Help Needed With Trojan

Greetings and welcome to TomCoyote.org!

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Scan".
Then "check" the box to the left of these item(s):

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O3 - Toolbar: (no name) - {82599E0A-8C81-11d7-9F97-0050FC5441CB} - (no file)

O4 - HKLM\..\Run: [Windows SyncroAd] C:\Program Files\Windows SyncroAd\SyncroAd.exe

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php…29a160a837f04a1

Then click "Fix checked".

Reboot in "safe" mode.

Find and delete:

c:\program files\windows syncroad <— FOLDER

Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).

Reboot in normal mode and "copy/paste" a new log file into this thread.

One of the entries has returned…. <_<

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This!
Click "Scan".
Then "check" the box to the left of these item(s):

O4 - HKLM\..\Run: [Windows SyncroAd] C:\Program Files\Windows SyncroAd\SyncroAd.exe

Then click "Fix checked".

Reboot in "safe" mode.

Find and delete:

c:\program files\windows syncroad <— FOLDER

Some malware files may be "hidden".
Be sure to show hidden files when looking for these file(s) and/or folder(s).

Reboot in normal mode and "copy/paste" a new log file into this thread.

The log looks good now.

Sometimes this entry in your first log:

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,(Default) = about:blank

Can be caused by a "hidden" file that will make it return after a few reboots.

To check for that hidden file, please do this:

Download this zip.

PV.ZIP

Please unzip it to the desktop. It will not work if you run it from inside the zip.

After unzipped go to the desktop. Open the pv folder. Double click on the runme.bat

A dos window will open. Please select option 1 for explorer dll's by typing 1 and then pressing enter.

Notepad will open with a log in it. Please copy and paste the log into this post. 

