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Spyware / Malware / Virus Removal

Help Needed Plz

4 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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I've been having problems for a while, when i could eventually scan i had trojans and backdoors - winreg, r bot.ez, r bot ic, r bot, trojan host b and virtool hidden run b - could you help rid me of these?

Logfile of HijackThis v1.98.2
Scan saved at 22:41:27, on 19/09/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
E:\mess.plus\MsgPlus.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\BullGuard\bgnewsag.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\MESSEN~1\msmsgs.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
D:\INCRED~1\bin\IMAPP.EXE
C:\Program Files\Common Files\BullGuard\BullGuard Communicator\xcommsvr.exe
C:\Program Files\Common Files\BullGuard\BullGuard Scan Server\bdss.exe
C:\WINDOWS\System32\system32,1.exe
C:\Program Files\BullGuard\bdmcon.exe
C:\Program Files\BullGuard\vsserv.exe
C:\Program Files\Internet Explorer\iexplore.exe
E:\no1\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virgin.net/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Download\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MessengerPlus3] "E:\mess.plus\MsgPlus.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Update] msconfg.exe
O4 - HKLM\..\Run: [$WindowsRegKey%update] IEXPLORE.EXE
O4 - HKLM\..\Run: [system32] system32,1.exe
O4 - HKLM\..\Run: [BDMCon] C:\Program Files\BullGuard\\bdmcon.exe
O4 - HKLM\..\Run: [BGNewsAgent] C:\Program Files\BullGuard\bgnewsag.exe
O4 - HKLM\..\RunServices: [Microsoft Update] msconfg.exe
O4 - HKLM\..\RunServices: [$WindowsRegKey%update] IEXPLORE.EXE
O4 - HKLM\..\RunServices: [system32] system32,1.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [IncrediMail] D:\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [MSMSGS] "C:\PROGRA~1\MESSEN~1\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Update] msconfg.exe
O4 - HKCU\..\Run: [$WindowsRegKey%update] IEXPLORE.EXE
O4 - HKCU\..\Run: [system32] system32,1.exe
O4 - Global Startup: Microsoft Office.lnk = D:\msoffice\Office10\OSA.EXE
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - D:\INCRED~1\bin\resources\WebMenuImg.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS…er.cab30149.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1095607113729
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab28578.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D77F086-E1DF-42DE-87A7-5C98591A163E}: NameServer = 212.74.114.129 212.74.114.193
O18 - Protocol hijack: mhtml -


thank you
Critical updates are up to date. Run House Call three times and deleted the things it found. I tried running the Trojan Scan - but IE sent up the "IE has to close" thing each time i tried.
Logfile of HijackThis v1.98.2
Scan saved at 08:24:30, on 20/09/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\BullGuard\BullGuard Communicator\xcommsvr.exe
C:\Program Files\Common Files\BullGuard\BullGuard Scan Server\bdss.exe
C:\WINDOWS\Explorer.EXE
E:\mess.plus\MsgPlus.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\system32,1.exe
C:\Program Files\BullGuard\bgnewsag.exe
C:\WINDOWS\System32\kpbjraa.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
D:\INCRED~1\bin\IMAPP.EXE
C:\Program Files\Internet Explorer\iexplore.exe
E:\no1\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://groups.msn.com/qte
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Download\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MessengerPlus3] "E:\mess.plus\MsgPlus.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Update] msconfg.exe
O4 - HKLM\..\Run: [system32] system32,1.exe
O4 - HKLM\..\Run: [BDMCon] C:\Program Files\BullGuard\\bdmcon.exe
O4 - HKLM\..\Run: [BGNewsAgent] C:\Program Files\BullGuard\bgnewsag.exe
O4 - HKLM\..\Run: [Microsoft Update Machine] kpbjraa.exe
O4 - HKLM\..\RunServices: [Microsoft Update] msconfg.exe
O4 - HKLM\..\RunServices: [system32] system32,1.exe
O4 - HKLM\..\RunServices: [Microsoft Update Machine] kpbjraa.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [IncrediMail] D:\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [SpyKiller] E:\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [MessengerPlus3] "E:\mess.plus\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Microsoft Update] msconfg.exe
O4 - HKCU\..\Run: [system32] system32,1.exe
O4 - HKCU\..\Run: [Zone Alarm] vsmon.exe
O4 - HKCU\..\Run: [Microsoft Update Machine] kpbjraa.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = D:\msoffice\Office10\OSA.EXE
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O8 - Extra context menu item: Download All by FlashGet - D:\Documents\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - D:\Documents\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\msoffice\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O15 - Trusted Zone: http://register-tesco.qa.business.ntl.com
O15 - Trusted Zone: http://memberservices.tesco.net
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS…er.cab30149.cab
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsecurity.com/trojanscan/TDECntrl.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1095607113729
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab28578.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D77F086-E1DF-42DE-87A7-5C98591A163E}: NameServer = 212.74.114.129 212.74.114.193
O18 - Protocol hijack: mhtml -
E:\no1\HijackThis.exe
Your copy of HijackThis needs to be in a folder of it's own. When HJT fixes anything, it makes backups of the original files in the folder it is in. Those backups would be VITAL to restoring your system if something went wrong in the FIX process!
1. Please go to you're 'My Documents' folder, right-click and select 'New > Folder' then name the folder 'HJT'.
2. Copy and paste HijackThis.exe to the new folder.


