About:blank Is Drivin Me Crazy....

IT APPEARS YOU HAVE ABOUT: BLANK - I DID, AND BY RUNNING AD-AWARE TWICE IT GOT RID OF IT FOR ME. GOOD LUCK

Hello tommyw,

I will be taking over for MrCharlie to help you out. This is one of the most severe infections to remove that we see these days. It runs from an added service and often a hidden dll. It will reinstall itself if Internet Explorer is opened and with each reboot it adds more infected files. Please do the following steps in order.:

Step#1

The first thing I need you to do is download the file from here:

Getservice.zip

Extract the file to the c:\ drive. Then navigate to the c:\getservices and double-click on the getservices.bat file. A notepad will open up. Please paste the contents of that notepad as a reply to this post.


Step#2

This infection continues to reinstall itself through a hidden dll which we have to find and remove.

1. Please download DllCompare
( The Screenshot will show you how the program will look when it starts.)

2. Start the Program with its default settings and put a check mark in the include subdirectories. Click the Run Locate.com and wait until the scan says complete.

3. Click the Compare button to start the next process.

4. Files in the upper portion have been verified to "exist", Files in the bottom section were not able to be accessed. Very few files should be listed in the bottom section when the Compare scan is complete.

5. Click on each of the listed entries in the lower section to select them. Right-click on the file and use the Option Rescan screenshot.

6. This will cause Windows Find to see if the file does exist, and then it will be removed from the list (to reduce the number of identified files) screenshot

7. Click the Make a Log of what was found button, and post the log here in this thread using Add Reply to receive further instructions.



Step#3

Please post those two log files in this thread using Add Reply and I will give you further instructions.

