What the Tech?! Free tech support Archive
This is a read-only archive. No new posts or registrations. Privacy Page
Spyware / Malware / Virus Removal

Hjt Log. Please Help!

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Post #1
Logfile of HijackThis v1.98.2
Scan saved at 2:33:28 PM, on 10/9/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINNT\system32\carpserv.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
O2 - BHO: (no name) - {08227B4B-54FE-4C4D-809F-BCA46292FC5B} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: X1IEHook Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\toolbar.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Infra Manager] C:\Program Files\Creative\Infra\CTInfra.Exe
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [Onlune Sarvice] C:\WINNT\sachost.exe
O4 - HKLM\..\Run: [hlgxdxxf] C:\WINNT\system32\wjbxgx.exe
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228
O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/049de9d744bb90…ip/RdxIE601.cab
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d/www.n…GAPANEL_USA.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
Post #3
hello mike!,

I dont see a active antivirus application, get one here:
free resident AV apps for home users:
http://www.free-av.com/
http://www.grisoft.com/us/us_index.php
http://www.avast.com/

first pick one or two of these and do a online scan:

http://security.symantec.com/sscv6/default…id=ie&venid=sym

http://www.pandasoftware.com/activescan/co…n_principal.htm

http://housecall.trendmicro.com/housecall/start_corp.asp

http://www.bitdefender.com/scan/licence.php

http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
————————————————————————————————–
before running HJt, disable Spybots teatimer.

Make sure your PC is configured to show hidden files

Double click my computers & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Reboot your PC into SAFE MODE(tap F8 key at start up, chose SAFE MODE)
or see link:

How to start the computer in Safe mode
http://service1.symantec.com/SUPPORT/tsgen…001052409420406
Check the following items in HiJackThis:
Close all open windows except HiJackThis and press 'Fix Checked'

O2 - BHO: (no name) - {08227B4B-54FE-4C4D-809F-BCA46292FC5B} - (no file)
O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe
O4 - HKLM\..\Run: [Onlune Sarvice] C:\WINNT\sachost.exe
O4 - HKLM\..\Run: [hlgxdxxf] C:\WINNT\system32\wjbxgx.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/049de9d744bb90…ip/RdxIE601.cab

ok now find and delete these(still in safe mode)

sachost.exe in C:\WINNT (notice spelling, dont delete svchost.exe)
wjbxgx.exe in C:\WINNT\system32



reboot normally and post a new HJT log………….
Post #4
ok. all done. here's the new hjt log. let me know if it looks good. thanks!


Logfile of HijackThis v1.98.2
Scan saved at 1:20:35 PM, on 10/10/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\WINNT\system32\carpserv.exe
C:\unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: X1IEHook Class - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\NetZero\qsacc\X1IEBHO.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: ZeroBar - {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - C:\Program Files\NetZero\toolbar.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [CreateCD50] "C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe" -r
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [Infra Manager] C:\Program Files\Creative\Infra\CTInfra.Exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKCU\..\Run: [NetZero_uoltray] C:\Program Files\NetZero\exec.exe regrun
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Display All Images with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/228
O8 - Extra context menu item: Display Image with Full Quality - res://C:\Program Files\NetZero\qsacc\appres.dll/227
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (NMInstall Control) - http://a14.g.akamai.net/f/14/7141/1d/www.n…GAPANEL_USA.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/…utocomplete.cab
Post #5
yes log looks good, and now for my "speech"

1) Make sure you keep your Windows OS current by visiting Windows update occasionaly to download and install any critical updates and service packs. With out these you are leaving the backdoor open.
http://v4.windowsupdate.microsoft.com/en/default.asp

Also download, install and keep updated- Antivirus Software:
Free for home users:
http://www.avast.com/eng/free_virus_protectio.html
http://free.grisoft.com/freeweb.php/doc/2/
http://www.free-av.com/

2) Watch what you download, and where you download it from. Many programs come bundled with spyware. Make sure you know what it is you will be downloading and installing. Visit the makers website, learn more about the program, read the privacy policy. Does the program you want come bundled with other programs? Will it deliver ads? Stay away from warez and crack sites. Becarful what you download from file sharing networks.