I must repeat what I said about the updates, at the very least you need SP1 and all critical updates that came after it until the release of SP2. Go to http://v5.windowsupdate.microsoft.com/v5co…t.aspx?ln=en-us to download these. Or if you are on dial up then you can order a free SP2 disk from Microsoft here http://www.microsoft.com/windowsxp/downloa…us/default.mspx

SpyKiller false positives work as goad to purchase; this application is bundled in MaxNetShield (same company) as spyware protection
spy-killer.com
maxionsoftware.com
Please go to add and remove programs and remove,
SpyKiller

Close all Browser and Program Windows and have HijackThis fix the following by checking the box beside each and then clicking on Fix checked.

R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [Microsoft Update] msconfg.exe
O4 - HKLM\..\Run: [system32] system32,1.exe
O4 - HKLM\..\RunServices: [Microsoft Update] msconfg.exe
O4 - HKLM\..\RunServices: [system32] system32,1.exe
O4 - HKCU\..\Run: [SpyKiller] E:\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [Microsoft Update] msconfg.exe
O4 - HKCU\..\Run: [system32] system32,1.exe
O4 - HKLM\..\Run: [Microsoft Update Machine] kpbjraa.exe
O4 - HKLM\..\RunServices: [Microsoft Update Machine] kpbjraa.exe
O4 - HKCU\..\Run: [Microsoft Update Machine] kpbjraa.exe

Reboot afterwards in SAFE MODE. If you don't know how click here
Delete the following files and folder listed

C:\WINDOWS\System32\system32,1.exe
C:\WINDOWS\System32\kpbjraa.exe
C:\WINDOWS\System32\msconfg.exe
E:\SpyKiller\spykiller.exe

Some of these files and folders might have the hidden atribute
How to show hidden files and folders in Windows Instructions here

Reboot and Rescan with HJT and post a new log here.
Also please describe how your computer behaves at the moment.
OK done as you asked. I have ordered a copy of the disc - thank you for the addy.
Pc is staying online without rebooting itself at the moment. It seems faster than it has been lately.