Here are the logs you asked for. I thank you very much for takin the time to help! PsService v1.1 - local and remote services viewer/controller Copyright © 2001-2003 Mark Russinovich Sysinternals - www.sysinternals.com SERVICE_NAME: Alerter Notifies selected users and computers of administrative alerts. If the service is stopped, programs that use administrative alerts will not receive them. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Alerter DEPENDENCIES : LanmanWorkstation SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: ALG Provides support for 3rd party protocol plug-ins for Internet Connection Sharing and the Internet Connection Firewall TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\alg.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Application Layer Gateway Service DEPENDENCIES : SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: AppMgmt Provides software installation services such as Assign, Publish, and Remove. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Application Management DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: AudioSrv Manages audio devices for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : AudioGroup TAG : 0 DISPLAY_NAME : Windows Audio DEPENDENCIES : PlugPlay : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: BITS Uses idle network bandwidth to transfer data. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Background Intelligent Transfer Service DEPENDENCIES : LanmanWorkstation : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Browser Maintains an updated list of computers on the network and supplies this list to computers designated as browsers. If this service is stopped, this list will not be updated or maintained. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Computer Browser DEPENDENCIES : LanmanWorkstation : LanmanServer SERVICE_START_NAME: LocalSystem SERVICE_NAME: cisvc Indexes contents and properties of files on local and remote computers; provides rapid access to files through flexible querying language. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\cisvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Indexing Service DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: ClipSrv Enables ClipBook Viewer to store information and share it with remote computers. If the service is stopped, ClipBook Viewer will not be able to share information with remote computers. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\clipsrv.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : ClipBook DEPENDENCIES : NetDDE SERVICE_START_NAME: LocalSystem SERVICE_NAME: COMSysApp Manages the configuration and tracking of Component Object Model (COM)+-based components. If the service is stopped, most COM+-based components will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235} LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : COM+ System Application DEPENDENCIES : rpcss SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 30 seconds FAILURE_ACTIONS : Restart DELAY: 1000 seconds : Restart DELAY: 5000 seconds : None DELAY: 1000 seconds SERVICE_NAME: Creative Service for CDROM Access (null) TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\CTsvcCDA.EXE LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Creative Service for CDROM Access DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: CryptSvc Provides three management services: Catalog Database Service, which confirms the signatures of Windows files; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; and Key Service, which helps enroll this computer for certificates. If this service is stopped, these management services will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Cryptographic Services DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Dhcp Manages network configuration by registering and updating IP addresses and DNS names. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : DHCP Client DEPENDENCIES : Tcpip : Afd : NetBT SERVICE_START_NAME: LocalSystem SERVICE_NAME: dmadmin Configures hard disk drives and volumes. The service only runs for configuration processes and then stops. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\dmadmin.exe /com LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Logical Disk Manager Administrative Service DEPENDENCIES : RpcSs : PlugPlay : DmServer SERVICE_START_NAME: LocalSystem SERVICE_NAME: dmserver Detects and monitors new hard disk drives and sends disk volume information to Logical Disk Manager Administrative Service for configuration. If this service is stopped, dynamic disk status and configuration information may become out of date. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Logical Disk Manager DEPENDENCIES : RpcSs : PlugPlay SERVICE_START_NAME: LocalSystem SERVICE_NAME: Dnscache Resolves and caches Domain Name System (DNS) names for this computer. If this service is stopped, this computer will not be able to resolve DNS names and locate Active Directory domain controllers. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k NetworkService LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : DNS Client DEPENDENCIES : Tcpip SERVICE_START_NAME: NT AUTHORITY\NetworkService SERVICE_NAME: ERSvc Allows error reporting for services and applictions running in non-standard environments. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Error Reporting Service DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Eventlog Enables event log messages issued by Windows-based programs and components to be viewed in Event Viewer. This service cannot be stopped. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe LOAD_ORDER_GROUP : Event log TAG : 0 DISPLAY_NAME : Event Log DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: EventSystem Supports System Event Notification Service (SENS), which provides automatic distribution of events to subscribing Component Object Model (COM) components. If the service is stopped, SENS will close and will not be able to provide logon and logoff notifications. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : Network TAG : 0 DISPLAY_NAME : COM+ Event System DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: FastUserSwitchingCompatibility Provides management for applications that require assistance in a multiple user environment. