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Spyware / Malware / Virus Removal

Helpctr.exe Virus Problem

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Hello.
My PC is plagued with "helpctr.exe virus", if it is called such.

Symptoms:

- When I try to use any software program, the respective help program would load on its own again and again. For example, as soon as I click on the address bar in IE, the IE help would pop open, close it, type a few letters, pops again. Same with any other program I try to use, e.g. Task Manager, WinZip, Ad-aware, Norton, etc. anything I get my hands on.

- Numerous helpctr.exe and suspicious helpHost.exe, helpSvc.exe processes taking up 100% of CPU.

- Error message showing over and over agin, saying something like, "helpctr.exe - Cannot initialize application(0x0000142)…"(Please bear with me as I am translating this error message back to English - my PC runs Japanese XP.)

I scanned my PC with Spybot, Ad-aware(corrected a few registries) and Norton(no virus found) - did not solve the problem. I also installed the Microsoft security update MS04-015 (http://www.microsoft.com/technet/security/bulletin/ms04-015.mspx). I even reinstalled Windows XP with the recovery disk that came with my PC, but, no luck.

I am including a HijackThis log. Would you please take a look at it and advise me what to do next?
Thank you so very much!!

Bridget



Logfile of HijackThis v1.98.2
Scan saved at 13:42:41, on 2004/09/25
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\LTSMMSG.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\LifeStylePanelUtility\TLSP21.exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Drag'n Drop CD+DVD\BinFiles\DragDrop.exe
C:\Program Files\Toshiba\SmoothView\SmooSee.exe
C:\WINDOWS\System32\TDispVol.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\conime.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\System32\taskmgr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
C:\Documents and Settings\Bridget\Local Settings\Temp\hijackthis.zip の一時ディレクトリ 1\HijackThis.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpHost.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\winhlp32.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ラジオ(&R) - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: The翻訳インターネット - {0A50AAD3-7B56-4480-99E6-D76DF37408A1} - C:\Program Files\TTI_V7_LE\def_bar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TLSPUtil] TLSPUtil.exe
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Drag'n Drop CD+DVD] C:\Program Files\Drag'n Drop CD+DVD\BinFiles\DragDrop.exe /StartUp
O4 - HKLM\..\Run: [SmooSee] C:\Program Files\Toshiba\SmoothView\SmooSee.exe
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: The翻訳_ページ翻訳 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O8 - Extra context menu item: The翻訳_範囲指定翻訳 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O8 - Extra context menu item: The翻訳_翻訳設定 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O8 - Extra context menu item: The翻訳_辞書参照 - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: ページ翻訳 - {D1A62E01-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O9 - Extra 'Tools' menuitem: The翻訳_ページ翻訳 - {D1A62E01-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O9 - Extra button: (no name) - {D1A62E07-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra 'Tools' menuitem: The翻訳_辞書参照 - {D1A62E07-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: (no name) - {D1A62E08-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O9 - Extra 'Tools' menuitem: The翻訳_範囲指定翻訳 - {D1A62E08-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O9 - Extra button: (no name) - {D1A62E0A-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O9 - Extra 'Tools' menuitem: The翻訳_翻訳設定 - {D1A62E0A-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O9 - Extra button: 辞書バー - {D1A62E0C-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\IeTbandTate.dll
O9 - Extra button: 翻訳バー - {D1A62E0E-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\IeTbandYoko.dll
O14 - IERESET.INF: START_PAGE_URL=http://dynabook.com/assistpc/index_j.htm
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1096067552599
O18 - Protocol: about - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: cdl - {3DD53D40-7B8B-11D0-B013-00AA0059CE02} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol: dvd - {12D51199-0DB5-46FE-A120-47A3D7D937CC} - C:\WINDOWS\System32\msvidctl.dll
O18 - Protocol hijack: file - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol hijack: ftp - {79EAC9E3-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol: gopher - {79EAC9E4-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol hijack: http - {79EAC9E2-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol: https - {79EAC9E5-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol hijack: its - {9D148291-B9C8-11D0-A4CC-0000F80149F6}
O18 - Protocol: javascript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: local - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol: mailto - {3050F3DA-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: mhtml - {05300401-BCBC-11D0-85E3-00C04FD85AB4} - %SystemRoot%\System32\inetcomm.dll (file missing)
O18 - Protocol hijack: mk - {79EAC9E6-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol: ms-its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\WINDOWS\System32\itss.dll
O18 - Protocol: msdaipp - (no CLSID) - (no file)
O18 - Protocol hijack: res - {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B}
O18 - Protocol: sysimage - {76E67A63-06E9-11D2-A840-006008059382} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol hijack: tv - {CBD30858-AF45-11D2-B6D6-00C04FBBDE6E}
O18 - Protocol: vbscript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: vnd.ms.radio - {3DA2AA3B-3D96-11D2-9BD2-204C4F4F5020} - C:\WINDOWS\System32\msdxm.ocx
O18 - Protocol hijack: wia - {13F3EA8B-91D7-4F0A-AD76-D2853AC8BECE}