3)Adjust your browser settings: Change your(active x) settings in IE. With IE open go to tools, internet options, security tab. Click on the internet globe, then custom level. Set the first option "download signed active x controls" to prompt, the next two to disable. Read more: https://netfiles.uiuc.edu/ehowes/www/btw/ie/ie-opts.htm
http://www.microsoft.com/windows/ie/using/…y/settings.mspx
Many exploits are directed at Internet Explorer. Try a different browser: http://www.mozilla.org/products/firefox/

4)Install a firewall. A firewall will control what comes in from the internet and what leaves your computer to the internet. A firewall will also alert you when a application trys to connect to the internet from your computer, this is a good way to catch spyware or trojans, trying to connect out bound from your computer. Zone Alarm is a free and easy to use firewall, that will provide in and outbound protection. Microsoft XP firewall only provides inbound protection. SP2 adds in and out bound protection which is better than nothing, but is not as robust as third party firewalls. Be sure to run only >one< firewall.
Zone Alarm: http://www.zonelabs.com/store/content/home.jsp

5)Download, install and update before using:
Ad-Aware SE Personal edition: http://www.lavasoft.de/
Spybot Search and destroy: http://www.safer-networking.org/en/index.html
Becarful with spyware removers, scanners etc- there are many "rogue/suspect" programs that "claim to remove" spyware. Always research the program first.


6)Other programs to consider:
SpywareBlaster: http://www.bleepingcomputer.com/forums/ind…showtutorial=49
IE-SPYAD: https://netfiles.uiuc.edu/ehowes/www/resource.htm#IESPYAD

7) Learn More:
http://www.doxdesk.com/parasite/
http://www.tames.net/security/oesettings.htm
http://www.cexx.org/adware.htm
Post #6
hey. thanks a lot for the help. i really appreciate it. i'll definitly take care of the stuff in your 'speech'. alot of it i already have. anyway, 1 more problem i'm having, which incidentally started with the infection of my computer last week, is that it's almost like there seems to be something on my computer that takes control of my mouse and moves the arrow all over the screen by itself. any clues what this could be? thanks again…
Post #7
i would either clean the mouse and see if it improves, or swap it out with another if you have one or borrow one or buy one. there are not to expensive. if the problem continues after a different mouse then i would start looking elsewhere for the problem.
Post #8

i would either clean the mouse and see if it improves, or swap it out with another if you have one or borrow one or buy one. there are not to expensive. if the problem continues after a different mouse then i would start looking elsewhere for the problem.

yeah, it's definitly not the mouse. i'm assuming it's some kind of virus,
but virus scans don't seem to find anything. any advice would be greatly
appreciated…
Post #9
if you think it a virus this is a excellent scanner:

http://www.mwti.net/antivirus/free_utilities.asp

i didnt post that one earlier, try it or one of these also:

http://security.symantec.com/sscv6/default…id=ie&venid=sym

http://www.pandasoftware.com/activescan/co…n_principal.htm

http://housecall.trendmicro.com/housecall/start_corp.asp

http://www.bitdefender.com/scan/licence.php

i cant see anything in your log that points to a virus or trojan, did it come with drivers? uninstall then reinstall drivers, youve tried another mouse? visit the manuf. web site>somebody playing a trick(program) on you
Post #10
Glad we could be of assistance. If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address) Include your post user name and detail why you need it reopened with a valid link to your post.
Any bad links or emails that are not from the original poster will be deleted without response.
Any emails without the subject "Reopen" will be deleted without being looked at.

If this is not your thread please start a New Topic.

Ask AI

AI can make mistakes. Check the cited posts. Archived advice can be out-of-date

Don't include personal information. Questions and selected public posts go to OpenAI. About Ask AI