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Fast User Switching Compatibility DEPENDENCIES : TermService SERVICE_START_NAME: LocalSystem SERVICE_NAME: helpsvc Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Help and Support DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 100 seconds : Restart DELAY: 100 seconds : None DELAY: 100 seconds SERVICE_NAME: HidServ Enables generic input access to Human Interface Devices (HID), which activates and maintains the use of predefined hot buttons on keyboards, remote controls, and other multimedia devices. If this service is stopped, hot buttons controlled by this service will no longer function. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Human Interface Device Access DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: ImapiService Manages CD recording using Image Mastering Applications Programming Interface (IMAPI). If this service is stopped, this computer will be unable to record CDs. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\imapi.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : IMAPI CD-Burning COM Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: lanmanserver Supports file, print, and named-pipe sharing over the network for this computer. If this service is stopped, these functions will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Server DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: lanmanworkstation Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : NetworkProvider TAG : 0 DISPLAY_NAME : Workstation DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: LexBceS (null) TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\LEXBCES.EXE LOAD_ORDER_GROUP : SpoolerGroup TAG : 0 DISPLAY_NAME : LexBce Server DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: LmHosts Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : TCP/IP NetBIOS Helper DEPENDENCIES : NetBT : Afd SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: Messenger Transmits net send and Alerter service messages between clients and servers. This service is not related to Windows Messenger. If this service is stopped, Alerter messages will not be transmitted. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Messenger DEPENDENCIES : LanmanWorkstation : NetBIOS : PlugPlay : RpcSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: mnmsrvc Enables an authorized user to access this computer remotely by using NetMeeting over a corporate intranet. If this service is stopped, remote desktop sharing will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\mnmsrvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : NetMeeting Remote Desktop Sharing DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: MSDTC Coordinates transactions that span multiple resource managers, such as databases, message queues, and file systems. If this service is stopped, these transactions will not occur. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\msdtc.exe LOAD_ORDER_GROUP : MS Transactions TAG : 0 DISPLAY_NAME : Distributed Transaction Coordinator DEPENDENCIES : RPCSS : SamSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: MSIServer Installs, repairs and removes software according to instructions contained in .MSI files. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\msiexec.exe /V LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Installer DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: NetDDE Provides network transport and security for Dynamic Data Exchange (DDE) for programs running on the same computer or on different computers. If this service is stopped, DDE transport and security will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe LOAD_ORDER_GROUP : NetDDEGroup TAG : 0 DISPLAY_NAME : Network DDE DEPENDENCIES : NetDDEDSDM SERVICE_START_NAME: LocalSystem SERVICE_NAME: NetDDEdsdm Manages Dynamic Data Exchange (DDE) network shares. If this service is stopped, DDE network shares will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Network DDE DSDM DEPENDENCIES : : EGrLocalSystem : Network DDE DSDM : etwork DDE : ributed Transaction Coordinator : r : ative Service : ion : avbar;%Cd :  SERVICE_START_NAME: LocalSystem SERVICE_NAME: Netlogon Supports pass-through authentication of account logon events for computers in a domain. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe LOAD_ORDER_GROUP : RemoteValidation TAG : 0 DISPLAY_NAME : Net Logon DEPENDENCIES : LanmanWorkstation SERVICE_START_NAME: LocalSystem SERVICE_NAME: Netman Manages objects in the Network and Dial-Up Connections folder, in which you can view both local area network and remote connections. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Network Connections DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Nla Collects and stores network configuration and location information, and notifies applications when this information changes. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Network Location Awareness (NLA) DEPENDENCIES : Tcpip : Afd SERVICE_START_NAME: LocalSystem SERVICE_NAME: NtLmSsp Provides security to remote procedure call (RPC) programs that use transports other than named pipes. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : NT LM Security Support Provider DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: NtmsSvc (null) TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Removable Storage DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: O?’ŽrtñåȲ$Ó (null) TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\ocmsn.log:hhlfn /s LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Workstation NetLogon Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: PlugPlay Enables a computer to recognize and adapt to hardware changes with little or no user input. Stopping or disabling this service will result in system instability. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe LOAD_ORDER_GROUP : PlugPlay TAG : 0 DISPLAY_NAME : Plug and Play DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: PolicyAgent Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : IPSEC Services DEPENDENCIES : RPCSS : Tcpip : IPSec SERVICE_START_NAME: LocalSystem SERVICE_NAME: ProtectedStorage Provides protected storage for sensitive data, such as private keys, to prevent access by unauthorized services, processes, or users. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Protected Storage DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: RasAuto Creates a connection to a remote network whenever a program references a remote DNS or NetBIOS name or address. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Access Auto Connection Manager DEPENDENCIES : RasMan : Tapisrv SERVICE_START_NAME: LocalSystem SERVICE_NAME: RasMan Creates a network connection. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Access Connection Manager DEPENDENCIES : Tapisrv SERVICE_START_NAME: LocalSystem SERVICE_NAME: RDSessMgr Manages and controls Remote Assistance. If this service is stopped, Remote Assistance will be unavailable. Before stopping this service, see the Dependencies tab of the Properties dialog box. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\sessmgr.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Desktop Help Session Manager DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: RemoteAccess Offers routing services to businesses in local area and wide area network environments. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Routing and Remote Access DEPENDENCIES : RpcSS : +NetBIOSGroup SERVICE_START_NAME: LocalSystem SERVICE_NAME: RpcLocator Manages the RPC name service database. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\locator.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Remote Procedure Call (RPC) Locator DEPENDENCIES : LanmanWorkstation SERVICE_START_NAME: NT AUTHORITY\NetworkService SERVICE_NAME: RpcSs Provides the endpoint mapper and other miscellaneous RPC services. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost -k rpcss LOAD_ORDER_GROUP : COM Infrastructure TAG : 0 DISPLAY_NAME : Remote Procedure Call (RPC) DEPENDENCIES : SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 0 seconds FAILURE_ACTIONS : Reboot DELAY: 60000 seconds SERVICE_NAME: RSVP Provides network signaling and local traffic control setup functionality for QoS-aware programs and control applets. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\rsvp.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : QoS RSVP DEPENDENCIES : TcpIp : Afd : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: SamSs Stores security information for local user accounts. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe LOAD_ORDER_GROUP : LocalValidation TAG : 0 DISPLAY_NAME : Security Accounts Manager DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: SCardDrv Enables support for legacy non-plug and play smart-card readers used by this computer. If this service is stopped, this computer will not support legacy reader. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\SCardSvr.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Smart Card Helper DEPENDENCIES : +Smart Card Reader SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: SCardSvr Manages access to smart cards read by this computer. If this service is stopped, this computer will be unable to read smart cards. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\SCardSvr.exe LOAD_ORDER_GROUP : SmartCardGroup TAG : 0 DISPLAY_NAME : Smart Card DEPENDENCIES : PlugPlay SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: Schedule Enables a user to configure and schedule automated tasks on this computer. If this service is stopped, these tasks will not be run at their scheduled times. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : SchedulerGroup TAG : 0 DISPLAY_NAME : Task Scheduler DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: seclogon Enables starting processes under alternate credentials. If this service is stopped, this type of logon access will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Secondary Logon DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: SENS Tracks system events such as Windows logon, network, and power events. Notifies COM+ Event System subscribers of these events. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : Network TAG : 0 DISPLAY_NAME : System Event Notification DEPENDENCIES : EventSystem SERVICE_START_NAME: LocalSystem SERVICE_NAME: SharedAccess Provides network address translation, addressing, name resolution and/or intrusion prevention services for a home or small office network. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Internet Connection Firewall (ICF) / Internet Connection Sharing (ICS) DEPENDENCIES : Netman : NLA : RasMan : ALG SERVICE_START_NAME: LocalSystem SERVICE_NAME: ShellHWDetection (null) TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : ShellSvcGroup TAG : 0 DISPLAY_NAME : Shell Hardware Detection DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: Spooler Loads files to memory for later printing. TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\spoolsv.exe LOAD_ORDER_GROUP : SpoolerGroup TAG : 0 DISPLAY_NAME : Print Spooler DEPENDENCIES : LexBceS : RPCSS SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds : None DELAY: 0 seconds SERVICE_NAME: srservice Performs system restore functions. To stop service, turn off System Restore from the System Restore tab in My Computer->Properties TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : System Restore Service DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: SSDPSRV Enables discovery of UPnP devices on your home network. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : SSDP Discovery Service DEPENDENCIES : SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: stisvc Provides image acquisition services for scanners and cameras. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k imgsvc LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Image Acquisition (WIA) DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: SwPrv Manages software-based volume shadow copies taken by the Volume Shadow Copy service. If this service is stopped, software-based volume shadow copies cannot be managed. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe /Processid:{50BE0B55-1779-44AD-9A7A-4DCF9C8C4D94} LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : MS Software Shadow Copy Provider DEPENDENCIES : rpcss SERVICE_START_NAME: LocalSystem SERVICE_NAME: SysmonLog Collects performance data from local or remote computers based on preconfigured schedule parameters, then writes the data to a log or triggers an alert. If this service is stopped, performance information will not be collected. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\smlogsvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Performance Logs and Alerts DEPENDENCIES : SERVICE_START_NAME: NT Authority\NetworkService SERVICE_NAME: TapiSrv Provides Telephony API (TAPI) support for programs that control telephony devices and IP based voice connections on the local computer and, through the LAN, on servers that are also running the service. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Telephony DEPENDENCIES : PlugPlay : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: TermService Allows multiple users to be connected interactively to a machine as well as the display of desktops and applications to remote computers. The underpinning of Remote Desktop (including RD for Administrators), Fast User Switching, Remote Assistance, and Terminal Server. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Terminal Services DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: Themes Provides user experience theme management. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : UIGroup TAG : 0 DISPLAY_NAME : Themes DEPENDENCIES : SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds : None DELAY: 0 seconds SERVICE_NAME: Tmntsrv (null) TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : "C:\Program Files\Trend Micro\PC-cillin 2000\Tmntsrv.exe" LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Trend NT Realtime Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: TrkWks Maintains links between NTFS files within a computer or across computers in a network domain. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Distributed Link Tracking Client DEPENDENCIES : RpcSs SERVICE_START_NAME: LocalSystem SERVICE_NAME: uploadmgr Manages synchronous and asynchronous file transfers between clients and servers on the network. If this service is stopped, synchronous and asynchronous file transfers between clients and servers on the network will not occur. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Upload Manager DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 100 seconds : Restart DELAY: 100 seconds : None DELAY: 100 seconds SERVICE_NAME: upnphost Provides support to host Universal Plug and Play devices. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Universal Plug and Play Device Host DEPENDENCIES : SSDPSRV SERVICE_START_NAME: NT AUTHORITY\LocalService FAIL_RESET_PERIOD : -1 seconds FAILURE_ACTIONS : Restart DELAY: 0 seconds SERVICE_NAME: UPS Manages an uninterruptible power supply (UPS) connected to the computer. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\ups.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Uninterruptible Power Supply DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: VSS Manages and implements Volume Shadow Copies used for backup and other purposes. If this service is stopped, shadow copies will be unavailable for backup and the backup may fail. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\vssvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Volume Shadow Copy DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: W32Time Maintains date and time synchronization on all clients and servers in the network. If this service is stopped, date and time synchronization will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Time DEPENDENCIES : SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 5 seconds FAILURE_ACTIONS : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds SERVICE_NAME: WebClient Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService LOAD_ORDER_GROUP : NetworkProvider TAG : 0 DISPLAY_NAME : WebClient DEPENDENCIES : MRxDAV SERVICE_START_NAME: NT AUTHORITY\LocalService SERVICE_NAME: winmgmt Provides a common interface and object model to access management information about operating system, devices, applications and services. If this service is stopped, most Windows-based software will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 0 IGNORE BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Windows Management Instrumentation DEPENDENCIES : RPCSS : Eventlog SERVICE_START_NAME: LocalSystem FAIL_RESET_PERIOD : 86400 seconds FAILURE_ACTIONS : Restart DELAY: 60000 seconds : Restart DELAY: 60000 seconds SERVICE_NAME: WMDM PMSP Service (null) TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\MsPMSPSv.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : WMDM PMSP Service DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: WmdmPmSp Retrieves the serial number of any portable music player connected to your computer TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Portable Media Serial Number DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: WmiApSrv Provides performance library information from WMI HiPerf providers. TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 3 DEMAND_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\wbem\wmiapsrv.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : WMI Performance Adapter DEPENDENCIES : RPCSS SERVICE_START_NAME: LocalSystem SERVICE_NAME: wuauserv Enables the download and installation of critical Windows updates. If the service is disabled, the operating system can be manually updated at the Windows Update Web site. TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 4 DISABLED ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Automatic Updates DEPENDENCIES : SERVICE_START_NAME: LocalSystem SERVICE_NAME: WZCSVC Provides automatic configuration for the 802.11 adapters TYPE : 20 WIN32_SHARE_PROCESS START_TYPE : 2 AUTO_START ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs LOAD_ORDER_GROUP : TDI TAG : 0 DISPLAY_NAME : Wireless Zero Configuration DEPENDENCIES : RpcSs : Ndisuio SERVICE_START_NAME: LocalSystem * DLLCompare Log version(1.0.0.125) Files Found that Windows does not See or cannot Access *Not everything listed here means you are infected! ________________________________________________ C:\WINDOWS\SYSTEM32\msvcirt.dll Sat Aug 18 2001 1:00:00a A.S.. 50,688 49.50 K C:\WINDOWS\SYSTEM32\nlmnc.dll Sun Sep 12 2004 9:04:00p A.SH. 56,832 55.50 K C:\WINDOWS\SYSTEM32\winnc32.dll Thu Oct 7 2004 8:30:56a A.SH. 93,184 91.00 K ________________________________________________ 2,344 items found: 2,344 files (3 H/S), 0 directories. Total of file sizes: 425,336,403 bytes 405.63 M Administrator Account = True ——————–End log———————