Note that items starting 03, 08 and 09 in the log contains some Japanese characters. They are of a translation/dictionary software program that came installed with my PC.
Please run two of the Virus scans. Make sure autoclean is enabled on the scans
http://www.pandasoftware.com/activescan/co…n_principal.htm
http://housecall.trendmicro.com/housecall/start_corp.asp
http://www3.ca.com/virusinfo/virusscan.aspx
http://www.ravantivirus.com/scan/
http://security.symantec.com/default.asp

And one anti-trogan scan
http://www.anti-trojan.net/en/onlinecheck.aspx
http://www.windowsecurity.com/trojanscan/

Then post another log
If you run it out of a compressed file like a zip file,
instead of running it from a directory the backups will not be made.

Please unzip Hijack this by a right click on the zipped folder click extract all here.
Then delete the folder with the zipper on it.
Hi little eagle,

Thank you so much for your reply!

I ran 4 of the anti-virus programs(except Symantec), 1 TrojanScan, but no infections were found…..In the TrojanScan results though, it says "Unable to scan C:\System Volume Information Access Denied".

Here is the new Hijack This log. (Took me really long to scan as my PC drags…)

Please help!! Thank you!!!!!!!

Bridget




Logfile of HijackThis v1.98.2
Scan saved at 12:19:53, on 2004/09/26
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\LTSMMSG.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\LifeStylePanelUtility\TLSP21.exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Drag'n Drop CD+DVD\BinFiles\DragDrop.exe
C:\Program Files\Toshiba\SmoothView\SmooSee.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\TDispVol.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\System32\conime.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\HJT\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\notepad.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe
C:\WINDOWS\PCHealth\HelpCtr\Binaries\helpctr.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ラジオ(&R) - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: The翻訳インターネット - {0A50AAD3-7B56-4480-99E6-D76DF37408A1} - C:\Program Files\TTI_V7_LE\def_bar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TLSPUtil] TLSPUtil.exe
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Drag'n Drop CD+DVD] C:\Program Files\Drag'n Drop CD+DVD\BinFiles\DragDrop.exe /StartUp
O4 - HKLM\..\Run: [SmooSee] C:\Program Files\Toshiba\SmoothView\SmooSee.exe
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: The翻訳_ページ翻訳 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O8 - Extra context menu item: The翻訳_範囲指定翻訳 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O8 - Extra context menu item: The翻訳_翻訳設定 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O8 - Extra context menu item: The翻訳_辞書参照 - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: ページ翻訳 - {D1A62E01-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O9 - Extra 'Tools' menuitem: The翻訳_ページ翻訳 - {D1A62E01-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O9 - Extra button: (no name) - {D1A62E07-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra 'Tools' menuitem: The翻訳_辞書参照 - {D1A62E07-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: (no name) - {D1A62E08-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O9 - Extra 'Tools' menuitem: The翻訳_範囲指定翻訳 - {D1A62E08-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O9 - Extra button: (no name) - {D1A62E0A-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O9 - Extra 'Tools' menuitem: The翻訳_翻訳設定 - {D1A62E0A-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O9 - Extra button: 辞書バー - {D1A62E0C-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\IeTbandTate.dll
O9 - Extra button: 翻訳バー - {D1A62E0E-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\IeTbandYoko.dll
O14 - IERESET.INF: START_PAGE_URL=http://dynabook.com/assistpc/index_j.htm
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1096067552599
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (ウイルスバスター On-Line Scan) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O18 - Protocol: about - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: cdl - {3DD53D40-7B8B-11D0-B013-00AA0059CE02} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol: dvd - {12D51199-0DB5-46FE-A120-47A3D7D937CC} - C:\WINDOWS\System32\msvidctl.dll
O18 - Protocol hijack: file - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol hijack: ftp - {79EAC9E3-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol: gopher - {79EAC9E4-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol hijack: http - {79EAC9E2-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol: https - {79EAC9E5-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol hijack: its - {9D148291-B9C8-11D0-A4CC-0000F80149F6}
O18 - Protocol: javascript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: local - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\WINDOWS\System32\urlmon.dll
O18 - Protocol: mailto - {3050F3DA-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: mhtml - {05300401-BCBC-11D0-85E3-00C04FD85AB4} - %SystemRoot%\System32\inetcomm.dll (file missing)
O18 - Protocol hijack: mk - {79EAC9E6-BAF9-11CE-8C82-00AA004BA90B}
O18 - Protocol: ms-its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\WINDOWS\System32\itss.dll
O18 - Protocol: msdaipp - (no CLSID) - (no file)
O18 - Protocol hijack: res - {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B}
O18 - Protocol: sysimage - {76E67A63-06E9-11D2-A840-006008059382} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol hijack: tv - {CBD30858-AF45-11D2-B6D6-00C04FBBDE6E}
O18 - Protocol: vbscript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - %SystemRoot%\System32\mshtml.dll (file missing)
O18 - Protocol: vnd.ms.radio - {3DA2AA3B-3D96-11D2-9BD2-204C4F4F5020} - C:\WINDOWS\System32\msdxm.ocx
O18 - Protocol hijack: wia - {13F3EA8B-91D7-4F0A-AD76-D2853AC8BECE}
For the following program, I want to make sure it's one that you want . Right click on it and go to Properties. Then go to the Version tab to see what company name it's from: C:\Program Files\TTI_V7_LE
Hi little eagle, This is a dictionary/translation program in Japanese that came installed with my PC, which I've never really used. The company name is "kankyo MFC application". Many thanks!!! Bridget
Hi little eagle,
I ran the program but it said my computer is completely clean. :blink:
(IE help is popping up as I am typing…)
Here is the new log.
Thanks!!!