Logfile of HijackThis v1.98.2
Scan saved at 18:25:04, on 20/09/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\BullGuard\BullGuard Communicator\xcommsvr.exe
C:\Program Files\Common Files\BullGuard\BullGuard Scan Server\bdss.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\BullGuard\vsserv.exe
E:\mess.plus\MsgPlus.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\BullGuard\bdmcon.exe
C:\Program Files\BullGuard\bgnewsag.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
D:\INCRED~1\bin\IMAPP.EXE
C:\Program Files\Internet Explorer\iexplore.exe
D:\Documents\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://groups.msn.com/qte
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Download\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [MessengerPlus3] "E:\mess.plus\MsgPlus.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BDMCon] C:\Program Files\BullGuard\\bdmcon.exe
O4 - HKLM\..\Run: [BGNewsAgent] C:\Program Files\BullGuard\bgnewsag.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [IncrediMail] D:\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [MessengerPlus3] "E:\mess.plus\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [Zone Alarm] vsmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: Microsoft Office.lnk = D:\msoffice\Office10\OSA.EXE
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM F@st 800-840\dslmon.exe
O8 - Extra context menu item: Download All by FlashGet - D:\Documents\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - D:\Documents\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\msoffice\Office10\EXCEL.EXE/3000
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
O15 - Trusted Zone: http://register-tesco.qa.business.ntl.com
O15 - Trusted Zone: http://memberservices.tesco.net
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab28578.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS…er.cab30149.cab
O16 - DPF: {2A32B14F-4D29-4EA3-AC54-E9B19F436CE7} (Scanner Class) - http://www.windowsecurity.com/trojanscan/TDECntrl.CAB
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC…bin/AvSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1095607113729
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC…n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe…nt.cab28578.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7D77F086-E1DF-42DE-87A7-5C98591A163E}: NameServer = 212.74.114.129 212.74.114.193
O18 - Protocol hijack: mhtml -

I was able to run the Trojan Scan that you posted the address for - it found nothing at all.
Also while i was online Bullguard stopped VirtoolHiddenRun.B and put it into quarantine. As i only have this for another 19 days - could you tell me A) would Virtool do any harm if it wasn't stopped. and B) Would you recommend i bought the full version or an alternative ? Thanks

Would you recommend i bought the full version or an alternative ?



Not putting down bullguard but I'm cheap.

Install a firewall.ZoneAlarm FREE

Ensure that an Antivirus is updated weekly and running. AVG antivirus from Grisoft is a very good FREE antivirus program.

Make sure you have the latest critical updates from windows update.

SpywareBlaster will prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests. Free

IE-SPYAD puts over 4000 known 'bad' sites into your IE restricted zone so that they cannot install malware on your PC. Free

Google toolbar has a very good built in popup blocker with a nice search bar. To provide privacy, select disable advanced features when installing. Free

Check your system for latest virus definitions with an online virus scan every week or two.
TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan Free

Download the latest version of Ad-Aware here: Free

After installing Ad-Aware, and before running the program.
Please be sure to update the reference file following the instructions here:

Reconfigure Ad-Aware for Full Scan:

Launch the program, and click on the Gear at the top of the start screen.

Click the "Scanning" button.
Under Drives, Folders and Files, select "Scan within Archives".
Click "Click here to select Drives + folders" and select your installed hard drives.

Under Memory & Registry, select all options.
Click the "Advanced" button.
Under "Log-file detail level", select all options.
Click the "Tweaks" button.

Under "Scanning Engine", select the following:
"Unload recognized processes during scanning."
Under "Cleaning Engine", select the following:
"Let Windows remove files in use after reboot."
Click on 'Proceed' to save these Preferences.

Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT to allow it to finish.



Scan with Spybot Search and Destroy:
Free

Downloaded and Install Spybot S&D;, accepting the Default Settings

In the Menu Bar at the top of the Spybot window you will see 'Mode'. Make certain that 'default mode' has a check mark beside it.

Close ALL windows except Spybot S&D

Click the button to ‘Search for Updates’ and download and install the Updates.

Next click the button ‘Check for Problems’

When Spybot is complete, it will be showing ‘RED’ (RED) entries ‘BLACK’ entries and ‘GREEN’ (GREEN) entries in the window

Make certain there is a check mark beside all of the RED (RED) entries ONLY.

Choose ‘Fix Selected Problems’ and allow Spybot to fix the RED (RED) entries.

REBOOT to complete the scan.


Download System Security Suite. Extract it from the zip file into a folder. Free
http://www.igorshpak.net/software/3ssetup104.zip
Under "items to clear" click all. Then click "clear selected items"

SpywareGuard: http://www.wilderssecurity.net/spywareguard.html
Did I tell you it's free.

All free but you can donate. ;)
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