcp Manages network configuration by registering and updating IP addresses and DNS names. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : DHCP Client DEPENDENCIES : Tcpip : Afd : NetBT : SYMTDI SERVICE_START_NAME: LocalSystem SERVICE_NAME: dmadmin Configures hard disk drives and volumes. The service only runs for configuration processes and then stops. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\dmadmin.exe /com LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Logical Disk Manager Administrative Service DEPENDENCIES : RpcSs : PlugPlay : DmServer SERVICE_START_NAME: LocalSystem SERVICE_NAME: dmserver Detects and monitors new hard disk drives and sends disk volume information to Logical Disk Manager Administrative Service for configuration. If this service is stopped, dynamic disk status and configuration information may become out of date. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Logical Disk Manager DEPENDENCIES : RpcSs : PlugPlay SERVICE_START_NAME: LocalSystem SERVICE_NAME: Dnscache Resolves and caches Domain Name System (DNS) names for this computer. If this service is stopped, this computer will not be able to resolve DNS names and locate Active Directory domain controllers. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k NetworkService LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : DNS Client DEPENDENCIES : Tcpip SERVICE_START_NAME: NT AUTHORITY\NetworkService SERVICE_NAME: ERSvc Allows error reporting for services and applictions running in non-standard environments. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Error Reporting Service DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Eventlog Enables event log messages issued by Windows-based programs and components to be viewed in Event Viewer. This service cannot be stopped. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe LOAD_ORDER_GROUP : Event log TAG : 0 DISPLAY_NAME : Event Log DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: EventSystem Supports System Event Notification Service (SENS), which provides automatic distribution of events to subscribing Component Object Model (COM) components. If the service is stopped, SENS will close and will not be able to provide logon and logoff notifications. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : Network TAG : 0 DISPLAY_NAME : COM+ Event System DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: FastUserSwitchingCompatibility Provides management for applications that require assistance in a multiple user environment. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Fast User Switching Compatibility DEPENDENCIES : TermService SERVICE_START_NAME: LocalSystem SERVICE_NAME: Fax Enables you to send and receive faxes, utilizing fax resources available on this computer or on the network. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\fxssvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Fax DEPENDENCIES : TapiSrv : RpcSs : PlugPlay : Spooler SERVICE_START_NAME: LocalSystem SERVICE_NAME: helpsvc Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Help and Support DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 100 seconds : Restart DELAY: 100 seconds : None DELAY: 100 seconds SERVICE_NAME: HidServ Enables generic input access to Human Interface Devices (HID), which activates and maintains the use of predefined hot buttons on keyboards, remote controls, and other multimedia devices. If this service is stopped, hot buttons controlled by this service will no longer function. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Human Interface Device Access DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: ImapiService Manages CD recording using Image Mastering Applications Programming Interface (IMAPI). If this service is stopped, this computer will be unable to record CDs. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\imapi.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : IMAPI CD-Burning COM Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: lanmanserver Supports file, print, and named-pipe sharing over the network for this computer. If this service is stopped, these functions will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Server DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: lanmanworkstation Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : NetworkProvider TAG : 0 DISPLAY_NAME : Workstation DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: LmHosts Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : TCP/IP NetBIOS Helper DEPENDENCIES : NetBT : Afd SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: Messenger Transmits net send and Alerter service messages between clients and servers. This service is not related to Windows Messenger. If this service is stopped, Alerter messages will not be transmitted. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Messenger DEPENDENCIES : LanmanWorkstation : NetBIOS : PlugPlay : RpcSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: mnmsrvc Enables an authorized user to access this computer remotely by using NetMeeting over a corporate intranet. If this service is stopped, remote desktop sharing will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\mnmsrvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : NetMeeting Remote Desktop Sharing DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: MSDTC Coordinates transactions that span multiple resource managers, such as databases, message queues, and file systems. If this service is stopped, these transactions will not occur. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\msdtc.exe LOAD_ORDER_GROUP : MS Transactions TAG : 0 DISPLAY_NAME : Distributed Transaction Coordinator DEPENDENCIES : RPCSS : SamSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: MSIServer Installs, repairs and removes software according to instructions contained in .MSI files. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\msiexec.exe /V LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Installer DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: navapsvc Handles Norton AntiVirus Auto-Protect events. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : "c:\Program Files\Norton AntiVirus\navapsvc.exe" LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Norton AntiVirus Auto Protect Service DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: NetDDE Provides network transport and security for Dynamic Data Exchange (DDE) for programs running on the same computer or on different computers. If this service is stopped, DDE transport and security will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe LOAD_ORDER_GROUP : NetDDEGroup TAG : 0 DISPLAY_NAME : Network DDE DEPENDENCIES : NetDDEDSDM SERVICE_START_NAME: LocalSystem SERVICE_NAME: NetDDEdsdm Manages Dynamic Data Exchange (DDE) network shares. If this service is stopped, DDE network shares will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Network DDE DSDM DEPENDENCIES : : EGrLocalSystem : Network DDE DSDM : etwork DDE : on AntiVirus Auto Protect Service : ative Service : ion : mmonProgp :  SERVICE_START_NAME: LocalSystem SERVICE_NAME: Netlogon Supports pass-through authentication of account logon events for computers in a domain. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe LOAD_ORDER_GROUP : RemoteValidation TAG : 0 DISPLAY_NAME : Net Logon DEPENDENCIES : LanmanWorkstation SERVICE_START_NAME: LocalSystem SERVICE_NAME: Netman Manages objects in the Network and Dial-Up Connections folder, in which you can view both local area network and remote connections. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Network Connections DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Nla Collects and stores network configuration and location information, and notifies applications when this information changes. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Network Location Awareness (NLA) DEPENDENCIES : Tcpip : Afd SERVICE_START_NAME: LocalSystem SERVICE_NAME: NtLmSsp Provides security to remote procedure call (RPC) programs that use transports other than named pipes. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : NT LM Security Support Provider DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: NtmsSvc (null) TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Removable Storage DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: NVSvc (null) TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\nvsvc32.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : NVIDIA Driver Helper Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: O?’ŽrtñåȲ$Ó (null) TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\crqd.exe /s LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Procedure Call (RPC) Helper DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: omniserv (null) TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\Program Files\Softex\OmniPass\Omniserv.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Softex OmniPass Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: OutpostFirewall (null) TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe /service LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Outpost Firewall Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: PlugPlay Enables a computer to recognize and adapt to hardware changes with little or no user input. Stopping or disabling this service will result in system instability. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe LOAD_ORDER_GROUP : PlugPlay TAG : 0 DISPLAY_NAME : Plug and Play DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: Pml Driver HPZ12 (null) TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\HPZipm12.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Pml Driver HPZ12 DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: PolicyAgent Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : IPSEC Services DEPENDENCIES : RPCSS : Tcpip : IPSec SERVICE_START_NAME: LocalSystem SERVICE_NAME: ProtectedStorage Provides protected storage for sensitive data, such as private keys, to prevent access by unauthorized services, processes, or users. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Protected Storage DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: RasAuto Creates a connection to a remote network whenever a program references a remote DNS or NetBIOS name or address. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Access Auto Connection Manager DEPENDENCIES : RasMan : Tapisrv SERVICE_START_NAME: LocalSystem SERVICE_NAME: RasMan Creates a network connection. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Access Connection Manager DEPENDENCIES : Tapisrv SERVICE_START_NAME: LocalSystem SERVICE_NAME: RDSessMgr Manages and controls Remote Assistance. If this service is stopped, Remote Assistance will be unavailable. Before stopping this service, see the Dependencies tab of the Properties dialog box. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\sessmgr.