Bridget

Logfile of HijackThis v1.98.2
Scan saved at 1:54:39, on 2004/09/27
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\LTSMMSG.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\Drag'n Drop CD+DVD\BinFiles\DragDrop.exe
C:\Program Files\Toshiba\SmoothView\SmooSee.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\TOSHIBA\LifeStylePanelUtility\TLSP21.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\System32\conime.exe
C:\WINDOWS\System32\TDispVol.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: ラジオ(&R) - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: The翻訳インターネット - {0A50AAD3-7B56-4480-99E6-D76DF37408A1} - C:\Program Files\TTI_V7_LE\def_bar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TLSPUtil] TLSPUtil.exe
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Drag'n Drop CD+DVD] C:\Program Files\Drag'n Drop CD+DVD\BinFiles\DragDrop.exe /StartUp
O4 - HKLM\..\Run: [SmooSee] C:\Program Files\Toshiba\SmoothView\SmooSee.exe
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: The翻訳_ページ翻訳 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O8 - Extra context menu item: The翻訳_範囲指定翻訳 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O8 - Extra context menu item: The翻訳_翻訳設定 - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O8 - Extra context menu item: The翻訳_辞書参照 - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: ページ翻訳 - {D1A62E01-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O9 - Extra 'Tools' menuitem: The翻訳_ページ翻訳 - {D1A62E01-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_pagetran.htm
O9 - Extra button: (no name) - {D1A62E07-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra 'Tools' menuitem: The翻訳_辞書参照 - {D1A62E07-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: (no name) - {D1A62E08-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O9 - Extra 'Tools' menuitem: The翻訳_範囲指定翻訳 - {D1A62E08-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_seltran.htm
O9 - Extra button: (no name) - {D1A62E0A-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O9 - Extra 'Tools' menuitem: The翻訳_翻訳設定 - {D1A62E0A-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\addins\Ie\afi_setdlg.htm
O9 - Extra button: 辞書バー - {D1A62E0C-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\IeTbandTate.dll
O9 - Extra button: 翻訳バー - {D1A62E0E-C347-4344-A362-9BCE5FA7E31D} - C:\Program Files\TTI_V7_LE\IeTbandYoko.dll
O14 - IERESET.INF: START_PAGE_URL=http://dynabook.com/assistpc/index_j.htm
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1096067552599
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (ウイルスバスター On-Line Scan) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
Looks clean reboot and post another log later.

See if anything shows up.


Please read through the ideas and free software listed below that will help to keep your computer clean.
Some of these you may already have installed or may have done already.

Install a firewall.ZoneAlarm FREE

Ensure that an Antivirus is updated weekly and running. AVG antivirus from Grisoft is a very good FREE antivirus program.

Make sure you have the latest critical updates from windows update.

SpywareBlaster will prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.

IE-SPYAD puts over 4000 known 'bad' sites into your IE restricted zone so that they cannot install malware on your PC.

Google toolbar has a very good built in popup blocker with a nice search bar. To provide privacy, select disable advanced features when installing.

Check your system for latest virus definitions with an online virus scan every week or two.
TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan

Check your system for latest trojan definitions with an Online trojan scan also every week or two.

And also see this link for additional security information.
So how did I get infected in the first place?

Please consider using Firefox
http://texturizer.net/firefox/index.html

Please read this http://www.spywareinfo.com/articles/hijacked/prevent.php
If you need this topic reopened, please request this by sending an email to us at the following link
(Click for address)
Include your post user name and detail why you need it reopened with a valid link to your post.
Any bad links or emails that are not from the original poster will be deleted without response.
Any emails without the subject "Reopen" will be deleted without being looked at.

If this is not your thread please start a New Topic.


To help keep you clean follow the recommendations in Tony's article here:
So how did I get infected in the first place?

Ask AI

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