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What Is Xwinxrpc32.exe

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Post #1
I have been having endless problems with a virus/ trojan/ ?? which seems to re-infect. At the moment it also blocks me getting on to the web sites of the main anti-virus vendors. The file xwinxrpc32.exe was taking up cpu time and slowing everything down. I seem to have isolated it and deleted. Another file seems to be a problem: voltio.exe. I have searched for it, but not been able to find. however, it keeps re-appearing on the Windows XP task manager - Processes. Is this something I need to get rid of?
Post #2
BOTH of those files are malicious!!!!!! :o

Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
Download HijackThis into this folder.

If required a tutorial is here = Hijackthis Folder Tutorial

Links to Hijack This! v 1.98.2:

http://tools.radiosplace.com/HijackThis.exe
http://spywarewarrior.com/files/HijackThis.exe
http://tomcoyote.org/hjt/HijackThis.exe

Run it from that folder.

Click "Scan".

DO NOT "FIX" ANYTHING WITH IT YET!!!
FIXING THE WRONG THING COULD RENDER YOUR SYSTEM INOPERABLE!!!

Click "Save log".

Reply to this thread, and post the ENTIRE CONTENTS of the log file into this thread. :)
Post #3
Micah

don't know if this was the right way to reply, please advise if not!! (My first time!!)

Logfile of HijackThis v1.97.7
Scan saved at 07:45:40 PM, on 2004/09/18
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\voltio.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\taskmgr.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\HJT\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Cryptographic Service] C:\WINDOWS\System32\fkhii.exe
O4 - HKLM\..\Run: [System Update] C:\WINDOWS\System32\hqggab.exe
O4 - HKLM\..\Run: [win] xwinxrpc32.exe
O4 - HKLM\..\Run: [System Startup] voltio.exe
O4 - HKLM\..\RunServices: [win] xwinxrpc32.exe
O4 - HKLM\..\RunServices: [System Startup] voltio.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [System Startup] voltio.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1094826211546
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls…/20/SassCln.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{57A66787-BF6F-4B56-98E5-C7DF931780EA}: NameServer = 196.43.1.11 196.25.1.11
Post #4
You did the right thing. :thumbup:

And, there are a few electronic microorganisms running around on your machine that you'll be better off without.

Please download the latest version of Hijack This!

Links to Hijack This! v 1.98.2:

http://tools.radiosplace.com/HijackThis.exe
http://spywarewarrior.com/files/HijackThis.exe
http://tomcoyote.org/hjt/HijackThis.exe

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This! and fix these item(s):

O4 - HKLM\..\Run: [Cryptographic Service] C:\WINDOWS\System32\fkhii.exe

O4 - HKLM\..\Run: [System Update] C:\WINDOWS\System32\hqggab.exe

O4 - HKLM\..\Run: [win] xwinxrpc32.exe

O4 - HKLM\..\Run: [System Startup] voltio.exe

O4 - HKLM\..\RunServices: [win] xwinxrpc32.exe

O4 - HKLM\..\RunServices: [System Startup] voltio.exe

O4 - HKCU\..\Run: [System Startup] voltio.exe


Reboot in "safe" mode. Use the link in my signature to tell you how if necessary.

Find and delete:

c:\windows\system32\fkhii.exe <— file

c:\windows\system32\hqggab.exe <— file

c:\windows\system32\voltio.exe <— file

xwinxrpc32.exe <— file
(Use windows explorer to find)

Some malware files may be "hidden". Use the link in my signature to explain how to show "hidden" files if necessary.

Reboot in normal mode and "copy/paste" a new log file into this thread. :)
Post #5
"Fixed" the items on RHT and then Searched for all the files you listed. None found!! Looked under windows\system32\ visually and searched; no luck.

Also no luck on search for xwinxrpc32.exe.

NEW LOG FILE:

Logfile of HijackThis v1.97.7
Scan saved at 08:24:09 PM, on 2004/09/18
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co…b?1094826211546
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls…/20/SassCln.CAB
Post #6
Excellent work!!!! :thumbup:

The log is clean of all malware!!!

Don't worry about not finding those files. As long as they stay out of the log, they aren't a serious threat.

From your first post:

At the moment it also blocks me getting on to the web sites of the main anti-virus vendors.

Are things working "OK" for you now? :unsure:

Items you may wish to consider to harden your defenses against future infections:

Read "How did I get infected in the first place?" here:

http://boards.cexx.org/viewtopic.php?t=957

Download IE-Spyad here:

https://netfiles.uiuc.edu/ehowes/www/resource.htm

IE-Spyad puts over 4000 known malicious web sites into IE's "restricted zone" to help prevent you from getting infected.