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Desktop Help Session Manager DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: RemoteAccess Offers routing services to businesses in local area and wide area network environments. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Routing and Remote Access DEPENDENCIES : RpcSS : +NetBIOSGroup SERVICE_START_NAME: LocalSystem SERVICE_NAME: RpcLocator Manages the RPC name service database. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\locator.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Procedure Call (RPC) Locator DEPENDENCIES : LanmanWorkstation SERVICE_START_NAME: NT AUTHORITY\NetworkService SERVICE_NAME: RpcSs Provides the endpoint mapper and other miscellaneous RPC services. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost -k rpcss LOAD_ORDER_GROUP : COM Infrastructure TAG : 0 DISPLAY_NAME : Remote Procedure Call (RPC) DEPENDENCIES : SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 0 seconds FAILURE_ACTIONS : Reboot DELAY: 60000 seconds SERVICE_NAME: RSVP Provides network signaling and local traffic control setup functionality for QoS-aware programs and control applets. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\rsvp.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : QoS RSVP DEPENDENCIES : TcpIp : Afd : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: SamSs Stores security information for local user accounts. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe LOAD_ORDER_GROUP : LocalValidation TAG : 0 DISPLAY_NAME : Security Accounts Manager DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: SCardDrv Enables support for legacy non-plug and play smart-card readers used by this computer. If this service is stopped, this computer will not support legacy reader. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\SCardSvr.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Smart Card Helper DEPENDENCIES : +Smart Card Reader SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: SCardSvr Manages access to smart cards read by this computer. If this service is stopped, this computer will be unable to read smart cards. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\SCardSvr.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Smart Card DEPENDENCIES : PlugPlay SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: Schedule Enables a user to configure and schedule automated tasks on this computer. If this service is stopped, these tasks will not be run at their scheduled times. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : SchedulerGroup TAG : 0 DISPLAY_NAME : Task Scheduler DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: seclogon Enables starting processes under alternate credentials. If this service is stopped, this type of logon access will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Secondary Logon DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: SENS Tracks system events such as Windows logon, network, and power events. Notifies COM+ Event System subscribers of these events. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : Network TAG : 0 DISPLAY_NAME : System Event Notification DEPENDENCIES : EventSystem SERVICE_START_NAME: LocalSystem SERVICE_NAME: SharedAccess Provides network address translation, addressing, name resolution and/or intrusion prevention services for a home or small office network. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Internet Connection Firewall (ICF) / Internet Connection Sharing (ICS) DEPENDENCIES : Netman : NLA : RasMan : ALG SERVICE_START_NAME: LocalSystem SERVICE_NAME: ShellHWDetection (null) TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : ShellSvcGroup TAG : 0 DISPLAY_NAME : Shell Hardware Detection DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Spooler Loads files to memory for later printing. TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\spoolsv.exe LOAD_ORDER_GROUP : SpoolerGroup TAG : 0 DISPLAY_NAME : Print Spooler DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds : None DELAY: 0 seconds SERVICE_NAME: srservice Performs system restore functions. To stop service, turn off System Restore from the System Restore tab in My Computer->Properties TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : System Restore Service DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: SSDPSRV Enables discovery of UPnP devices on your home network. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : SSDP Discovery Service DEPENDENCIES : SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: stisvc Provides image acquisition services for scanners and cameras. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k imgsvc LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Image Acquisition (WIA) DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: SwPrv Manages software-based volume shadow copies taken by the Volume Shadow Copy service. If this service is stopped, software-based volume shadow copies cannot be managed. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe /Processid:{3E638203-9A6E-493D-B94E-E207BFC163BC} LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : MS Software Shadow Copy Provider DEPENDENCIES : rpcss SERVICE_START_NAME: LocalSystem SERVICE_NAME: SysmonLog Collects performance data from local or remote computers based on preconfigured schedule parameters, then writes the data to a log or triggers an alert. If this service is stopped, performance information will not be collected. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\smlogsvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Performance Logs and Alerts DEPENDENCIES : SERVICE_START_NAME: NT Authority\NetworkService SERVICE_NAME: TapiSrv Provides Telephony API (TAPI) support for programs that control telephony devices and IP based voice connections on the local computer and, through the LAN, on servers that are also running the service. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Telephony DEPENDENCIES : PlugPlay : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: TermService Allows multiple users to be connected interactively to a machine as well as the display of desktops and applications to remote computers. The underpinning of Remote Desktop (including RD for Administrators), Fast User Switching, Remote Assistance, and Terminal Server. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Terminal Services DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: Themes Provides user experience theme management. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : UIGroup TAG : 0 DISPLAY_NAME : Themes DEPENDENCIES : SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds : None DELAY: 0 seconds SERVICE_NAME: TrkWks Maintains links between NTFS files within a computer or across computers in a network domain. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Distributed Link Tracking Client DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: uploadmgr Manages synchronous and asynchronous file transfers between clients and servers on the network. If this service is stopped, synchronous and asynchronous file transfers between clients and servers on the network will not occur. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Upload Manager DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 100 seconds : Restart DELAY: 100 seconds : None DELAY: 100 seconds SERVICE_NAME: upnphost Provides support to host Universal Plug and Play devices. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Universal Plug and Play Device Host DEPENDENCIES : SSDPSRV SERVICE_START_NAME: NT AUTHORITY\LocalService FAIL_RESET_PERIOD : -1 seconds FAILURE_ACTIONS : Restart DELAY: 0 seconds SERVICE_NAME: UPS Manages an uninterruptible power supply (UPS) connected to the computer. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\ups.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Uninterruptible Power Supply DEPENDENCIES : SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: VSS Manages and implements Volume Shadow Copies used for backup and other purposes. If this service is stopped, shadow copies will be unavailable for backup and the backup may fail. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\vssvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Volume Shadow Copy DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: W32Time Maintains date and time synchronization on all clients and servers in the network. If this service is stopped, date and time synchronization will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Time DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: WebClient Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : NetworkProvider TAG : 0 DISPLAY_NAME : WebClient DEPENDENCIES : MRxDAV SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: winmgmt Provides a common interface and object model to access management information about operating system, devices, applications and services. If this service is stopped, most Windows-based software will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Management Instrumentation DEPENDENCIES : RPCSS : Eventlog SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds SERVICE_NAME: WmdmPmSN Retrieves the serial number of any portable media player connected to this computer. If this service is stopped, protected content might not be down loaded to the device. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Portable Media Serial Number Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: WmiApSrv Provides performance library information from WMI HiPerf providers. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\wbem\wmiapsrv.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : WMI Performance Adapter DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: wuauserv Enables the download and installation of critical Windows updates. If the service is disabled, the operating system can be manually updated at the Windows Update Web site. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Automatic Updates DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: WZCSVC Provides automatic configuration for the 802.11 adapters TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : Wireless Zero Configuration DEPENDENCIES : RpcSs : Ndisuio SERVICE_START_NAME: LocalSystem
Post #4
* DLLCompare Log version(1.0.0.125) Files Found that Windows does not See or cannot Access *Not everything listed here means you are infected! ________________________________________________ O^E says: "There were no files found :)" ________________________________________________ 3,061 items found: 3,061 files (65 H/S), 0 directories. Total of file sizes: 613,722,659 bytes 585.29 M Administrator Account = True ——————–End log———————
Post #5
Hello mrfritz
The following programs are not recommended because they are malware
Please go to Start > Control Panel > Add Remove Programs and uninstall each of them
SAH or Shop At Home
Clock Sync