Thanks for the logs. The second log was inconclusive so I will have to give you another file to run and another log file to post. The first log has given us the name of the other service that was added by the infection and I will give you instructions to remove as soon as I get this information:

Following these steps will produce a file on your Desktop that appears to contain gibberish. Please post it all back here.

1. Please download the attached file to your Desktop.

2. Double-click on Appinit.bat (the file that you downloaded)

3. A file will be created on the desktop named windows.txt

4. Please open Windows.txt, then Edit > Select All then Edit > Copy and paste it into this thread using 'Add Reply'.


Good Luck

For some reason the fourm won't let me paste the log? Any ideas

hmmm have no idea why that is happening can you attach it at the bottom of your post? In the jumbled mess that is in that file is there the name and location of a file? for example: can you pick out C:\Windows\System32\XXX.dll if so can you type the exact name and location of the file here - that is what I am looking for.

I've tried every thing I can think of to get this log into a post. I cant even copy and past it in to another note pad on my desktop? Even after I choose select all and copy all I can get is the first few letters and boxes to paste?regf
that is all I can get it to paste. regf= HomeStead\CheckBox25.bmp and ImageFile = HomeStead\ComboButton.bmp are the only things I can pick out that seem to have a file name it them ?There is one part of the log that has alot of hexed characters in it, all I can make out is windows/..all the rest is hexed. Is there a place I can upload the file to so that you can see it? I'm lost here and very sorry that I'm having so much trouble getting you the info you need.

dgosling Maybe you can get something from this.I was finally able to find my notepad exc (has been gone since this all started) I opened the log in it and was able to post it but it took almost all the boxes out of it. I hope this helps! regf




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 X ˆ ( D ( a b l e d ) ] ; G l o b a l s w h e n t h e c o n t r o l i s d i s a b l e d B o r d e r C o l o r = 2 0 1 1 9 9 1 8 6 F i l l C o l o r = 2 4 5 2 4 4 2 3 4 ; T h e d o w n p o i n t i n g t r i a n g l e b u t t o n [ C o m b o b o x . D r o p D o w n B u t t o n ] B g T y p e = i m a g e f i l e i m a g e l a y o u t = v e r t i c a l S i z i n g T y p e = S t r e t c h I m a g e F i l e = H o m e S t e a d \ C o m b o B u t t o n . b m p S i z i n g M a r g i n s = 3 , 3 , 3 , 3 C o n t e n t M a r g i n s = 0 , 0 , 0 , 0 I m a g e C o u n t = 4 G l y p h T y p e = I m a g e G l y p h G l y p h I m a g e F i l e = H o m e S t e a d \ C o m b o B u t t o n G l y p h . b m p G l y p h T r a n s p a r e n t = t r u e F i l l C o l o r H i n t = 1 6 0 1 7 6 1 3 4 ; A v e r a g e f i l l c o l o r ( d a r k g r e e n ) B o r d e r C o l o r H i n t = 2 5 5 2 5 5 2 5 5 ; E d g e c o l o r ( w h i t e ) ; - - - - - - - - - - - e d i t - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - [ e d i t ] B g T y p e = B o r d e r F i l l B o r d e r S i z e = 1 F i l l C o l o r = 2 5 5 2 5 5 2 5 5 B o r d e r C o l o r = 1 6 4 1 8 5 1 2 7 [ e d i t . e d i t t e x t ( D i s a b l e d ) ] F i l l C o l o r = 2 3 5 2 3 5 2 2 8 T e x t C o l o r = 1 6 1 1 6 1 1 4 6 [ e d i t . e d i t t e x t ( R e a d O n l y ) ] F i l l C o l o r = 2 3 5 2 3 5 2 2 8 T e x t C o l o r = 0 0 0 ; - - - - - - - - - - - l i s t b o x - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - [ L i s t b o x ] B g T y p e = B o r d e r F i l l B o r d e r S i z e = 1 F i l l C o l o r = 2 5 5 2 5 5 2 5 5 B o r d e r C o l o r = 1 6 4 1 8 5 1 2 7 ; - - - - - - - - - S c r o l l b a r - - - - - - - - - - - - - - - - - - - - - - - - - ; T h e b u t t o n s , b o t h h o r i z o n t a l a n d v e r t i c a l i n o n e s t r i p ; S c r o l l b a r A r r o w B u t t o n s B g T y p e = I m a g e F i l e S i z i n g M a r g i n s = 5 , 5 , 5 , 5 C o n t e n t M a r g i n s = 0 , 0 , 3 , 3 S i z i n g T y p e = S t r e t c h I m a g e F i l e = H o m e S t e a d \ S c r o l l A r r o w s . b m p I m a g e C o u n t = 1 6 I m a g e L a y o u t = V e r t i c a l G l y p h T y p e = I m a g e G l y p h G l y p h T r a n s p a r e n t = T r u e F i l l C o l o r H i n t = 1 6 0 1 7 6 1 3 4 ; A v e r a g e f i l l c o l o r ( d a r k g r e e n ) B o r d e r C o l o r H i n t = 2 5 5 2 5 5 2 5 5 ; E d g e c o l o r ( w h i t e ) ; - - - - - t h e t w o s i z e s o f s c r o l l b a r a r r o w g l y p h s - - - - I m a g e S e l e c t T y p e = s i z e ; c h o o s e s r c i m a g e b y D P I o f t a r g e t D C