Module information for 'Explorer.EXE' MODULE BASE SIZE PATH Explorer.EXE 1000000 1044480 C:\WINDOWS\Explorer.EXE 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Windows Explorer ntdll.dll 7c900000 720896 C:\WINDOWS\system32\ntdll.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) NT Layer DLL kernel32.dll 7c800000 999424 C:\WINDOWS\system32\kernel32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT BASE API Client DLL msvcrt.dll 77c10000 360448 C:\WINDOWS\system32\msvcrt.dll 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT CRT DLL ADVAPI32.dll 77dd0000 634880 C:\WINDOWS\system32\ADVAPI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Advanced Windows 32 Base API RPCRT4.dll 77e70000 593920 C:\WINDOWS\system32\RPCRT4.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Remote Procedure Call Runtime GDI32.dll 77f10000 286720 C:\WINDOWS\system32\GDI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) GDI Client DLL USER32.dll 77d40000 589824 C:\WINDOWS\system32\USER32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows XP USER API Client DLL SHLWAPI.dll 77f60000 483328 C:\WINDOWS\system32\SHLWAPI.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Shell Light-weight Utility Library SHELL32.dll 7c9c0000 8470528 C:\WINDOWS\system32\SHELL32.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Windows Shell Common Dll ole32.dll 774e0000 1294336 C:\WINDOWS\system32\ole32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft OLE for Windows OLEAUT32.dll 77120000 573440 C:\WINDOWS\system32\OLEAUT32.dll 5.1.2600.2180 BROWSEUI.dll 75f80000 1032192 C:\WINDOWS\system32\BROWSEUI.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Shell Browser UI Library SHDOCVW.dll 77760000 1490944 C:\WINDOWS\system32\SHDOCVW.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Shell Doc Object and Control Library CRYPT32.dll 77a80000 606208 C:\WINDOWS\system32\CRYPT32.dll 5.131.2600.2180 (xpsp_sp2_rtm.040803-2158) Crypto API32 MSASN1.dll 77b20000 73728 C:\WINDOWS\system32\MSASN1.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) ASN.1 Runtime APIs CRYPTUI.dll 754d0000 524288 C:\WINDOWS\system32\CRYPTUI.dll 5.131.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Trust UI Provider WINTRUST.dll 76c30000 188416 C:\WINDOWS\system32\WINTRUST.dll 5.131.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Trust Verification APIs IMAGEHLP.dll 76c90000 163840 C:\WINDOWS\system32\IMAGEHLP.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT Image Helper NETAPI32.dll 5b860000 344064 C:\WINDOWS\system32\NETAPI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Net Win32 API DLL WININET.dll 771b0000 679936 C:\WINDOWS\system32\WININET.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Internet Extensions for Win32 WLDAP32.dll 76f60000 180224 C:\WINDOWS\system32\WLDAP32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Win32 LDAP API DLL VERSION.dll 77c00000 32768 C:\WINDOWS\system32\VERSION.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Version Checking and File Installation Libraries UxTheme.dll 5ad70000 229376 C:\WINDOWS\system32\UxTheme.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Microsoft UxTheme Library ShimEng.dll 5cb70000 155648 C:\WINDOWS\system32\ShimEng.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Shim Engine DLL AcGenral.DLL 6f880000 1875968 C:\WINDOWS\AppPatch\AcGenral.DLL 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Compatibility DLL WINMM.dll 76b40000 184320 C:\WINDOWS\system32\WINMM.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) MCI API DLL MSACM32.dll 77be0000 86016 C:\WINDOWS\system32\MSACM32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft ACM Audio Filter USERENV.dll 769c0000 733184 C:\WINDOWS\system32\USERENV.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Userenv comctl32.dll 773d0000 1056768 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll 6.0 (xpsp_sp2_rtm.040803-2158) User Experience Controls Library comctl32.dll 5d090000 618496 C:\WINDOWS\system32\comctl32.dll 5.82 (xpsp_sp2_rtm.040803-2158) Common Controls Library appHelp.dll 77b40000 139264 C:\WINDOWS\system32\appHelp.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Application Compatibility Client Library CLBCATQ.DLL 76fd0000 520192 C:\WINDOWS\system32\CLBCATQ.DLL 2001.12.4414.258 COMRes.dll 77050000 806912 C:\WINDOWS\system32\COMRes.dll 2001.12.4414.258 cscui.dll 77a20000 344064 C:\WINDOWS\System32\cscui.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Client Side Caching UI CSCDLL.dll 76600000 118784 C:\WINDOWS\System32\CSCDLL.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Offline Network Agent themeui.dll 5ba60000 462848 C:\WINDOWS\System32\themeui.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Windows Theme API Secur32.dll 77fe0000 69632 C:\WINDOWS\System32\Secur32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Security Support Provider Interface MSIMG32.dll 76380000 20480 C:\WINDOWS\System32\MSIMG32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) GDIEXT Client DLL xpsp2res.dll 20000000 2904064 C:\WINDOWS\system32\xpsp2res.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Service Pack 2 Messages ACTXPRXY.DLL 71d40000 114688 C:\WINDOWS\system32\ACTXPRXY.DLL 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) ActiveX Interface Marshaling Library ntshrui.dll 76990000 151552 C:\WINDOWS\system32\ntshrui.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Shell extensions for sharing ATL.DLL 76b20000 69632 C:\WINDOWS\system32\ATL.DLL 3.05.2284 ATL Module for Windows XP (Unicode) SETUPAPI.dll 77920000 995328 C:\WINDOWS\system32\SETUPAPI.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Setup API LINKINFO.dll 76980000 32768 C:\WINDOWS\system32\LINKINFO.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Volume Tracking NETSHELL.dll 76400000 1728512 C:\WINDOWS\system32\NETSHELL.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Network Connections Shell rtutils.dll 76e80000 57344 C:\WINDOWS\system32\rtutils.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Routing Utilities credui.dll 76c00000 188416 C:\WINDOWS\system32\credui.