Please save these instructions to WordPad so that you have them accessible while following the steps. You also may want to print out these directions as the Internet will not be available. You must disconnect from the internet totally, as staying connected while fixing will prevent the fix from working. Also please keep Internet Explorer closed throughout as opening it will reinstall the infection. Read through all the instructions so that you can ask any questions now, before you disconnect from the Internet.

Please continue with the next step and if you run into any problems with the current one, just keep going through the list step by step. Just be sure to let us know what the problem was when you finally reply.


Step#1:

Please download and open the following zip file. Double-click on the file inside the zip and when it asks you if you would like to merge the file into your registry, please answer yes. This will make sure all files are visible on your computer.
http://www.davehigham.zen.co.uk/downloads/xphidden.zip



Step#2:


1. Please download About:Buster from here: http://tools.zerosrealm.com/AboutBuster.zip.

2. Once it is downloaded extract it to c:\aboutbuster. Do NOT use it yet



Step#3:

Another program to download is Registrar Lite for use later: Please download Registrar Lite and install it to C:\Program Files\RegLite\ . This is a registry editor that is very easy to use.



Step#4:

Please disconnect from the Internet and unplug your modem for the duration of this fix

1. Reboot your computer into Safe Mode by tapping F8 while booting up and continue for the rest of the fix in SAFE MODE

2. Click on start > control panel > administrative programs > services. Look for a service called . Double click on that service and click stop and then set the startup to disabled. Also write down the name and path of the file listed in the Path to executable field. This filename must be deleted below.



Step#5:

Press control-alt-delete to get into the task manager and end the follow processes if they exist:

C:\DOCUME~1\Owner\LOCALS~1\Temp\bundle.exe
C:\WINDOWS\system32\apidq32.exe
C:\WINDOWS\crqd.exe

Step#6:

I now need you to delete the following files:
C:\DOCUME~1\Owner\LOCALS~1\Temp\bundle.exe
C:\WINDOWS\system32\apidq32.exe
C:\WINDOWS\crqd.exe

C:\WINDOWS\system32\uuiqj.dll
C:\WINDOWS\crhv32.dll


If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.



Step#7:

Then close all programs and windows and run hijackthis. Put a checkmark next to each of these entries and click 'fix checked' button when ready (some may be gone after uninstalling some programs):


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\uuiqj.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\uuiqj.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\uuiqj.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\uuiqj.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\uuiqj.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\uuiqj.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {1611C67C-0375-B0BA-1389-98A68565F1BE} - C:\WINDOWS\crhv32.dll
O4 - HKLM\..\Run: [SAHBundle] C:\DOCUME~1\Owner\LOCALS~1\Temp\bundle.exe
O4 - HKLM\..\Run: [apidq32.exe] C:\WINDOWS\system32\apidq32.exe
O4 - HKCU\..\Run: [ClockSync] "C:\Program Files\ClockSync\Sync.exe" /q
O4 - Startup: PowerReg Scheduler V3.exe
O18 - Protocol: icoo - {4A8DADD4-5A25-4D41-8599-CB7458766220} - C:\WINDOWS\msopt.dll (file missing)





Step#8:

In the next step we are going to remove a service that gets installed by this malware.

1. Open Registrar Lite and run it.

2. Copy and paste the bold text below into the address bar of Registrar Lite:(this is making a Registry backup for safety in case of error)

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\

Go to File> Export and and save as (in the C:\Program Files\Registrar Lite (Reglite) folder):

1.) Winkey.reg (Save as type: regedit4 .reg type)
2.) Winkey.hiv (Save as type: Scroll to select-regetd32/WinAPI *hiv *dat files)


3. Copy and paste the bold text below into the address bar of Reglite:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\O?’ŽrtñåȲ$Ó

3. Click Go

4. If O?’ŽrtñåȲ$Ó exists it will be highlighted in the left pane , right click on it and choose delete from the menu.


5. Copy and Paste the bold text below into the address bar of Registrar Lite:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_O?’ŽrtñåȲ$Ó

6. Click Go

7. If LEGACY_O?’ŽrtñåȲ$Ó exists then right click on it and choose delete from the menu.

8. If you have trouble deleting a key. Then click once on the key name to highlight it and on the top menu choose Security, then Edit Permissions. Then make sure you are an Administrator and give yourself Full Control of that key. Then click on everyone and put a checkmark in "full control". Then press apply and ok and attempt to delete the key again.