It appears we are in the home stretch
If you are having any difficulty with Notepad, please go to Merijn's Files and choose 'Windows Files' from the menu on the left hand side of the page. Then choose 'Notepad' from the list and download it to C:\Windows and C:\Windows\System32

Step#1:

Now we need to see if we need to restore some deleted files:

• Please check for the following files using the Windows Search Engine:
• control.exe
  
• rundll32.exe
  
• wmplayer.exe
  
• msconfig.exe
  
• notepad.exe
  
• shell.dll
  
• SDHelper.dll
  
• If any are missing or not working properly then you can download new copies from Merijn's Files and following the instructions at that site to have them where they belong for your OS.
• Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program. This will restore the original deleted Hosts file.
  
• This infection often deletes some system files that need to be replaced. The most frequent one it deletes is shell.dll in Win2K or XP. In XP there are two copies of this file, one is Windows (WINNT) and one in Windows\System32. It does not delete the ones in Windows\System so it does not affect Win9x/ME. If you find it missing please copy the shell.dll from c:\windows\system32\dllcache into both \Windows (WINNT) and Windows\System32 .
  
• The other system file which is most frequently deleted is control.exe. Please check to make sure that you have this file and if not Please check for the existence of this file by going to to Merijn's Files 9i(sdhelper) and examine where the file should be for your operating system. If the file is missing then download the appropriate file and place it in the proper place according to this information. The control.exe is more often deleted in Win9x/ME.
  
• If you have Spybot S&D installed you will also need to replace one file. Go here: Merijn's Files (sdhelper) and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy). Then click Start > Run > regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" and press the OK button

Step#2:

Run an online antivirus scan at:

Trend Micro Online AV

Reboot


Step#3:

1. Scan again with HijackThis

2. POST your log file to see if there is anything left to fix

Hello tommyW

Congratulations! The log is clean! To answer your question about SDHELPER.DLL you don't need to correct the error you will have a backup copy in dllcache that may come in handy later - that is all that you did. The folder dllcache is a Windows Protection folder where windows keeps copies of all main system files to be used in an emergency or when another program changes your Windows System files.


There are a few things you should do now to make sure you are completely clean:

1. Reset and Re-enable your System Restore to remove bad files from the backup that Windows makes as no program is able to clean those files:
1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.


2. Another cleanup that will help is to go to Start>Programs>Acccessories>System Tools> Disk Cleanup and put a check mark beside all the entries in the disk cleanup window that ask you what you want to clean. Clean all hard drives and all files. This will get rid of any malware that is hiding in the temporary folders.

3. Make sure that all Internet Temp files are gone, by checking the folders that the Temporary Internet Files and Temp files are stored in. To do so use Control Panel > Internet Options(or right click the IE icon on the desktop and choose Properties). Click Delete Files on the General Tab - place a check in the Delete all offline content box, then 'Clear History' and then press OK

4. Empty your Recycle Bin

5. I think you may benefit from reading the article "How Did I Get Infected In The First Place" linked at the bottom of this post, for information on how to secure your PC from spyware/adware/malware.There are several small free programs mentioned there that help with securing your PC against this type of problem.


Good Luck!