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Credential Manager User Interface WS2_32.dll 71ab0000 94208 C:\WINDOWS\system32\WS2_32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Socket 2.0 32-Bit DLL WS2HELP.dll 71aa0000 32768 C:\WINDOWS\system32\WS2HELP.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Socket 2.0 Helper for Windows NT iphlpapi.dll 76d60000 102400 C:\WINDOWS\system32\iphlpapi.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) IP Helper API urlmon.dll 77260000 638976 C:\WINDOWS\system32\urlmon.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) OLE32 Extensions for Win32 stobject.dll 76280000 135168 C:\WINDOWS\System32\stobject.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Systray shell service object BatMeter.dll 74af0000 40960 C:\WINDOWS\System32\BatMeter.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Battery Meter Helper DLL POWRPROF.dll 74ad0000 32768 C:\WINDOWS\System32\POWRPROF.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Power Profile Helper DLL WTSAPI32.dll 76f50000 32768 C:\WINDOWS\System32\WTSAPI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Terminal Server SDK APIs WINSTA.dll 76360000 65536 C:\WINDOWS\System32\WINSTA.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Winstation Library wdmaud.drv 72d20000 36864 C:\WINDOWS\system32\wdmaud.drv 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) WDM Audio driver mapper msacm32.drv 72d10000 32768 C:\WINDOWS\system32\msacm32.drv 5.1.2600.0 (xpclient.010817-1148) Microsoft Sound Mapper midimap.dll 77bd0000 28672 C:\WINDOWS\system32\midimap.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft MIDI Mapper MsgPlusH.dll 1690000 1277952 C:\Program Files\Messenger Plus! 3\MsgPlusH.dll 3, 01, 0, 94 Hook DLL comdlg32.dll 763b0000 299008 C:\WINDOWS\system32\comdlg32.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Common Dialogs DLL msi.dll 7d1e0000 2826240 C:\WINDOWS\system32\msi.dll 3.0.3790.2180 Windows Installer MPR.dll 71b20000 73728 C:\WINDOWS\system32\MPR.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Multiple Provider Router DLL webcheck.dll 74b30000 286720 C:\WINDOWS\System32\webcheck.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Web Site Monitor WSOCK32.dll 71ad0000 36864 C:\WINDOWS\System32\WSOCK32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Socket 32-Bit DLL drprov.dll 75f60000 28672 C:\WINDOWS\System32\drprov.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Terminal Server Network Provider ntlanman.dll 71c10000 57344 C:\WINDOWS\System32\ntlanman.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft® Lan Manager NETUI0.dll 71cd0000 94208 C:\WINDOWS\System32\NETUI0.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) NT LM UI Common Code - GUI Classes NETUI1.dll 71c90000 262144 C:\WINDOWS\System32\NETUI1.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) NT LM UI Common Code - Networking classes NETRAP.dll 71c80000 28672 C:\WINDOWS\System32\NETRAP.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Net Remote Admin Protocol DLL SAMLIB.dll 71bf0000 77824 C:\WINDOWS\System32\SAMLIB.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) SAM Library DLL davclnt.dll 75f70000 36864 C:\WINDOWS\System32\davclnt.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Web DAV Client DLL rsaenh.dll ffd0000 163840 C:\WINDOWS\system32\rsaenh.dll 5.1.2600.2161 (xpsp.040706-1629) Microsoft Enhanced Cryptographic Provider SXS.DLL 75e90000 720896 C:\WINDOWS\system32\SXS.DLL 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Fusion 2.5 shdoclc.dll 1980000 557056 C:\WINDOWS\system32\shdoclc.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Shell Doc Object and Control Library browselc.dll 13c0000 73728 C:\WINDOWS\system32\browselc.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Shell Browser UI Library AcroIEHelper.ocx 10000000 32768 C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx 1, 0, 0, 1 AcroIEHelper Module SDHelper.dll 2130000 765952 C:\Program Files\Spybot - Search & Destroy\SDHelper.dll 1, 3, 0, 12 Bad download blocker olepro32.dll 5edd0000 94208 C:\WINDOWS\system32\olepro32.dll 5.1.2600.2180 DUSER.dll 6c1b0000 315392 C:\WINDOWS\system32\DUSER.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows DirectUser Engine shimgvw.dll 5cb00000 450560 C:\WINDOWS\system32\shimgvw.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Windows Picture and Fax Viewer gdiplus.dll 4ec50000 1716224 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.2600.2180_x-ww_522f9f82\gdiplus.dll 5.1.3102.2180 (xpsp_sp2_rtm.040803-2158) Microsoft GDI+ MSISIP.DLL 605f0000 57344 C:\WINDOWS\system32\MSISIP.DLL 3.0.3790.2180 MSI Signature SIP Provider wshext.dll 74ea0000 65536 C:\WINDOWS\System32\wshext.dll 5.6.0.8820 Microsoft ® Shell Extension for Windows Script Host MFC42.DLL 73dd0000 1040384 C:\WINDOWS\system32\MFC42.DLL 6.02.4131.0 MFCDLL Shared Library - Retail Version

Good news!!!

The hidden file is NOT on your system!!!

You're good to go!!

GOD bless!!

M68

Items you may wish to consider to harden your defenses against future infections:

Read "How did I get infected in the first place?" here:

http://boards.cexx.org/viewtopic.php?t=957

Download IE-Spyad here:

https://netfiles.uiuc.edu/ehowes/www/resource.htm

IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Check your browser settings here:

http://browsercheck.qualys.com/index.php

A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.

Follow safe Internet practices:

1. Keep your virus definitions up to date, and scan your system regularly.

2. Don't open email, or download attachments from unrecognized email addresses.

3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.

4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.

5. Keep your Windows and IE current with all the latest patches and updates.

Thank you very much!

This topic is now closed.

We here at TomCoyote.org are pleased we could assist with your malware removal.

We hope you will return should you have more problems in the future, and also that you would refer your friends, relatives, and associates here for malware removal assistance as well.

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