9. If you have had to change the permissions on the keys in Registrar Lite then they will have to be returned to the way they were . To do this please navigate to C:\ProgramFiles\Registrar Lite (Reglite) and double-click on Winkey.reg. It will ask if you want to merge this file with the registry, say Yes. Then double-click on Winkey.hiv and merge this file with the Registry. You have now returned the permissions to the way they were.


Step#9:

This is the step where we will use About:Buster that you had downloaded previously.

Navigate to the c:\aboutbuster directory and double-click on aboutbuster.exe When the tool is open press the OK button, then the Start button, then the OK button, and then finally the Yes button. It will start scanning your computer for files. If it asks if you would like to do a second pass, allow it to do so. Post the log file in your next reply


When it has completed move on to step 10.


Step#10:

Copy the contents of the Quote Box below to Notepad.
Name the file as fix.reg
Change the Save as Type to All Files
and Save it on the desktop

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\HSA]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SE]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SW]


Then double-click on the fix.reg file, and when it prompts to merge say yes, and this will clear some registry entries left behind by the process.


Step#11:

1.Reboot your computer back to normal mode and Scan again with HijackThis. We still have a few steps to complete but a log file at this time would be helpful.

2. Post both your log from About Buster and your HijackThis log here in this thread with any questions or problems that you have run into. There are still some steps that are necessary to clear out all of the malware. There will be necessary files that it has deleted that will need to be replaced.

Good Luck!
Post #6
dgosling - thank you again - I looked for hte SAH or Shop at Home Programs and the Clock Sync one and could not find either one. Am I missing something???? thanks mrfritz
Post #7
I think we are on the right track- I have my home sight back in tact when I log on the internet. :) Below is my current Hijack log! How does it look? mrfritz Logfile of HijackThis v1.98.2 Scan saved at 1:43:43 PM, on 10/17/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\drivers\dcfssvc.exe c:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Softex\OmniPass\Omniserv.exe C:\PROGRA~1\Agnitum\OUTPOS~1.0\outpost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Softex\OmniPass\OPXPApp.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe C:\Program Files\HP\hpcoretech\hpcmpmgr.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe C:\Program Files\interMute\SpySubtract\SpySub.exe C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe C:\WINDOWS\System32\HPZipm12.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Owner\Desktop\COMPUTER PROTECTION\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Outpost Firewall] "C:\Program Files\Agnitum\Outpost Firewall 1.0\outpost.exe" /waitservice O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: KODAK Picture Transfer Software.lnk = ? O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\KODAK\KODAK Software Updater\7288971\Program\backWeb-7288971.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe O4 - Global Startup: Symantec Fax Starter Edition Port.lnk = C:\Program Files\Microsoft Office\Office\1033\OLFSNT40.EXE O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O17 - HKLM\System\CCS\Services\Tcpip\..\{45DD2C8D-E240-49DC-AA9D-ABA7BE953982}: NameServer = 206.10.30.100 206.10.30.101 O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
Post #9
When you run About Buster you follow the directions on the prompt tab (where you click OK) and in the white window of the program will be the log once it is finished scanning. There is a 'save log' button that is highlighted at the bottom of the program when the log is ready to be saved. When you click save log it is saved in the directory that you extracted the program to eg: C:\About Buster\About Buster\ ABLogFile.txt . It is named ABLogFile.txt . If you can't find it please do a search for it with Windows Search

Hope this helps
Post #10
I am glad that we were able to help! I am closing this topic now, but if you need it reopened, please send an email to the following link(Click for address) with the Subject line of the email "Reopen".
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