Check your browser settings here:

http://browsercheck.qualys.com/index.php

A series of "tests" (and suggested fixes) to help tweak IE's settings to help prevent infections when surfing the web.

Follow safe Internet practices:

1. Keep your virus definitions up to date, and scan your system regularly.

2. Don't open email, or download attachments from unrecognized email addresses.

3. Be careful when downloading email attachments, EVEN FROM PEOPLE YOU KNOW! Many virii, worms, and trojans infect a persons system then immeadiately spread themselves to the people in the infected persons addressbook via email attachments.

4. Be careful downloading files from the Internet. Scan all downloaded files with a reliable UP-TO-DATE antivirus program. Scan "zip" files BEFORE unzipping, and scan all unzipped files BEFORE USING THEM.

5. Keep your Windows and IE current with all the latest patches and updates.
(Personally, I'm NOT recommending SP2 for XP at this time)

Post #9
The page cannot be displayed The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings. ——————————————————————————– Please try the following: Click the Refresh button, or try again later. If you typed the page address in the Address bar, make sure that it is spelled correctly. To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP). If your Network Administrator has enabled it, Microsoft Windows can examine your network and automatically discover network connection settings. If you would like Windows to try and discover them, click Detect Network Settings Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed. If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0. Click the Back button to try another link.
Post #10
Go to: Start > My Computer Double click on: Local Drive (C:) > Windows (folder) > System32 (folder) > drivers (folder) > etc (folder). on "hosts", choose "open", "Select program from list" , "notepad", "OK". Paste the contents of that file into your next post. Sometimes the hosts file can get corrupted by malware and keep you from visitng sites, You haven't knowingly changed any settings in IE lately, have you? :unsure:
Post #11
It only antivirus software affected. No changes by me that I know of. www.symantec.com 127.0.0.1 securityresponse.symantec.com 127.0.0.1 symantec.com 127.0.0.1 www.sophos.com 127.0.0.1 sophos.com 127.0.0.1 www.mcafee.com 127.0.0.1 mcafee.com 127.0.0.1 liveupdate.symantecliveupdate.com 127.0.0.1 www.viruslist.com 127.0.0.1 viruslist.com 127.0.0.1 viruslist.com 127.0.0.1 f-secure.com 127.0.0.1 www.f-secure.com 127.0.0.1 kaspersky.com 127.0.0.1 www.avp.com 127.0.0.1 www.kaspersky.com 127.0.0.1 avp.com 127.0.0.1 www.networkassociates.com 127.0.0.1 networkassociates.com 127.0.0.1 www.ca.com 127.0.0.1 ca.com 127.0.0.1 mast.mcafee.com 127.0.0.1 my-etrust.com 127.0.0.1 www.my-etrust.com 127.0.0.1 download.mcafee.com 127.0.0.1 dispatch.mcafee.com 127.0.0.1 secure.nai.com 127.0.0.1 nai.com 127.0.0.1 www.nai.com 127.0.0.1 update.symantec.com 127.0.0.1 updates.symantec.com 127.0.0.1 us.mcafee.com 127.0.0.1 liveupdate.symantec.com 127.0.0.1 customer.symantec.com 127.0.0.1 rads.mcafee.com 127.0.0.1 trendmicro.com 127.0.0.1 www.trendmicro.com
Post #12
That's the problem right there!!!

The "hosts" file should look like this:

# Copyright © 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97    rhino.acme.com          # source server
#      38.25.63.10    x.acme.com              # x client host

127.0.0.1      localhost


Please use Notepad to edit the "hosts" file. Make it look like the text I posted above in the quote box.Save it. Then reboot and try the sites you were blocked from before.

Please post again and let me know how things go. :)
Post #13
It worked!! Thank you. BUT ANOTHER problem i just noticed (it has been happening while i've had these problems). My Norton 2004 auto protect turns off every time i start my PC. Have just checked it now; set auto protect and then re-booted. Went off again! Should I reload Norton? By the way, how new is xwinxrpc32? I searched on Symantec, Microsoft and got no answer. Then yseterday on google I found what seemed to be a Eastern European (Polish??) chat room with the file highlighted (of course I understood zip!!) In desperation I searched again tonite and thats when your web site came up. someone was feeling sorry for me!!!!!
Post #14
I think "xwinxrpc32" is relatively new. I was working a log just a few days ago that had it in there. I wouldn't reload Norton. I would suggest you go to their web site and search for answers to your problem. I wouldn't uninstall/reload it unless they suggested it. I wish I could be more help than that. :(
Post #15
Micah Thanks very much. You have made my family very happy. My wife and children were ready to inflict injury on the PC and me; school projects were getting behind and irritation rising rapidly!!! Cheers

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